UserTesting Pricing & Demo
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Summary
User Testing UX Software is a human insight platform for delivering the right customer experience. Use accurate data insights for knowing about customer behaviour and target every part of the audience with right content and services. This helps the companies to simulate the real-life experience and before finishing the full software side of things to create a roadmap to further enhance the user experience.
User Testing Features
Target your audience
- Connect with your audience and employees and enable your organization to get quick feedback from everywhere.
- Take decisions according to the accurate customer-first decision at every level.
Empathize & Engage
- Use live videos or live interviews and get deeply empathized with your users.
- Generates tests which engage the customer to make sure that all the parts of the objects are being tested.
Discover important data insights
- Get insights for every customer interaction and use data insights for tagging themes.
- Create perfect customer experience by analysing data and fulfil the demands of people easily.
Share every learning
- Share all the important information across the organization by highlighting or clipping data.
- Helps in sharing the data with other users to better the testing standards. This helps in constant improvement.
User Testing Pricing
User Testing pricing varies according to the requirements of the user. User Testing pricing can be discussed with the sales team expert. Visit the website for more details on User Testing pricing.
User Testing Demo
Users can sign up to either test software and give their valuable feedback or users who have new software that needs testing. Those who need testing can have a free demo account to run and see tests happening in real-time. It even generates reports based on the tests to give the users the gist of how the service works.
Discussions
Strengths
Cautions
UserTesting Reviews
Buyer, Asia Pacific Company
May 17, 2023
UserTesting Inc UX Software review #2 Ive been using UserTesting Incs UX Software for a few months and I must say its been quite a revelation. The interface is user friendly and easy to navigate, with detailed product and customer feedback. In terms of product vision, I think it did an amazing job in presenting customer needs in a way that was comprehensive and clear. In terms of value for money, its fair to say that UserTesting Inc UX Software does provide good value for money. Its comprehensive insights and customer feedback, combined with an affordable price make for a great combination. Ive also found that its a great tool for driving customer-centric innovation. Overall, Id recommend this product to anyone in need of a thorough customer feedback tool. Rating it on a scale of 5, Id give it 4.9.
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Buyer, North America Mid Market Company
May 11, 2023
#2 I recently had the chance to try out the UX Software solutions offered by UserTesting Inc and overall, Im impressed. The user interface of the software is very user friendly and I found I was able to quickly learn the navigation and locate the functions I needed. Additionally, the customer service I received when I head questions was top-notch. The support team was very quick to respond, and they were able to answer my questions in a satisfactory manner. Id definitely recommend this software to anyone looking for an easy-to-use UX Software solution. Rating: 9/10
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Buyer, SME Company
May 09, 2023
Review #4—Ease of Use UserTesting Incs UX Software is definitely kind of a user. The UI is simple and intuitive so I found working with this software generally pretty easy. The first time I opened the software, I felt familiar with the layout, so I quickly got the hang of it. However, I do wish I had more control over some of the features and found that some features seemed too limited compared to other software programs. Rating: 3.5/5
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Buyer, Europe Company
Apr 30, 2023
UserTesting Inc UX Software review #1 I recently had the opportunity to use UserTesting Incs UX Software and it was a great experience. I was really impressed with its features - the ability to display detailed customer needs and quickly provide other customer feedback was brilliant. Its simple design also made it a pleasure to use. I found the product vision to be clear and concise, allowing me to easily find what I was looking for. In terms of value for money, I also found UserTesting Incs software to be competitively priced. This was especially true considering its comprehensive set of customer feedback and product information. It managed to offer comprehensive insights while staying affordable. Overall, I think UserTesting Inc UX Software is a great product. Rating it on a scale of 5, Id give it 4.8.
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Buyer, North America Mid Market Company
Apr 28, 2023
Review 3 Rated 0/5- Value for Money Do not be fooled by UserTestings UX software offering. It is a very expensive solution with very few features and capabilities. For the price they are charging, they simply do not offer up enough to make it a worthwhile purchase. When compared to their competitors, UserTestings option is outdated and most likely unsupportive of the current digital landscape. If you are looking for value for money, this is not the best option for you.
