Vision Helpdesk ITSM Pricing & Demo

Vision Helpdesk is a leading software that helps businesses to manage easily their customer support ticket management. On this cloud-based network, users can centralize and organize their customer support workflow. The software can easily automate and ease tasks by assigning them on a shared platform and getting quick feedback and responses. With Vision Helpdesk, staff members can easily solve tickets in no time. 

Vision Helpdesk Pricing:

 Vision Helpdesk Pricing differs for different ranges -SAAS Cloud License, Recurring License, and One-time License. Vision Helpdesk Pricing list is down below: 

1. SAAS Cloud License  (US/UK/EU) billed annually

1. Starter   $12
2. Pro        $20
3. Satellite $24

1. Recurring License (annually)

1. Starter    $8 
2. Pro         $16 
3. Satellite  $20 

1. One time License (per agent)

1. Starter    $200
2. Pro         $400
3. Satellite  $500

Vision Helpdesk Demo:

Interested users can book a 45 minutes demo after which questions can be raised. Additionally, the software provider also offers a guided tour and a 30 day free trial without any obligation which the user can avail upon signing up. 

Vision Helpdesk Features:

• Interactive and Intelligent Platform

• Create and assign tasks and overlook their progress through the interactive virtual dashboard
• Automate ticket management and quickly solve tickets by following a rule-based criteria 

• Efficient Ticket Billing

• Set billing rate per department as per ticket or time and charge customers accordingly
• Make single-level tax rules, create billing packages and detailed billing reports through the interactive tool

• Blabby and Gamification

• Use Blabby to conduct intra company collaborative exercises, thus making it private and safe
• Set achievable goals and targets for staff, maximizing productivity and customer satisfaction

• Self Service Customer Portal

• Allow customers to flexibly seek self- service on any of their devices and logging in through their Google, Facebook, and LinkedIn accounts.
• Empowers customers with relevant ticket information in their hands along with suggestion and FAQ’s.

• Helpdesk Mobile Apps

• Helps agents to track and solve tickets even when they are on a move
• Ensures happy customers with greater availability of customer support at hand