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Arizona, USA
2008
$101MN to $500MN
Enterprise
58
Likes
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Free Demo
65 Buyers Negotiating
Product Overview
No Summary And Details
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Discussions
Strengths
+5
Cloud, Web-based, SaaS
+6
On-Premise
+9
System Integration
+10
Ticketing
+13
Forum to Reponse
+14
Tickets and Tagging
+10
Co-Browsing
+13
Lead Development
+5
Team Inbox
+7
Hybrid
+12
Consulting
+11
Live Support Chat
+8
Maintenance & Troubleshoot
+5
Live Chat
+12
Web Portals
+9
In-App Messaging
+7
Notifications
+6
Pop-up Chat
+8
Targeted Emails
+12
Conversation Archiving
Cautions
-6
Customer Profiles
-11
Customization
-14
Knowledge Base
-12
Attachments/Screencasts
-14
Customer and Contacts Database
-10
Response Automation
-11
SLA Management
-13
Ticket Collaboration
-7
Ticket Creation
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