Podium Live Chat Software is an Interaction Management platform that uses messaging to make it easier to contact leads, customers and team members. It facilitates one to collect payment, reviews and feedback and effortlessly communicates with the team, all in one easy to use inbox feature. It collects reviews from multiple sites with the aim of increasing business.
Podium Pricing
Based on the requirements, Podium Pricing includes three types of subscriptions. Below are the types of subscriptions under Podium Pricing:
Reviews, Messenger and Insight Bundle - $300 to $375 per location per month
Webchat - $100 to $110 per location per month
Team Chat - a) Up to 20 users: $40, b) 21-50 users: $100
Podium Demo
Podium Live Chat Software gives a free demo to customers through video-based illustrations with software or on the website. In case anyone shares the set of queries on an email, Podium’s support team personally addresses the issues to get it rectified
Podium Features
Business Instant Messaging: Enables one to send and open different file types. Notifies users when contacted
Survey Management: Supports the creation and deployment of various survey types on types of devices. Gathers feedback from structured and unstructured sources
Communication: Enables a popup chat window to encourage interaction between website visitors and company representatives. Sends automated emails to engage clients
Media Monitoring: Tracks and monitors social media trends and interactions. Manages social and ad messaging, measuring the full impact of campaigns
Process Management: Triggers creation of new cases after customers leave feedback. Analyse collected feedback in real-time
System Management: Provides a secure and compliant system. Inspects and monitors the system to keep it up to date