Rating: 4/5
Hootsuite Incs social media management is definitely worth a try. Firstly, the product vision behind the tool is clear and specific, making it easier to understand. It also provides a slew of features such as real-time analytics, robust workflows and influencer & competitor analysis that can be used to make informed decisions. As far as ease of use is considered, it pretty much self-explanatory, with a user-friendly interface and detailed documentation.
The cost of ownership is quite attractive and, the companys stability and maturity provides great peace of mind. I was, however, a bit disappointed with the customer service I received, as I felt it lacked a sense of urgency. Although, I must say that their efforts in terms of supporting futuristic use cases, use of next-generation technology and value for money are commendable. All in all, Hootsuite Incs social media management offered a great experience for me.
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