OpenText EIM Pricing & Demo

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OpenText EIM
Ontario, Canada
1991
$1BN to $5BN
Enterprise
80 Likes
83 Buyers Negotiating

Summary

OpenText has a well defined portfolio of Web Content Management solutions, which it offers majorly to the medium-sized and large enterprises. The company offers featured products such as OpenText TeamSite, OpenText web experience management, OpenText WebSite management, OpenText high performance web delivery, OpenText semantic navigation, OpenText dynamic module, OpenText web experience recommendations, and OpenText campaign management. It offers its software solutions through both cloud and on-premises deployment modes. These solutions increase flexibility, collaboration, and control over the company's offerings.

Discussions

Strengths
  • +12
    Pad
  • +9
    Content Analytics
  • +7
    Digital Asset Management Integration
  • +14
    Digital Marketing Management
  • +5
    Mobile and Social Content Management
  • +10
    Others (ERP and CRM Integration)
  • +8
    Web Creation and Edit Tools
  • +6
    Web Experience Management
  • +6
    Directly
  • +9
    Large Enterprises (Revenue> 500 Million)
  • +13
    Medium sized enterprises
  • +8
    Small Enterprise (Revenue< 100 Million)
  • +7
    Through Partners / Third-Party Vendors
  • +13
    Full Time Equivalent
  • +5
    Per User Basis
  • +14
    Subscription / Licensing
  • +12
    Breadth and Depth of Product Offerings
  • +14
    Delivery
  • +6
    Deployment & Integration Services
  • +12
    Education & Training
Cautions
  • -5
    Customer Support
  • -11
    Dedicated Account Manager (DAM)
  • -7
    Others specify
  • -9
    Product Demos
  • -10
    Proof of Concept
  • -6
    Sales Support
  • -11
    Laptop
  • -10
    Mobile
  • -12
    Hosted / On-Cloud
  • -11
    Solutions Offered
  • -8
    End Users/Workstations
  • -9
    Expansion Capability
  • -12
    Licenses
  • -14
    Customer Redressal Mechanism/Program
  • -13
    Level of Support
  • -11
    On-Premise
  • -12
    On-Site Support
  • -13
    Remote Support
  • -13
    Others, please specify
  • -5
    Technology Consulting

OpenText EIM Reviews

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Buyer, North America Company

5
Mar 30, 2023
I find OpenTexts Web Content Management offering truly revolutionary. This product has revolutionized the way I manage, update, and publish content to my website. The product vision is exciting, and the feature set is robust, offering everything I need for a smooth customer experience. The drag-and-drop interface makes it easy to use and has saved me countless hours! OpenText provides users with an intuitive control panel, which allows them to easily manage their content. Moreover, the companys stability and maturity is excellent, and their innovative approach to web content management has been an invaluable asset to my business. Furthermore, OpenText has excellent customer service, with a dedicated team of professionals ready to help when needed. I was also pleased with their commitment to using next generation technologies and adapting quickly to customer feedback. The cost of ownership has been moderate, and I found the value of money to be quite reasonable. Finally, I appreciate the interoperability and integration with third-party systems, allowing me to use this product with many other platforms. I highly recommend OpenTexts Web Content Management offering and I believe they deserve a 4 out of 5 rating.
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Buyer, Europe SME Company

5
Mar 24, 2023
I recently used Opentexts web content management offering and it has proven to be a pleasant surprise. The product vision is impressive and the feature set is powerful and versatile. As a customer personas with varying needs, I found the web content management product to be user-friendly and easy to use. OpenText provides content updates and publishing features that are great for marketing and customer service teams. In addition, the company is stable and mature and continues to innovate with their products, improving the overall customer experience. Moreover, their customer service team is well trained and dedicated to helping customers. They are also committed to exploring next generation technologies to help them remain competitive. As far as cost of ownership, I found it to be quite reasonable and worth the money. Furthermore, I found the product to be interoperable with other products and systems, offering great flexibility and scalability. To summarize, Im impressed with Opentexts web content management offering and would rate it 4 out of 5 stars.
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Buyer, Enterprise Company

