Avigilon also offers value-added services, such as product support and training, for its customers and partners. Avigilon caters to various industry verticals, such as airports, healthcare, city surveillance, public transit, critical infrastructure, logistics, casinos, banking, stadiums, education, and retail. The company designs and develops its VMS and video analytics software in North America. It operates on a business-to-business model by selling its products to dealers and integrators, and not directly to end-users.