SENSEFORTH A.ware Platform in Voice Assistant Application Startups

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SENSEFORTH A.ware Platform
California, United States
Below $10 MN
Enterprise
23 Likes
85 Buyers Negotiating

Summary

Following features are offered by A.ware Platform-
  • Automatic Intent Identification- It automatically identifies user intent from a natural language input through text or voice.
  • Automatic Response- The platform automatically responds to users based on user intent through a defined knowledge repository or dynamic API calls.
  • Pattern Recognition- It automatically identifies patterns of user intentions and provides granular insights to take specific actions.
  • Multi-lingual Integration- The platform makes enables to integrate with multi-lingual APIs.
  • Automatic Metadata Extraction- It extracts metadata like customer IDs, phone numbers, addresses, transaction reference numbers etc. to make API calls or enhance the context.
  • Automatic Prioritization- The platform prioritizes certain customer interactions based on sentiment, emotions, product category, and custom metadata.
  • Automatic Ticketing & Routing- It automatically creates tickets, sub tickets and routes the interaction to appropriate teams in an enterprise.

Discussions

Strengths
  • +9
    Cloud
  • +11
    Customer base
  • +8
    Integrated
  • +7
    On-Site Support
  • +8
    Remote Support
  • +7
    Standalone/Platform
  • +10
    Customer Support
  • +14
    Minimum hardware and/or OS configuration required
  • +7
    Mobile
  • +5
    Product Demos
  • +6
    Proof of Concept
  • +11
    Sales Support
  • +9
    Technical Support
  • +6
    Web
  • +5
    3rd Party Integrations
  • +7
    Compliance
  • +13
    Device connectivity
  • +14
    Diagnostics
  • +12
    Multilingual Experience
  • +14
    Multiple Device Types
Cautions
  • -10
    Natural Conversation
  • -5
    REST API
  • -13
    Voice Assistant Platform/Product/Solution offered
  • -10
    R&D Spend
  • -11
    New product launches/enhancements in last 3 years
  • -10
    On-Premises
  • -10
    Consulting Services
  • -11
    Education and Training
  • -9
    Integration and Deployment
  • -8
    Devices
  • -12
    Patents filed in last 3 years
  • -6
    Analytics
  • -9
    Multimodal Experience
  • -12
    Secure (Authentication biometric voice recognition)
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Company Size :
  Enterprise
  SME
  Startup