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Helpshift
Helpshift Pricing & Demo
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Discussions
Strengths
+6
On-Premise
+8
Maintenance & Troubleshoot
+9
System Integration
+13
Forum to Reponse
+5
Live Chat
+14
Tickets and Tagging
+10
Co-Browsing
+6
Pop-up Chat
+12
Conversation Archiving
+13
Lead Development
+5
Team Inbox
+5
Cloud, Web-based, SaaS
+7
Hybrid
+12
Consulting
+11
Live Support Chat
+10
Ticketing
+12
Web Portals
+9
In-App Messaging
+7
Notifications
+8
Targeted Emails
Cautions
-6
Customer Profiles
-11
Customization
-14
Knowledge Base
-12
Attachments/Screencasts
-14
Customer and Contacts Database
-10
Response Automation
-11
SLA Management
-13
Ticket Collaboration
-7
Ticket Creation
-8
Ticket Response
-9
Workflow Automation
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