Spectrum Pricing & Demo

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Spectrum
72 Likes
79 Buyers Negotiating

Summary

Spectrum Retail POS System is a retail billing software, which has a platform for complete end-to-end point of sale management. It helps retailers who run any kind of business execute sales strategies in the manner they deem fit. By optimizing orders and bill processing, the platform ensures maximum profitability. It is GST ready and compliant.

Spectrum Pricing

Spectrum pricing does not include a free plan or a free trial. They however do offer a demo. Spectrum pricing is disclosed by the company, as it does not have levels or tier based pricing. They offer custom software based on the type of business, and price according to the demand and use requirements. For more details about Spectrum pricing plans, please contact the company.

Spectrum Demo

Spectrum Retail POS System provides a free demo for potential customers considering a purchase of the tool. This is not available freely online. It has to be requested for by the customer and will be offered as per the business requirement. 

Features

Customer management

  • Spectrum Retail POS System helps isn managing customers the way the business needs to – including offering loyalty programs, points based reward systems and recurring discounts.
  • Create customer profiles and store details for future use, and manage gift cards purchased from the business.


Order management 

  • Optimize orders on omnichannel platforms, including different locations and via online sites and social media. 
  • Maintain order and sales information which streamlines the process of returns management.


Billing systems

  • Facilitate sales with the use of barcode scanning and direct conversion on the platform.
  • Facilitate online payments or those which require signatures by allowing electronic signatures.


eCommerce 

  • Facilitate online ordering for across locations which the business serves.
  • Generate orders and offer customers various payment methods including online payment and payment at the time of pickup of products.

Discussions

Strengths
  • +12
    Barcode Scanning
  • +14
    Discount Management
  • +12
    eCommerce
  • +5
    Gift Card Management
  • +7
    Loyalty Program Support
  • +9
    Returns Tracking
  • +11
    Touch Screen
  • +11
    On-Site Support
  • +7
    Customer Support Service
  • +7
    Android
  • +11
    Annual Subscription
  • +13
    Barcode Scanning System
  • +14
    E-signature
  • +8
    Free
  • +9
    Free Trial
  • +14
    Installed - Mac
  • +13
    Installed - Windows
  • +10
    Monthly Subscription
  • +12
    One-Time License
  • +5
    Returns Management
Cautions
  • -13
    Bi-Annually
  • -14
    Monthly
  • -6
    Others, please specify
  • -13
    Commission Management
  • -6
    Inventory Management
  • -8
    Pricing Management
  • -10
    Sales Tracking
  • -10
    Remote Support
  • -9
    Support and Maintenance
  • -8
    Training and Development
  • -8
    CRM
  • -7
    eCommerce Integration
  • -9
    Email Marketing
  • -6
    iPhone / iPad
  • -10
    Mail Order
  • -11
    Merchandise Management
  • -12
    Order Management
  • -6
    Retail POS
  • -5
    Web-Based, Cloud, SaaS
  • -5
    Annually

Spectrum Reviews

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Buyer, Asia Pacific Mid Market Company

5
May 14, 2023
4) Quality Assurance Rating: 2/5 Critis Retail POS System isnt the best when it comes to quality assurance. The system isnt robust at all which sometimes makes it difficult to keep up with retail trends. Over the few months I have been using it, there have been bugs that made the system almost unusable at times. The customer support is also subpar and their response time is pretty slow. Customer service representatives are not very knowledgeable about the product and its hard for them to answer any complex questions. Furthermore, I often encounter errors when using the system and it can take a long time to figure out how to fix them. Overall, I am not satisfied with the quality assurance of the product.
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Buyer, North America Mid Market Company

