Verint Voice Biometrics Solutions Reviews

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VERINT SYSTEMS INC
New York, US
1994
$1BN to $5BN
Enterprise
83 Likes
89 Buyers Negotiating

Summary

Verint Systems offers actionable intelligence solutions and value-added services through its 2 operating segments, namely, customer engagement solutions and cyber intelligence solutions. Verint Systems serves about 10,000 organizations in various industries, primarily in the public sector, telecommunications, financial services, and healthcare verticals.

Discussions

Strengths
  • +9
    Passive Voice Biometric
  • +8
    Customer Success Managers (CSM)
  • +12
    Customer Support
  • +13
    Post Sales Support
  • +6
    Product Demos
  • +11
    Technical Support
  • +5
    Use Cases
  • +7
    Webinars
  • +6
    Full Time Equivalent
  • +8
    Per User Basis
  • +7
    Subscription/Licensing
  • +6
    Language Compatibility
  • +7
    Minimum RAM Consumption
  • +8
    Suppression of Background Noise
  • +10
    Access Control and Authentication
  • +12
    BIPA
  • +6
    Consulting (Professional Services)
  • +12
    Customer Service
  • +13
    FISMA
  • +13
    Forensic Voice Analysis and Criminal Investigation
Cautions
  • -11
    Fraud Detection and Prevention
  • -14
    GLBA
  • -10
    HIPPA
  • -5
    Others (Applications)
  • -11
    PCI DSS
  • -14
    Speech Therapy
  • -10
    Through Partners/Third Party vendors/MSPs
  • -8
    Active Voice Biometric
  • -11
    Product variants or licenses (such as enterprise, professional) offered
  • -7
    Managed Services
  • -9
    Directly
  • -14
    Others, please specify (Type of Support Services Offered)
  • -9
    Others (Features offered)
  • -5
    SOX

VERINT SYSTEMS INC Reviews

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Buyer, Asia Pacific Mid Market Company

5
May 17, 2023
I recently purchased Verint System, Inc.s Voice Biometrics offering, and I am so impressed with the product so far. After extensive research, I decided that Verint System, Inc.s offering was the best choice, and I have been nothing but pleased with my decision. The Voice Biometrics system is easy to use, integrates well with our other security solutions and is remarkably accurate. Water use cases were also supported with no problem. Moreover, I was surprised to find out how affordable the system was, particularly when compared with other competitors in the same space. From a company stability and maturity standpoint, Verint System, Inc. is a premium vendor and I trust that they will continue to stay up to date on the latest biometric technologies. Highly recommended!
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Buyer, UK Mid Market Company

5
Apr 19, 2023
Ive been a customer of Verint System, Inc. for a few years now, and Ive had nothing but a positive experience. I recently took the plunge and purchased their Voice Biometrics offering as a way to strengthen our security measures. Implementing the system was a breeze and took very little effort and time. The system itself follows a tried and tested approach and delivers on performance. As a result, I havent had any issue with false positives or false negatives. Interestingly, the system also allows us to use voice recognition to authenticate specific users adding an extra layer of trust and security. Furthermore, I have also been impressed with their customer service. Each time I have reached out with questions regarding the system, they have answered my queries within a timely fashion. That, added to their reputation of innovation, stability and maturity makes them a great vendor to consider. Highly recommended!
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Buyer, UK SME Company

5
Apr 09, 2023
As an IT professional with experience working with a wide variety of solutions, I have to say that Verint System, Inc.s Voice Biometrics offering is truly something to behold. It is clear to me that the company has invested heavily in researching the latest biometric technology and incorporated them into the product offering. This is reflected in the quality of the product, which is excellent. The authentication accuracy of the system is incredibly reliable, as well as being easy to use. Additionally, the system integrates very well with our other security solutions and the cost is surprisingly low. I also appreciate the customer service provided by Verint System, Inc., which is both timely and accurate. All-in-all, if you are looking for a voice biometric solution, I would highly recommend Verint System, Inc.
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Buyer, Asia Pacific SME Company

5
Mar 28, 2023
I recently purchased the Voice Biometrics offering from Verint System, Inc. and I am very pleased with the product thus far. I needed a solution to provide an extra layer of security for my business and decided to go with Verint System, Inc.s offering after doing some research. The system is quite intuitive and can be set up without too much hassle. The authentication accuracy is remarkable and I have yet to encounter any false positives or false negatives. Another benefit is that the products cost of ownership is quite reasonable. I am also very confident that Verint System, Inc. will remain a stable and mature company, so I know that I will be able to rely on them for support and future use cases. All-in-all Im very pleased with my purchase and would highly recommend Verint System, Inc.s Voice Biometrics offering.
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Buyer, UK Company

5
Mar 09, 2023
I recently purchased Verint System, Incs Voice Biometrics offering for my small business and Im very pleased with the product overall. I wanted a solution that would add an extra layer of security for my business, and the convenience of being able to use voice recognition to authenticate users was perfect for that. I was initially concerned about the cost of this product, but it was surprisingly affordable and Ive seen a great return on investment from the extra security the Voice Biometrics is providing. The product itself is quite easy to use, and the voice recognition is very accurate. Even my customers have been able to use it with no difficulty. Additionally, competitors Ive seen in the same space have been charging much more. As far as integration is concerned, the product interfaced very well with our other security solutions and my IT team had no problem getting it up and running. Furthermore, I feel confident that Verint System, Inc. will continue to stay up to date on the latest biometric technologies. All-in-all Im very happy with my purchase and I highly recommend Verint System, Inc.s Voice Biometrics offering.
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