WebEngage Pricing & Demo
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Summary
WebEngage Marketing Automation Software assists all B2B and B2C businesses who are interested in transforming customer engagements, empowering businesses' process automation through lead generation, and engaging and managing customers at every stage of complex buying journeys. It is the platform that aims to bring the marketing ideas of businesses to life.
WebEngage Pricing
The WebEngage pricing ranges from Solo pricing to Orchestra pricing. Exact pricing details are not mentioned openly in the website. Various WebEngage pricing standards are offered:
- Solo pricing
- Band pricing
- Choir pricing
- Orchestra pricing
For more details about their WebEngage pricing plans, please contact the company.
WebEngage Demo
WebEngage Marketing Automation Software offers a free demo for all its versions on the website via videos and illustrations to acquaint the users with all its capabilities and solutions. The demo is very interactive and understandable.
Features
Personalization
- Integrate and automate customer operational functions of businesses, enhancing the overall customer engagement
- Improve the revenues by focusing right leads and prospects for building long term relationships
Journey designer
- Build Artificial intelligence powered customer journey and selection, which builds a powerful network of prospects with long-term relations
- Predict ideal futuristic customer profile models that are interactive and have custom tuning
Engagement
- Personalize Ads for the most promising customers segmented based on the past interactions
- Improve return on investment by spending judiciously, knowing the online pulse of customers
Analytics
- Focus on investments that have the highest return with advanced machine learning algorithms
- Unify the marketing data with a brilliant customer map journey and flexible reporting
Segmentation
- WebEngage Marketing Automation Software helps users to engage the right prospects, target with clever Ads, and acquire long-term customers
- Retain customers with frequent but decent online communication and convert the loyal customers into advocates based on powerful segmentation
Discussions
Strengths
Cautions
WebEngage Reviews
Buyer, North America Mid Market Company
Jun 12, 2023
'2. WebEngage’s Marketing Automation Software has definitely been a boon to our marketing team here at our organization. It helps us set up the right workflows for our marketing processes and automate the process. The customer service is top notch, always making sure our queries are resolved quickly. I was also highly impressed with the innovative use of next generation technology and the intricate details with which marketing campaigns can be configured. However, the only concern I had, which I have mentioned to the customer service team, is that some of the features may be a bit too complex for non-technical users and I wish the UI was a bit simpler. All in all, I rate the product 8/10.'
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Buyer, UK Company
Jun 12, 2023
'As a Senior Manager at ABC Corporation, I have had the pleasure of using WebEngage's marketing automation offerings. I was immediately impressed with the level of integration WebEngage enabled to connect our enterprise systems into one seamless platform. Both the out-of-the-box setup and the ease of implementation have been incredible.
WebEngage has also supported futuristic use cases. By leveraging their analytics engine, we have been able to unearth new customer segments and create marketing campaigns specific to each of these groups. With WebEngage's intuitive user interface, I was able to manage and set up advanced marketing activities without a lot of effort. The solution also supports Artificial Intelligence capabilities, which have allowed us to optimize our campaign performance across all measure.
I am extremely pleased with our decision to go with WebEngage. The interoperability and integration capabilities have been incredibly beneficial for our organization, and we can count on WebEngage to support our marketing activities both now and in the future. I give their services 5 out of 5 stars.'
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Buyer, Europe Company
Jun 09, 2023
'Review 3
My experience with WebEngage’s Marketing Automation Software has been eye-opening. As an industry veteran, I have used quite a few marketing automation tools, and I have to say that WebEngage has some great features. However, what left me stunned was the cost of ownership for the platform.
The features are tailored for medium sized to large businesses and they offer an impressive intuitive interface, but as far as the pricing goes, they are simply out of reach for most small businesses. This is a particular frustration for me as I believe WebEngage should offer a more cost-effective solution that small business owners can also use.
What’s more, while customization is a breeze, the analytics feature also happens to be quite expensive and the pricing does not offer much flexibility or options. All in all, the features are great but the hefty price tag makes it hard to fully justify this platform.
I would recommend WebEngage’s Marketing Automation Software, but only large businesses that can afford the hefty cost. I would rate this product as 2.5 out of 5 due to the unacceptably high cost.'
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Buyer, North America Mid Market Company
Jun 09, 2023
'2 (Interoperability and integration):
After using WebEngage's Marketing Automation Software for a while now, I can say with confidence that the platform offers strong integration capabilities. The integration features make it easy to connect with third-party platforms like social media channels, CRM tools, and email list management systems. This makes it very easy to run campaigns across multiple channels in an automated and efficient way. The interoperability capabilities of the platform are also impressive, allowing me to easily build bridges between different data sources and gain deeper insights into how customers respond to campaigns. I'd give WebEngage's Marketing Automation Software a 9/10 when it comes to interoperability and integration.'
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Buyer, Europe Company
Jun 08, 2023
'Review 2:
I recently had the privilege of using WebEngage’s marketing automation software and had an excellent experience. It was extremely user friendly and intuitive, so it only took a few minutes to get up and running. The cost of ownership was also surprisingly reasonable given the amount of features it offers.
The platform was incredibly helpful in streamlining our customer success operations. It provided a simple, yet powerful dashboard to monitor customer engagement, allowing us to draw insights into what our customers liked and what needed further optimization. We also found the ability to integrate web notifications, browser push notifications and social media campaigns through the platform to be really handy. Having such streamlined workflow and automation tools has truly helped us keep our customers engaged.
Overall, I'm going to give WebEngage’s marketing automation software a high rating of 8/10. It's definitely a great and cost-effective solution for anyone looking to optimize their customer engagement operations.'
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Buyer, Asia Pacific Company
Jun 07, 2023
'My company was looking for a new marketing automation solution, so I decided to look into WebEngage's offerings. Overall, I cannot recommend this product to anyone. It's clear there is no real vision or plan for the future, the features feel dated and bare-bones compared to other software in the market and interoperability and integration was virtually impossible. All in all, a rating of 1 out of 5 stars is the most generous I can be.'
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Buyer, Asia Pacific Company
Jun 06, 2023
'## 4. Rating - 3/5
Having used WebEngage’s marketing automation software for some month now, I can provide an honest review of its pros and cons. On the plus side, the software is comprehensive and offers up the ability to integrate with third-party services and customize campaigns. I’ve also found the futuristic use cases to be a great bonus, with features like personalised interactions, automated emails and dashboards.
But there are some downsides. The software can take quite a while to learn, with a steep learning curve. Furthermore, it has no scalability options, and the associated cost is likely to be too high for some businesses.
Overall, I believe that WebEngage’s marketing automation software is a useful tool for those businesses looking to automate customer onboarding, sales pipelines and campaigns. It has some flaws, of course, and could be improved in certain areas. However, its benefits should not be overlooked.'
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Buyer, North America Mid Market Company
Jun 01, 2023
'Review – 1
WebEngage’s marketing automation software offerings definitely stand out in the crowded digital ecosystem due to its industry-leading features that are powered by next-generation technology and its user-friendly design. The software incorporates modern features (e.g. AI-driven automation, real-time analytics, customer data synchronization, etc.) that have significantly streamlined my team’s workflows and enabled us to get the most out of our customer data. I am personally impressed at the number of features and use-cases that WebEngage offers – such as easy segmentation of customers and creating automated campaigns that are tailored to audience preferences and behaviours. It also offers predictive analysis and recommendations that help us optimise our campaigns and maximize customer engagement. With its intuitive user-friendly interface, AI-driven capabilities, real-time analytics and personalization tools, I am able to take full advantage of the powerful features in order to design optimized customer journeys. My experience has been very positive and I definitely recommend the WebEngage marketing automation software. Rating: 9/10.'
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Buyer, SME Company
May 31, 2023
'When my team were searching for a new marketing automation solution, we checked out WebEngage's offerings. It didn't take more than a few minutes to realize this wasn't quite right for us. The product vision is muddled at best, with no indication of any future plans. Furthermore, the feature set is quite basic and doesn't stand up to the competition. On top of that, getting the software to integrate with our other systems was a total dud. Rating this a 0 out of 5 stars as I just cannot recommend it.'
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Buyer, SME Company
May 29, 2023
'WebEngage's Automation Suite
One of the most important features of WebEngage's automation suite is the ability to precisely target specific customer audiences. We could configure the platform to automatically segment our population based on any of the available criteria such as user demographics, geographically, purchase history, etc. This allowed us to send the most relevant messaging to the intended customers without us having to manually define each segment. As far as I'm concerned, this feature alone makes WebEngage's offering worth the money. I am giving WebEngage an 8/10 rating on this matter.'
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Buyer, North America Mid Market Company
May 28, 2023
'WebEngage Marketing Automation Software Review #3
I recently tried WebEngage's marketing automation tool and I can see why it's so popular. The products vision is there and I'm a fan of the features they offer. Not only are they easy to use, but you get some great insights on how your campaigns are performing.
