Professional Service Automation Software in North America

Oracle Netsuite's project management capabilities allow project managers and team members to work together on projects and maintain current and accurate project status at all times, enabling managers to proactively locate and resolve potential issues with each engagement. The solutions also enables managers to optimize staffing and utilizaion of resources thereby ensuring efficient resource utilization. Oracle PSA offers professional services firms the capability to operate their core business operations including project management, resource optimization, project accounting, time and expense management, and billing and revenue recognition. It delivers end-to-end automation and visibility. Oracle's NetSuite OpenAir PSA allows professional services firms to attain real-time insights, increase project profitability, maximize billable resource utilization and make informed, data-driven decisions.

FinancialForce is a recognized and scalable vendor of PSA, which helps the other companies in maintaining their current set of applications while simplifying the integration of new tools. The growth strategy of the company involves the development of innovative product offerings that are related to PSA, financial management systems, and relevant product enhancements. For instance, in September 2016, FinancialForce introduced an app, called the Wave, powered by Salesforce Wave Analytics, for PSA. This app is expected to allow users to gain business intelligence and have a backlog visibility and billing forecast from any device. With respect to the current market adoption of PSA, FinancialForce is focusing on creating adaptive solutions that can help its clients in managing the ERP and cloud PSA features.

Microsoft has maintained its position as a worldwide provider of a diverse set of software and licensing solutions across numerous industry verticals. Customer satisfaction has always been its top priority, and thus it focuses on the development of technologies, which assist its users in progressing in line with the evolving market trends. Microsoft Dynamics 365 enables users to visualise accurate cost, effort, and revenue, and attain predictable project delivery by utilising robust project planning capabilities which include native Microsoft Project integration. Microsoft Dynamics 365 also ensures seamless sales collaboration by developing project contracts, tracking labor rates, and generating statements of work directly within Dynamics 365 Sales.

Mavenlink provides various solutions, such as IT services, consulting, and professional services. Mavenlink also provides innovative products for project management, project accounting, resource management, business intelligence, and team collaboration. The company provides Mavenlink Optimization Services (MavenOps), a subscription service to optimize and improve the business efficiency, along with solution engineering and operations consulting. Mavenlink's PSA helps users in gaining complete visibility and control over resourcing. It lets the managers see who is available by skill and capacity and understand the amount of work these resources can take on. It also helps the managers to forecast resource needs and shift resources to meet goals.

Workday Professional Services Automation Software offers accurate customer billing, revenue recognition, and financial analysis. It helps in Improving financial management with built-in support for new revenue recognition standards (ASC 606/IFRS 15) and dual reporting requirements. The solution supports in increasing efficiency in resource utilization, project billing, revenue recognition, time tracking, and expense management from any device, anytime. It also enhances cost management of projects through the ability to budget and forecast based on time and material contracts and portfolio-level forecast analysis.

Changepoint Corporation has always been focused on the growth and improvement of new projects and enterprise solutions, along with offering a user-friendly interface to its customers. Changepoint Corporation focuses on strategic partnerships and balances its overall growth strategy by enhancing its product portfolio through relevant partners, such as Core Consulting Group, Cloudito, CrossConcept, Inc., and Innovasys. For instance, in May 2016, Changepoint Corporation launched a new mobile app for time and task management

The key USP of PROJECTOR PSA in Professional Service Automation Software is its powerful interoperability with other business software systems such as accounting, ERP, and CRM. This ensures smooth and efficient communication between different departments and platforms, as well as integrated access to data. Being completely cloud-based, PROJECTOR PSA allows users to operate from any location. It also has exceptional features such as project scheduling, time tracking, invoicing, and reporting, which helps to improve efficiency and streamline operations. The software also is very customizable, enabling users to adapt it to their own needs.

Workfront Professional Service Automation Software allows users to utilise multiple tools to track and manage work . It consolidates processes and tools into a single solution that reduces friction and offers more time to collaborate and be strategic. The solution helps in building reports or dashboards to see which projects are at a higher risk and make corrctions beforehand, ensuring on time and on budget delivery. Workfront allows teams to work together, act on feedback, and accelerate turnaround time theyeby outpacing the competition and enhancing client relationships.

Upland Professional Services Automation Software helps users to find and assign people to projects based on their skills, availability, and utilization. It is a modular software platform which is implemented in stages, and it grows with the organization, threby allowing services maturity, change management, and greater internal adoption. By connecting Upland PSA to the enterprise ecosystem, via the Upland Integration Platform, and it allows efficient data flow to and from the existing enterprise systems including CRM, HCM, payroll, finance, ERP, and more. Upland PSA's Time and Billing, which is powered by Timesheet.com makes it easy to capture and handle all project costs. It offers automated approvals that accelerate billing cycles and their powerful reporting lets users accurately track utilization and costs.

The company provides project collaboration, software development, and issue tracking software. Atlassian operates its software revenue through the segments of subscription, maintenance, perpetual license, and others. The others revenue segment includes training services as well as the fees earned through the sale of third-party add-ons and extensions to the Atlassian software. The company offers collaboration software across teams of all sizes in almost every industry vertical. Atlassian’s clientele ranges from small businesses to large enterprises.

