IoT can be defined as an interconnected system in which devices are connected using network communication technologies. IoT device management is the backbone of an IoT architecture that enables communication between devices or things. IoT device management software provides provisioning, monitoring, authentication, device configuration, software update, and patch management, all of which are indispensable requirements for IoT deployment. Thus, IoT device management aims at managing the exponentially growing IoT devices, providing extraordinary customer experience, maximum uptime, and device security.

VISIONARY LEADERS

Visionary leaders are the leading market players in terms of new developments such as product launches, innovative technologies, and the adoption of growth strategies. These players have a broad product offering that caters to most of the regions globally. Visionary leaders primarily focus on acquiring the leading market position through their strong financial capabilities and their well-established brand equity.

DYNAMIC DIFFERENTIATORS

Dynamic Differentiators are established players with very strong business strategies. However, they have a weaker product portfolio compared to the visionary leaders. They generally focus only on a specific type of technology related to the product.

INNOVATORS

Innovators in the competitive leadership mapping are vendors that have demonstrated substantial product innovations as compared to their competitors. The companies have focused on product portfolios. However, they do not have very strong growth strategies for their overall business, when compared with the visionary leaders.

EMERGING COMPANIES

Emerging companies have niche product and service offerings. Their business strategies are not as strong as that of the established vendors. The emerging vendors include the new entrants in the market, emerging in terms of product portfolio and geographic reach, and require time to gain significant traction in the market.

IoT device management software find enormous applications in the healthcare vertical; for instance, in monitoring and notifying a patient’s medical health parameters and medication. Additionally, IoT telecom services are applied for easy monitoring and ad-hoc patient diagnosis, offering automation in operations. The latest IoT-enabled diagnostics devices combined with lab-on-chip technologies have opened innovative treatment opportunities to further arrest the progression of various serious diseases. The transportation and logistics vertical are facing challenges in tracking their logistics components, including trucks and drivers, among various others to achieve automation and scalability in their operations. IoT application in connected logistics allows clients and logistics providers to make quick adjustments, in case there is any delay in shipments. IoT services strengthen supply chain management by offering transparency so that the users can take effective decisions in real-time. IoT is empowering the utility vertical by offering smart services such as smart grid for energy consumption, smart gas metering, and smart water metering. The smart utility domain manages the infrastructure which offers vital services to communities such as water, electricity, and gas. IoT Device Management Software plays a key role in the manufacturing application through identification technologies. By using smart devices such as sensors, actuators, and tags, the production processes can be optimized, and the entire lifecycle of objects from production to delivery can be monitored. By tagging items and containers, the status of the shop, location, and disposition of materials, and the status of production machines can be obtained.

The IoT system is comprised of three major components: devices, connectivity technologies, and applications. These smart objects in the IoT need to execute intelligent algorithms for interacting with other things such as sensors, actuators, or tags, in an efficient manner. With the increase in the usage of IoT technology, organizations are implementing various solutions to boost the overall efficiency of their IoT system. The solution segment is one of the most promising components of the IoT market. This chapter provides a detailed description of all IoT solutions along with their market size forecast and estimation.

The IoT Device Management Software segment includes real-time streaming analytics, security solutions, data management, remote monitoring, and network bandwidth management. Real-time streaming analytics solution follows the distributed and scalable data integration framework to analyze various sources of data and events. It also helps organizations to detect irregularities in real-time data and trigger alerts whenever there is an error in the IoT ecosystem. IoT security solutions address various security challenges such as Point-of-Sale (PoS) threat, threats at sensors, gateways, and threat of securing IoT data and end devices. Additionally, data management solution focuses on device data, while remote monitoring system focuses on monitoring the assets of an organization, thereby reducing the time and cost of service. Network bandwidth management is a collection of tools and techniques that can be used by an organization to manage demand across critical segments of the network.