When it comes to customer service, I'm afraid they could do a lot better. Whenever I've ran into issues they've seemed unresponsive or have been too slow to address the issues. Recently I had a problem with a new feature they rolled out and it wasn't fixed for more than a week. So I'd give them 2/5 when it comes to customer service.'
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Buyer, UK Company
May 26, 2023
'5 (Ease of use):
WebEngage's Marketing Automation Software is an impressive platform that is easy to use and navigate. The dashboard is intuitive and the help center provides detailed instructions for setting up automated campaigns. In addition, the customer support team is always available to answer any questions and offer guidance. I particularly appreciate that the platform also provides detailed reporting of how campaigns are performing. All in all, I'd highly recommend WebEngage's Marketing Automation Software and give it an 8.5 out of 10 for its ease of use.'
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Buyer, Asia Pacific Mid Market Company
May 26, 2023
'Review – 5
WebEngage’s marketing automation software offers an impressive set of features and capabilities that have enabled us to get the most out of our customer data. This efficient software solution allows us to quickly identify customer behaviour patterns, segment users according to the appropriate criteria and create automated campaigns tailored to each user. The real-time analytics and AI-driven capabilities have also been invaluable, as they provide intuitive insights and recommendations to help us optimise our campaigns. All in all, I find WebEngage’s offering to be revolutionary and invaluable to our team’s capabilities. The ease of use and powerful features make this software stand apart from the competition. Rating: 8.5/10.'
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Buyer, North America Mid Market Company
May 25, 2023
'4. WebEngage has not only provided us with a great marketing automation software, but has also given us access to fantastic analytics tools. With these analytics, we can measure our ongoing marketing efforts and gain insights into the customer behaviour. This helps us refine our strategy and makes our campaigns more focused and effective. Furthermore, we can measure factors such as website engagement, personalised communication impact and overall customer satisfaction. This is invaluable to help us plan for our upcoming campaigns in the future. Rating: 5/5 stars'
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Buyer, North America Mid Market Company
May 24, 2023
'Review 3:
WebEngage’s marketing automation software has been a great asset to our customer success team. It was incredibly easy to setup and didn't require any technical expertise whatsoever. Plus, the cost of ownership was very reasonable, especially for the level of features it provides.
The platform has been really helpful in managing customer engagement. It provides an effective dashboard to monitor customer feedback and activities, giving us actionable insights into what works and what needs to be improved. We also found that integrating web notifications and browser push notifications via the platform to be really useful in driving further engagement from our customers. It was also great having access to such efficient workflow automation tools, as this has really helped us to reduce a lot of manual labour.
I’m giving WebEngage’s marketing automation software a solid score of 7/10. It's got a great combination of features, usability and cost-effectiveness. Highly recommend it!'
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Buyer, UK Company
May 23, 2023
'5. Like I mentioned earlier, I have been using WebEngage’s Marketing Automation Software for some time now and overall, I am quite satisfied with the features that it has to offer.The customer service team is prompt in response and provides step-by-step guidance to help us get the most out of this product.The use of next generation technology allows us to stay ahead of the game.I have also been impressed with some of the intricate details by which a marketing campaign can be configured.However, I feel that the interface is a bit clunky and could be improved to make it easier to use.All in all, I would rate my experience with this software 7/10.'
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Buyer, North America Mid Market Company
May 21, 2023
'WebEngage's user engagement product is a powerful marketing automation software. I've used this software for several years and can report that it is an efficient and effective tool.'
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Buyer, UK Mid Market Company
May 18, 2023
'Review 1:
I recently got an opportunity to try out WebEngage’s Marketing Automation Software offerings. It is an ideal platform for businesses of all sizes. Its simple and easy-to-use automation solution helps marketers and business owners run powerful campaigns while being able to have a holistic view on customer engagement data.
I was surprised by its intuitive, yet comprehensive features. From collecting basic customer information to creating and personalizing campaigns in no time, these tools are a boon to any business. WebEngage also offers the ability to track customer activities in realtime by providing detailed insights. This helps marketers stay on top of customer engagement data and helps them design better, smarter campaigns.
The customer service was also top notch. I was provided timely guidance and support, and they even went the extra mile to provide me with the best experience. They ensured I received regular follow-up emails and checking if there were any further queries related to their products.
Overall, I believe WebEngage’s Marketing Automation Software offerings is the best in innovation and use of next generation technologies. The platform is reliable, and I’d recommend it to any organization that’s looking for an automated solution.
Rating: 4/5'
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Buyer, UK Mid Market Company
May 16, 2023
'Review #4
Over the past few months of working with WebEngage, I have come to believe that their marketing automation software really is the best out there. My experience with team especially impressed me. They handled my queries quickly with great expertise, regardless of how complex the issue was.
The software itself has been incredible – it is packed with useful features that make my job easier and more efficient. Automatically sending emails, push notifications, and SMS can help me reach more people in a short amount of time with precision. Additionally, I love that it lets me track my customers easily with reports and custom data points that I can tailor to my needs.
All in all, I am thoroughly pleased with WebEngage’s marketing automation software offerings. I would rate them 9.3/10 for their customer service, innovation and use of the latest technology.'
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Buyer, North America Mid Market Company
May 16, 2023
'.
Review 1:
I recently had the pleasure of using WebEngage’s marketing automation software to streamline our customer success initiatives. I was thoroughly impressed with all the tools and features it had to offer. Most notably, the ease of setup. It requires minimal technical experience and takes only a few minutes to get started. In addition, the cost of ownership is quite low relative to other solutions in the market, which has already saved us a significant amount of money.
From a workflow standpoint, it provides a great dashboard to monitor customer engagement, allowing us to get an insight into what’s working and what needs further optimization. Apart from emails and SMS, we were also able to utilize its powerful features for web notifications, browser push notifications to drive further customer engagement. Having a great experience creating workflows, automation rules and managing campaigns has really helped us improve customer engagement significantly.
I’d give WebEngage’s marketing automation offerings a fantastic rating of 9/10. The product is reliable and feature-rich, yet still offers an attractive price point. Highly recommend it!'
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Buyer, Asia Pacific Company
May 15, 2023
'3. I am very pleased with the customer service provided by the WebEngage team. They have been swift to respond to our enquiries and have helped us handle any issues that have arisen during the implementation of their software. With a great team giving excellent support, our transition to WebEngage's marketing automation software was hassle-free. We are consistently provided with guidelines and tips to ensure that our campaigns run smoothly. In terms of features, WebEngage has it all and can help truly streamline our marketing efforts. Rating: 5/5 stars'
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Buyer, UK Company
May 14, 2023
'#1
I've been using WebEngage's Marketing Automation Software for a couple months now and it's been overall a negative experience. While they do have some decent tools for automating certain processes, they lack a lot of the features I needed. In particular, their user interface is extremely confusing and unintuitive with no obvious way to integrate and manage certain tools. Furthermore, the customer support is lackluster at best. They don't do a great job of explaining how their software works and don't provide any support for advanced features. While there are a few aspects of the software that I like, overall I would give WebEngage's Marketing Automation Software a 2/5 stars.'
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Buyer, UK Mid Market Company
May 13, 2023
'4. WebEngage's Marketing Automation Software is an impressive tool for our R&D organization. It offers a comprehensive suite of features that provide us with real-time data to help us make informed decisions quickly and accurately. Additionally, the intuitive user interface makes it incredibly easy to quickly create and manage campaigns.
In terms of product features, the wide range of customization options allow us to tailor strategies to target specific customers. The segmentation capabilities are incredibly powerful and enable us to quickly identify areas in need of improvement. Additionally, the automated report feature allows us to quickly analyze our data.
The customer service at WebEngage has been outstanding. The staff are friendly and knowledgeable, helping us to quickly resolve any issues.
Overall, WebEngage's Marketing Automation Software is an excellent asset to our R&D organization and I would highly recommend it to other R&D organizations. Rated:9/10'
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Buyer, Asia Pacific Company
May 12, 2023
'I have been using WebEngage's Marketing Automation Software for a few months now and I can honestly say it is not very user friendly. The user interface is cluttered and confusing, and it does not have any obvious way to integrate certain tools. Furthermore, the customer support is almost non-existent. They don't provide help with setting up or troubleshooting more advanced features, and navigating the user interface can be daunting. Even more concerning is that while it does have some features to help automate tasks, its lack of futuristic use cases leave me wondering if I should be investing in something better. For these reasons, I would give WebEngage's Marketing Automation Software a rating of 2/5 stars.'
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Buyer, UK Company
May 11, 2023
'Review – 2
I’ve had the pleasure of working with WebEngage’s marketing automation software and I can confidently say that it is the best in the industry. Its user-friendly design makes it extremely easy to set up automation rules, configure user segmentation, track customer journeys and generate personalized campaigns. With WebEngage, I am able to gain actionable insights into my customers’ needs and preferences and leverage this knowledge to produce customized content that leads to maximum customer engagement and conversions. The software’s AI-driven capabilities are also something to be admired, as they provide accurate predictions and recommendations that have enabled us to make more strategic decisions with our marketing initiatives. The real-time analytics help us make informed decisions and the customer segmentation features allow us to create highly targeted campaigns. Overall, I have been highly impressed with WebEngage’s offering and am giving it a rating of 9/10.'
