Reputation Management Software

Comparing 30 vendors in Reputation Management Software across 87 criteria.
All vendors(30)
Alerti provides offers to meet all the needs of the users at affordable pricing, customizable solution, and no commitments. It monitors and measures the reputation, measures the user’s social efforts, finds the best influencers and monitors the competitors. The users get real-time alerts when their brand is mentioned somewhere else online. Alerti uses AI to collect, analyze and extract all the information for its users.
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It's AI interface helps in predicting industry movement and curate consumer insights. Augment research to mine consumer data provides information regarding customer needs. This helps in identifying user interface and to amplify the brand message for the clients with enhanced brand perception. Improving the campaign reach is simple and hassle free. Monitor customer feedback and enhance social media engagements. 

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Chatmeter reputation management software helps multi-location businesses and agencies measure and improve their marketing effectiveness. This simplifies the task for agencies to properly manage the brand at the local level. It presents the full picture of all locations across reviews, social media and much more. It is a feature rich tool which offers an effective way to review the responding process and increases productivity with its excellent reporting and analytics functionalities. 

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It helps businesses with their public relations activities, specifically earned media. The platform helps users to stay on top of all media coverage. It is a versatile user-friendly tool for collecting information easily and provides for thorough reporting and analysis. The dashboard presents all the coverage from the last week. It provides a dedicated account manager who helps the business train the staff and set up the platform for users. This also provides live support to the users throughout the subscription period. 

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Critique reputation management software helps in understanding the sentimental state of mind of the customers with the help of reviews and other data which helps in improving the user experience for future purposes. Compatibility with google enables the use of analytics for better insight into the reviews. The software provides review monitoring and response management features which ensure better workability.

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Customer Alliance is a 360 online reputation and guest review management platform that monitors and analyses the customer base data of the hospitality sector. It collects feedback and initiates the optimum allocation of resources for better delivery of services. It solves the grievances of the customers by bridging the gap between the client and the business.

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Dataminr reputation management software provides medical software research which helps in identifying the medical team closest to the risk impact center to enable better coordination. Real-time data that is recorded can be used for the newsroom to break the news to the public in the earliest way possible. Surface the relevant and emerging  events available from the public data 

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Djubo helps hotels manage the whole operation from online booking to scheduling. It is a cloud-based management system and is available as a website as well as a mobile application. Djubo has a bunch of features like property management, channel management, review analytics, customer relationship management, etc. It automates the schedule of reservations and updates the staff through reminders and notifications. Djubo also helps to manage front desk activities like check-ins and check-outs.

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Experience.com reputation management software is an online-based employee engagement and which serves a large number of industries including Real Estate, Auto Dealerships, Mortgage, Travel, Insurance and Hospitality and analyzes by keeping track of the customer activities. It solves the grievances of the customers by bridging the gap between the client and the enterprise.

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Flyte mostly runs on AWS cloud infrastructure operated by Amazon web services, which is responsible for the secure storage of some of the world’s largest corporations. Flyte is backed by Amazon’s 99.99% uptime service agreements which makes the Flyte software one of the safest products to use.

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GatherUp is a fully featured Reputation Management Software that allows users to create the database of its customer by gathering information from social media activities and market research. It also lets the enterprise to formulate its plan of action according to the feedback and reviews received from the customer end.
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Hootsuite provides superior reputation management facilities with a lucid and intuitive interface. Hootsuite keeps the organization active over the various social platform with automatic scheduling. Hootsuite is also incorporated with supreme analytics which provides organization performances over diverse platforms. Hootsuite paramount security and compliance make it a safer place to work upon without any data breach. 

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Locobuzz reputation management software helps businesses and agencies measure and improve their marketing effectiveness. It is a single platform that offers digital intelligence for brands and gives an impetus to their digital strategy.  It brings brands and their customers closer to the digital universe. With its intelligent data-driven insights, brands leverage more online visibility, better and successful customer engagement and powerful analytics for relevant business metrics.

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Opiniion reputation management software is a lucid software that provides customer reviews with ease. This features of automation and optimization aids in tracking down customer reviews round the clock along with efficient segregation so that the organization can make most out of it. This helps to improve organization reputation by outshining the reviews of the customer with a great experience. 

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The software has many features like SEO, Online scheduling, etc. Online reputation is an extension of patients’ experience in practice. If patients are satisfied or dissatisfied with their visit, patients will share opinions online. It acts as a way to boost patient satisfaction at user practice including having a friendly staff and keeping up with workplace hygiene.