5
Feb 23, 2023
I have been using OpenTexts web content management offering for quite some time and I am highly satisfied with my experience. OpenText offers a great product vision and a robust feature set, both of which are useful to customers on any scale. As a customer personas with various requirements, Ive found the product to be extremely user-friendly and intuitive, making it easy for me to update and manage my website content. The company is stable and mature, with a commitment to innovation and listening to customer feedback. In addition, their customer service is reliable and knowledgeable. The cost of ownership is competitive, and I was thoroughly impressed with the value for money. On top of that, the product can be easily integrated with other systems, providing great flexibility and scalability. To summarize, OpenText has provided me with a great web content management offering and I would highly recommend it. I believe it is deserving of a 4 out of 5 rating.
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Buyer, Europe Mid Market Company

5
Feb 13, 2023
I find OpenTexts Web Content Management offering truly revolutionary. This product has revolutionized the way I manage, update, and publish content to my website. The product vision is exciting, and the feature set is robust, offering everything I need for a smooth customer experience. The drag-and-drop interface makes it easy to use and has saved me countless hours! OpenText provides users with an intuitive control panel, which allows them to easily manage their content. Moreover, the companys stability and maturity is excellent, and their innovative approach to web content management has been an invaluable asset to my business. Furthermore, OpenText has excellent customer service, with a dedicated team of professionals ready to help when needed. I was also pleased with their commitment to using next generation technologies and adapting quickly to customer feedback. The cost of ownership has been moderate, and I found the value of money to be quite reasonable. Finally, I appreciate the interoperability and integration with third-party systems, allowing me to use this product with many other platforms. I highly recommend OpenTexts Web Content Management offering and I believe they deserve a 4 out of 5 rating.
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Buyer, North America Mid Market Company

5
Feb 08, 2023
I recently used Opentexts web content management offering and it has proven to be a pleasant surprise. The product vision is impressive and the feature set is powerful and versatile. As a customer personas with varying needs, I found the web content management product to be user-friendly and easy to use. OpenText provides content updates and publishing features that are great for marketing and customer service teams. In addition, the company is stable and mature and continues to innovate with their products, improving the overall customer experience. Moreover, their customer service team is well trained and dedicated to helping customers. They are also committed to exploring next generation technologies to help them remain competitive. As far as cost of ownership, I found it to be quite reasonable and worth the money. Furthermore, I found the product to be interoperable with other products and systems, offering great flexibility and scalability. To summarize, Im impressed with Opentexts web content management offering and would rate it 4 out of 5 stars.
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Buyer, North America SME Company

5
Jan 29, 2023
Ive recently been using OpenTexts web content management offering and I am pleased with the outcome. The product vision is ambitious and progressive, and the feature set is comprehensive and well-integrated. As a customer persona with mixed needs, I found the product to be intuitive and easy to use. Im especially impressed with their drag-and-drop interface, which allows me to quickly manage, update, and publish content to my website. I found the company to be stable and mature, pioneering new technologies and adapting quickly to customer feedback. The customer service team is exceptional, offering professional advice and assistance when needed. Moreover, the cost of ownership is quite reasonable and worth the money, especially compared to other web content management alternatives. Finally, the product offers great interoperability, and integrates with many third-party systems. In conclusion, Im glad I chose OpenTexts Web Content Management offering as I believe it has earned a rating of 4 out of 5 stars.
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Buyer, UK Company