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Buyer, SME Company
May 11, 2023
'Review 5:
I recently had the chance to experience WebEngage’s Marketing Automation Software offerings. It was quite an interesting experience. The platform offers all the necessary tools and insights to create automated campaigns and track customer activities in real-time. From segmentation and personalization tools to custom dashboards, this platform has it all.
I must say that the customer service was quite good. The team was prompt in responding to all my queries, and provided timely guidance and support. They regularly checked if I needed more help, and went the extra mile to ensure the best experience with their product.
Overall, I believe this is an innovative platform that can help businesses of all sizes. It has all the necessary features (plus more) to provide a comprehensive view of customer engagement data.
Rating: 4.5/5'
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Buyer, Asia Pacific Mid Market Company
May 11, 2023
'1. WebEngage's Marketing Automation Software is a great tool for our R&D organization. From a product vision perspective, it offers a strong suite of features that empower us to make data-driven decisions faster and more accurately. Many of our company's decisions are now based on real-time data that we have access to with this software, which has saved us both time and money. The user interface is also intuitive and easy to use, allowing us to quickly make changes and access data quickly and easily.
In terms of product features, we find the wide range of customizable templates to be very useful and helpful in our daily operations. We have the ability to quickly and easily design new campaigns and get them running. Additionally, the automated segmentation feature allows us to quickly filter our data to get the insights that are most pertinent to our operations.
The customer service has also been excellent. The technical support has been exceptionally responsive and helpful, with any questions or issues being resolved promptly and efficiently.
Overall, WebEngage's Marketing Automation Software is an excellent tool and I would highly recommend it to any R&D organization. Rated:8/10'
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Buyer, North America Mid Market Company
May 10, 2023
'Review #3
After using WebEngage's Marketing Automation Software for a while, I'm unsure about its effectiveness in managing interoperability and integration between different systems. The software was meant to simplify customer experiences, but I found it difficult to use, requiring multiple integrations in order to achieve a desired result. Additionally, this process was slow and the software often failed to work as anticipated.
The futuristic use cases that I attempted to create also fell short, as it appears that the developers had prioritized existing processes rather than creating innovative options. This was particularly frustrating as I was attempting to create solutions that would improve customer experience through automation.
In conclusion, I would rate WebEngage's Marketing Automation Software two out of five stars due to its lack of interoperability and integration capabilities as well as its inadequate support for futuristic use cases.'
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Buyer, SME Company
May 01, 2023
'As an experienced senior manager at ABC Corporation, I had the privilege of evaluating WebEngage's marketing automation software offerings. I was pleasantly surprised by the level of integration they enabled for our enterprise systems. WebEngage has enabled us to set up our marketing automation systems with minimal effort, helping us to save time and resources.
The solution also supports up-and-coming use cases. Their AI capabilities have enabled us to develop marketing campaigns that are more targeted and effective. I've also been able to leverage their predictive analytics engine to improve the accuracy of our customer segmentation. All of these capabilities, combined with their intuitive and easy-to-use platform, make WebEngage the perfect tool for our organization.
The interoperability and integration have allowed us to create a unified marketing platform, which in turn has allowed us to use a variety of marketing strategies. WebEngage has enabled us to future-proof our marketing automation technology, with their support that is available now and will continue in the years to come. I'd highly recommend WebEngage for any organization in need of a powerful marketing automation solution and give them 5 out of 5 stars.'
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Buyer, SME Company
May 01, 2023
'Review 1
I was recently introduced to WebEngage’s Marketing Automation Software and initially was blown away by the expansive capabilities it offered. Unfortunately, after digging deeper, it became clear that they nailed the features but missed the mark on cost.
While the features and depth of analysis are appreciated, it lacks a price point that is reasonable and cost effective for the average business. While some entrepreneurs may be able to justify the relatively large cost, I found this to be too expensive for many smaller enterprises.
The level of customization these marketing automation tools provide is quite impressive, however, I found myself not being able to properly use the analytics feature as it was too expensive to justify a full license. I think this is an area that WebEngage needs to look into to make their platform more accessible and cost friendly to small business owners.
In short, the marketing automation tools offered by WebEngage are great, but they need to be more cost effective in order to be truly successful. I would rate these tools as 3 out of 5 due to their high costs.'
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Buyer, UK Company
Apr 29, 2023
'Review #3
In the past 6 months of working with WebEngage, I must say they have exceeded all expectations when it comes to their marketing automation software offerings. What’s more, I was extremely impressed with the skilled customer service they provided which made integrating their solution with my existing marketing tools relatively easy.
What I love the most about WebEngage is that they always strive to use the latest technology in their solutions. This allows me to better track customer engagement, optimize the customer journey, and even analyze the performance of campaigns and campaigns. All this has helped me increase my brand visibility and customer loyalty in a big way.
Overall, I have been really impressed with WebEngage’s marketing automation software. I would rate it 9.5/10 for customer service, innovation and use of new technology.'
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Buyer, UK Company
Apr 29, 2023
'## 3. Rating - 4/5
I've been using WebEngage's marketing automation software for some time now and I must say that, overall, the results have been encouraging. I appreciate that the product is both comprehensive and easy to use, and offered up the opportunity to integrate with third-party services, allowing me to customize my campaigns.
The futuristic use cases enabled personalized interactions, automated emails and dashboards; something which has helped to increase customer loyalty and satisfaction. In addition, the software allowed me to create new segments by specifying my target audience, which has been hugely beneficial.
However, there are some areas for improvement. Firstly, I would suggest that the capability of the software itself could be improved, with a steeper learning curve and more scalability options. Additionally, the cost associated with the product could be prohibitive for some businesses.
Despite its flaws, I believe WebEngage’s marketing automation software is an excellent tool for businesses looking to up their game. In particular, I’ve found it an excellent tool for automating my customer onboarding, sales pipelines and campaigns.'
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Buyer, Asia Pacific Company
Apr 24, 2023
'Review #1
I've been working with WebEngage's Marketing Automation Software for some time now, and I'm not too impressed with its ability to interoperate and integrate with other systems. The software was designed with the aim of simplifying customer experience, but there are usability issues that make it difficult to use in many cases.
When I attempted to use the software as part of creating an automated workflow for a client, I had to jump through several hoops, as it required multiple integrations that should have been possible with just one. Moreover, the process was clunky and the software was slow. Connecting with the client's existing tools caused several issues, and the process was far more time consuming than anticipated.
I have also found the software lacking when it comes to futuristic use cases. Instead of helping create innovative and cutting-edge solutions, it often feels like the developers designed it with existing processes in mind.
Overall, I would give WebEngage's Marketing Automation Software a rating of two out of five due to its lack of interoperability and integration capabilities and its inability to support futuristic use cases.'
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Buyer, Asia Pacific Mid Market Company
Apr 19, 2023
'WebEngage Marketing Automation Software Review #5
I recently tried WebEngage's marketing automation software and while I think it does a great job at delivering on their product vision, I'm a little disappointed with their customer service. Now I understand that they aren't the only ones dealing with customer service issues, but they really should do something about it.
In particular, their response times are quite poor and they don't always seem to fully understand the issues I'm facing. Even when they do, it takes a while for things to be fixed. So when it comes to customer service I would give them a 2/5 rating.'
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Buyer, UK Company
Apr 19, 2023
'WebEngage's Support of Futuristic Use Cases
Another great aspect of WebEngage's offering is that it supports use cases on the cutting edge of marketing automation. We leveraged the platform to quickly and easily build idempotent pipelines that interact with our SaaS customers, and this allowed us to set up custom logic for automatically selecting and sending the most relevant communications as per individual customer preferences. The platform makes this relatively easy to do, without any complex coding required. I am giving WebEngage a 9/10 rating on this matter.'
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Buyer, North America SME Company
Apr 19, 2023
'3 (Ease of use):
Overall, I'm incredibly happy with WebEngage's Marketing Automation Software when it comes to ease of use. The platform has been a great resource for my business, allowing me to automate my campaigns and increase customer engagement. The interface is easy to understand, and the step-by-step instructions for creating campaigns make it easy for even novice marketers to get started. Furthermore, the customer support team is always available to answer any questions or offer assistance. In conclusion, I'd highly recommend WebEngage's Marketing Automation Software and I'd give it an 8 out of 10 for ease of use.'
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Buyer, Asia Pacific Mid Market Company
Apr 12, 2023
'Review 4:
I have been using WebEngage's Marketing Automation Software for a while now and it has grown on me. The product vision of this platform is very good, which enables easy management of marketing automation workflows. It also allows me to personalize engagement for different customer segments and even individual customers. Moreover, it provides me with the ability to Run A/B tests for those workflows and measure the results.
