HCL TECHNOLOGIES LIMITED in Managed Services
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76 Buyers Negotiating
Summary
HCL offers enterprises a comprehensive portfolio of services designed to support their IT operations. Clients of HCL Technologies get access to applications, business process services, infrastructure, and engineering.
HCL’s portfolio of managed services includes:
The IT managed security services that HCL provides ensure compliance and security to SOX, PCI, ISO, and HIPPA standards. HCL has ISO 9001, ISO 27001, and ISO 20000 certified SOCs providing its clients with real-time protection.HCL’s portfolio of managed security services comprises security solution management, security solution monitoring, anti-phishing, managed endpoint security services, and anti-malware services.
The standard solutions provided include unified threat management (UTM), routers, VPN, firewall, end-point security solution, and proxy server/appliances. Additional cover is also provided for systems (UNIX or Wintel), database servers, web server applications, IAM solution, email security, AAA servers, and antivirus.
HCL’s portfolio of managed services includes:
- end-user managed services,
- network managed services,
- managed security services and
- data center managed services.
The IT managed security services that HCL provides ensure compliance and security to SOX, PCI, ISO, and HIPPA standards. HCL has ISO 9001, ISO 27001, and ISO 20000 certified SOCs providing its clients with real-time protection.HCL’s portfolio of managed security services comprises security solution management, security solution monitoring, anti-phishing, managed endpoint security services, and anti-malware services.
The standard solutions provided include unified threat management (UTM), routers, VPN, firewall, end-point security solution, and proxy server/appliances. Additional cover is also provided for systems (UNIX or Wintel), database servers, web server applications, IAM solution, email security, AAA servers, and antivirus.
Discussions
Strengths
Cautions
HCL TECHNOLOGIES Reviews
Buyer, North America Mid Market Company
Apr 27, 2023
I recently had the opportunity to work with HCL Technologies Limited on their Managed Services offerings, and I am thoroughly pleased with their services. The product vision and features that they provided felt as though it was tailored to our specific needs. In addition to that, I felt that their use of next-generation technology truly set this company apart from other services. Furthermore, I really appreciated their customer service staff and their dedication to providing value for money. The cost of ownership was also quite low, so that was great. Overall, Im very impressed with HCL Technologies Limited and would recommend their services to anyone considering managed services. Rating: 4.5/5
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Buyer, Enterprise Company
Apr 19, 2023
HCL Technologies Limited recently helped us with our Managed Services and I am very pleased with their services. They exceeded expectations in the product vision and features they provided, and it felt as though they truly understood our need as a customer. I also felt that they were ahead of the game in terms of supporting futuristic use cases. Additionally, I appreciate their emphasis on the cost of ownership and interoperability and integration. Moreover, the team at HCL Technologies Limited made sure that their service was user friendly and easy to use. Furthermore, the value for money I received from the services was top-notch, and their customer service staff was helpful and patient. Rating: 4.5/5
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Buyer, SME Company
Apr 18, 2023
I recently had the opportunity to work with HCL Technologies Limited on their Managed Services offerings, and I was really impressed. From their product vision to their customer service, I found the entire process to be quite seamless and easy to use. The product features are great and it feels like the company is really staying ahead of the game in foreseeing future use cases. It supports next generation technology, so I dont have to worry about my issue becoming behind the times. In addition to that, the cost of ownership and interoperability and integration are very reasonable. The company also provides great customer service, so that was also a major plus. Ive worked with HCL Technologies Limited and would definitely recommend their services to anyone considering managed services. Rating: 5/5
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Buyer, Europe Mid Market Company
Apr 03, 2023
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As a company, I recently had the chance to work with HCL Technologies Limited on their Managed Services offerings. I was really impressed with their customer service, product vision, and use of future technology. I felt that the product vision was up to date and was tailored to our needs, and that the ease of use was top-notch. On top of that, I appreciated their commitment to innovation and the overall cost of ownership. Moreover, the level of customer service and the use of next-generation technology were two major pluses. Im truly impressed with HCL Technologies Limited and would recommend their services to anyone in need of managed services. Rating: 4.5/5
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Buyer, Europe SME Company
Feb 22, 2023
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I recently had the opportunity to work with HCL Technologies Limited on their Managed Services offerings, and I am thoroughly pleased with their services. The product vision and features that they provided felt as though it was tailored to our specific needs. In addition to that, I felt that their use of next-generation technology truly set this company apart from other services. Furthermore, I really appreciated their customer service staff and their dedication to providing value for money. The cost of ownership was also quite low, so that was great. Overall, Im very impressed with HCL Technologies Limited and would recommend their services to anyone considering managed services. Rating: 4.5/5
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Buyer, Asia Pacific SME Company
Feb 09, 2023
