Nice Voice Biometrics Solutions Reviews

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NICE
Central District, Israel
1986
$1BN to $5BN
Enterprise
95 Likes
74 Buyers Negotiating

Summary

Nice builds both cloud and on-premises software, based on advanced analytics. NICEs solutions assist in enhancing customer experience, complying with regulations, and preventing financial frauds. Its solutions use advanced omnichannel analytics and automation, built on an open cloud platform to enhance customer experience and prevent financial crimes. NICE operates its business through 3 segments, namely, product, service, and cloud. The company serves more than 25,000 organizations and has its presence in more than 150 countries.

Discussions

Discussions (4)
Buyer
Chika Oyinlade 's requirement
16/11/2022
"Demo required for conversational voice biometrics, working with a company with over 170 customer care agents - upto 1m calls annually "
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Comment
Buyer
Abhimanyu's requirement
05/05/2022
"Project use case implementation"
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Comment
Buyer
Chileshe Mubanga's requirement
11/09/2021
"Im the Manager ICT for Public Service Pensions Board in Zambia. We are looking for a solution to help implement life certificates for our 60,000 members. We are looking for Voice Biometric Solution."
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Comment
Buyer
Hilda Beaver's requirement
28/05/2021
"I would like to get pricing. Thank you "
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Comment
Strengths
  • +9
    Passive Voice Biometric
  • +8
    Customer Success Managers (CSM)
  • +12
    Customer Support
  • +13
    Post Sales Support
  • +6
    Product Demos
  • +11
    Technical Support
  • +5
    Use Cases
  • +7
    Webinars
  • +6
    Full Time Equivalent
  • +8
    Per User Basis
  • +7
    Subscription/Licensing
  • +6
    Language Compatibility
  • +7
    Minimum RAM Consumption
  • +8
    Suppression of Background Noise
  • +10
    Access Control and Authentication
  • +12
    BIPA
  • +6
    Consulting (Professional Services)
  • +12
    Customer Service
  • +13
    FISMA
  • +13
    Forensic Voice Analysis and Criminal Investigation
Cautions
  • -11
    Fraud Detection and Prevention
  • -14
    GLBA
  • -10
    HIPPA
  • -11
    PCI DSS
  • -14
    Speech Therapy
  • -11
    Product variants or licenses (such as enterprise, professional) offered
  • -9
    Directly
  • -10
    Through Partners/Third Party vendors/MSPs
  • -8
    Active Voice Biometric
  • -7
    Managed Services
  • -14
    Others, please specify (Type of Support Services Offered)
  • -9
    Others (Features offered)
  • -5
    Others (Applications)
  • -5
    SOX

NICE Reviews

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Buyer, Europe SME Company

5
May 10, 2023
5. I recently started using NICE-SYSTEMS LTDs Voice Biometrics and I am really impressed so far. The product vision that the company has put forward is really innovative and makes it really attractive for anyone looking for a secure authentication solution. The product features are really advanced and sophisticated enough to support futuristic use cases and next-generation technologies. Additionally, the cost of ownership is also very affordable which makes it worth the investment. The interoperability and integration is also quite good and I havent faced any issue so far. The customer service is also really helpful and they are always ready to help. I highly recommend NICE-SYSTEMS LTDs Voice Biometrics and I rate it 9/10. 6. As a user of NICE-SYSTEMS LTDs Voice Biometrics, I can safely say that I have been very impressed with their product. The product vision that the company has for its Voice Biometrics solution is ambitious and the product features are also really advanced. The ease of use and cost of ownership of the product makes it more attractive for any organization, especially for smaller ones. The interoperability and integration with other systems is also quite good. I particularly like the customer service that the company provides and they are always ready to help. I highly recommend NICE-SYSTEMS LTDs Voice Biometrics and I rate it 9/1
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Buyer, Mid Market Company

5
Mar 24, 2023
9. I recently switched to NICE-SYSTEMS LTDs Voice Biometrics and I have been really happy with their product so far. The product vision that the company has come up with is ambitious and the features are quite advanced. Additionally, the ease of use and cost of ownership are also quite agreeable. I particularly like the interoperability and integration capabilities of the product with other systems. The customer service is also really helpful and they are always ready to help in case of any issue or query. I would highly recommend NICE-SYSTEMS LTDs Voice Biometrics and I rate it 9/1
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Buyer, SME Company

5
Mar 13, 2023
7. I recently tried NICE-SYSTEMS LTDs Voice Biometrics and I was quite impressed with their product. The product vision that they put forward really pushed the boundaries of what is possible with an authentication solution and the product features are really impressive. The use of next-generation technology and the ease of use and cost of ownership also makes it attractive for any organization. The interoperability and integration with other systems is also quite good and I havent faced any issues so far. The customer service is also top-notch and they are always ready to help in any situation. I would recommend NICE-SYSTEMS LTDs Voice Biometrics and I rate it 8.5/1
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Buyer, Europe Mid Market Company

5
Feb 10, 2023
4. As a customer of NICE-SYSTEMS LTD.s Voice Biometrics, I have been really impressed with their product. I find their product vision really ambitious and I believe it will be able to meet all the requirements that come with authentication of various customer personas. The product features are impressive and the ease of use and cost of ownership also make it worth the investment. The interoperability and integration with other systems is also quite good. The customer service is top-notch and they are always ready to help in case of any situation. I highly recommend NICE-SYSTEMS LTDs Voice Biometrics and would rate it 8.5/1
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Buyer, North America Company

5
Feb 02, 2023
10. I recently started using NICE-SYSTEMS LTDs Voice Biometrics and I am really impressed with their product. The product vision, features and the cost of ownership make it really attractive for any organization or customer persona, large or small. I particularly like the interoperability and integration capabilities of the product with other systems. The customer service that they provide is top-notch and they are always there to help. I would highly recommend NICE-SYSTEMS LTDs Voice Biometrics and I rate it 9/10.
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Buyer, Enterprise Company

5
Dec 04, 2022
8. I recently started using NICE-SYSTEMS LTDs Voice Biometrics and I have to say I am really impressed with their product. The product vision and the product features that they provide are really innovative and make it really attractive for any kind of customer persona. The ease of use and cost of ownership are also quite good and the interoperability and integration with other systems is also quite strong. I particularly like the customer service they provide and they are always available to help in case of any query or issue. I would highly recommend NICE-SYSTEMS LTDs Voice Biometrics and I rate it 8.5/1
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