ASIA-PACIFIC

APAC is an emerging region in terms of growth of the voice assistant application market, and China, Japan, India, South Korea, Australia, and New Zealand are the major countries in this market. The market in APAC is expected to experience strong growth in the coming years, as organizations in these regions are looking forward to adopting voice assistant solutions to meet the demands of the dynamic mobile workforce and streamline business process. Voice-enabled assistant helps improve customer relationship and satisfaction, streamlining business processes, and increasing business revenues. Moreover, organizations in this region have shifted toward the AI-first approach and are focusing more on improving workforce productivity. Digital transformation is one of the major driving factors contributing to the growth of the APAC region. Moreover, the factors include rapid economic development, globalization, FDI, government initiatives toward digitalization, and massive penetration of smartphones and internet across consumers and business segments.APAC has massive potential for the growth of the voice assistant application market, in terms of the deployment of virtual assistant solutions. Currently, most organizations are fairly behind the curve in leveraging voice assistant solutions, but this is expected to change, due to the availability of low-cost, cloud-based voice-based virtual assistant’s solutions. Several voice assistant application providers, including regional and multinational vendors, are catering to the growing demands for voice assistant application in this region with innovations in AI and voice ecosystem. Additionally, various new projects and expansion plans were undertaken by enterprises in the APAC region highlight the significant growth of the voice assistant application market in APAC.

Voice Assistant Application Startups in Asia-Pacific

Comparing 20 vendors in Voice Assistant Application Startups across 93 criteria.
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Avaamo’s SmartCall™ AI-powered Conversational IVR can help the users in reducing agent calls, improving call routing and increasing customer satisfaction. Avaamo's Voice Enabled Enterprise seamlessly performs production-quality upgrades to the user's smart assistant platform. It also helps in building smart voice assistant, and deploying on any platform so that reaching customers becomes easy
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A.ware is an innovative AI Platform with deep domain knowledge to build Intelligent chatbots for enterprises. The platform is built on six different engines that use innovative core concepts- Advanced NLP, Context, Actionization, Learning, Conversations, Analytics & Insights. The platform is flexible and versatile enough that works across a range of locations - cloud, on-premise or even a hybrid of the two. It is embedded with various pre-built connectors to different channels. Moreover, the platform allows to build generative model smart bots with deep learning capabilities that minimize the need for human management over time.

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Kore.ai’s AI and NLP teams have both depth and breadth of Industry experience in designing and implementing multiple complex Chabot projects across Enterprises. This ensures a successful implementation, irrespective of how complex the use cases are. They assist and guide their enterprise clients on how to incorporate chatbots as part of an overall digital strategy. As part of the development and implementation services, they help users design architecture for conversational applications. Their managed services include ongoing maintenance and enhancements, QA, analytics and dashboard-based reporting for management of the chatbot infrastructure.

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Aimylogic offers a clear vision of the whole skill, no chaos in users' phrases management, each stage is easy to fix. It allows the users to enjoy multiplatform workflow and fast skill launch. The users can export their skills directly to Alexa or Google Assistant as well as to messaging apps.
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Haptik's Conversational AI Platform boasts a number of unique features, including : Intent Identification, Bot personality & tone adaptable to context, Domain Classification and Multi-lingual support for ML models etc. It is capable of engaging customers across multiple platforms. It can be integrated with enterprise systems.
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Bubblez is capable to handle the sporadic text messaging and the massive volumes involved for large enterprises to handle messaging with “standard” help desk / CRM desktop applications. It also deals with high volume of casual texts and asynchronous discussions that can last days. Moreover, Bubblez is quite capable to tell when the next message from the customer will arrive and what is the context.

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Orbita Voice platform controls solutions that increase operational efficiencies and improve consumer, patient and member experiences to enhance remote patient monitoring, population health, customer service, member wellness, clinical trials and more. The company's award-winning, HIPAA-compliant platform for voice and chatbot applications in healthcare unveiled a trio of enhancements that significantly expand the capabilities of Orbita Voice.

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With its interactive UI, the users can create enterprise-level chatbots with ease. It lets the users build bots by choosing from pre-built templates that contain pre-loaded intents with domain knowledge. Facilitates easy reuse of enterprise knowledge and configure the bot.
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The Platform can be used to build AI enabled chatbots that enable a conversational interface with systems—both Text and Voice. It can be integrated with Natural Language Processing (NLP) engine enhanced by additional customizations, open source Machine Learning/AI technology, and a Visual Conversation (Dialog) Builder. Moreover, Chyme has built-in algorithms to recognize and score knowledgebase search results and improve user experience. Chyme Platform includes multiple intelligent bots like IT Help Desk Assistant, Sales Assistant, Customer Services Assistant, SAP Assistant, etc. Chyme enables a Conversational Interface (Chatbots) with systems like SAP, Salesforce, Oracle, ServiceNow, and others to Simplify Work.

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The Clinc Platform democratizes conversational AI technology to allow any member of the organization, regardless of background, to design and deploy next-generation conversational experiences for the customers. Human-in-the-room level NLU enables the customers to have natural conversations with an experience that surpasses Google assistant.
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Mycroft Mark II is designed with an array of six individual microphones capable of detecting where the user is speaking from. A 10-watt speaker with dual two-inch full-range drivers capable to fill the space with your music, or at least make its voice heard across the room. Mark II is in-built with a 4-inch LCD panel that can be used to display information, graphics, or a friendly face. As it’s an open source it is modifiable, open to scrutiny and audit, and unencumbered by patents and other ugly legal hindrances to a vibrant community-developed platform.

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