Kaseya BMS is a sophisticated IT business management solution that was designed specifically to enable users to enhance the delivery of their valued services and reduce their time on non-revenue-generating tasks. Kaseya integrates BMS and VSA which allows firms to enhance their daily operations with 30% reduction in ticket volumes that are resolved 40% faster which saves the company considerable time and money. AuthAnvil provides unmatched security and allows customers to leverage Azure’s broad set of standards to ensure enhanced security.

The company segments its offerings into applications, technology and services, and SAP business network. SAP's revenue is generated through cloud solutions, and licensing software products and solutions. SAP also generates revenue through support, services, development, and training. SAP HANA helps enterprises in enhancing their performance and attaining scalability and profitability.

Deltek’s Project Information Management has been designed to allow businesses to reduce time spent on organizing to enable more time for the execution of important projects. It also collates multiple files across all departments in one place and handles emails to enhance productivity. The company also helps users in gaining better visibility across their organization, from project initiation to completion. Moreover, it provides them with actionable insights to make informed decisions. It facilitates teamwork and collaboration through a single tool and helps users with a simple, intuitive experience.

Autotask Corporation offers Autotask PSA endpoint management, endpoint backup, and file sync and share. The company provides a combination of remote monitoring and PSA services to provide a unified approach for business management. Autotask Corporation was founded in 2001 and is headquartered in New York, US. The company is one of the leading providers of IT business management software.

ConnectWise has been an eminent provider of business management solutions. The company believes in offering comprehensive remote monitoring and automation solutions, and invests continuously on product enhancements. ConnectWise offers scalable solutions using its ConnectWise platform to build successful relations with clients. Furthermore, the company is continuously emphasizing on product innovations and enhancements.

Quick Base delivers highly adjustable user management capabilities. It enables App builders and administrators full control over information shareability stored in Quick Base. It also assures that the organization's security standards and compliance policies are updated. The company provides IP filtering, which allows users to access Quick Base irrespective of their locations or VPN credentials. Quick Base Sync enables users to connect with popular cloud apps, such as Salesforce and Zendesk, as well as CSV files and pull external data into their Quick Base app and keep it automatically in sync. The company's governance tools allow organizations to handle users, roles, and permissions to ensure data integrity and security.

The USP of ACCELO for Professional Service Automation Software (PSA) is its unmatched scalability, robust cloud platform, and intelligent automation, which makes it ideal for businesses of any size. ACCELO’s built-in machine learning and AI technology works to automate mundane tasks, so businesses can focus on the essential parts of their work. Additionally, ACCELO’s array of features, such as project and resource management, allows organizations to plan and streamline their workflow, giving them the ability to measure performance and optimize productivity. This makes ACCELO an excellent choice for businesses that need a scalable PSA platform.

Kimble Applications provides a process-centric and holistic approach for the customer’s entire business instead of the traditional tools that have a shallow focus on sales and operations. The company has designed its products to provide comprehensive functionalities, such as PSA, financial reporting, and opportunity management. This helps in reducing the business complexity and makes it viable. The dynamic business model and features help the company in catering to the changing needs of the clients.

Unanet helps firms in achieving real-time performance enhancement of their projects, people and financials in one system which further leads to an improved performance of their professional services organization. The company displays exceptional reporting ability which provides a wide array of detailed and summary reports. The company offers a purchasing software that allows users to handle and simplify their buying process. The solution also provides real time status into the progress and performance of the user's projects and people.

Promys' Project Management helps organizations in comparing detailed estimates to actuals in real-time. The platform delivers precise insights into billable utilization. It can also identify the most profitable customers, labor types, project managers and resources. The platform helps sales representatives to access all customer information from any PC, laptop, iPad or Android tablet allowing them to be more efficient. The platform offers Customer Asset Tracking & Inventory which provides access to all project-specific inventory, customer assets, maintenance, rental and stock inventory.

Clarizen Professional Services Automation software allows organizations to if the resources are being utilised efficiently. It offers detailed project metrics as it allows organizations to track and maintain progress. The solution develops robust reports, dashboards and calendars and captures actual time and expense. It identifies revenue based on flexible revenue methods. The company also helps in minimizing the project risk and time spent on redundant tasks by automating workflows. Clarizen helps organizations in planning project and communicating with the external stakeholders.

SherpaDesk's Remote Assistance Features supports a variety of functions. The company's Integrated chat allows technicians to speak directly with the users. The solution also allows organizations to manage their invoices and expenses and provides them with a better visibility into their finances. SherpaDesk's data reporting software helps organizations by providing robust ad hoc reporting, integrated seamlessly within their support application. Their reporting solution also simplifies the adding of real-time analytics and provides administrators with the data required.

Automation Centre provides project and portfolio management software, Time and Invoicing, HR, and various others for leading email platforms and the Web. The company's Tracker Suite products are totally Web-based, while they also integrate with leading email platforms including Microsoft Outlook, Lotus Notes, and Web email services such as Gmail. Tracker Suite offers project managers the tools required to manage projects effectively while providing executives with project updates, all via a consolidated Web portal UI.

Talygen helps firms automate, regulate, and implement their business processes. The company helps businesses to handle the full set of corporate tasks without having to install specialized software for each task. Talygen provides an entire suite of advanced business productivity applications packaged into a single easy to use application. The software helps businesses to save 75% time and eliminates the requirement for paper work. Talygen's Knowledge Base offers a well-defined database of important information related to the organization.