5
Jan 03, 2023
I have been using OpenTexts web content management offering for quite some time and I am highly satisfied with my experience. OpenText offers a great product vision and a robust feature set, both of which are useful to customers on any scale. As a customer personas with various requirements, Ive found the product to be extremely user-friendly and intuitive, making it easy for me to update and manage my website content. The company is stable and mature, with a commitment to innovation and listening to customer feedback. In addition, their customer service is reliable and knowledgeable. The cost of ownership is competitive, and I was thoroughly impressed with the value for money. On top of that, the product can be easily integrated with other systems, providing great flexibility and scalability. To summarize, OpenText has provided me with a great web content management offering and I would highly recommend it. I believe it is deserving of a 4 out of 5 rating.
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Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Dec 30, 2022
Ive recently been using OpenTexts web content management offering and I am pleased with the outcome. The product vision is ambitious and progressive, and the feature set is comprehensive and well-integrated. As a customer persona with mixed needs, I found the product to be intuitive and easy to use. Im especially impressed with their drag-and-drop interface, which allows me to quickly manage, update, and publish content to my website. I found the company to be stable and mature, pioneering new technologies and adapting quickly to customer feedback. The customer service team is exceptional, offering professional advice and assistance when needed. Moreover, the cost of ownership is quite reasonable and worth the money, especially compared to other web content management alternatives. Finally, the product offers great interoperability, and integrates with many third-party systems. In conclusion, Im glad I chose OpenTexts Web Content Management offering as I believe it has earned a rating of 4 out of 5 stars.
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Useful (0) Not useful (0)
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Buyer, UK Mid Market Company

5
Dec 28, 2022
I recently decided to try OpenTexts Web Content Management offering and Im glad I did. The product vision is thoughtful and the feature set is comprehensive and well-designed. As a user personas, I found this to be one of the most user-friendly experience I had with web content management products. OpenText also excels when it comes to company stability and maturity, and I believe their commitment to deploying next-generation technologies is commendable. In terms of customer service, they offer an excellent team of knowledgeable and experienced professionals who are always willing to help. The cost of ownership is quite reasonable, and I feel like Im getting great value for my money. Furthermore, the product is interoperable with many third-party systems and offers great flexibility. Taking everything into consideration, I believe OpenTexts web content management offering deserves a 4 out of 5 rating.
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Buyer, Mid Market Company

5
Dec 05, 2022
I recently decided to try OpenTexts Web Content Management offering and Im glad I did. The product vision is thoughtful and the feature set is comprehensive and well-designed. As a user personas, I found this to be one of the most user-friendly experience I had with web content management products. OpenText also excels when it comes to company stability and maturity, and I believe their commitment to deploying next-generation technologies is commendable. In terms of customer service, they offer an excellent team of knowledgeable and experienced professionals who are always willing to help. The cost of ownership is quite reasonable, and I feel like Im getting great value for my money. Furthermore, the product is interoperable with many third-party systems and offers great flexibility. Taking everything into consideration, I believe OpenTexts web content management offering deserves a 4 out of 5 rating.
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OpenText EIM Presence in Web Content Management Software
OpenText provides both cloud and on-premises digitized solutions which help businesses to grow faster with minimal costs. The focuses on both organic growth initiatives such as new product launch and product enhancement and inorganic growth initiatives such as mergers and acquisitions to strengthen its position in the market. OpenText continually incorporates latest technologies and delivers superior quality solutions. The company aims to make these solutions simpler and easier to use for all its platforms. For example, in May 2016, OpenText launched a portfolio of solutions compatible with SAP Business Suite SAP S/4HANA. The portfolio provides simplified deployment on-premises, in the cloud, and offers digitized, simplified value chain for SAP HANA users. Currently, OpenText’s major focus is on enriching its content management, customer experience management, and business process management domains with cloud-enabled features to serve its customers better. The company has a wide array of partners, distributors, resellers, system integrators, and Value-Added Resellers (VAR), which serves its commercial clients across the globe. The company has redefined its offerings to newer regional markets and expanded its global reach through landmark acquisitions and partnerships. Moreover, to continuously develop products and services, it invests significant amount (10.6% of revenues in 2016) in R&D activities.
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