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I recently had the opportunity to work with HCL Technologies Limited on their Managed Services offerings, and I was really impressed. From their product vision to their customer service, I found the entire process to be quite seamless and easy to use. The product features are great and it feels like the company is really staying ahead of the game in foreseeing future use cases. It supports next generation technology, so I dont have to worry about my issue becoming behind the times. In addition to that, the cost of ownership and interoperability and integration are very reasonable. The company also provides great customer service, so that was also a major plus. Ive worked with HCL Technologies Limited and would definitely recommend their services to anyone considering managed services. Rating: 5/5
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Buyer, Europe Company
Feb 06, 2023
I recently had the pleasure of working with HCL Technologies Limited on a Managed Services project. I was really impressed with the companys level of stability and maturity as well as their commitment to innovation. I felt that their product vision and features were up to date and truly tailored to our needs. On top of that, I found the ease of use to be exceptional and their customer service to be quite impressive. Their use of next-generation technology was also a great bonus. Moreover, the value for money and cost of ownership of their services were great, and the interoperability and integration of their services were top-notch. I highly recommend HCL Technologies Limited and their services. Rating: 5/5
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Buyer, Asia Pacific Company
Jan 25, 2023
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HCL Technologies Limited recently helped us with our Managed Services and I am very pleased with their services. They exceeded expectations in the product vision and features they provided, and it felt as though they truly understood our need as a customer. I also felt that they were ahead of the game in terms of supporting futuristic use cases. Additionally, I appreciate their emphasis on the cost of ownership and interoperability and integration. Moreover, the team at HCL Technologies Limited made sure that their service was user friendly and easy to use. Furthermore, the value for money I received from the services was top-notch, and their customer service staff was helpful and patient. Rating: 4.5/5
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Buyer, North America Company
Jan 17, 2023
As a company, I recently had the chance to work with HCL Technologies Limited on their Managed Services offerings. I was really impressed with their customer service, product vision, and use of future technology. I felt that the product vision was up to date and was tailored to our needs, and that the ease of use was top-notch. On top of that, I appreciated their commitment to innovation and the overall cost of ownership. Moreover, the level of customer service and the use of next-generation technology were two major pluses. Im truly impressed with HCL Technologies Limited and would recommend their services to anyone in need of managed services. Rating: 4.5/5
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Buyer, Mid Market Company
Nov 19, 2022
I recently had the pleasure of working with HCL Technologies Limited on a Managed Services project. I was really impressed with the companys level of stability and maturity as well as their commitment to innovation. I felt that their product vision and features were up to date and truly tailored to our needs. On top of that, I found the ease of use to be exceptional and their customer service to be quite impressive. Their use of next-generation technology was also a great bonus. Moreover, the value for money and cost of ownership of their services were great, and the interoperability and integration of their services were top-notch. I highly recommend HCL Technologies Limited and their services. Rating: 5/5
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Buyer, Power, SME
May 23, 2019
“On - Premise”
HCL Oracle''s Managed service delivers and includes all present products that are available on-premise. It aims to become one of the major cloud vendors with the largest end-to-end cloud capabilities.
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Buyer, Power, SME
May 23, 2019
“HCL Reference Platform”
HCL’s consultancy services for Oracle Cloud implementation services includes implementation of Oracle Cloud Apps through the SaaS model.The framework is further bolstered by deploying HCL cloud accelerators and HCL reference platform for Oracle Reference Platform.
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Buyer, Energy and Utilities, SME
May 23, 2019
“Cloud Consultancy Services”
Oracle''s Cloud Consultancy Services helps organizations define a cloud adoption strategy, cloud business cases, estimates, plans, and solution architectures.
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Buyer, Power, SME
May 23, 2019
“End to End Solutions”
HCL’s active participation help in streamlining migration process, in turn to provide comprehensive and end-to-end solutions for Oracle applications with its range of tools and offerings for the Oracle cloud.
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James Smith
May 23, 2019
“Migration Strategy”
HCL offers smooth deployment for process optimization and overcome major roadblocks which is imperative for well structures cloud mitigation.
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HCL TECHNOLOGIES Presence in
Managed Services
HCL has a strong presence across major regions including Americas, Europe, APAC, and MEA. This has helped the company to tap potential clients in different regions. Understanding potential markets, trends, and growth factors is a major aspect of HCL’s business strategy. In recent years, the company has emphasized on next-gen IT services, digitalization, and IoT, owing to the increasing spend by enterprises on digital technologies. For instance, in August 2015, HCL Technologies signed a five-year contract with SAI Global to offer IT managed application services.
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