CISCO Policy Management in Telecom

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CISCO SYSTEMS INC
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California, USA
1984
$10BN to $50BN
Enterprise
91 Likes
86 Buyers Negotiating

Summary

The policy and charging control solution includes resource management, personalization services, and new services creation. This solution is based on the Third Generation Partnership Project (3GPP) standards. The company also offers various products and services such as Intelligent Policy Control Function (IPCF), Cisco Subscriber Service Controller (SSC), Cisco Policy Provisioning Tool (PPT), and Cisco In-Line Services. It is mainly focused on launching new products in the policy management in telecom market by increasingly investing in R&D activities. The company functions in a highly dynamic business environment, thereby intending to diversify its product offerings with the help of innovative technologies. For instance, in January 2015, Cisco Systems, Inc. launched Unified CRM Connector that provides contact centers with unified call flows, helps facilitate business processes, and ensures transaction navigation. This new product launch strategy helped the company improve its customer service and enhance its market share.

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Discussions

Strengths
  • +8
    Wireless Network
  • +13
    Professional Services
  • +10
    Cloud
  • +8
    Product Differentiation and Impact on Customer Value
  • +8
    0 to 2: 2
  • +14
    Standalone
  • +5
    Breadth and Depth of Product Offerings
  • +6
    Product Features and Functionality
  • +5
    1- too much gap, 10- no gap
  • +6
    R&D Spend
  • +5
    Training & Education
  • +7
    Focus on Product Innovation
  • +14
    Managed Services
  • +7
    Fixed Network
  • +11
    On-Premises
  • +6
    System design & consulting
  • +7
    System Integration & deployment
  • +14
    Centralized business rules engine
  • +9
    Control access based on accumulated usage
  • +12
    Differentiating service offerings
Cautions
  • -11
    Dynamic mid-session modifications
  • -6
    Extensive use case support
  • -8
    Maintaining fair-usage policies
  • -11
    Optimize utilization of network resources
  • -7
    Personalizing services
  • -10
    quality of service control to ensure an enhanced user experience
  • -5
    Real-time metering
  • -6
    Set policies on a per-user or per-user-group basis
  • -10
    Broad multi-vendor interoperability and standards support
  • -13
    Control access to premium content
  • -13
    Extensive VoLTE feature set
  • -9
    Pre-integrated solutions
  • -12
    policy-based, real-time billing analytics
  • -8
    Subscriber context awareness & transparency
  • -7
    Web services with CRM, order management and other business processes
CISCO SYSTEMS INC Presence in Policy Management in Telecom Solutions
Cisco has a robust distribution network that delivers its products and solutions, globally. In 2016, Cisco invested USD 6.21 billion in R&D activities. The company is focused on launching new products in the policy management in telecom market, and thus, it has consistently increased its R&D investments over the past few years. The company strategically focuses on specific needs of medium and large enterprises and designs solutions catering to their needs. It develops applications designed to target the specific needs of customers in the telecommunications industry, by offering products and services at a microvertical level. Moreover, the company focuses on the acquisition of leading enterprises to develop innovative products and solutions in the field of policy management. For instance, in November 2007, Cisco acquired Securent (US), for USD 100 million, to enhance its presence in the policy management in telecom market.
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