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Percolate reputation management software with lucid interface provide facilities of tracking organization performance on the diverse platform at a centralized location. It cloud support along with DAM aids organizations in managing massive data and improve content with the effective participation of all the employees. This analytics provide a detailed report of organization performance along with facilities of creating organization hierarchy in the software that grants permission to specified users.

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PowerReviews reputation management software enables businesses to harness the value of customer-generated content to improve the experience of existing customers and acquire new customers. Customer feedback is an extremely valuable promotional tool as it is considered authentic by audiences. It provides an open syndication platform integrating e-commerce sites, social media and CRM tools. It has an easy-to-use interface with all the relevant tools available at one place. It offers a great experience in collating reviews and Q&A. Assisting in easy reporting so that daily reports can be easily created, and shared. 

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PracticeMojo provides greater control to manage and reply to the reviews with the help of various channels reaching out to customers. Even on changing the service provider, PracticeMojo does not delete more make any changes to the previous reviews. The user gets certified reviews and direct third party reviews for their brand. The survey analytics show the consolidated customer promoter score.
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Provenance provides greater integrity to the data and information with the help of blockchain verification. Curating the product journey helps the customers to understand the product more vividly. Track and trace the batch of products either in groups or individually through blockchain tracking. Publish across all digital platforms with ease.
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Radarly reputation management software is a leading social media platform for real-time monitoring. It is a suitable platform for agencies looking to manage their online reputation. It is an efficient social media listening tool that displays results in real-time while also translating the data into valuable insights. It gives global coverage on 300 million sources including APAC specific platforms. Exporting and editing of data is allowed in Radarly. It carries all its operations with the help of AI, uniting analytics together. The platform can be customized according to the user’s comfort. It is multi-lingual software in about 60 languages.

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Ratecard offers a single dashboard through which users can hand out information. The software also serves as a single destination for information gathered from listening tools, social media, and blogs, among others. The software is also able to track emerging stories and conversations and their corresponding origins and also able to generate reports.

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Reforce reputation management software is redefining the way customers interact with local business. The enables everything ranging from collecting payments, text enabling your website with webchat, collecting more reviews, gathering private feedback after an experience, to managing all customer messages from one central dashboard with an inbox. 

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Repup reputation management software is a tool that is widely used by the hospitality industry across the globe to collect, monitor and analyze the reviews and feedback for the rich experience provided by the user’s hotels or restaurants. It has instant alerts so that users can keep an eye on the negative feedback and take immediate corrective measures.  It plays a major role in increasing revenue and customer loyalty. Its mobile application provides easy access to the customers in supplying the reviews. Online support is available for users during the business hours.

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ReviewBuzz reputation management software helps multi-location businesses and agencies measure and improve their campaign management tasks. It is very intuitive and supports easy integration across locations and departments. It has a simple procedure to obtain reviews from customers so that the maximum number of customers can respond.  It simplifies the task for agencies to properly manage the brand at the local level. It offers social media metrics and gamification features.

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SinglePlatform helps restaurants increase their foot traffic by creating, improving and managing their online presence. The customers often search for restaurant menus and reviews online before deciding on a restaurant to visit. SinglePlatform uploads the restaurant menus, reviews and other information on various online portals making it easier to find for the customers. The platform even makes the menu items searchable so that customers can find the restaurant by searching for a food item.

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SocialHub is a Social Media Management Software which serves it users with several services such as Automated Publishing, Conversion Tracking, Contact Management and several others which bridges the gap between the client and company and lets the company serve its client with all the information collected using the feature of the software and delivering products and services based on such information.

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It consists of a simple user-friendly interface that provides unlimited shop reviews and automated GDPR compliant review collection. Social media integration help in focusing on the reviews of the customers on such a platform for improving the user experience. performance and analytics dashboards provide better analytics for better workability.

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Uberall reputation management software does a great job of operating efficiently at scale and helps business owners build landing pages to all of their store locations. It helps to gain loyal customers as brand ambassadors in review portals and lead future customers to the user’s locations. It also manages distinct reviews on numerous review portals. 

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Instead of using AI, WebPunch uses the human aspect to reply to all the reviews. This makes it different from other reputation management platforms. With the help of local listing services, WebPunch helps potential customers to pay customers. Online monitoring and responding play a major role in reputation management. WebPunch is cloud-based, designed to provide services to SMEs, enterprises, agencies, and startups.
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WizVille Reputation Management Software is a real-time customer feedback that monitors and reviews the online activities as well as Social Media Activities and forms a Customer Database. It collects feedback and initiates the optimum allocation of work amongst the workers for better outputs.

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