5
May 14, 2023
Cost of Ownership Rating: 7/10 I recently purchased the CRITI Retail POS System and have no regrets. The cost of ownership was a bit high, but I could tell that the extra quality was worth it. The setup process was a bit more complicated than Id expected and customer service didnt always give me clear instructions. However, Im happy to report that I got it up and running and it has been working great since then. I think the cost was worth it for me. Value for Money Rating: 9/10 My experience with CRITI Retail POS System is that it has excellent value for money. The features and customization options are excellent and make it easy for me to tailor the system to my business needs. The customer service is also great, which makes getting help with the system easy. All in all, Im very satisfied with the system and I feel like the price tag was a good investment.
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Buyer, UK Company

5
May 13, 2023
Review 1 - Customer service Having had many years to experience the world of retail, I can certainly attest to the superior customer service that accompanies CRITIs Retail POS System. From the moment I first spoke on the phone with their customer service team, I appreciated their attentive and understanding attitude. They not only listened to and took the time to address my queries but also personalised their advice to suit my specific situation. The installation and setup of the POS system went smoothly, and I could feel the confidence the technician had in the products performance. As a bonus, I received a comprehensive user manual to refer to later if issues arise. Im extremely satisfied with the overall customer service of CRITI and give it a 5 out of 5.
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Buyer, SME Company

5
May 11, 2023
Review 3 - Software features When it comes to performance, CRITIs Retail POS System lives up to its promise. Its easy-to-use software is packed with features, making data entry and retrieval a breeze. Its cloud-based stock management system lets me keep track of my inventory even if Im away from my store. My staff also find it convenient to log in to the same account from different locations. The best part of all is their ‘Sales Report feature which allows me to gauge into my stores performance in just a few clicks. Furthermore, their intelligent search feature lets me view data of past orders and customers quickly. I would rate the software features of the CRITI Retail POS System a 5 out of 5.
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Buyer, SME Company

5
May 08, 2023
CRITIs Retail POS System - Ease of Use Review 1: If I could give this system a zero star, I would. It was both confusing and very difficult to use, particularly for someone like me in my late sixties. Ive been in the retail industry for more than 30 years, and have been using POS systems for more than 20. But despite my experience, I found it to be incredibly complicated. In addition, I noticed the user interface was built for someone in their twenties or younger perhaps, which made it even more difficult for me to understand. Even after reading the instructions several times, I still couldnt figure out how to change my tax rate. To make matters worse, it took me several days to get set up with the system, despite downloading the software and following the instructions. I would never recommend this system to anyone. Rating: 1/5
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Buyer, North America Mid Market Company

5
May 07, 2023
Overall innovation I recently got the opportunity to experience the Critis Retail POS System offerings and overall, Im disappointed with the level of innovation in comparison to modern competitors. The system relies heavily on older technologies, some of which are clunky and outdated in comparison to what is now expected of a POS system. For example, the printing process was far too slow and difficult to setup. Furthermore, the cost of ownership of the system itself is prohibitively high, making it not a great option for those on a tighter budget. The user interface on the POS is also lacking. It takes too long to complete tasks, the screens are cluttered and not user friendly, and some of the features it provides seem dated in comparison to what is currently available. While CRITIs has touted their innovative features for the system, I feel that most of these features could be found on any other POS system. Overall, I would certainly not recommend the CRITI Retail POS System for those looking for any kind of innovation in their POS system. I would give it two stars out of five for its overall innovation.
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Buyer, SME Company

5
May 07, 2023
CRITIs Retail POS System - Ease of Use Review 5: After spending lots of time trying to set up the CRITIs Retail POS system, I ultimately decided to not use it because it was just too hard. There was a steep learning curve and the complexity of the system was just too much for me. The user interface seemed to be made for a much younger age group than myself, as I could never properly understand any of the instruction videos or even the written instructions. Without being able to understand the instructions clearly, I was not able to complete any of the steps needed to get the system up and running. Rating: 1/5
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Buyer, UK Company

5
May 04, 2023
CRITIs Retail POS System - Interoperability and Integration Review 2: I was most disappointed by the lack of integration with the other systems I use the most. I found that the only way I could integrate with other systems was to use third-party software, which was expensive and time consuming. The POS system works separately and on its own, so it was impossible to transfer data to my inventory system or even to get current pricing for my products. I wanted to have a unified system where I could transfer information and manage it all from a single platform. The system from CRITI lacked this important feature and made it incredibly difficult for me to get my business running efficiently. Rating: 2/5
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Buyer, UK Company

