Upland Professional Services Automation Reviews & Product Details

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UPLAND SOFTWARE
47 Likes
87 Buyers Negotiating

Summary

Upland Professional Services Automation Software offers a full solution suite to support a truly customer-centric business. With Upland PSA Mobile App, it becomes easy for the team members to quickly submit, track and approve project time and expense reports directly from any smartphone or tablet. It helps managers to approve on the go, and project costs are accurate and up-to-date. Upland Analytics provides a purpose-built analytics solution for services organizations. It is intuitive and easy to use, firms can easily gather tangible insights into project and business performance. The solutions also provides interactive dashboards and offers real-time data visualization.

Discussions

Strengths
  • +11
    Cloud
  • +12
    Mobile
  • +7
    Focus on Product Innovation
  • +14
    Product Features and Functionality
  • +13
    R&D Spend
  • +14
    Others ( Social and Knowledge Management)
  • +10
    Analytics
  • +9
    Invoice Management
  • +12
    Management Reporting
  • +7
    Project Accounting
  • +6
    Project Management
  • +11
    Resource Management
  • +8
    Time and Expense Management
  • +5
    Product Differentiation and Impact on Customer Value
  • +8
    Product Quality and Reliability
  • +6
    Business Consulting
  • +7
    Customer Support
  • +5
    Information Technology
  • +10
    Marketing and Communication
  • +11
    Product Demos
Cautions
  • -11
    Limitations on reporting system
  • -5
    Full Time Equivalent
  • -7
    Per User Basis
  • -10
    licenses
  • -13
    Laptop
  • -12
    Level of Support
  • -14
    Pad
  • -6
    Deployment & Integration Services
  • -14
    Managed Services
  • -5
    Technology Consulting
  • -7
    Others, please specify
  • -13
    Client Management
  • -7
    Architecture, Construction and Engineering
  • -13
    Dedicated Account Manager (DAM)
  • -9
    Legal Services
  • -12
    Other Industry Verticals
  • -9
    Other Support
  • -12
    Proof of Concept
  • -11
    Research and Development
  • -8
    Sales Support
UPLAND SOFTWARE Presence in Professional Service Automation Software
Upland Professional Services Automation Software is focusing on optimizing its current product portfolio. The company has a large diversified customer base, with over 2,500 customers, with no client contributing to more than 3% of the company’s revenue. The company has the ability to acquire and integrate relevant businesses to enhance its portfolio. It has acquired 12 companies between 2012 and 2016. The company is focusing on many parameters as a part of its business strategy. One of the parameters is to increase the sales by cross-selling applications to the existing users. The other parameter is about adding new customers through alliances and strategic partnerships. The company is also implementing inorganic strategies by acquiring complementary software businesses. For instance, in April 2016, Upland Software acquired Advanced Processing & Imaging, Inc., a provider of content management platform. This acquisition helped Upland in adding new features, integration capabilities, and enhancements to its workflow automation solution. Furthermore, the company is also emphasizing on expanding globally, which is evident from its revenue derived outside the US; 16% of its revenue in 2016 was derived from its sales outside the US.
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Company Size :
  Enterprise
  SME
  Startup