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Buyer, Asia Pacific Mid Market Company
Apr 27, 2023
## Review 3 Ive been using UserTestings UX software for the past few weeks and Im really satisfied with the results. It has everything a UX researcher needs to make the process as efficient and productive as possible. Even without extensive training, I was able to set up automated surveys easily and found that I was able to set up qualitative research quickly. The flow chart feature was particularly helpful in understanding how users interacted with the product. In addition, the reporting feature was clear and organized, which was a plus. Even so, some of the features are a bit overpriced, and those on a budget might find the cost prohibitive. Overall, UserTestings UX software is a great option for UX researchers. Its straightforward, comprehensive and reliable. I would rate it 8 out of 10.
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Buyer, SME Company
Apr 27, 2023
Recently, I had the opportunity to try out UserTesting Incs UX Software and I was really impressed with the futuristic use cases it provided. The interface was intuitive and very user-friendly making it really easy for me to conduct market research. Furthermore, the AI-assisted feedback and suggestions were great, as it provided valuable insights into user behaviour and usage patterns. With the help of UX Software, I was able to develop strategies that were future-proof, saving me time and money in the long run. For the value, it provided great value for money, and I would highly recommend it to anyone in need of UX solutions. 5/5 stars!
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Buyer, North America Mid Market Company
Apr 21, 2023
I have had the pleasure of using UserTesting Incs UX software offerings and I find them to be truly innovative and ahead of the curve when it comes to incorporating next-generation technology. The companys sophistication of data-driven decisions and product features not only help inform user experience but also make life easier for product designers. First off, Id like to give UserTesting Incs product vision and feature set a 9 out of 10 rating. Their ability to capture valuable user data quickly and accurately has greatly enhanced product design decisions, and their integration of predictive analytics and AI have helped us create better user journeys and reduce time to market. Additionally, their ability to use automation to examine data trends and usability insights has been particularly helpful in driving product innovation. Second, I have to give UserTesting Incs overall use of next-generation technology an 8 out of 10 rating. While they are putting a great emphasis on AI, machine learning and predictive analytics, their ability to stay ahead of the competition by leveraging AI to grow their service offerings and tracking user behaviors is impressive. The insight gathered from their AI models has been particularly useful in capturing important user data and testing new user experiences. Third, UserTesting Incs product vision and features deserve a 7 out of 10 rating. While the features themselves are robust, there is still room for improvement. Their UI/UX isnt as user-friendly or intuitive as some of their competitors, and the ability to customize and manage user experience could be further enhanced. All in all, UserTesting Incs offers some of the most innovative and cutting-edge technology for analyzing user engagement. Its use of AI and predictive analytics offers insight previously unavailable to product development teams and its dedication to continue to innovate and improve its UX software offerings speaks to its strong product vision.
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Buyer, North America Mid Market Company
Apr 20, 2023
I recently tried out the UserTesting Incs UX Software and was blown away by the features it provided. Firstly, it was extremely easy to use and the instructions were really straightforward. Furthermore, the software enabled me to see the future trends of user behaviour, allowing me to create strategies accordingly. It also made it easy to identify areas that required improvement and the AI-assisted feedback was great. Most importantly, the software delivered great value for money allowing me to save time and money by conducting research quickly and accurately. I would highly recommend this software to anyone looking for futuristic use cases. 5/5 stars! Review 4
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Buyer, North America SME Company
Apr 19, 2023
I recently tried out the UX software offerings by UserTesting Inc. Wow, was I ever impressed! From the first time I used it, it made me feel like I was way ahead of the game with being able to take advantage of the latest technological advancements. The software is incredibly easy to use, and provides great information on user behaviour and usage patterns. One of the best features I found was the ability to use artificial intelligence-offering suggestions on how to improve the user experience. This was really helpful in getting the most out of the software and understanding the needs of my customers. In addition, for the value and the futuristic use cases, I has access to is incredible. I would highly rate this software and highly recommend it to anyone looking for quality UX Software. 5/5 stars! Review 2
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Buyer, North America SME Company
Apr 15, 2023
2) UserTesting Incs UX Software - Customer Service: Rating: 1/5 I recently had a terrible experience with UserTesting Incs customer service when I purchased their UX Software product. I had numerous questions about the features of the software and the customer service staff did a terrible job of providing answers. In addition, they often provided contradictory information, which left me even more confused. When I finally asked my questions in an email, I received absolutely no response whatsoever. After seeing their poor customer service, I can only rate their customer service a 1/5.