When it comes to value for money, I feel that it is quite reasonable. I am not tied into an expensive long-term contract and can easily terminate my subscription at any time. The customer service team is also extremely responsive whenever I have any question, always there to help. All in all, I'd highly recommend WebEngage's Marketing Automation Software, and I would rate it 7.5/10.'
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Buyer, Asia Pacific Company
Apr 12, 2023
'In sum, WebEngage’s user engagement product is an excellent choice for businesses of all sizes. It offers top-notch features and capabilities, making it a powerful and efficient marketing automation tool. The product features a great product vision as well as strong integration and interoperability capabilities. The analytics suite is especially impressive and powerful. I highly recommend this product for anyone in the marketing industry.'
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Buyer, North America Mid Market Company
Apr 10, 2023
'I highly recommend WebEngage’s user engagement product for those in the marketing industry. The product features amazing product vision and unique product features that make it highly appealing. I particularly appreciate the fact that the product works seamlessly across platforms; it integrates easily and quickly with other applications. Additionally, the product's analytics provide valuable insights into campaigns and tracking customer relationships. All of these factors make WebEngage a powerful marketing automation tool.'
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Buyer, Asia Pacific Company
Apr 08, 2023
'Review 4
Before taking a closer look at WebEngage’s Marketing Automation Software, I was expecting great things from them as they have a history of delivering fantastic features and great customization. Unfortunately, their lofty pricing structure has made it difficult for small to mid-sized businesses to make full use of these tools.
The analytics feature for this platform is impressive, but it also costs a lot - much more than many businesses can afford. Furthermore, it’s not nicely packaged up in a way that will allow smaller businesses to be able to experience the full value of this marketing automation tool.
With the current pricing, WebEngage has put itself in a position where it can only be used by large enterprises that are able to pay the high cost. This is unfortunate for small businesses and startups that would benefit hugely from this tool.
Overall, WebEngage’s Marketing Automation Software is impressive and has a lot of potential, however, due to the high cost of ownership, I would rate this product as a 2 out of 5.'
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Buyer, UK Company
Apr 07, 2023
'2) WebEngage's marketing automation software offering was nothing short of impressive. The quality of the product was something that I could trust and you could clearly tell that the team has put in a lot of effort to make the marketing process much easier. It is feature-rich and the customer support team is always willing to help you out if there's any issue. In addition, the pricing for such an innovative product is absolutely worth it and I couldn't be happier with my purchase! Overally, I give the WebEngage's marketing automation software a 5-star rating. Definitely recommend it to small business owners.'
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Buyer, SME Company
Apr 06, 2023
'WebEngage Marketing Automation Software Review #2
WebEngage has always been a great choice for anyone looking at marketing automation tools. They clearly have a good handle on their product vision and their features are well thought out. I've had success with their automated campaigns and feel like they hit the spot every single time.
However, their customer service could really use some improvement. Most of my interactions have been fine, but I recently had an issue which they couldn't seem to help me with. It's a shame because the product itself is great, but letting that go to waste due to a lack of customer service is really unfortunate. So I'd rate them 3/5 for customer service.'
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Buyer, UK Company
Apr 06, 2023
'Review 4:
WebEngage’s marketing automation software has been a great addition to our customer success strategy. Setting it up was effortless and it didn’t require any technical experience. Plus, the cost of ownership was far lower than other solutions in the market.
Using the platform for customer engagement management has been really beneficial. It provides a great dashboard with meaningful analytics to gain quick insights on customer behaviour and activities. It was really easy to integrate web notifications and browser push notifications to drive further engagement from our customers. Plus, the workflow automation tools were incredibly efficient, reducing manual labour significantly.
I'd happily rate WebEngage’s marketing automation software a 10/10. Feature-rich yet still affordable, this platform is definitely worth taking a look at!'
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Buyer, UK Mid Market Company
Apr 04, 2023
'## 5. Rating - 3.5/5
Having used WebEngage’s marketing automation software over the past few months, I have gained a full understanding of its features and benefits.
To begin with, the tool’s interface is both comprehensive and user-friendly, allowing me to automate customer onboarding, sales pipelines and campaigns with ease. On top of this, I was pleased to find that the software offered a range of interoperability and integration features, with the option to integrate with third-party services and customize my campaigns.
The futuristic use cases provided great potential, helping to personalize interactions, automate emails and create dashboards to further enhance customer experience.
Unfortunately, the software does have a few shortcomings. The learning curve is quite steep, which can be time consuming. Additionally, there are limited options for scalability, and the cost associated with this software may be too high for some businesses.
Overall, I believe WebEngage’s marketing automation software can be a great asset for many businesses. Despite some of its setbacks, the tool has enabled me to automate and customize my campaigns, and improve customer experience.'
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Buyer, Asia Pacific Company
Apr 02, 2023
'WebEngage Marketing Automation Software Review #4
I'm usually quite positive about WebEngage's marketing automation tools, as they have a great product vision and their features are second to none. I love how easy it is to create new campaigns and track their performance.
However, their customer service has been a huge letdown for me. Even small problems take forever to be resolved and very often it feels like they don't even understand the issues I'm facing. I've tried multiple times but with no success. So I would rate them 1/5 when it comes to customer service.'
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Buyer, UK Company
Mar 31, 2023
'WebEngage's Integration Flexibility
During the past 2 months, I've been using WebEngage's marketing automation software offerings as part of my team's digital marketing strategy. These tools have been incredibly helpful at automating and optimizing many of our business processes, and what makes them stand out is the flexibility afforded by its integration capabilities. When compared to other automation software solutions, WebEngage's clearly has the upper hand in terms of its interoperability and integrations with other SAAS solutions. My team could quickly attach all of our existing operations to leverage WebEngage's automation. This made the transition process much smoother, and it proved to be significantly less disruptive to our operations than other automation solutions we looked at. I am giving WebEngage an 8/10 rating on this matter.'
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Buyer, SME Company
Mar 30, 2023
'5. Overall, WebEngage has provided us with exceptional value when it comes to our marketing automation needs. The software has enabled us to create beautiful campaigns in a short period of time and to target the right customers. The customer service is top-notch, and the analytics tools help us get the insights that we need. With WebEngage, our engineering team can focus on our core goals, knowing that our external marketing operations are taken care of. Highly recommended! Rating: 5/5 stars'
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Buyer, Asia Pacific Company
Mar 27, 2023
'2. WebEngage's Marketing Automation Software is a powerful tool for our R&D organization. The suite of features extends far beyond what one would expect from a traditional marketing automation system. The dynamic reporting and marketing campaign analysis tools are a great help in creating highly customized and effective strategies. We have found the segmentation and automation functions to be incredibly useful in analyzing our data quickly and gaining leads from targeted campaigns.
In terms of product features, the range of integrations and customization options is particularly impressive. For example, the integration of the software with our current CRM system has been flawless, allowing us seamless synchronization of information and greatly enhancing our ability to develop effective campaigns. Additionally, the analytics suite provides comprehensive insights on customer communication trends and enable us to make data-driven decisions.
The customer service with WebEngage has been outstanding. Any issues we've had have been quickly and professionally resolved.
Overall, WebEngage's Marketing Automation Software is a highly effective tool that I would highly recommend to other R&D organizations. Rated:9/10'
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Buyer, UK Mid Market Company
Mar 26, 2023
'As a Senior Manager at ABC Corporation, I recently evaluated WebEngage's Marketing Automation Software offerings. I was very pleased with the level of interoperability and integration that WebEngage provided. I was able to easily link our enterprise systems together to enable a variety of strategic marketing activities. Supports futuristic use cases by having an intuitive and simple interface which allowed us to engage strategically with our target customer base. The solutions were designed to accommodate our expanding needs with a simple setup, requiring minimal additional engagement.
In addition, WebEngage's technology supports a wide range of use cases, from the most essential marketing activities to those designed for future use. For example, we used WebEngage to unleash our own thought leadership initiatives and analyses based on external sources. As our data grew, we were also able to then leverage their predictive analytics engine to improve the accuracy of our customer segmentation. Beyond that, the solution even enables us to leverage Artificial Intelligence to push our marketing activities further.
One area that was particularly advantageous for ABC Corporation was the low-impact setup that WebEngage provides. We were able to integrate our core marketing automation technology with other solutions, all with minimal fuss. I am confident that WebEngage will be able to accommodate our future growth in the marketing automation space.
Based on my experience, I would soundly recommend WebEngage as a marketing automation provider. Their interoperability and integration capabilities make them stand out from their peers, while their support for futuristic use cases ensures that our business will be in a strong position in the years to come. I'm rating WebEngage's marketing automation service 5 out of 5 stars.'