5
Apr 29, 2023
5) Ease of Use Rating: 2/5 The Critis Retail POS System is not particularly user-friendly. I found it quite difficult to use the system with its slow and sluggish interface. The menus are too cluttered and daunting and it took me a while to become familiar with the system. Even when I become comfortable with the features, I still struggle to navigate the system quickly. Navigating through the menus is also very tricky and given the number of features it is hard to keep track of them all. This can be very time-consuming. Additionally, the lack of an easy-to-understand user manual means it is difficult to figure out how to use the features. Overall, I am not satisfied with the ease of use of the product.
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Buyer, SME Company

5
Apr 17, 2023
Compatibility: I was slightly worried about how compatible the CRITI POS System would be with my existing hardware, but it was a worry that turned out to be unnecessary. The system is extremely compatible with my current hardware, as well as software that I have been using for years. This was really convenient and made the transition to the new system much smoother. I would give the compatibility of the CRITI POS System a 5 out of 5 stars.
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Buyer, North America Mid Market Company

5
Apr 17, 2023
Review 2: I recently purchased the CRITIs Retail POS system and to be honest, Im not overly impressed with it. I find the setup process was a bit complicated and I needed help from the support team to get everything up and running correctly. Additionally, Im not a fan of how the transactions are recorded. The records can be a bit jumbled at times and its hard to find what Im looking for unless I really take the time to sift through. The mobile integration is great but again, I have had some minor difficulties with it. I think the mobile app needed a bit more work as its been glitchy and slow for me in the past. Overall, Im not sold on the CRITIs Retail POS system. I think its a decent point-of-sale system but it could use some improvements. Rating: 6/10
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Buyer, North America SME Company

5
Apr 03, 2023
Cost of Ownership Rating: 3/10 I recently got a CRITI Retail POS System and was disappointed with the cost of ownership. It was higher than many similar systems, and the setup process was also more complicated. After a lot of trial and error, I finally got it set up and its working great, but I think the cost of ownership was a bit too high considering the features and quality of the system. Value for Money Rating: 6/10 Im happy to report that Im still fairly satisfied with the value of my purchase. The system itself is quite good and customizable, which makes it easier to tailor the system to my business needs. The customer service is also great and they help when I have any questions. In the end, I think the purchase was worth it, but I still think it was a bit overpriced.
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Buyer, SME Company

5
Mar 30, 2023
Supporting futuristic use cases: CRITIs Retail POS System has proven to be the ideal choice for supporting futuristic use cases. Ive recently implemented AI and facial recognition technologies to the system, which are the most advanced in the market. This has allowed me to provide customers with a rich and personalized experience, such as being able to complete transactions in seconds and order their favorite products via face recognition. Rating 5/5
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Buyer, North America Mid Market Company

5
Mar 24, 2023
Product Features: The CRITI POS System has some really great features that are easy to use. I love that I can easily process payments, track my inventory, monitor employees, and manage my entire business with the system. Additionally, the customer loyalty feature has been amazing for driving more business to my store. I would give the product features a 4.5 out of 5 stars.
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Buyer, North America Mid Market Company

5
Mar 23, 2023
Review 2 - Cost of ownership When I was shopping around for a POS system, price and cost of ownership were my main concerns. Although at first glance the price of CRITIs system seemed steep, I was astounded at the value and all the bells and whistles included with it. From the basic hardware, I was provided with all the equipment I needed, including a thermal printer, scanner, and swiping machine with contactless transaction support. On top of that, they threw in some complimentary extras such as additional set of labels and rolls of thermal paper. To top it all off, their high-end payment gateway feature transforms the POS system into a complete point-of-sale solution. Taking all these factors into account, Id give the cost of ownership for CRITIs Retail POS System 4 out of 5.
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Buyer, UK Company