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Buyer, UK Company
Apr 11, 2023
#3 UserTesting Incs UX Software offerings are an excellent choice for anyone wanting an easy to use UX software solution. The user interface is streamlined and intuitive, and with helpful hints and alerts appearing when needed, its easy to navigate around. On the downside, I have had subpar customer service experiences. On a few occasions I had extended delays in response times or no response at all. This was frustrating and made using the software a bit challenging at times. Rating: 7/10
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Buyer, UK Company
Apr 10, 2023
UserTesting Inc. UX Software - review #2 I recently purchased UserTesting Inc.s UX software and I have to say that I am mostly satisfied with the purchase. The integration with existing frameworks was indeed smooth, but I ran into some issues trying to use the software with certain programs. The product support team was quick and helpful, so I was able to find a workaround and get everything set up without too much hassle. I also appreciate the versatility of the UX software. It has a lot of user-friendly features, allowing me to customize and modify the user interfaces a lot more than with some other software solutions. Additionally, the futuristic use cases and other features add a lot of value to the product. However, I found the customer service to be lacklustre. While I did eventually get the software up and running, it took a while before anyone replied to our queries. I also did not receive any guidance during the implementation process, which would have made things easier. Overall, the UserTesting Inc. UX software is a decent product. The integration issues we ran into were a bit of a pain but the features and the overall performance of the software are on point. I would rate the product 7.5 out of 10.
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Buyer, Europe Company
Apr 07, 2023
## Review 2 Ive been using UserTestings UX software for a few months now and I must say that Im impressed. It has everything you need to manage user experience testing, from setting up focus groups to moderating interviews. The flow chart feature is especially helpful for developers and designers who want to understand how users interact with their product. The software also has excellent reporting features. It more than covers my needs. On the downside, I find certain features take a bit of effort to learn and understand. In terms of value for money, UserTestings UX software could be a bit more accessible for smaller teams. However, the features and the overall experience make up for the cost. I give it an 8 out of 10.
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Buyer, Asia Pacific Mid Market Company
Apr 01, 2023
#4 I recently tried the UX Software offered by UserTesting Inc and overall, I was very satisfied with the experience. The user interface is robust and makes it easy to locate the features needed to complete a task. The design is also very modern looking and visually appealing. The customer service I encountered was also good. The support team was quick to offer advice and had the answers when I had questions. Finding a user friendly UX software solution can be challenging, but the UserTesting Inc options certainly delivered. Rating: 9/10
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Buyer, Asia Pacific Company
Mar 30, 2023
I recently had the opportunity to try out UserTesting Incs UX Software. I was excited to see what futuristic use cases the software had to offer and I was not disappointed! It was equipped with the latest AI capabilities and was incredibly easy to navigate and use. With the help of the software, I was able to conduct market research and understand the needs of my target customers more clearly. The software also allowed me to forecast future demand and made it easier to create strategies that kept up with the ever changing trends. It provided great value for money and I would definitely recommend this product to anyone in need of UX Software solutions. 5/5 stars! Review 3
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Buyer, North America Mid Market Company
Mar 28, 2023
1) UserTesting Incs UX Software - Interoperability and Integration: Rating: 2/5 I recently purchased UserTesting Incs UX Software and was tremendously disappointed to have found that its interoperability and integration with other products and services is extremely limited. Having used a few other products in the past, I can tell you that the quality of the integration was inferior to all of the others. The products I connected with the UX Software offered virtually no interaction, and in some cases even caused issues within the function of the software itself. In addition, the customer service was unable to offer any help in resolving the issues I had with the interoperability or integration. Overall, this product leaves a lot to be desired in terms of its interoperability and integration, and I can only give it a 2/5 rating.
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Buyer, Asia Pacific Company
Mar 23, 2023
UserTesting Inc. UX Software - review #3 I recently purchased UX software from UserTesting Inc. and I must say that I am generally impressed by the product. The interoperability is top-notch and I was able to get the software integrated with existing frameworks without much trouble. I also appreciate the user-friendly features, as they allowed me to quickly and easily customize the user interface. The software also does have several futuristic use cases, making it suitable for forward-thinking businesses. This helped me eliminate the need to frequently upgrade the software. However, I am not too impressed with the customer service. I received replies quickly but the reps seemed disinterested and not very knowledgeable. Overall, UserTesting Inc.s UX software is a great product. The interoperability and integration make it a powerful and reliable solution, and the user-friendly features give me control over the user experience. It is missing a great customer service, however, so I would rate it at 7/10.
