Customer Alliance Pricing & Demo

Customer Alliance is a 360 online reputation and guest review management platform that serves small size and large size companies in the Hospitality sector, independent hotels and many more. It has features like guest feedback collection, management and analysis. It collects feedback from cross platforms and publishes the reports on several websites. It allows the businesses to form questionnaires for collecting feedback and data.

Customer Alliance Pricing:

Customer Alliance offers one fixed Customer Alliance Pricing package for its customers, i.e., $99/per month. But this package can be upgraded by Package Boosters, which charge an extra sum of money. Here is the Customer Alliance Pricing model:

1. Front-Desk Booster
2. Reputation Booster
3. Satisfaction Booster

Customer Alliance Demo 

Customer Alliance provides a free demonstration in the form of a Webinar to the users. The webinar is for 45 minutes only and can be scheduled any day and time, according to the user suitability.

Customer Alliance Features:

• Sentiment Analysis

• Facilitates the business to get customer data and form a customer database by method of online survey and questionnaires
• Depicts after effects of change in the financial markets, which also have a major effect on the hospitality sector and the revenues generated from that sector

• Response Management

• Helps the company to cope up with situations when the actual results do not coincide with the forecasted results
• Helps in communicating the leads to the customers, on behalf of the company

• Questionnaires 

• Effective method for measuring the behaviors, attitudes, preferences, opinions and intentions of a large-scale customer base and allows the businesses to make decisions according to the feedback
• Allows the businesses to survey a huge amount of population on the basis of sample collection method at a low cost

• Social Media Monitoring

• Tracks criticisms that are used as feedback by the company and lets them solve the shortcomings
• Brings the company and clients closer, and builds a better relation amongst the two