ACCENTURE PLC Managed Services Reviews & Features
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Summary
Accenture is a centralized managed service provider that fulfils customer demands across business units. Process performance is repeatedly measured for delivery of services over the cloud. Managed services by Accenture are BPM repository tools & content, process architecture design & modeling, BPM capability training & development, reporting & analysis, process monitoring, lean six sigma virtual coaching, BPM Platform as a Service (PaaS), and business process execution.
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ACCENTURE Reviews
Buyer, Asia Pacific SME Company
May 15, 2023
(Rating 3/5)
Accentures Managed Services have been something I have been using lately. The vision and features are impressive and provide great potential, and the ease of use and cost of ownership are reasonable. However, I ran into some issues with interoperability and integration, and had to contact customer service for help. On the positive side, the companys stability and maturity are top notch. The overall innovation of the platform is also worth mentioning, with great new features rolled out every month. Customer service is rapid when contacted and the use of cutting-edge technology is also present. At the end of the day, its a great product, but I still feel there are some issues to resolve.
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Buyer, Asia Pacific Company
Apr 30, 2023
(Rating 4.5/5)
Accentures Managed Services are a top tier product. The vision and features are professional grade, and the ease of use and cost of ownership make it unbeatable. Having used multiple products in the past, I can confidently say that this is one of the best in terms of interoperability and integration. Companys stability and maturity is unbeatable in the current market. The overall innovation of the platform and features makes it a one of a kind product, and customer service is usually very helpful when contacted. In regards to futuristic use cases, the use of next-generation technology is quite apparent, and the value for money is definitely there. I would highly recommend this managed services to anyone in need of a reliable managed service provider.
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Buyer, North America Company
Mar 21, 2023
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I have been using Accentures Managed Services for over a year now, and I have been quite pleased with the service so far. The product vision and features are both quite impressive, and the ease of use as well as cost of ownership is also reasonably priced. Interoperability and integration with other products is simple and straightforward, helped by the amazing customer support team. Companys stability and maturity is quite reassuring and the overall innovation on the platform is also worth noting. Customer service is quick and efficient when required, and the use of next-generation technology is evident. While I have been satisfied with the services and value for money, the empowering of futuristic use cases could be improved.
#3 (Rating 4/
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Buyer, Asia Pacific Mid Market Company
Mar 19, 2023
(Rating 4/5)
I have been using Accentures Managed Services since the beginning of the year, and I can confidently say they are top notch. The vision and features of the service are highly innovative, and the ease of use and cost of ownership is also great. Regarding interoperability and integration, its really easy and hassle-free to set up, and come with out of the box integration with popular integrations. The stability and maturity of the company is highly dependable, and the overall innovation of the platform and features is quite inspiring. Customer service is always available and fast to respond when required, and the use of next-generation technology is also evident. I would definitely recommend these managed services to anyone looking to save time and money while getting an efficient and reliable service.
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Buyer, Mid Market Company
Feb 23, 2023
:
I have been using Accenture Managed Services for the past few months and it has been an extremely positive experience. The product vision is clear and well implemented, with the features being intuitive and easy to use. Cost of ownership is also reasonable and allows even businesses with limited budgets to benefit from using the system. Interoperability and integration with other tools is a breeze, and the team is always available to answer any questions. Companys stability and maturity is unmatched, theyve been in the industry for a while and it shows. The overall innovation of the product is also praiseworthy, with a new version released every few months. Customer service is highly responsive and extremely helpful if something needs to be sorted out. The use of next generation technology is also there, but the most noticeable feature in my opinion is the support for futuristic use cases. I would highly recommend the service to anyone looking for an efficient and reliable managed service provider.
#2 (Rating 3.5/
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Buyer, North America SME Company
Feb 10, 2023
Accentures Managed Services have been something I have been using lately. The vision and features are impressive and provide great potential, and the ease of use and cost of ownership are reasonable. However, I ran into some issues with interoperability and integration, and had to contact customer service for help. On the positive side, the companys stability and maturity are top notch. The overall innovation of the platform is also worth mentioning, with great new features rolled out every month. Customer service is rapid when contacted and the use of cutting-edge technology is also present. At the end of the day, its a great product, but I still feel there are some issues to resolve.