5
Mar 20, 2023
Cost of Ownership Rating: 5/10 I recently got a CRITI Retail POS System, and while it works great, I was a bit dismayed at the cost of ownership. It was more expensive than other similar offerings. The setup process was also more difficult than expected, and customer service didnt really help in getting it all sorted out. Even though Im happy with the system now, I think the cost of ownership was a bit high compared to other products. Value for Money Rating: 7/10 Overall, Im fairly satisfied with the value of my purchase. The system works very well and is quite customizable, which makes it easy for me to tailor it to my business needs. The customer service is also great and I always get help when I need it. Although the initial cost was high, I think it was worth it for the features and customizations that I got.
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Buyer, North America SME Company

5
Mar 19, 2023
Review 5: I recently purchased CRITIs Retail POS system and I must say that I am very pleased with it. Installing and setting up the system was very easy and straightforward. Plus the transactions process is very fast and reliable - even when theres a long queue of customers, Im able to process their orders quickly and conveniently. The mobile integration is a great bonus too. Im able to keep track of my inventory and make sure that Im well-stocked no matter what. Im very glad that I made this purchase and it has truly made my life much easier. Overall, I highly recommend CRITIs Retail POS system to any store owner. Its super easy to use and the mobile integration is really great. I think this system is worth the investment. Rating: 8.5/10
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Buyer, SME Company

5
Mar 19, 2023
Review #4 - Cost of ownership: CRITIs Retail POS System is expensive compared to other solutions in the market. In addition to the upfront investment required for installation and operation, there are additional costs for maintenance, activation, and additional features. The cost of ownership can quickly add up to become a significant drain on resources. I had difficulty justifying the returns on the investment due to the high costs. I rate the cost of ownership of this product at 1 out of 5 stars.
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Buyer, SME Company

5
Mar 16, 2023
CRITI Retail POS System Review #2 As a small business owner, finding the right POS system solution can be overwhelming. Thankfully, I found CRITI Retail POS System, which simplifies business operations and removes the hassle associated with processing payments, tracking inventory, and managing customers. The system is equipped with multi-channel capabilities and advanced reporting, making it easy to manage sales across multiple channels. Plus, it offers a mobile app so customers can stay connected, view their account information and make payments. The customer service staff is also fantastic. Theyre helpful, knowledgeable and always willing to assist with any queries or issues I may have. In conclusion, the CRITI Retail POS System is an excellent choice and really lives up to its reputation as one of the next-generation POS systems. Im very happy with my investment and would highly recommend this product to anyone looking for an innovative, reliable POS system. I rate it 9/10.
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Buyer, Asia Pacific Mid Market Company

5
Mar 11, 2023
3) Supporting Futuristic Use Cases Rating: 1/5 When it comes to futuristic use cases, Critis Retail POS System had none. There were no features or solutions to address any potential future retail needs. I was very disappointed by the lack of forward-thinking solutions offered by this system. Most of the features and developments seemed to be stuck in the past and did not accommodate any cutting-edge technologies. The solutions didnt do much to meet the needs of an ever-changing retail market and failed to deliver the kind of features that customers have come to expect today. Overall, the systems lack of futuristic use cases was a huge letdown.
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Buyer, Asia Pacific Mid Market Company

5
Mar 09, 2023
Interoperability and integration: CRITIs Retail POS System is one of the best in the market when it comes to integrating with other systems. It integrates seamlessly with my existing CRM and payment gateways, which were a breeze to set up. The system also recognizes loyalty points from my existing programs quickly, which is great. I also appreciate that I can sync my data across multiple devices with one simple button. My team will definitely continue to use CRITI for our POS needs. Rating 5/5
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Buyer, North America Mid Market Company

5
Mar 08, 2023
Review 4 - Data security Data security is an essential factor when it comes to a POS system, so I was pleased to find out that CRITIs product offers a high level of protection for customer and store data. Their ‘Multi-level authentication feature allows me to limit staff access to certain parts of the system. With the added advantage of regular updates on their end, Im assured that my data is as secure as it can possibly be. The remote access feature also came in handy when I had to access the POS system off-site. In regard to data security, I give CRITIs Retail POS System 4.5 out of 5.
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Buyer, Asia Pacific Mid Market Company

