I purchased the SAP SE Retail Analytics offering recently, and overall Ive been quite impressed with it. The product vision and overall innovation have been top-notch, ensuring top-notch intelligence to manage my retail business and keep up with the changing trends of the industry. The product is tailored to enable user personas like analytics professionals, IT managers, and data scientists to help me make smarter decisions than ever before. Their features have made it easy to ingest and process data regardless of the source, and generate high-impact insights and resulting recommendations. The cloud-based offering ensures interoperability and integration with other existing products, and Im impressed with their cost structure and use of next-generation technology - its great value for the money.
As far as ease-of-use, the intuitive UI and drag-and-drop features mean I can get the insights I need quickly. However, there were times I had to refer to the manual or training materials that were confusing for a beginner. As for customer service, I found the team to be responsive to any issues I had - though I would have preferred higher priority given to urgent issues. But overall, Im extremely impressed with the offering, and would rate it 8/10.
SAP SE Retail Analytics - Review
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