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Buyer, North America Mid Market Company
Mar 19, 2023
#5 In short, UserTesting Incs UX Software offerings are a great option for those looking for an easy to use UX Software solution. The user interface is highly user friendly, with helpful hints and alerts appearing when needed. The design is also modern and pleasing to the eye. When it comes to customer service, however, I have had mixed experiences. On some occasions, I had lengthy delays in response times or no response at all. This could be improved upon. Rating: 7/10
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Buyer, North America Mid Market Company
Mar 14, 2023
3. I recently invested in the UserTesting UX Software offering for the senior management team and its really been quite a useful and powerful tool. It has allowed us to gain better insight and develop strategies on how to make our user experience better. I was particularly impressed by the softwares ability to support futuristic use cases and value for money simulations; we were able to test a number of different user flows and decide whether or not the value of each was worth investing in. Furthermore, it enabled us to make better predictions on ROI, saving us a lot of money. Its been an indispensable tool and Id wholeheartedly recommend it. 9/10 rating.
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Buyer, Europe Company
Mar 14, 2023
Review #1—Customer Service I recently signed up for UserTesting Incs UX Software and was quite pleased with the level of customer service I received. The response time was very quick and the customer service representatives were helpful and addressed my queries quickly and efficiently. There was no waiting time before getting my questions answered and the customer service representatives were knowledgeable and did their best to provide helpful answers. I had a positive experience and will definitely use this company again. Rating: 4.5/5
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Buyer, Asia Pacific Mid Market Company
Mar 12, 2023
propositions 1. UserTesting UX Software offerings is a fantastic product for senior management professionals who are aiming to better equip themselves in the field of UX. I was impressed from the start as it has an easy-to-use and comprehensive dashboard that provides a comprehensive understanding of all the aspects of User Experience. This includes a comprehensive look at all the different customer journeys and user flows, which is incredibly useful for finding ways to optimize and improve the user experience for our customers. Furthermore, the softwares ability to support futuristic use cases and create value for money propositions was simply outstanding. For example, by creating wireframes, we can quickly and accurately simulate any kind of customer journey, and assign a value to it. This makes it much easier to understand the customers needs and make solid projections on how we need to allocate resources. Id give this product an overall mark of 8/10.
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Buyer, Europe Company
Mar 03, 2023
## Review 1 Ive been using UserTestings UX software for the last 6 months and it has revolutionized my user experience research process. Its a great tool to manage every aspect of usability testing, from creating a report to setting up automated surveys and moderating interviews. The software has an intuitive, user-friendly interface that makes it easy to get started without needing a lot of training. I especially love the flow chart feature, which makes understanding how users interact with my product or design much simpler. The reporting feature is excellent, providing both quantitative and qualitative results in an organized way. On the other hand, the software is quite expensive and may be out of reach for some. Overall, I think UserTestings UX software is perfect for any organization that wants to take their user experience to the next level. Its intuitive, comprehensive and can accommodate a variety of user needs. I give it 8 out of 10.
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Buyer, UK Company
Feb 28, 2023
## Review 4 Ive been working with UserTestings UX software for the last few months and Im quite pleased with it. The dashboard is nicely laid out and I find it easy to navigate. I use it for moderating user interviews and setting up automated surveys, and it works well for that. The flow chart feature is particularly helpful in understanding user behavior and creating reports. The software is comprehensive and covers a wide range of use cases. I do wish, however, that it provided more industry-specific features that could help target a specific audience. Overall, I think UserTestings UX software is an excellent option for UX research. Its user-friendly, comprehensive and can help increase productivity. I give it 8 out of 10.