5
Feb 21, 2023
CRITI Retail POS System Review #3 After spending months researching different POS systems, I decided to give CRITI a try and see if it would be a good fit for my retail store. I have to say that Im impressed with the innovative features and user-friendly interface of this POS system. One of the features that I love most about the CRITI Retail POS System is the loyalty rewards program. My customers are able to easily register, accrue points and redeem rewards without any hassle. Its great for boosting loyalty and encouraging repeat business. The customer service has also been great. The staff is always friendly, helpful, and willing to answer any questions I may have. In summary, the CRITI Retail POS System is an excellent choice for retail stores. Its well integrated, loaded with innovative features, and packed with robust tools that make managing my business easier. I rate it 8/10.
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Buyer, SME Company

5
Feb 18, 2023
Interoperability and integration: CRITIs Retail POS System has done an excellent job at making interoperability and integration a breeze. Ive easily set up my CRM and payment gateways to the POS system, and the data flows seamlessly. Plus, their loyalty programs integrate quickly with my existing programs, and Im able to sync data across multiple devices with one simple click. This is definitely something that sets them apart from other POS systems. Rating 5/5
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Buyer, North America SME Company

5
Feb 16, 2023
Product Vision: The product vision behind the CRITI POS System is one that I really appreciate. Its “One Hundred Year Planâ€ is extremely exciting as it ensures that I will be able to improve my business for years to come without being locked into a system that wont evolve with me. This is a big deal to me and it was a big part of why I chose the CRITI POS System. I would give the product vision a 5 out of 5 stars.
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Buyer, UK Company

5
Feb 11, 2023
CRITIs Retail POS System - Interoperability and Integration Review 4: I wanted the ability to have an integrated system, but the CRITIs Retail POS System is not designed like this at all. It was difficult to link the system with any other software, and even more difficult to share data with them. The only way to share data was to export it to a file and then manually upload it or email it not only was this time consuming, but it was also prone to error which just created huge amounts of additional work. Im still trying to figure out a way to make the POS system useful, but I havent succeeded yet. Rating: 2/5
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Buyer, North America SME Company

5
Feb 10, 2023
CRITI Retail POS System Review #4 I recently purchased the CRITI Retail POS System for my store, and so far Im very pleased with the result. Its one of the most innovative POS systems out there, featuring a multi-channel capability and several other features that make my life much easier. The system has an intuitive interface, making it easy to open and manage multiple sales points at the same time. It also supports the latest payment solutions, so customers can transition between both online and offline sales with ease. The customer service staff is also very helpful and responsive. Every question Ive had has been answered quickly and accurately, alleviating any worries I may have. All in all, the CRITI Retail POS System is highly innovative and does a great job of streamlining business operations. I havent encountered any major issues and highly recommend it to other small business owners. I would rate it 9/10.
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Buyer, North America Mid Market Company

5
Jan 31, 2023
Review #5 - Interoperability and integration: I recently reviewed CRITIs Retail POS System and was extremely disappointed by its poor interoperability and integration. The linking and communications between the system and other software solutions were slow and unreliable. Additionally, the process of integrating with existing infrastructure and systems from different vendors was overly complicated and time consuming. As a result, collaboration and seamless integration could not be achieved. I rate the interoperability and integration of this product at 2 out of 5 stars.
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Buyer, UK Mid Market Company

5
Jan 30, 2023
Review #1 - Interoperability and integration: I recently evaluated CRITIs Retail POS System offerings. As a consultant and subject matter expert, I can confidently say that the interoperability and integration of their system is subpar. Despite their claims of providing a unified platform, I found it extremely difficult to integrate with existing internal infrastructure and existing systems from different vendors. During my testing, I encountered many problems with compatibility, lack of collaboration, and slow communication between the POS system and other software solutions. All of these issues made it difficult to provide a seamless integration. I rate the interoperability and integration of this product at 2 out of 5 stars.
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Buyer, Asia Pacific Mid Market Company

