Luminoso Analytics Pricing & Demo

Are you from this Company?
Luminoso Analytics
Massachusetts, US
2010
Below $10 MN
Enterprise
40 Likes
83 Buyers Negotiating

Summary

Following features are offered by Luminoso Score Drivers:
  • Highlights- Capable to identify key insights in text data and see them in one place, so one can quickly and easily understand projects before taking a closer look.
  • Volume- Enables to view the full picture of how people perceive and write about your organization.
  • Sentiment- Analyze text and report on the presence of negative, positive, and neutral sentiment, so you know how people feel about your products and services.
  • Drivers- Analyze mixed datasets, correlating text feedback with numeric ratings to uncover what drives scores people give your products, services, and offerings.
  • Galaxy- It's easy for customers' voices to get lost in a sea of data. Luminoso Daylight finds overall topics and trends while keeping individuals' feedback visible and useful.
  • Score Drivers offers an intelligent way to automate at scale how an organization understands these mixed data sets, so they can go beyond the numbers to learn which specific aspects of their product, service, or experience need improvement.

Pricing:

Luminoso has not disclosed the price structure for the software on its website. To get a quote, please visit Luminoso’s website for its contact details.

 

Free Demo:

Information on a free demo can be gained by contacting Luminoso through its website.

Discussions

Strengths
  • +14
    Machine Learning Algorithms
  • +13
    Modeling APIs
  • +9
    Platform
  • +10
    Services
  • +8
    Software Tools
  • +10
    Large Enterprises (Revenue> 500 Million)
  • +9
    Small and Medium sized Enterprise
  • +6
    APIs for Batch and Real-time Predictions
  • +7
    Data Transformations
  • +11
    Data visualization and exploration
  • +5
    Model assessment and scoring
  • +12
    Model Evaluation and Interpretation Tools
  • +10
    Product Features and Functionality
  • +6
    Customer Feedback Frequency
  • +8
    licenses
  • +8
    Managed services (Support & Maintenance)
  • +7
    Professional Services (Consulting & Training)
  • +12
    New Product Launches
  • +11
    Product Upgradation
  • +7
    On-Site Support
Cautions
  • -10
    Customer Support
  • -6
    Dedicated Account Manager (DAM)
  • -12
    Others, please specify
  • -14
    Product Demos
  • -5
    Proof of Concept
  • -11
    Sales Support
  • -13
    Software Requirement Specification (SRS)
  • -11
    cutomer satisfaction
  • -7
    Solution Scalability
  • -5
    Products/Solutions Offered
  • -12
    Product Innovation
  • -14
    R&D Spend
  • -6
    Customer Redressal Mechanism/Program
  • -5
    Level of Support
  • -9
    Breadth and Depth of Product Offerings
  • -11
    Focus on Product Innovation
  • -12
    Product Differentiation and Impact on Customer Value
  • -13
    Product Quality and Reliability
  • -9
    Technical Support

Luminoso Analytics Reviews

user-icon

Buyer, Software, SME

5
Jan 31, 2020

“Reporting becomes easy”

The outputs by the software are flexible, and the dashboard is very intuitive. Reports can be created in MS Excel, Tableau or any other data tool. This feature has made my work so easy. Understanding the data becomes fast.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Software, SME

5
Jan 31, 2020

“The data makes sense”

Millions of software convert webchat transcripts into valuable data. However, finding insights from that data was often a considerable challenge. Luminoso made me see sense in the data and improve our customer care support.
Read less Read more
Useful (0) Not useful (0)
I agree to 360Quadrants Terms of use and privacy policy
Success
info
Error
Company Size :
  Enterprise
  SME
  Startup