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Buyer, Asia Pacific Company
Feb 27, 2023
I had the pleasure of trying out UserTesting Incs UX software and I was quite impressed with the innovation and use of next-generation tech they have incorporated. Their data-driven decisions and product features make the product design process that much simpler and efficient, helping to cut development time. Id have to give UserTesting Inc a 9 out of 10 rating for their product vision and feature set. Their integration of AI and predictive analytics has enabled us to reduce our time to market significantly, helping create better user paths. Additionally, the automation of usability surveys has been tremendously useful in helping to innovate products. Next, Id rate UserTesting Incs overall use of next-generation tech an 8 out of 10. Their continued focus on AI and machine learning has enabled them to remain at the forefront of UX software and in tracking users behavior. The insight gathered from AI models has proven useful for capturing user data and evaluating new user experiences. Coming to the product vision and features, I rate UserTesting Inc a 7 out of 10. The features are quite robust and they offer great value, but the UI/UX could be better and the ability to customize user experiences could be improved. In conclusion, UserTesting Inc offers some of the most sophisticated technology to analyze user engagement. Its dedication to come up with innovations and constantly improve its UX software speaks to its strong product vision.
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Buyer, Asia Pacific Company
Feb 25, 2023
2. The UserTesting UX Software has immensely improved the user experience of my website and enabled me to keep a close eye on customer journeys, and any opportunities that can be optimized. Ive been able to understand user flows, prioritize UX projects and activities, and even configure our product roadmap accordingly. I found the features for supporting futuristic use cases and value for money propositions to be great, particularly the neural network models and the predictive AI capability. It was great to be able to have a true visual understanding of all our projects, tasks and journeys, before even having to program it all. All in all, this is an excellent offering from UserTesting. I definitely recommend it to all senior management professionals 8/10 rating.
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Buyer, Asia Pacific Mid Market Company
Feb 23, 2023
4. My team and I have been making great use of UserTesting UX Software offerings as of late, and have been very impressed with its performance. Weve been able to efficiently track customer journeys and optimize user experience, as well as create value for money propositions. It has allowed us to figure out which features are cost-effective and make the most impact on our bottom line. Plus, its capabilities for supporting futuristic use cases have helped us understand the future potential for our product. On the whole, it has been great and I highly recommend this product for any senior management professional! 8/10 rating.
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Buyer, Asia Pacific Company
Feb 23, 2023
4) UserTesting Incs UX Software - Customer Service: Rating: 0/5 My experience with UserTesting Incs customer service was far from satisfactory. When I asked them questions about the features of their UX Software, they would often provide incorrect information and contradictory answers. I even sent an email asking my questions more clearly, but still received no response. The customer service staff was unhelpful and unresponsive, which is why I must rate them a 0/5.
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Buyer, SME Company
Feb 22, 2023
UserTesting Inc UX Software review #5 I recently had the chance to use UserTesting Incs UX Software and the experience was definitely positive. It provided comprehensive customer feedback and product information and was easy to navigate. Its product vision was also very impressive; it provided useful insights on customer needs and preferences. In terms of value for money, UserTesting Inc UX Software is quite competitively priced. Its comprehensive customer feedback combined with an affordable price make it a great choice. Id also recommend it to anyone looking for a comprehensive customer feedback tool. All in all, I think UserTesting Inc UX Software is a great product. Rating it on a scale of 5, Id give it 4.8.
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Buyer, Asia Pacific Mid Market Company
Feb 15, 2023
## Review 5 I recently started using UserTestings UX software and I must say, its made my job so much easier. It has a great reporting dashboard and the flow chart feature is particularly useful for managing and monitoring user behavior. Setting up surveys and moderating interviews are particularly easy and I find the overall process quick and efficient. The user-friendly interface also makes it easy to get started without needing to invest in extra training. The only downside is that the software is quite expensive, so those on a tight budget might struggle. But, I think its a worthwhile investment in the long run. Overall, UserTestings UX software is an excellent choice for those looking to bring their user experience to the next level. Its intuitive, comprehensive, and can accommodate a variety of user needs. I give it 8 out of 10.
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Buyer, North America SME Company
Feb 14, 2023
Review 5 Rated 1/5 - Value for Money UserTestings UX software offering is expensive and not suitable for the modern business. The platform offers very limited features and capabilities, making it an unviable option when it comes to value for money. It is not the most innovative software and I find that other competitors offer far more features and support for the same price point, making UserTestings solution an unattractive and expensive option.