5
Jan 30, 2023
CRITI Retail POS System Review #5 I recently used the CRITI Retail POS System and am very pleased my experience. The system is modern, innovative, and loaded with features to make inventory and payment processing much easier. The user-friendly interface and multi-channel capabilities make it simple to open and manage multiple sales points at once. This is particularly useful for online businesses, allowing them to quickly transition between online and offline sales. Another noteworthy benefit of using CRITI POS System is the customer service team. The staff is knowledgeable and very helpful, making it easy to get quick answers to any questions I may have. In conclusion, the CRITI Retail POS System is an excellent choice for any business looking to streamline operations and make customers shopping experience better. Im highly satisfied with my purchase and would rate CRITI POS System 8/10.
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Buyer, North America SME Company

5
Jan 29, 2023
Interoperability and integration: Ive been a customer of CRITIs retail POS System for a while now, and one of the things I love the most about their offerings is that they are so highly interoperable and well integrated. Ive had other POS solutions in the past but nothing comes close to CRITI in terms of how easy it is to link and integrate with my existing systems. For example, I recently set up a loyalty program that was fully integrated with my CRITI system. It was a piece of cake to do and I was able to monitor customer loyalty in one easy step. It even synchronizes across multiple devices. Rating 5/5
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Buyer, Asia Pacific Company

5
Jan 23, 2023
Cost of Ownership Rating: 4/10 I recently got myself a CRITI Retail POS System, but it wasnt cheap. It cost more than a few similar systems Ive considered buying. But the added features do make it a good value. The cost was worth it in the end because of the customization options. Its nice being able to tailor the system to my own business needs. The setup process was a bit complicated, and I wish the customer service had better instructions for getting it all set up. Overall, the cost of ownership wasnt too bad, though I still think it was a bit overpriced. Value for Money Rating: 7/10 Im happy to report that CRITIs Retail POS System is providing great value for money. It has a lot of options and features that are hard to find in similar products. The software has a ton of customizations that make it much easier to tailor the system to my business needs. The customer service is also very helpful if I ever need help with my system. All in all, the system is well worth the cost in terms of value for money.
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Buyer, UK Company

5
Jan 22, 2023
Review 3: I recently purchased CRITIs Retail POS system and Im really happy with it so far! Before using this, I was using a desktop based POS system which was really outdated, slow and clunky to use. But with CRITI, everything has gotten much more convenient for me. Not only is the setup process very simple, the use of the system is incredibly speedy and accurate. Even when multiple customers are lining up, I can still easily process their orders quickly and accurately. The mobile integration is really great too. I really like how I can quickly and easily integrate my online store with my physical store when using this system. This way, I can always be sure that I have the right amount of inventory in stock. Overall, Im very pleased with my purchase. The CRITI POS system has truly made my life much easier. I highly recommend this system to any store owners that want an efficient and easy way of processing and managing their transactions. Rating: 9/10
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Buyer, SME Company

5
Jan 21, 2023
Review #3 - Interoperability and integration: I recently evaluated CRITIs Retail POS System offerings and had a negative experience with the systems interoperability and integration. Despite the platform being advertised as a unified interface, the linking between existing systems from different vendors was slow and unreliable. This led to interoperability issues and lack of collaboration. Additionally, the integration process was arduous, complicated and time consuming. It was not a user friendly experience. I rate the interoperability and integration of this product at 2 out of 5 stars.
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Buyer, North America SME Company

5
Jan 20, 2023
Cost of Ownership: I have been using the CRITI Retail POS System for a few months now, and so far I have been really impressed with its cost of ownership. I have seen a decrease in both my cost of inventory and labor costs, which is really great. The system also has extremely low set up fees, and no additional fees for maintenance or software updates. I definitely feel like I am getting my moneys worth out of this system. I would give the cost of ownership of the CRITI Retail POS System 5 out of 5 stars.
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Buyer, North America Mid Market Company

