Intercom Pricing & Demo

Are you from this Company?
Intercom
80 Likes
85 Buyers Negotiating

Summary

Intercom live chat software that is used to catch website visitors and convert into customers. Intercom engages the visitors on the website and texts the visitors through chat or email. This software allows to track events and custom data for leads. The events are recorded when a visitor starts conversation with one of the teams and becomes a lead. The software also allows to add leads to the companies.

Intercom Pricing

Intercom live chat software offers three  Intercom pricing plans for its users. Below are the Intercom pricing plans offered by Intercom to its users:

  • Messages - $53 per user per month.
  • Inbox - $53 per user per month.
  • Articles - $45 per user per month.
For more details about Intercom pricing plans, please contact the company.


Intercom Demo

Intercom live chat provides a 14 days free trial to its users which the users can quit after 14 days if the visitors don’t wish to continue ahead. Intercom also provides email support to it’s users that require the same.


Features

Track user data in Intercom

  • Allows to track the last seen on iOS and Android devices.
  • Tracks events and custom data for leads.


Messenger Launcher

  • Allows to choose how the messenger bar opens for the visitors.
  • Allows to make the messenger available for selected users only for offering real support.


Modern live chat

  • Easy to navigate and familiar with users.
  • Allows use of GIFs and emoji, see typing indicators and more.


Collaboration between Sales and Support

  • Assigns sales inquiries and support requests to the right teams and individual teammates.
  • Allows to see in-depth information about the other user along with conversations.

Discussions

Strengths
  • +5
    Cloud, Web-based, SaaS
  • +7
    Hybrid
  • +6
    On-Premise
  • +12
    Consulting
  • +11
    Live Support Chat
  • +9
    System Integration
  • +10
    Ticketing
  • +13
    Forum to Reponse
  • +5
    Live Chat
  • +14
    Tickets and Tagging
  • +12
    Web Portals
  • +10
    Co-Browsing
  • +9
    In-App Messaging
  • +7
    Notifications
  • +6
    Pop-up Chat
  • +8
    Targeted Emails
  • +12
    Conversation Archiving
  • +6
    Customer Profiles
  • +11
    Customization
  • +14
    Knowledge Base
Cautions
  • -13
    Lead Development
  • -5
    Team Inbox
  • -12
    Attachments/Screencasts
  • -14
    Customer and Contacts Database
  • -10
    Response Automation
  • -11
    SLA Management
  • -13
    Ticket Collaboration
  • -7
    Ticket Creation
  • -8
    Ticket Response
  • -9
    Workflow Automation
  • -8
    Maintenance & Troubleshoot

Intercom Reviews

user-icon

Buyer, Software, SME

5
Apr 30, 2020

“Online sales and Support Systems”

Enables the sales by talking to website visitors, provides an onboarding tour for new sign-ups, provides support through live chat, knowledge-based support systems and more.
Useful (0) Not useful (0)
user-icon

Buyer, Healthcare, SME

2
Apr 30, 2020

“Quick and easy support for small teams”

Allows to communicate in real-time with customers to identify and resolve problems. It also automates the communication of components of the onboarding process
Useful (0) Not useful (0)
I agree to 360Quadrants Terms of use and privacy policy
Success
info
Error
Company Size :
  Enterprise
  SME
  Startup