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Buyer, Europe Company
Feb 06, 2023
Review #5—Customer Service and Ease of Use Overall, I had a positive experience with UserTesting Incs UX Software. The customer service was great and the representatives were always quick to answer any of my questions. The ease of use was also fairly good, however I wish there were more customization options. But all in all, I am pleased with my experience. Rating: 4/5
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Buyer, Asia Pacific Company
Feb 05, 2023
Review #2—Ease of Use UserTesting Incs UX Software is quite straightforward and easy to use. I had no problem navigating the pages and finding the features I needed. The tutorials were also very helpful and I was able to rapidly understand the software. I appreciated how the software was designed in a way that when I made a mistake, it didnt cause any major issue and I could easily fix it with a few clicks. Setting up the software was also very simple and took me no time at all. Rating: 4.5/5
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Buyer, North America Mid Market Company
Feb 04, 2023
5) UserTesting Incs UX Software - Interoperability and Integration: Rating: 1/5 After purchasing UserTesting Incs UX Software, I was disappointed to find that its interoperability and integration with other existing products and services was severely lacking. The software struggled to work with most of the other products I had, and often caused issues with their function. In addition, customer service staff were unable to provide any help or assistance in resolving the issues with the integration. With all of this considered, I have to give UserTesting Incs UX Software a rating of 1/5 for its interoperability and integration capability.
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Buyer, North America SME Company
Jan 26, 2023
I had the unique opportunity to try out UserTesting Incs UX offerings and found them to be truly innovative, incorporating next-generation technology and providing data driven decision making to product design. UserTesting Inc deserves a great rating of 9 out of 10 for their vision and feature set. The AI and predictive analytics incorporated enable us to reduce our time to market quite significantly. Also, automation of surveys is particularly useful for product innovation. Next, I rate UserTesting Incs use of next-generation tech an 8 out of 10. They continually focus on AI and machine learning for UX software and track users behavior. The insight gathered from AI models has been quite useful in capturing user data and testing new user experiences. Finally, Id rate UserTesting Inc a 7 out of 10 for product vision and features. The features themselves are rich, though the UI/UX could use improvement and the ability to tailor user experience could be better. In conclusion, UserTesting Inc has created a comprehensive product suite with sophisticated technology to evaluate user engagement. The integration of AI and predictive analytics offers product design teams much-needed insight and their dedication to constantly innovate product offerings speaks to their strong product vision.
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Buyer, UK Company
Jan 26, 2023
Review 1 Rated 2/5 - Value for Money UserTestings UX software offering is far from being value for money. As a senior manager, I would not recommend this software due to its incredibly high price tag and limited capabilities. It offers basic features, but when compared to its competitors, the options are far too few for a UX software solutions. In addition, none of the features offered are particularly future-proof, which could make long-term investments in the software a waste of money. The cost for their software makes this offering difficult to consider for any company looking for an effective UX software solution.
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Buyer, Europe Company
Jan 18, 2023
UserTesting Inc. UX Software review #5 I recently purchased UserTesting Inc.s UX software and I have to say that it is a great product. The interoperability of the software with existing frameworks was outstanding, and I was able to get the software integrated with existing frameworks quickly and without much effort. Additionally, the user-friendly features and futuristic use cases add a lot of value to the product. I am also quite positive about the customer service. The representatives I received help from were professional, friendly, and knowledgeable. They were able to help me set up the software and get it working properly. In general, I am very pleased with the UX software from UserTesting Inc. It is simple to get up and running and has some great features. I would give it a rating of 9 out of 10.
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Buyer, Europe Company
Jan 18, 2023
Review 4 Rated 0/5 - Supporting futuristic use cases UserTestings UX software offering is a definite no-go if you are looking for a system that can support futuristic use cases. As a senior manager, I highly recommend avoiding this solution as the platform does not keep up with the latest and greatest technology. It offers none of the advanced features that could help a company stay ahead in the game and has outdated tools that are not future-proof. Investing in this software would mean your company will be lagging behind competition.