5
Jan 10, 2023
Supporting futuristic use cases: What really sets CRITI apart from other brands is how well they support futuristic use cases. Ive been able to apply AI and facial recognition technologies to my POS system that go far beyond what any other POS solution in the market right now can do. It has enabled me to provide customers with a much more personalized and efficient experience. For example, Im now able to conduct transactions in seconds, and customers can use face recognition to order their favorite products. Rating 5/5
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Buyer, UK Company

5
Jan 08, 2023
Review #2 - Cost of ownership: After evaluating the total cost of ownership of CRITIs Retail POS System, I can say that it is an expensive investment. It requires an upfront investment in hardware and software, as well as additional costs for activation, maintenance, and additional features. The overall cost of operating the system is also extremely high. I found that the cost of ownership is significantly higher than comparable products available in the market. The costs add up quickly and can be a drain on resources. I rate the cost of ownership of this product at 1 out of 5 stars.
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Buyer, North America Mid Market Company

5
Jan 04, 2023
Customer Support: The customer support for the CRITI POS System has been great. Whenever I have run into any issues, the customer service team has been very responsive and helpful. I have been able to quickly resolve any issues that I encountered with no problem. I would give the customer support for the system a 5 out of 5 stars.
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Buyer, Asia Pacific Mid Market Company

5
Jan 03, 2023
CRITIs Retail POS System - Ease of Use Review 3: I recently purchased the CRITIs Retail POS System and attempting to use it was a mistake. It was tedious and complicated to set up, and afterwards using it daily was a complete nightmare. Reports were hard to generate, the customer display was hard to navigate, and the item entry was not intuitive. There were also certain features that I found I had to pay extra for like importing data from QuickBooks which I found incredibly frustrating. Im not sure what happened, but I feel like I was fed a lie from their sales team when they told me how great their system was. Rating: 1/5
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Buyer, UK Company

5
Jan 02, 2023
Interoperability and integration I was also not impressed by the overall interoperability and integration of the CRITIs Retail POS System. While the system is able to work with other POS systems, in reality it is far too limited in functionality to properly integrate and truly take advantage of the power of said other systems. For instance, there is no way to sync information between multiple devices and systems - including CRITIs own directly related systems - and any attempts to do so can quickly be rendered unusable due to unforeseen incompatibilities. Additionally, the system is lacking in integration tools, so any third party system integrations require custom back-end coding and expensive fees for services and ongoing support. I would give the CRITIs Retail POS System one star out of five for its interoperability and integration.
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Buyer, North America Mid Market Company

5
Jan 01, 2023
Review 5 - Technical Support The CRITI Retail POS System also provides outstanding technical support. Ive stumbled upon a couple of issues and had to reach out for their help. Thankfully, the responsiveness and competency of their tech support is top-notch. Within minutes, I was able to connect with an experienced technician who provided me with comprehensive instructions and support to resolve my issue. I was also guided through the process until the problem was entirely fixed. Im truly grateful for the support provided by their team and give the technical support an impressive 5 out of 5.
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Buyer, Europe Company

5
Dec 24, 2022
1) Product Vision Rating: 2/5 My experience with Critis Retail POS System was not great and I didnt find the product vision very appealing. It promised to streamline retail operations with an easy-to-use platform, but the reality was very different. The system wasnt that user-friendly and it was difficult to utilize the various features. I found it quite difficult to keep up with all the menus and didnt feel that the system was organized efficiently. It was also difficult to keep all of my store info organized and up-to-date. Furthermore, the product didnt have many features that would help me to get an overview of my store and the data. I was disappointed that the product couldnt provide a better insight into my retail operations. Overall, I am not satisfied with the product vision.
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Buyer, UK Company

