IMEX SYSTEMS Smart Governments Solutions

Imex Systems has enhanced its business by utilizing smart technologies to serve its citizens and for the smarter functioning of governments. For instance, the company has transformed a number of departmental systems within a government into a single enterprise system for end-to-end service delivery, allowing a better understanding of the citizen’s interaction with the government. The company mainly focuses on smart government and the smart cities platform, and delivers excellent customer service through multiple channels and improves the efficiency of internal operations, along with cost reduction. Imex is heavily investing in the latest technologies to meet citizens’ expectations, improve service delivery, and reduce costs for the governments. The company is working on introducing next-generation customer service technologies for governments, using robotics, machine learning, and artificial intelligence. A few pilot projects have already been initiated.