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Buyer, Europe Company
Jan 16, 2023
I used UserTesting Incs UX software for the first time a few weeks ago, and I am so glad that I tried it out! It was incredibly easy to use and provided great guidance throughout the entire process. I was also able to conduct market research easily and was thoroughly impressed with the AI -assisted feedback it provided. With the assistance of the software, I was able to develop innovative strategies that kept up with changing trends and it also helped me to identify areas which required improvement and gave suggestions on how to improve them. The value that UserTesting Incs UX Software provides is extraordinary and I would highly recommend it to anyone in need of UX Solutions. 5/5 stars! Review 5
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Buyer, UK Company
Jan 13, 2023
Review #3—Customer Service I had a great experience with UserTesting Incs customer service. Every time I had an issue, I was quickly able to reach out to the customer service representatives and they were always helpful and friendly. I appreciate how they took the time to thoroughly explain and walk me through anything that I needed to do. The customer service representatives were also extremely patient and made sure to answer all of my questions. Rating: 5/5
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Buyer, UK Mid Market Company
Jan 06, 2023
5. The UserTesting UX Software offering is simply a great product. It has enabled me and my team to discover opportunities for optimization and develop a sound understanding of how to best go about them. Additionally, its futuristic use cases and value for money proposition capabilities have enabled us to stay ahead of the competition and save money. The clear dashboard and easily accessible data provide also provide an invaluable resource for gauging our performance. I would certainly recommend this product for any senior management professionals who are running or planning to run a successful product team. 9/10 rating.
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Buyer, North America SME Company
Jan 06, 2023
3) UserTesting Incs UX Software - Interoperability and Integration: Rating: 1/5 After purchasing UserTesting Incs UX Software, I quickly found that the integration was severely lacking. In particular, the software struggled to work with existing products and services I was already using, and in some cases even caused issues with other products. In addition, when trying to troubleshoot the issues I had with the integration, customer service staff offered no help whatsoever. Because of this, I can only give this software a 1/5 rating for its interoperability and integration capability.
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Buyer, UK Company
Jan 05, 2023
UserTesting Inc. UX Software review #4 I recently purchased UX software from UserTesting Inc. and I am reasonably pleased with the product. It is easy to integrate with existing frameworks thanks to the high interoperability of the software. This made it quickly interoperable with the rest of my software stack. Additionally, the user-friendly features allowed me to quickly create and customize the user interface. I also appreciate the fact that the software has futuristic use cases. This allows me to use the software for years to come without worrying about when I need to upgrade. However, the customer service leaves a lot to be desired. I got replies quickly, but they were not very informative and seemed disinterested in helping me. All in all, the UX software from UserTesting Inc. is a decent product. It has great interoperability, great user-friendly features, and futuristic use cases. The customer service is a bit of a let-down, however, so I would rate the software 7 out of 10.
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Buyer, UK Mid Market Company
Jan 04, 2023
UserTesting Inc. UX Software review #1 I recently purchased UserTesting Inc.s UX software, and I must say that I am quite impressed by the product. The interoperability of the software with existing frameworks is incredibly intuitive and seamless. I was able to integrate the software easily with the rest of my software stack, and I have no complaints about its performance. The UX software also has great user-friendly features. I was able to create and customize my user interfaces quickly and easily. The software also offers futuristic use cases that I can use as my business and workflow evolve. This helps me stay one step ahead of my competition, as I no longer need to worry about when I will need to upgrade my software again. I am also pleased to report that the UX software has top-notch customer service. I received guidance and help during the implementation process and afterwards. The representatives at UserTesting were professional and extremely helpful. Overall, I am very satisfied with UserTesting Inc.s UX software. It has a wide range of features, fantastic interoperability and integration, and excellent customer service. I would give it a rating of 8.5 out of 10.
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Buyer, Asia Pacific Company
Dec 26, 2022
#1 My experience with UserTesting Incs UX Software offerings has been a mixed bag. On one hand, the software is incredibly easy to use. With a streamlined user interface and intuitive navigation, its easy to find your way around. I also appreciate the helpful hints and alerts that appear when Im not sure how to proceed with a task. However, Ive had mixed results with their customer service. On a few occasions, Ive contacted their support team and had lengthy delays in response times. A few times, I wasnt even provided with a resolution to my query, so it was frustrating. In my opinion, the ease of use of the software more than makes up for the poor customer service. Rating: 8/10.
