Moxie Live Chat Software is a multifaceted customer engagement platform designed for businesses to provide a more interactive customer experience by proactively engaging with them and assisting them throughout the buying experience. It uses a patented technology tailor-made to provide a better service to the customer.
Moxie Pricing
Detailed Moxie pricing has not been disclosed, but it is in line with the leading competitors in the Live Chat Software market. Most software companies and vendors require you to contact them with details so they can offer competitive personalized pricing based on your needs. For more details about Moxie pricing plans, contact the company.
Moxie Demo
Demo can be requested for using Moxie Live Chat Software by visiting their official website.
Features
Mobile First Design
- Assists customers have a fluidic experience across devices.
- Allows customers to browse and chat simultaneously.
Device Recognition
- Simplifies user experience by recognising the device .
- Connects to the same agent in order to make the customer experience familiar.
Chat Deflection
- Presents self-service answers in advance of a chat, conserving valuable human capital.
- Provides insights on guidance conversion, engagement performance, chat performance and agent performance.
Translation Service
- Translates chat in real time.
- Allows agents to interact with customers in their native language.
Online Tracking
- Moxie Live Chat Software analyses data like shopping cart value, leads referrals and page visits allowing you to approach the customer strategically based on data collected.
Facebook Messenger Integration
- Provides Bot support and intelligent routing.
- Unifies agent client user interface.