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Buyer, North America SME Company
Mar 25, 2023
'1) WebEngage as a company has always been on the forefront of innovation, so when I heard about its foray into marketing automation software offerings, I was eager to try it out. I own a small business, so I don't have the budget for the high end marketing automation software. However, WebEngage's offering was just what I needed. It was a great value for money and was packed with great innovations and next generation technology. Even the basic user interface was extremely user friendly, which really made a difference for me when I was setting up my campaigns. At every stage, WebEngage has exceeded my expectations. I can confidently rate this software 5 stars and highly recommend it for all small business owners who are on the lookout for value for money and a great user experience.'
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Buyer, North America Mid Market Company
Mar 23, 2023
'Review 3:
I recently had the opportunity to try out WebEngage’s Marketing Automation Software offerings. The integrated platform offers complete customer engagement solution – right from tracking customer activities to creating marketing campaigns. Its features are truly a boon to any business owner that’s looking for an automated solution.
I found the segmentation and personalization tools to be extremely useful. This gave me an in-depth understanding of customer behaviour, which in turn helps me create smarter campaigns. Furthermore, I was really impressed with its insight dashboard, as it provides a holistic view of customer engagement data. It is indeed an innovative feature that helps businesses track customer activities.
The customer service was also good, and the team responded promptly to all my queries. However, they were a bit slow in providing the necessary information to help me get started.
Overall, WebEngage’s Marketing Automation Software offerings is a great platform for businesses of all sizes. Its features, combined with its innovative technology, makes it a perfect choice for marketing automation.
Rating: 3.5/5'
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Buyer, UK Mid Market Company
Mar 21, 2023
'Review 2:
I recently had the privilege of trying out WebEngage’s Marketing Automation Software offerings. It has the right tools, features, and integrations for managing and engaging customers. Additionally, it offers an insights dashboard that helps marketers track customer engagement data and design campaigns accordingly.
The intuitive drag-and-drop editor makes it easy to create and personalize campaigns. The tools provided by WebEngage make it easier for marketers to target users with customized messages and campaigns. As a marketer, it is important to have a thorough understanding of customers and their behaviour – and WebEngage helps in doing just that!
WebEngage’s customer service is also worth praising. They were prompt in responding to all my queries, and provided timely guidance and support.
Overall, I believe WebEngage’s Marketing Automation Software offerings are sufficient for marketing and customer engagement. Its integrated platform helps reach out to customers in the most effective way.
Rating: 4.5/5'
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Buyer, North America SME Company
Mar 18, 2023
'Review #4
I recently had an experience with WebEngage's Marketing Automation Software that raised several red flags regarding its ability to interact with other systems. The software was difficult to set up and took much longer than I had anticipated. Additionally, when I attempted to use it as part of my automated workflow, it had no success in connecting with the relevant exi sting tools, and it required multiple integrations.
The software's support of futuristic use cases was even more disappointing. Despite its attempt to simplify customer experiences, I felt as though the developers had designed the program for existing processes rather than aiming for innovation.
In conclusion, I'm not too impressed with WebEngage's Marketing Automation Software, and I'm giving it two out of five stars due to poor integration capabilities and its lack of support for futuristic use cases.'
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Buyer, North America Mid Market Company
Mar 16, 2023
'4. As a business unit head of a conglomerate, I have had the opportunity to experiment with WebEngage’s Marketing Automation Software.My experience has been mixed, but I must admit, I’m fairly impressed with the sheer power that this product brings to our marketing department.The customer service team has been great in providing timely support and useful guidance.The product is quite innovative, and can help automate different processes quickly and effectively.The only area of concern is that there have been some prolonged downtime issues in the past couple of month, which affects our performance.That being said, I would rate the overall experience as 6/10.'
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Buyer, North America Mid Market Company
Mar 16, 2023
'Review 5
Having used many different marketing automation tools, I recently had the chance to use WebEngage’s Marketing Automation Software. While the features and capabilities are good, overall, this product is not worth the cost for most small to mid-sized businesses.
The customization options are good and the level of analysis offered is quite impressive, but what held me back was the cost. Simply put, the cost of ownership for this product is just too expensive for most business owners as they may not be able to justify the cost for the full license.
What’s more, some of the features offered are overpriced and I simply found myself not being able to make full use of the platform due to these high costs.
In many ways, this product has been priced out of the market as it is only suited for large enterprise’s with multiple resources at their disposal.
Therefore, I would rate WebEngage’s Marketing Automation Software as 2.5 out of 5 due to the expensive price tag.'
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Buyer, SME Company
Mar 15, 2023
'The biggest issue I have with WebEngage's Marketing Automation Software is that it is not very future-proof. While some of its features are helpful for managing campaigns and automating tasks, it is lacking in advanced features. It also does not allow for integration with newer technologies, which could prove beneficial in the long run. As a result, I would not recommend using this software if you are looking for an automation solution that will last. My overall rating is 1/5 stars for WebEngage's Marketing Automation Software.'
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Buyer, Asia Pacific Company
Mar 15, 2023
'Review 2:
I've been using WebEngage's Marketing Automation Software for some time now, and overall I'm quite satisfied. I like the product vision-- it's designed to be comprehensive and flexible, enabled me to create a lot of different workflows for different customer segments. Moreover, it allows for easy automation of those workflows, and even personalization for each individual customer. I also appreciate that it is able to capture engagement insights with real-time data from website and mobile apps.
In terms of value for money, I think it is quite reasonable, not too expensive, and can easily be adapted to fit my budget. I believe it also offers excellent customer service. My questions are always answered quickly and the team is always willing to help. I would rate WebEngage's Marketing Automation Software 8.5/10 overall.'
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Buyer, UK Company
Mar 14, 2023
'5) WebEngage is among the best marketing automation software companies in the market. I had a great experience with their software and was impressed with the level of innovation that was put into building the product. The customer support team is also very helpful and always willing to help you out if you have any queries or questions. And the best part is that it comes at a very affordable price. I give WebEngage a 5-star rating and highly recommend it to all small businesses.'
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Buyer, Asia Pacific Company
Mar 13, 2023
'Review 3:
I recently purchased WebEngage's Marketing Automation Software and it has been a great help to my small business. The product vision allows for comprehensive customer segmentation and highly accurate engagement analytics. It is also able to easily manage automation of workflows and I can even tailor them to individual customers. Additionally, it has A/B testing capabilities, so I can measure the results of various campaigns.
In terms of value for money, I think this software is well-priced and can easily be adapted to fit my budget. Additionally, the customer service team is always very helpful and responsive when I have questions. Overall, WebEngage's Marketing Automation Software is an excellent tool for managing my marketing automation efforts, so I highly recommend it. My rating for this software is 9/10.'
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Buyer, SME Company
Mar 11, 2023
'Review 2
I recently had the opportunity to try out WebEngage’s Marketing Automation Software and was disappointed by what I found. While the features offered are impressive and comprehensive, the cost of ownership is simply too much for the average business to successfully use this platform.
Considering that some of the data analysis processes and automated features can get quite complex, WebEngage has done a good job of making the platform intuitive and user friendly. However, the sheer cost of ownership makes it simply too expensive for most small and medium-sized businesses. This makes it the privilege of large businesses that have the resources to pay for the hefty price tag.
What makes this more frustrating is that WebEngage is known to offer great pricing packages, but in the case of their marketing automation tools, they have simply shot too high with the pricing.
Overall, I would recommend WebEngage’s Marketing Automation Software if cost was not an issue, but given the current proce structure, I would rate this product as 2 out of 5 due to the high cost of ownership.'
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Buyer, North America Mid Market Company
Mar 11, 2023
'As a Senior Manager at ABC Corporation, I have had the pleasure of experiencing WebEngage's marketing automation offerings firsthand. From the get-go, their software provided us with a level of interoperability and integration that was truly unique. This enabled us to link our enterprise systems together with ease, allowing us to set up our marketing activities in a speedy and streamlined fashion.
WebEngage also supports futuristic use cases too. With their AI capabilities, we have been able to create and optimize marketing campaigns for maximum success. Their predictive analytics engine also allows us to accurately segment our customer base, giving us a framework to work with. Overall, the solution has helped us to take our marketing activities to the next level.
We have been incredibly pleased with WebEngage's marketing automation offering. Their low-impact setup, exemplary customer service and support for futuristic use cases has made our decision to go with them worthwhile. I wholeheartedly recommend WebEngage to any organization looking for an effective and efficient marketing automation solution and give them 5 out of 5 stars.'
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Buyer, North America Mid Market Company
Mar 04, 2023
'1 (Ease of use):
I've been using WebEngage's Marketing Automation Software for some time now, and I have to say that it has been an absolute breeze to use. The dashboard is intuitive and easy to navigate, and the customer support team is not only responsive, but they're also incredibly helpful. The platform has a wide range of features that make it easy to create automated campaigns and track performance, as well as easily manage customer data. I particularly appreciate that the platform also provides detailed reporting of how campaigns are performing. Overall, I'd give WebEngage's Marketing Automation Software an 8.5 out of 10.'