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Buyer, Europe Company
Dec 10, 2022
UserTesting Incs UX software offering has made quite the impression for its innovativeness and use of next-generation technology. Product design decisions have been infinitely simplified thanks to their data-driven decisions and product feature set. Id like to rate UserTesting Incs product vision and feature set a 9 out of 10. Incorporating AI and predictive analytics has made a considerable impact on our time to market, and their automated surveys have been advantageous in product innovation. I rate their overall use of next-generation technology an 8 out of 10. Their focus on AI and machine learning has enabled them to stay ahead of their competitors and the insights provided by their AI models have been beneficial in monitoring user behavior and capturing data. Finally, UserTesting Incs product vision and features come up to a 7 out of 10. The features are robust, but the UI/UX is somewhat lacking and the ability to customize user experiences could be improved. In a nutshell, UserTesting Incs offerings are a great way for product design teams to gain insights quickly. Their use of AI and predictive analytics to provide valuable user data has been laudable, and their dedication to innovate and improve UX software speaks volumes about their product vision.
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Buyer, SME Company
Dec 08, 2022
Review 2 Rated 1/5 - Supporting futuristic use cases UserTestings UX software offering is not suitable for the modern business needs. It is a rather old-fashioned solution and lacks the features needed to support futuristic use cases. The platform has outdated features and is not well-equipped with the modern tools that would serve a forward-thinking organization. The company is unable to provide the advanced capabilities of other competitors, such as automation tools and features that are more in-line with todays customer demands.
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Buyer, SME Company
Dec 07, 2022
I recently got the chance to try out UserTesting Incs UX software offering and I must say it has made a big impression on me with its innovation and use of next-generation technology. The companys data driven decision making and product features are a class apart and have made product design decisions far more effective and efficient. My rating for the UserTesting Incs vision and features is a generous 9 out of 10. The usage of AI and predictive analytics has allowed us to reduce the time needed to launch products, and their automation tools for surveying user experiences have made a significant contribution to product innovation. Next, I assign UserTesting Incs next-generation usage an 8 out of 10. They have heavily focused on AI and machine learning in their UX software and staying ahead of the competition by leveraging AI to track users behavior. Also, their AI models have been very useful in capturing user data and testing new user experiences. Finally, UserTesting Inc gets a score of 7 out of 10 for their product features and vision. The features are quite robust, though the UI/UX could be improved upon and the ability to tailor user experience could be upgraded. To cap it off, UserTesting Inc remarkably bridges the gap between the user and the product designers. The technology used to analyze user engagement is incredibly innovative and their dedication to constantly improve their UX software speaks to their strong product vision.
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Buyer, Asia Pacific Mid Market Company
Nov 27, 2022
UserTesting Inc UX Software review #4 I recently had the opportunity to use UserTesting Incs UX Software and it was a great experience overall. I particularly liked the concise product information and the ease of navigation - I found what I needed quickly and easily. Its overall product vision was also on point, helping me to find what I needed. In terms of value for money, I also found UserTesting Inc UX Software to be very cost-effective. While it offers comprehensive customer feedback and insights, it still remains quite affordable. This is always a plus, especially when it comes to customer-driven innovation. Overall, Id certainly recommend this product to anyone looking for comprehensive customer feedback. Rating it on a scale of 5, Id give it 4.7.
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Buyer, North America SME Company
Nov 20, 2022
UserTesting Inc UX Software review #3 I recently had a chance to use UserTesting Inc UX Software and the experience was a positive one. Its intuitive design and detailed customer feedback made it a pleasure to use, and its focus on product information and customer needs were very useful. The overall product vision was clear, allowing me to quickly find what I was looking for. In terms of value for money, I believe that UserTesting Inc UX Software is quite competitively priced. Its comprehensive customer feedback, combined with its easy-to-navigate interface, makes this a sensible choice. Id also recommend it to anyone who is looking to drive customer-driven innovation and discovery. Overall, I think UserTesting Inc UX Software is a great product. Rating it on a scale of 5, Id give it 4.6.
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James Smith
May 02, 2020
“Encourage consumer-centric mindset in the company”
It provides unmatched customer support and it supports iterative processes. Delivering amazing customer experience is not difficult anymore.
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Buyer, Software, SME
May 02, 2020
“Fast and convenient tool for testing”
UserTesting is a great human-insight platform which comes with first-person understanding. Create the right experience for your target audience and increase brand loyalty.
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