I recently had the opportunity to use RetailNexts retail analytics offerings in my business. As a retailer, I found the products to be extremely intuitive and user-friendly. The product vision was great as it allowed me to gain immediately insights into my customers shopping habits. The product features offered a wide range of capabilities that I had never seen before in any other analytics software. As far as ease-of-use, I found the product extremely intuitive, even for someone with limited technical background. The cost of ownership seemed reasonable, especially given the number of features and capabilities I was able to access. Interoperability and integration with other systems was also impressive, as I was able to quickly sync the application with my existing system, eliminating the need to redo existing data.
As far as the companys stability and maturity, I felt incredibly secure and confident that RetailNext had invested time, effort and resources into creating robust, secure systems and processes. Overall, I felt the innovation offered was unparalleled by any other retailer analytics offering out there. I was also greatly impressed by the level of customer service I received from RetailNext. From the moment I reached out to them to speak with a product expert to implementation, their customer service was top notch.
Supporting futuristic use cases was something I hadnt seen much of prior to and felt the product had nailed it. AI and ML-based features have become the norm in technologies and RetailNext delivered exactly that. All of the features were extremely comprehensive and fully automated which really simplified the process for me. What I really loved was the value for money. Not only did I get robust product features, but also a high-level of customer service. These offerings combine together to create an incredible value.
All-in-all, I was completely satisfied with the retail analytics offerings provided by RetailNext and would happily rate my overall experience a 9 out of 10.
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