5
Dec 17, 2022
CRITI Retail POS System Review #1 I recently used the CRITI Retail POS System for my small retail store and am highly impressed. The software is well integrated and an absolute pleasure to use. The interface is intuitive and user-friendly, allowing me to quickly and effortlessly open and manage multiple sales points at the same time. The system includes several innovative features that make my job easier, such as the loyalty rewards program that encourages repeat customers, the discounts area that allows customers to redeem coupons, and the product database that makes inventory management a breeze. I also found the customer service to be excellent. All my questions were answered quickly, accurately, and with a high level of professionalism. I was surprised by how helpful and friendly the staff was, making me feel valued and appreciated as a customer. Overall, the CRITI Retail POS System is highly innovative and provides customers with the convenience and security they need. The customer service is outstanding, and the features and integrations make it a top-notch POS system. Im extremely satisfied with my purchase and would rate CRITI POS System 9/10.
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Buyer, North America Mid Market Company

5
Dec 12, 2022
Review 4: I recently purchased the CRITIs Retail POS system and to be honest, Im not overly impressed. I found that the setup process was a bit complicated and I needed a lot of help from their support team in order to get everything up and running. This might not be an issue for some people but I found that it took a lot more time than I expected. The mobile integration is nice but I have encountered some issues with it. A few times, the app has been slow and glitchy for me so that was a bit of a disappointment. In the end, Im not sure if I would recommend CRITIs Retail POS system. Its an okay system but it could definitely use some improvements. Rating: 6/10
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Buyer, North America Mid Market Company

5
Dec 09, 2022
like mobile integration Review 1: I recently purchased CRITIs Retail POS system and I must say that Im very pleased with it so far. Ive been running my business with their point-of-sale system for a few weeks now and it has truly made my life much easier. The system is very easy to use right out of the box - it was surprisingly simple to install and set up. I had no problems at all. I especially love how fast the transactions process. Even when I have multiple customers in line, I can easily and quickly process their order and provide them with their total. The mobile integration is an added bonus that I was very happy to see. I have an online store as well and I am now able to integrate it with my physical store seamlessly with CRITIs POS system. This is incredibly helpful for tracking inventory and making sure I always have the right amount of products in stock. Overall, Im very pleased with this purchase. I would definitely recommend CRITIs POS system to any store owner looking for an efficient and easy way to process transactions and manage inventory. Rating: 8/10
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Buyer, SME Company

5
Dec 01, 2022
2) Product Features Rating: 1/5 When it comes to the product features, I was not very pleased with Critis Retail POS System. It was full of features that I didnt actually need and the ones I did need werent accessible. There was an extensive dashboard which I found too complicated to use. I found the navigation quite confusing and it was very tricky to find the features I wanted to use. Despite the options being fairly simple to use, I had a hard time getting to the point that I wanted to get to. Furthermore, the integrated solutions werent very useful and the customer support wasnt very helpful either. Overall, I am not satisfied with the product features.
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Buyer, North America Mid Market Company

5
Nov 29, 2022
Cost of Ownership Rating: 6/10 I recently invested in a CRITI Retail POS System, but it cost a bit more than I had expected. The price was definitely high, but I trusted the quality since many businesses had already used it and provided good reviews. The setup process was a bit complicated, but thanks to customer service, I got it up and running in no time. Although it did cost me a bit more than other offerings, I feel like the cost justified the features and quality. Value for Money Rating: 8/10 Im quite happy with CRITIs Retail POS System in terms of value for money. The features and customization options are better than a lot of other systems out there and make it easy for me to tailor the system to my business needs. The customer service is also great. I had some questions during the setup process and they always answered my questions quickly and gave me thorough help. All in all, I think my investment in this POS system was worth it.
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Buyer, Finance, SME

5
Apr 30, 2020

“Effective for Indian businesses”

This tool has been a useful one for managing stores across the country and works very well with integrated GST compliance and calculation of final prices.
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Buyer, Healthcare, SME

4
Apr 30, 2020

“Convenient billing software”

Spectrum helps make billing easy, whether it is automated checkout at the online store or barcode scanning at a store.
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