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Buyer, Asia Pacific Mid Market Company
Mar 03, 2023
'5. WebEngage's Marketing Automation Software is a great tool for our R&D organization. It offers a powerful suite of features that empower us to quickly and accurately analyze opportunities and generate leads. The user interface is incredibly intuitive and makes it easy to quickly customize campaigns.
In terms of product features, the segmentation tools are particularly impressive. We're able to quickly and easily filter our data by specific customer or criteria, enabling us to focus on our most valuable customers. Additionally, the integration with our current CRM system is extremely helpful in terms of streamlining communication and helping us to develop targeted campaigns.
The customer service provided by WebEngage has been excellent. The staff are friendly and knowledgeable and always willing to help with any issues or questions.
Overall, WebEngage's Marketing Automation Software offers us an invaluable asset in our R&D operations and I would highly recommend it to other R&D organizations. Rated:10/10'
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Buyer, SME Company
Mar 01, 2023
'## 1. Rating - 4/5
I have been using WebEngage's marketing automation software for my business and so far, so good. The tool has been great for helping me control my online activities by automating customer onboarding, sales pipelines, campaigns, and more. I really appreciate how easy it was to get started and how helpful the customer service team is.
I was pleasantly surprised with the interoperability and integration features that the software offered. I can integrate my campaigns across multiple platforms and even connect with third-party services, meaning I can use it for both automation and customization. To get started, I just had to specify my target audience and the software took care of the rest.
The futuristic use cases WebEngage offer are pretty amazing too. The software can be utilized to personalize interactions with customers, set up automated emails, dashboards and more to enhance customer experience. I found that this helps me build up long term relationships and increase customer loyalty.
However, there are still a few things that could be improved. I find that the learning curve for the software is quite steep and I've had difficulty getting the hang of some of the more complex elements. In terms of scalability, the software has limited options for larger operations.
Overall, WebEngage's marketing automation software is a great addition to our business. While it's not perfect, I think it can help us automate our operations and increase customer satisfaction.'
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Buyer, North America Mid Market Company
Feb 22, 2023
'4
Recently, I've tested the WebEngage platform for a couple of my projects, and it gives me great pleasure to share my experience with everyone.
The software provided me with unparalleled flexibility with its features & functionalities. This gave me the opportunity to save both time and money as I automated my projects with few resources.
Truth be told, I did not expect the software to support several futuristic use cases, but it was surprisingly delightful to find out how compatible the software was with the existing softwares that I had used.
All in all, I'm more than glad to have stumbled upon this software and would highly recommend it to everyone. I rate it 9/10 for value for money and supporting futuristic use cases.'
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Buyer, North America Mid Market Company
Feb 21, 2023
'Review 1:
I am a small business owner, using WebEngage's Marketing Automation Software for a few months now, and have been pleasantly surprised by how much value it provides. First of all, the product vision is strong and the features are thoughtfully designed to enable easy management of marketing automation workflows. I am particularly impressed by its capability to personalize engagement. It allows me to create workflows tailored for the different customer segments and even individual customers. What I find especially useful is the ability to easily run A/B tests for those workflows and measure the results.
In terms of value for money, I think it is quite reasonable. I can terminate my subscription at any time and I am not tied into an expensive long-term contract. Additionally, the customer service team is extremely responsive. Whenever I have a question, they are always quick to respond. All in all, I am quite satisfied with WebEngage's Marketing Automation Software, and I would rate it 8/10.'
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Buyer, North America Mid Market Company
Feb 20, 2023
'Review #5
I have been using WebEngage's Marketing Automation Software for a while, but its interoperability and integration abilities have been consistently disappointing. I have found that the software is incredibly slow and requires multiple integrations in order to work as required. This has proved to be particularly time consuming and a process which is far more difficult than anticipated.
Moreover, the software does not adequately support futuristic use cases. I was attempting to create innovative solutions to improve customer experience, but this software had no ability to do that. It was designed with existing processes in mind and not with enough preparation to be better in futuristic use cases.
Due to its lack of interoperability and integration capabilities as well as its inadequate support for futuristic use cases, I would rate WebEngage's Marketing Automation Software two out of five stars.'
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Buyer, UK Company
Feb 09, 2023
'WebEngage’s user engagement product is flexible, intuitive, and highly effective. It is easy to navigate and makes the entire marketing process more efficient. The product also features an advanced analytics suite which helps marketers track and measure their campaigns in real-time. As an industry veteran, I rate WebEngage’s user engagement product with five stars for its ease of use, product vision, and extensive product features.'
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Buyer, Europe Company
Feb 08, 2023
'WebEngage's Professional Services
In closing, it's worth mentioning that the customer success team at WebEngage went above and beyond what I could have expected from any marketing automation provider. After onboarding us, they proactively provided valuable recommendations and best practices to ensure we got the best possible performance out of our campaigns. As someone responsible for leading the team, I was pleasantly surprised at the amount of effort they put in to ensure we had a smooth transition. I am giving WebEngage an 8/10 rating on this matter.'
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Buyer, UK Company
Feb 04, 2023
'Review – 3
WebEngage’s marketing automation software is a truly innovative solution that can help marketers leverage customer data for predictive analytics and personalization. With its smart and intuitive user interface, it provides a wealth of features that simplify the process of segmentation, identifying customer behaviour trends and enabling us to launch targeted campaigns. I particularly appreciate the fact that its AI-driven automation capabilities allow us to personalize content for our customers and optimize the performance of our campaigns. The software helps us to build customer loyalty and engagement over time, which is something that we highly value. My experience with WebEngage has been overwhelmingly positive, and I for one cannot wait to leverage more out of its sophisticated and advanced features. Rating: 8/10.'
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Buyer, Europe Company
Feb 03, 2023
'Review 4:
I recently got to try out WebEngage’s Marketing Automation Software offerings, and I believe it’s a great platform for customer engagement. It provides the necessary tools and insights for creating automated campaigns. The drag-and-drop editor makes it easy to create personalized campaigns, as well as segment users to target the right audience.
The ability to track customer activities in real-time and view customer engagement data is also a major plus. This helps marketers stay on top of customer engagement data and design campaigns accordingly.
The customer service was satisfactory. They were timely in responding to my queries, although sometimes they took a bit too long for more complex tasks.
Overall, WebEngage’s Marketing Automation Software offerings is a great platform with innovative technology. It has all the tools and features to help in automating etailed campaigns.
Rating: 4/5'
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Buyer, UK Mid Market Company
Feb 01, 2023
'Review #5
I have been using WebEngage’s marketing automation software for the last few months and must say that I am highly satisfied with the customer service and innovation they provide.
The customer service team has always been of immense help whenever I needed help integrating the software with my existing systems. They are reliable, knowledgeable and treat every customer as an individual. I have spoken with several customer service representatives and all of them have exceeded my expectations.
What’s more, the software itself is incredibly innovative. It automates many of the tedious tasks that go along with marketing, freeing up time for me to focus on more important tasks. Additionally, I love that it can help me track customer engagement and optimize their experience with my brand.
All in all, I highly recommend WebEngage’s marketing automation software for their customer service, innovation and use of new technology. I would give them a rating of 9/10.'
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Buyer, North America Mid Market Company
Jan 31, 2023
'As a Director of a multinational company, I was intrigued when I heard about WebEngage's marketing automation software offerings. After taking a look into what the software could offer, I must say I'm a bit disappointed. The product vision is mostly unfocused, with no concrete plans or ideas for the future. Additionally, the product features feel outdated and basic. They don't compare to other similar software out there in terms of quality and range. Interoperability and integration of the software is also very limited. Overall, I'd give a rating of 3 out of 5 stars for this product.'
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Buyer, North America Mid Market Company
Jan 31, 2023
'Review 5:
I am using WebEngage's Marketing Automation Software for my small business and have found it to be quite satisfactory. The product vision is solid, enabling comprehensive customer segmentation and highly accurate engagement analytics. It is easy to create workflows and automate them, as well as personalize engagement for each customer. It also has a powerful A/B testing engine, allowing me to measure the results of different campaigns.
In terms of value for money, I consider this software to be a good deal. It’s not too expensive and is easily adaptable to fit my budget. The customer service team is also very efficient and respond quickly when I have any issue. All in all, I'm quite pleased with WebEngage's offering and I would rate it 8/10.'
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Buyer, Asia Pacific Mid Market Company
Jan 29, 2023
'I had high hopes for WebEngage's Marketing Automation Software, but unfortunately I have been left feeling disappointed and frustrated. The software does have some basic features that can help automate certain tasks, however I found it to be lacking in ease of use and futuristic features. For starters, the user interface is not very intuitive and can be difficult to navigate. Furthermore, the company does not provide much in the way of customer support for advanced features. While I think there are some aspects of the program that are well-done, overall I would rate it a 2/5 stars.'