#5 (Rating 4.5/
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Buyer, UK Company
Jan 02, 2023
Accentures Managed Services are a top tier product. The vision and features are professional grade, and the ease of use and cost of ownership make it unbeatable. Having used multiple products in the past, I can confidently say that this is one of the best in terms of interoperability and integration. Companys stability and maturity is unbeatable in the current market. The overall innovation of the platform and features makes it a one of a kind product, and customer service is usually very helpful when contacted. In regards to futuristic use cases, the use of next-generation technology is quite apparent, and the value for money is definitely there. I would highly recommend this managed services to anyone in need of a reliable managed service provider.
Read
more
Useful
(0)
Not useful
(0)
Buyer, UK SME Company
Dec 24, 2022
(Rating 3.5/5):
I have been using Accentures Managed Services for over a year now, and I have been quite pleased with the service so far. The product vision and features are both quite impressive, and the ease of use as well as cost of ownership is also reasonably priced. Interoperability and integration with other products is simple and straightforward, helped by the amazing customer support team. Companys stability and maturity is quite reassuring and the overall innovation on the platform is also worth noting. Customer service is quick and efficient when required, and the use of next-generation technology is evident. While I have been satisfied with the services and value for money, the empowering of futuristic use cases could be improved.
Read
more
Useful
(0)
Not useful
(0)
Buyer, North America Mid Market Company
Dec 09, 2022
I have been using Accentures Managed Services since the beginning of the year, and I can confidently say they are top notch. The vision and features of the service are highly innovative, and the ease of use and cost of ownership is also great. Regarding interoperability and integration, its really easy and hassle-free to set up, and come with out of the box integration with popular integrations. The stability and maturity of the company is highly dependable, and the overall innovation of the platform and features is quite inspiring. Customer service is always available and fast to respond when required, and the use of next-generation technology is also evident. I would definitely recommend these managed services to anyone looking to save time and money while getting an efficient and reliable service.
#4 (Rating 3/
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Buyer, UK Mid Market Company
Nov 25, 2022
(Rating 4/5):
I have been using Accenture Managed Services for the past few months and it has been an extremely positive experience. The product vision is clear and well implemented, with the features being intuitive and easy to use. Cost of ownership is also reasonable and allows even businesses with limited budgets to benefit from using the system. Interoperability and integration with other tools is a breeze, and the team is always available to answer any questions. Companys stability and maturity is unmatched, theyve been in the industry for a while and it shows. The overall innovation of the product is also praiseworthy, with a new version released every few months. Customer service is highly responsive and extremely helpful if something needs to be sorted out. The use of next generation technology is also there, but the most noticeable feature in my opinion is the support for futuristic use cases. I would highly recommend the service to anyone looking for an efficient and reliable managed service provider.
Read
more
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James Smith
May 24, 2019
“Customer Performance”
Accenture multi-tier governance and reporting mechanisms helps performance measurement and outcomes on a continuous basis.
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James Smith
May 24, 2019
“Managed Services”
Accentire identifies managed service strategies that addresses organisation''s unique needs, and create solution for customer needs
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Buyer, Power, SME
May 24, 2019
“Engagement Model”
Accenture hybrids engagement model integrates both onshore and offshore components, which can provide greater cost effectiveness.
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James Smith
May 24, 2019
“Managed services”
Accenture has the ability of unified managed services capability to consolidate and manage the demand from the client’s different business units and functions
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ACCENTURE Presence in
Managed Services
Accenture is a prominent managed service provider. Accenture provides important components of services related to digital services, security services, and cloud services. The company focuses on its organic growth to enhance and innovate its offering, apparent from its expenditure on R&D. Accenture has capabilities to invent, develop, and deliver disruptive innovations for its clients, and to scale them faster. Accenture Technology’s growth platform comprises three service areas: Systems Integration, Technology Consulting, and IT outsourcing services. The company focuses on organic and inorganic growth. For instance, in November 2016, Accenture extended Amazon Web Services (AWS)’ managed service solution capabilities such as increased agility, scalability, and security into Accenture cloud management service. Furthermore, in January 2016, Accenture acquired CRMWaypoint, a supplier of cloud advisory and technology. This acquisition strengthened Accenture’s Cloud First Agenda and Salesforce capabilities. Cloud First Agenda focused on cloud services, including implementation, managed services, and cloud migration.
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