SAP Analytics Cloud Text Analytics Software Pricing & Demo
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Summary
The language modules included within the platform contain system dictionaries and specific entities. The system also allows users to customize analysis process and define their own data types. The platform helps analyze the voice of the customer in a call center environment. It helps understand user sentiments, whether strong, positive, weak, or negative, and also the types of profanities used in the conversation. The profanities could be ambiguous or unambiguous. SAP HANA provides a scalable high performance solution by providing easy intuitive dashboards, business user interfaces, and easy data processing, which facilitate customers to gain the advantage of unlocking insights and deriving meaning from both structured as well as unstructured data.
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SAP Analytics Cloud Presence in
Text Analytics Software
SAP is a global company with its direct presence in more than 130 countries, covering the Americas, EMEA,
and APJ. The company also caters to a wide range of industry verticals, which include the BFSI, public
sector, manufacturing, and healthcare. SAP, being an old and reputed player in the text analytics market,
has used organic as well as inorganic strategies to improve its market presence and retain customers. The
launch of SAPA HANA 2 in November 2016 is proof that the company is using organic growth strategies to
increase its clientele. In fact, Sapphire Ventures manages venture capital funds and promotes innovation.
Sapphire Ventures has invested in 130 companies in 5 continents and currently has an evaluation of USD
2 billion. SAP also has a good partner ecosystem with 15,000 partners worldwide, as of December 2016,
who provide solutions to clients and current customers. The partners help drive the SAP S/4HANA and
SAP’s solutions for SMEs. The company has also invested in SAP Labs Network and is expanding
innovation centers in India, Israel, and the US. To make it simple for customers to buy SAP products and
services, it allows payments via PayPal and credit cards, which accounted for about 55,000 customer
orders from 95 countries in 2016. The company generated 31% of its revenue in the EMEA region from
Germany. Revenue in the Americas was generated primarily from Mexico, Brazil, and Canada. The cloud
and software segment generated 82% of the total revenue in the American region in 2016. This shows that
SAP has a hold on all the major markets, which has helped it improve and increase its revenue.
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