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Thales
La Defense, France
1983
$10BN to $50BN
Enterprise
86 Likes
79 Buyers Negotiating
Strengths
  • +11
    Backup and Recovery System
  • +5
    Biometric Security and Authentication System 
  • +14
    C2/C4isr System 
  • +9
    Cyber Security 
  • +8
    Emergency and Disaster Management 
  • +12
    Other Solutions
  • +6
    Surveillance System 
  • +14
    Breadth and Depth of Product Offerings
  • +7
    Product Differentiation and Impact on Customer Value
  • +11
    Frequency of Support Services- Others
  • +9
    Pre-sales Support Activities - Product Demos
  • +10
    Pre-sales Support Activities - Proof of Concept
  • +8
    Pre-sales Support Activities - Software/Hardware Requirement Specification
  • +13
    Services Offered - Design and Consulting
  • +14
    Services Offered - Installation and Integration
  • +5
    Services Offered - Support and Maintenance
  • +6
    Services Offered - Training and Education
  • +13
    Support Services Offered - Customer Support
  • +14
    Support Services Offered - Sales Support
  • +12
    Support Services Offered - Technical Support
Cautions
  • -5
    Features Offered
  • -6
    Value add Features and Functionality
  • -12
    Company Portfolio
  • -6
    Focus on Product Innovation
  • -12
    Customer Redressal Mechanism/Program
  • -8
    Manufacturing Excellence Practices
  • -10
    R&D Spend
  • -11
    New products/extensions
  • -12
    Technology Patents
  • -8
    Frequency of support service - Quarterly
  • -13
    Critical Communication Network 
  • -10
    Public Address and General Alarm 
  • -7
    Scanning and Screening System 
  • -10
    Frequency of support service - Annually
  • -7
    Frequency of support service - Monthly
  • -9
    Frequency of Support Services- Bi-Annually
  • -11
    Pre-sales Support Activities - Others
  • -7
    Services Offered - Other Services
  • -6
    Support Services Offered - Other Support Services
  • -5
    Support Services Offered - Security Support

Thales Reviews

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Buyer, North America Mid Market Company

5
May 06, 2023
Use of Next Generation TechnologyTo secure the data that is handled by their solutions, Thales Group uses next generation technology. This ensures that data can be protected even in the future, and its reassuring to know that our confidential data is protected on Thaless products. Rating: 5/5 (1
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Buyer, Asia Pacific Company

5
Apr 26, 2023
Product Features: I had the opportunity to use Thales Groups Public Safety and Security offerings and I must say that I am very impressed. The product features are comprehensive and on par with other market leaders. It provides a range of solutions which can be tailored to fit customer requirements depending on their function and size of their organization. From a solution that can manage large events with high security requirements to a simple monitoring solution, the range of functionality provided by Thales is truly remarkable. Every feature provided is designed to deliver a seamless and intuitive experience for the user personas. Rating: 5/5 (
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Buyer, North America Company

5
Apr 10, 2023
Supporting Futuristic Use CasesThales Group also offers solutions that support futuristic use cases. This means that their solutions can now be used in more areas than just traditional public safety applications, making them a more attractive choice for large organizations that require more than just one solution for their needs. Rating: 5/5 (
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Buyer, Mid Market Company

5
Mar 31, 2023
Customer ServiceThe customer service provided by Thales Group is also impressive. They are always on top of their game and ready to assist with queries or technical problems. As a customer, I feel like I am getting the best value out of their solutions and can rest assure that they are always there to help with any issues that might arise. Rating: 5/5 (
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Buyer, Enterprise Company

5
Mar 12, 2023
Overall InnovationThe continuous innovation of Thales Groups Public Safety and Security solutions is another impressive factor. They are always looking to stay ahead of the curve and provide solutions that meet the latest industry trends. Apart from the huge list of features at hand, I was also impressed to discover that their solutions are also designed with future-proofing in mind. Rating: 5/5 (
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Buyer, Europe SME Company

5
Feb 28, 2023
Interoperability and IntegrationThales Groups solutions can easily integrate with existing systems, meaning that organizations need not have to start from scratch or undergo drastic changes when switching to their solutions. They provide a range of options which are well thought out and considered to ensure that their customers have an overall smooth experience with their solutions. Rating: 5/5 (
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Buyer, SME Company

5
Feb 23, 2023
Companys Stability and MaturityThales Groups solutions are reliable and mature. Having been in the market for a number of years, their solutions are regularly updated and tested to ensure that they remain reliable and provide the best value to their customers. Having been working with their solutions for some time now, I can confirm their reliability and stability. Rating: 5/5 (
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Buyer, Europe Company

5
Feb 07, 2023
Ease of Use: Another thing that stood out to me was the ease of use provided by Thales Group. Setting up and using the system is not only simple but also highly intuitive. I am by no means an expert in Public Safety and Security and found that I could follow the instructions provided to implement the system and make use of all its features. Agencies or organizations of all sizes can easily understand and make use of its features to suit their needs. Rating: 5/5 (
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Buyer, North America SME Company

5
Dec 17, 2022
Value for MoneyFinally, the value for money of Thales Groups Public Safety and Security offerings is something to be commended. They provide a comprehensive range of features that are well designed, yet you only pay for the ones that you need and value. With regular updates to ensure that their products remain competitive, customers can rest assure that they are getting the best value for their money. Rating: 5/5
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Buyer, Europe Mid Market Company

5
Nov 27, 2022
Cost of OwnershipThe cost of ownership for Thaless Public Safety and Security offerings is also quite affordable for even smaller organizations. Its modular design allows customers to purchase the features they need and can scale up or down depending on the job at hand. As such, organizations can get the maximum bang for their buck while maintaining a low cost of ownership. Rating: 5/5 (
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