iSupport Pricing & Demo

iSupport has been helping IT organizations enhance the efficiency of their service delivery processes for many years now. With its excellent collection of online resources and a simple but effective ticketing tool, iSupport lets users handle its resources with ease, and conduct their activities faster. Its versatility and flexibility make it a favorite among users.

iSupport Pricing:

iSupport Pricing is in a single-time payment, per user format with a perpetual license. iSupport Pricing is $699 for each user, and there is no free version available. It has options for extra features and tools which can be purchased. Contact the iSupport team for further information.

iSupport ITSM Software Demo:

Users looking to try out iSupport can get a free demonstration by filling out a form on the official website. This demo provided by iSupport is a public one, so the user should enter their information knowing that it won’t be private.

iSupport ITSM Software Features:

→Asset Tracking and Device Monitoring

• Monitor devices and their features, like disk space, CPU memory, incidents, and alerts, etc.

• Perform real-time scans and compare the metrics with standard ones in order to detect issues.

→Incident Management

• Blend discussion forums, chat, email, support requests, and phone into a single point of entry

• Create, update, and automatically respond to incidents, based on a received email

→Knowledge Distribution

• Integrate a management process into the service and support activities to create and distribute the knowledge all over the organization
• Ensure complete entry of knowledge through approval workflows

→Reporting

• Create common reports using a drag and drop builder and deliver them with advanced filtering for convenience

• Access real-time reports from anywhere without any additional permissions or licenses

→Service Contracts

• Create service contracts for your customers and manage them on your own using tracking and restricting features

• Create different service levels for different customers, meeting customer expectations and saving time