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Buyer, North America Mid Market Company
Jan 28, 2023
'Review – 4
I recently had a chance to try out WebEngage’s marketing automation software, and I must say, it is a truly immersive experience. I was particularly impressed by its modern features such as customer segmentation, customized journeys, AI-driven automation and real-time analytics, all of which have helped us to take our campaigns to the next level. I was especially delighted with the ability to create tailored content for customers at scale, which is something that was difficult to achieve with other platforms. With its powerful features and AI-driven capabilities, WebEngage has enabled us to easily keep track of customer journeys and fine-tune them for maximum engagement. It comes as no surprise then that I am giving this platform an enthusiastic rating of 9/10.'
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Buyer, UK Mid Market Company
Jan 26, 2023
'4) WebEngage's marketing automation software has been a life-saver for my small business. As a sole proprietor, it was tough to manage the multiple campaigns and track the leads. But WebEngage's software streamlined the entire process with easy to use and intuitive features. I could manage my campaigns within a few clicks and get regular updates on the success of my campaigns. All of this at a budget-friendly price made them the top choice for me. I highly recommend WebEngage's software and give them a 5-star rating.'
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Buyer, SME Company
Jan 25, 2023
'As a Senior Manager at ABC Corporation, WebEngage's marketing automation offerings have been a revelation. Their interoperability and integration capability has been paramount for our organization, allowing us to link all of our systems in place for maximum efficiency. In addition, the solution supports up-and-coming use cases, allowing small businesses like ours to remain competitive in the years to come.
The setup was incredibly easy and intuitive, and requires minimal implementation. WebEngage offers Artificial Intelligence capabilities that have enabled us to optimize our campaigns for maximum success. We have even been able to leverage their predictive analytics engine to improve the accuracy of our customer segmentation.
We have been extremely satisfied with our decision to go with WebEngage. They have provided us with a unified marketing platform that simplifies our capabilities and helps us remain successful in the future. I give WebEngage's marketing automation offering 5 out of 5 stars and highly recommend them to any business trying to create a strong and successful marketing automation platform.'
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Buyer, Asia Pacific Mid Market Company
Jan 22, 2023
'Review #2
I have been partnering with WebEngage for marketing automation for the past several months and I can honestly say that I am highly satisfied with their technology and customer service. WebEngage is one of the few providers who offer automation that’s tailored for my brand. The software allows me to easily schedule and execute messages, automate follow-ups, segment customers, etc. This really reduces the amount of effort I need to put in for marketing.
Moreover, the customer service is top-notch. They are always prompt and helpful whenever I need technical help or have any queries. This has given me a great sense of reliability and security. The team is also highly knowledgeable and creative, which has allowed me to make the most out of automation.
Overall, WebEngage’s marketing automation software is highly innovative and reliable, and I would rate it 8.9/10 for customer service and innovation.'
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Buyer, Asia Pacific Mid Market Company
Jan 19, 2023
'3. WebEngage's Marketing Automation Software is a fantastic tool for our R&D organization. It offers a comprehensive suite of features that empower us to quickly create personalized campaigns to target customers. The segmentation tools are incredibly powerful and allow us to develop highly effective and efficient strategies to target our most valuable customers. Additionally, the powerful analytics suite provides comprehensive insights into how effective our campaigns have been, and the automated report feature allows us to quickly analyze our data.
In terms of features, the software offers a wide array of customizable options to best suits our needs. We're able to design new campaigns quickly and easily, and the integration of the software with our current CRM system is incredibly helpful in terms of streamlining communication and generating leads.
The customer service at WebEngage has been top notch. The staff are incredibly knowledgeable and friendly, helping us to resolve any issues quickly and efficiently.
Overall, WebEngage's Marketing Automation Software is a valuable asset to our R&D organization and I would highly recommend it to other R&D organizations. Rated:10/10'
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Buyer, Europe Company
Jan 18, 2023
'3. I jointed our team at the organisation a couple of months back, and as part of the onboarding, I had to familiarise myself with WebEngage’s Marketing Automation Software.Though it has been quite a challenge, I must say that I am pleasantly surprised by the features this software offers.The customer service team has been very helpful in guiding me step by step and helping me use the product to its fullest advantage.I have also been able to take advantage of the advanced segmentation capabilities that the software offers to tailor my marketing campaigns.However, the system would benefit from a more intuitive design, and I think the user experience could be enhanced a bit. All in all, I would rate my experience with the software 7/10.'
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Buyer, UK Company
Jan 15, 2023
'Review #1
I have been partnering with WebEngage for Marketing Automation since the past year now and from the beginning I have been highly pleased with the innovation and customer service that they have offered. I have found that their team is always available to help me out when I need to troubleshoot something related to the automation. They have sorted out several complex issues I have faced in the past, they investigate quickly and take accurate corrective measures.
However, I am especially impressed with the way they use the latest technology. WebEngage’s software works with existing CRM and other platforms, so getting it to work with my existing products and services wasn’t a problem. The software also automates dozens of marketing activities, making life much easier. Automatically send emails, push notifications, SMS, WhatsApp messages, and more. It even lets you build custom reports and data tracking. All of this left me thoroughly impressed.
Overall, I would rate WebEngage’s Marketing Automation Software 9/10 for their customer service, innovation and use of new technology.'
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Buyer, Asia Pacific Mid Market Company
Jan 14, 2023
'Review #2
I have been using WebEngage's Marketing Automation Software for a while now, and I have to say that I'm not that impressed with how it interacts with other systems. It's not easy to set up, and when attempting to connect to my clients' existing tools, there were significant complications. I also found that the software was quite slow and couldn't meet most requirements in an effective way.
Additionally, the software's ability to adequately support futuristic use cases was found to be wanting. Despite the fact that the developers had designed the program with customer experience in mind, it failed to provide the groundbreaking assistance and new techniques that I needed.
All in all, I have to give WebEngage's Marketing Automation Software a rating of two out of five stars due to its lack of interoperability and integration capabilities and its inability to provide futuristic use cases.'
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Buyer, Europe Company
Jan 14, 2023
'3
As a Senior Manager, I recently had the chance to work with WebEngage's marketing automation software. And let me start off by saying that the experience has so far been really great.
The software is extremely easy to use, and the functionalities & features it provides are simply outstanding. What's even better is that the value for money that I get out of it is pretty much unbeatable considering that I ended up automating several of my projects with minimal resources & costs.
The supporting futuristic use cases were especially impressive. While I was all for experimentation, my worries were put to rest as soon as I noticed the high compatibility of the software with several of the softwares that I had been working with.
To sum it all up, I would highly recommend WebEngage's marketing automation software. From what I've experienced, I'd rate it 9 out of 10 in terms of value for money and supporting futuristic use cases.'
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Buyer, Europe Company
Jan 12, 2023
'Review 5:
I recently came across WebEngage’s marketing automation software and was really pleased with how user-friendly it was. It doesn't require any technical background and only takes a few minutes to setup. Plus, its cost of ownership makes it a really attractive solution compared to others in the market.
We found that its platform allows us to easily monitor and manage customer engagement. It comes with a number of powerful features and analytics that gives us great insights into what needs to be improved and what’s working. In addition, it's easy to integrate web notifications and browser push notifications to drive further customer engagement. Having such efficient workflow automation tools has also enabled us to reduce manual labour significantly.
Overall, I'm giving WebEngage’s marketing automation software a rating of 8.5/10. It's a great option for anyone looking for an effective yet cost-effective solution. Highly recommend it!'
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Buyer, North America SME Company
Jan 11, 2023
'capabilities
1. After experiencing WebEngage’s marketing automation software, I and my team are extremely satisfied with the performance. WebEngage has allowed us to easily set up futuristic use cases for our marketing campaigns such as behavioural retargeting and personalised communication. This has enabled us to be better prepared for our ongoing marketing efforts, giving us an edge over our competitors. It also has allowed us to target the right customers at the right time without having to manually access the databases or analytics to determine the customer’s behaviour. With WebEngage, our marketing campaigns are smarter, more accurate and smarter, and better planned. I am very impressed. Rating: 5/5 stars'
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Buyer, Europe Company
Jan 08, 2023
'1
I recently had the chance of exploring WebEngage’s marketing automation software for one of my projects. The intuitive UI & UX that the software provides is nothing short of great. I was able to set up, configure and efficiently automate a variety of my marketing campaigns seamlessly.
Coming to the value of money, the entire software suite essentially allowed me to run my campaigns with minimum resources both in terms of manpower and cost. Even more so, the ROI that the software gives out is simply amazing.
Furthermore, the platform seemed pretty future-proofed enough to heavily support any futuristic use cases that I might come up with. I tested its compatibility with several of my existing softwares, such as the CRM, mail & newsletter solutions and was impressed with the efficacy of the integrations that it provides.
Overall, I'm just so happy with the flexibility that WebEngage's platform provided me with. I'd easily rate it a 9 out of 10 in terms of value for money and supporting futuristic use cases.'
