Haptik Pricing & Demo

Haptik is a sales-driven customer engagement software which makes use of conversational AI to generate leads. Available on a website, mobile app and other messaging channels, Haptik Live Chat Software focuses on making customer support smooth and fuss-free by providing its users a fulfilling experience. It increases customer satisfaction through the integration of AI and Analytics. The software helps in creating an efficient system to manage the customer engagement and thus, helps to fasten the sales process.

Haptik Pricing

Haptik pricing depends on the number of messages being sent and received on the company’s website. It can vary from ₹25,000 per month to ₹1,00,000 per month depending on the bulk of messages exchanged through Haptik. One can request for a quote based on the requirements and Haptik pricing. For more details about their pricing plans, please contact the company.

Haptik Demo

A demo can be obtained to get to know how Haptik Live Chat software works through filling out a simple form on the website which asks for details like name, business email, country and job title. This will help one to explore the platform before trying it.

Features

• Engage with customers through AI technology which lessens the load on live agents
• Automate allocation of complex issues to different live agents

Analytics 

• Integrate AI with analytics to provide complete and rich insights into customer activity
• Analyse chat history and help achieve goals

UI Elements

• Facilitate communication through numerous built-in UI (User Interface) elements for the convenience of the customers
• Enable customer satisfaction through buttons like quick reply and store locators

NLU Accuracy

• Integrate AI with NLU (Natural Learning Understanding) which provides the chatbot with machine reading comprehension
• Identify, comprehend and respond to all kinds of messages being received