Social Media Analytics Software in IT and Telecom

Germin8 Social Listening is an exclusive stakeholder insights, engagement, and social media listening platform that collects and analyses conversations in real-time from public sources and private sources, and converts them into industry-specific actionable insights and leads. Germin8 Social Listening helps companies make sense of the conversations about their brand, competitors, products, and campaigns on social media. Social listening permits users to monitor, analyze, and even respond to conversations about brand and business online. It’s an integral component of audience research.

Hootsuite social media analytics manages all the social media profiles in one place. It integrates all social media responses relating to the customer brand and initiates a reply. The customers are provided free reports of the monitoring and scanning of the useful data in the mail.

Sprinklr’s revolutionary Unified Platform and cloud-based user experience management solutions have been helping hundreds of leading companies for social media, paid ads, content marketing, and online business. Its Customer Experience Management (CXM) enables them to get insights from multiple social media channels and provides reports for brand-specific needs. Companies like McDonald’s, Nike and Microsoft, have used the CXM for brand enhancement.

BuzzSumo is a social media influencer research tool that scans all the social media data for the users to give valuable insights into all the trends active across the globe. Data scanning and filtering according to geographical locations is one of its major highlights. The software provides real-time results of the data trending on various social platforms.

Khoros platform, built from Spredfast + Lithium, to deliver an all-ways connected experience to the customers. It's more than just a social media management tool, it provides all-in-one customer engagement software that brings the power of human connection into each interaction. Khoros analytics enables to relentlessly improve performance and bridge silos and channels—plus take advantage of its real-world benchmarking, shared ROI, and a connected customer profile. It’s an in-built social media management platform that one can trust—under his/her biggest success or worst crisis—and that integrates AI and human connection into one common customer experience. Moreover, the platform offers the flexibility to create a solution tailored for business.

The Sprout platform is built to help today’s smartest social businesses place their consumers at the center of their strategic approach. The analytics tools offered by the platform enable us to drive strategic decision-making with social media analytics that helps save time and stop second-guessing. Speed up data collection, prove ROI and inform strategy using Sprout Social.

Socialbakers Social Media Analytics Software helps users to manage their social media presence effectively. As a unified social media platform, Socialbakers makes it possible to monitor brands, spot patterns in the media and find brand advocates. It helps companies of all sizes to find influencers and harness their capabilities while they interact with a page. It can be used to track and analyze key metrics across all media channels and offer one unified solution. Use Socialbakers to compare performance against competitors using available data insights.

Synthesio’s BI-style reporting for Social Media Intelligence provides the best-of Business Intelligence (BI) tools, and the best-of Social Media Intelligence, that has a faster path-to-insights with the new Synthesio reporting experience. Now, one doesn’t need to be an expert to get expert reporting. Its re-thought platform offers the deepest analytics on the market. With Synthesio’s new widget builder, one can never be constrained in what combinations of metrics one would like to investigate. It helps to create a widget using whatever dimensions work best to answer the tough business questions one has.

Cision social media analytics enables one to drive business decisions, influence strategy and optimize marketing investments that lead to meaningful brand success. Cision delivers fast, flexible analytics that goes beyond counting clips to deliver the real business value of your earned media results. With Cision, you can fully understand how earned media mentions about you, your competitors and your industry are influencing the conversation, who is driving the conversation, and the impact it is having on web traffic to your site or your competitors.

Meltwater social solutions allow brands and agencies to turn data-driven insights into actionable customer engagement opportunities. With an AI-powered social analytics engine, marketers and PR professionals can turn trillions of owned and earned data points into contextual insights and predictions that drive stronger business decisions. Meltwater’s unified social platform enables marketers to take those insights and immediately put them into action by publishing targeted content and executing engagement strategies in real-time.