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Buyer, UK Company
Jan 07, 2023
'WebEngage Marketing Automation Software Review #1
As a small business owner, I've tried all sorts of marketing automation tools and WebEngage is definitely one of the best out there. While their product vision is great, I truly appreciate the features they bring to the table - very intuitive to use and it's easy to create campaigns and track the success of each one.
However, I'm not too pleased with their customer service. Response times could be faster, and they don't seem to address each issue fully. I had particular problems with their pricing structure and while they eventually got back to me, it felt like they rushed through the explanation. A 3/5 rating on customer service.'
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Buyer, Asia Pacific Mid Market Company
Jan 07, 2023
'3) WebEngage is one of the leading innovators in the marketing automation software space. Their product has cutting-edge features that makes the marketing process so much easier and smoother. Their customer service is also incredibly helpful and they offer different plans to suit every budget. I have been consistently impressed with their software and have seen amazing results from using it. I give them 5 stars for their innovation and value for money. Highly recommend them!'
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Buyer, Asia Pacific Mid Market Company
Jan 05, 2023
'WebEngage’s user engagement product is a top-notch marketing automation software for businesses of all sizes. I've been using this software since its beginning and I'm quite satisfied with what it offers.
The product offers an intuitive platform and a user-friendly interface that make it easy to create and distribute content to various channels. The product supports all major social and content management systems; it is easy to integrate into existing systems. Additionally, the product has a vast array of features that make it powerful and versatile, providing marketers with the tools to efficiently manage campaigns, track customer relationships, and analyze data.'
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Buyer, North America Mid Market Company
Jan 04, 2023
'## 2. Rating - 3.5/5
Having used WebEngage’s marketing automation software for a few months now, I have been able to gain a clear impression of the benefits and shortcomings of its features.
To start with the positives, I was happy to find that getting started was relatively easy. The products offered are comprehensive, and the customer service team was quick to address my queries. The interoperability and integration features, which allow me to add third-party services into my campaigns, are great too. Furthermore, the futuristic use cases provided great potential by enabling personalized interactions, automated emails, and dashboards.
However, I have come across some drawbacks too. The software can be quite time consuming to learn, and it has limited options for scalability. Furthermore, the cost associated with these services can be quite prohibitive for some businesses.
Overall, WebEngage’s marketing automation software provides a suitable solution for many businesses. Although it is not without its downsides, I believe it offers great potential for automating customer onboarding, sales pipelines, and campaigns.'
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Buyer, North America Mid Market Company
Jan 02, 2023
'2
I recently gave the WebEngage marketing automation software a spin. As a Senior Manager, I was highly impressed with the software's features & capabilities. It allowed me to configure & automate marketing campaigns for my project with ease and within much lesser costs & efforts than I'd initially expected!
Not only is the software highly economical but it also provides a great ROI. The integrations that it has with several of the other existing softwares have been extremely useful.
Perhaps the most appealing factor of this software is its futuristic uses cases. I was pleasantly surprised with its support and capabilities when I put it through its paces. Even more so, the usability and intuitiveness of the software makes it a great fit for businesses of all sizes & domains.
Overall, I'm happy to say that the WebEngage experience has been one of high value for money and provide several supporting futuristic use cases. I'd rate it an 8 out of 10.'
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Buyer, UK Company
Dec 30, 2022
'I have been using WebEngage's Marketing Automation Software for a few weeks now and the experience has left me wanting more. The software does have some useful features that can help automate certain tasks, but it lacks in ease of use and futuristic capabilities. The user interface can be confusing to navigate and I found there to be a lack of customer support for anything beyond basic capabilities. It also does not support any integrations with new technologies, which could have been invaluable for advancing my business in the future. In conclusion, I would rate this software a 3/5 stars.'
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Buyer, North America Mid Market Company
Dec 29, 2022
'1. I have been using WebEngage’s Marketing Automation Software for some time now in my organization and I must say that overall, it does a great job of streamlining and simplifying the process of marketing activities. It helps me target customers more accurately and enables me to send out transactional messages to loyal customers. The customer service has been great as they quickly responded to my queries and provided timely help. The software has allowed me to set up campaigns and segment my customers at different stages of the customer lifecycle. However, I do find the system a bit complicated and it has been a bit slow in recent times. So overall I would rate the satisfaction I have had with the software at 7/10.'
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Buyer, North America Mid Market Company
Dec 28, 2022
'Having looked into WebEngage's marketing automation software, I must say I'm disappointed. Product vision is barely there, and there is no indication of any future plans. The features are outdated and really don't compare to similar software. Furthermore, integrating the software with other systems was virtually impossible. This product really isn't worth anyone’s time. I'd give it a rating of 1 out of 5 stars.'
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Buyer, UK Company
Dec 26, 2022
'2. WebEngage's marketing automation software has proven to be a great help for our engineering team. We are glad that it grants us access to a highly interoperable solution that integrates with multiple third-party technologies. This allows us to build a powerful infrastructure that can handle all of our marketing campaigns without having to wait for the input of any outside sources. From creating email automations to segmenting our customer list, WebEngage gives us the necessary tools to run our marketing operations without much fuss. Rating: 5/5 stars'
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Buyer, North America Mid Market Company
Dec 24, 2022
'When I took a look at WebEngage's marketing automation software offerings, I was underwhelmed. There really isn't much in terms of content or scope. Product vision was hard to come by and there's no real plan for the future. The product features don't even begin to compare to other software on the market right now. Trying to get the software to integrate with other systems was a complete failure. I'd give WebEngage's marketing automation software a 2 out of 5 stars, based solely on the lack of sophistication and range.'
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Buyer, Europe Company
Dec 23, 2022
'I recently tried out WebEngage's Marketing Automation Software and found it to be underwhelming. While the software does have some features to help automate tasks, they are not very user friendly and the user interface is quite cluttered and confusing. Furthermore, it does not offer any support for advanced features, which leaves me scratching my head as to how the software is supposed to make life easier. It also lacks any features that can support futuristic use cases, leaving me to conclude that this software may not be the best for long-term use. Given my experience with this software, I would rate it a 1/5 stars.'
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Buyer, SME Company
Dec 21, 2022
'5
In the recent times, I've been lucky enough to explore WebEngage's marketing automation software for a few of my projects.
Truly, the software is nothing short of impressive. The ease with which I could automate my projects and the ROI that I got out of it absolutely deserves appreciation. What's even better was that I didn't have to spend much money or efforts to get the job done.
Additionally, the software proved to be compatible with several existing softwares, thereby allowing me to explore numerous futuristic use cases. It surely packs a punch when it comes to its wide-ranging capabilities.
All in all, I'm highly thankful to have the privilege to use this software. And without much ado, I'll rate it 9.5 out of 10 for value for money and supporting futuristic use cases.'
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Buyer, North America Mid Market Company
Dec 16, 2022
'4 (Interoperability and integration):
I'm positively impressed with WebEngage's Marketing Automation Software when it comes to interoperability and integration capabilities. The platform has enabled me to easily connect with various third-party platforms like Salesforce, HubSpot, and Zapier to create automated campaigns across multiple channels. Additionally, the integration features make it easy to manage customer data between multiple platforms. The platform also provides detailed reports to monitor performance, allowing me to measure the success of my campaigns. All these features make WebEngage's Marketing Automation Software a great choice for businesses looking to streamline their campaigns and I'd give it a 9/10.'
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Buyer, North America Mid Market Company
Dec 15, 2022
'WebEngage's UI/UX
The UI/UX of WebEngage's platform is, in my opinion, where it shines the brightest. Every element of the interface was designed for maximum efficiency and ease of use. I found myself up and running with setting up processes, automating tasks, and discovering powerful insights within minutes of exploring the dashboard. Furthermore, my team was quickly able to dig into trending visuals and insightful reports to get the data required to make informed decisions. I am giving WebEngage a 9/10 rating on this matter.'
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Buyer, Manufacturing, SME
Apr 30, 2020
“Smart engagement software with intelligent analytics”
This platform comes loaded with smart analytics and AI to help the businesses generate automated reports. Precise, targeted, and quick users analysis can be done, to enhance the customer engagement, helping the overall lead generation and customer retention.
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Buyer, Finance, SME
Apr 30, 2020
“Setting new standards for customer engagement”
Marketo presents itself as one of its kind analytics driven customer engagement platform which is setting new benchmarks in the domain of marketing and lead generation in specific
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Frequently Asked Questions
How is WebEngage deployed?
WebEngage can be deployed on cloud.
What are pricing plans for WebEngage?
WebEngage pricing is based on following plans: Solo, Band, Choir and Orchestra. For getting exact details users can contact vendor.
What features does WebEngage offer?
The major features of this software are Personalization, Journey designer, Engagement, Analytics and Segmentation.
Does WebEngage offer free trial?
WebEngage Marketing Automation Software offers a free demo for all its versions on the website via videos and illustrations.
Does this software offer third-party integrations?
Yes. The software comes with third-party integrations where it can be integrated with other tools like Google, Tune, AppsFlyer and many more.
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