REAL-TIME STREAMING ANALYTICS

Smart and connected IoT devices generate huge amounts of data, which can be analyzed and used for various applications across different industry verticals. This data can be transformed into important information and is used to enhance the overall efficiency and profitability of organizations. A real-time streaming analytics solution follows the distributed and scalable data integration framework to analyze various sources of data and events. It helps organizations to detect irregularities in real-time data and trigger alerts whenever there is an error in the IoT ecosystem. Vendors face various challenges throughout the implementation of real-time analytics. Some of these challenges are analyzing event streams continuously; analyzing different types of data in a wide variety of formats; providing aggregated and individualized analytics for each device; responding to discovered insights using automated processes; and scalability and high availability for large scale deployments. Overcoming these challenges and deploying the required solution can help organizations in easy decision-making, customer retention, and taking appropriate business-related decisions in real-time. Various vendors such as Microsoft Corporation and IBM Corporation offer real-time streaming analytics solutions due to its importance in the IoT ecosystem

SECURITY SOLUTION

The use of IoT is increasing at a rapid pace across various industry verticals such as manufacturing, healthcare, and home and automation. The implementation of IoT has been instrumental in transforming local industries into global by connecting remote branches, enabling M2M communication.

The evolution of IoT has created several security challenges such as PoS threat, threats at sensors, gateways, and threat of securing IoT data and end devices. These threats have a devastating impact on businesses and can lead to great financial loss if IoT security systems are not considered. Vendors make use of various principals to secure IoT systems such as incorporating security during the design phase, using the latest operating system to avoid unknown vulnerabilities, identifying and authenticating the devices connected to the network, patching of security updates, and implementing vulnerability management strategies.

DATA MANAGEMENT

Managing IoT device data is one of the most important and crucial aspects for any application area. Data management solution is required to take care of the device logs, IP addresses, serial numbers, and model numbers. Most organizations convert this information into metadata, which is further categorized by complex algorithms. Data management solutions help to capture data such as meter readings, temperature readings, and sensor readings. These readings are converted into a format, which is supported by data analytics software for further operations. If a large number of devices are installed in an IoT ecosystem, some of them are bound to have problems, such as connectivity issues or device firmware problems. Connectivity log plays an important role in managing all the device problems related to failed connectivity. Devices can also report the diagnostic information in the form of error codes consisting of a time stamp, which can be analyzed to take the necessary action for efficient device management.

REMOTE MONITORING

IoT remote monitoring solution is the implementation of an end-to-end monitoring solution for multiple machines running in remote locations. Asset-intensive industries face numerous challenges when it comes to ensuring mission-critical plants and maximum efficiency of equipment. Moreover, in order to meet device uptime and overall business operation expectations, businesses are focusing on their assets and their monitoring.

Remote monitoring systems enable businesses to upgrade and control the products in the field. A user can download software patches instead of making in-person service calls and can remotely adjust the different product parameters and attributes to achieve optimum performance.

Remote monitoring is also used for reducing the cost of service. Connected devices can speed-up time to resolution by linking sensor data and existing knowledge bases, and providing service engineers with accurate information that can speed-up problem diagnosis and resolution. For instance, in an IoT-enabled business, if device failure occurs at a remote location, a user can get enough information about that device before arriving on the site. In this way, a user is well-versed with the problem beforehand and can save time and cost.

NETWORK BANDWIDTH MANAGEMENT

Network bandwidth management is a collection of tools and techniques that can be used by an organization to manage demand across critical segments of the network. Network bandwidth management notifies about outages such as power failure, complete or partial failure of hardware and software components, scheduled maintenance such as software or hardware upgrades, operational errors, and natural calamities. Furthermore, it is helpful in increasing network efficiency by tracking bandwidth and resource consumption. It takes care of the performance and availability of servers and network congestion, thereby increasing the efficiency of connected devices. Network bandwidth management also monitors protocols, end-user generated traffic, and upcoming bottlenecks.

Best IoT Device Management Software

Comparing 52 vendors in IoT Device Management across 85 criteria.
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As the premier provider of security and connectivity software for IoT edge applications, Allegro provides manufacturers creating “smart“and secure devices with easy to use, feature rich Internet enabling software toolkits.

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Microsoft announced two new offerings for the streamlining of IoT device management softwares: Azure IoT Hub device management and the Azure IoT Gateway software development kit. These products help developers, IT managers, and Operational Technology (OT) operators to efficiently manage IoT deployments. These platforms manage data from devices such as sensors, single purpose microcontrollers, and gateways.
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Oracle offers reliable IoT device management software and platform with the help of ODCS, which is involved in managing configuration changes, firmware updates, security, and compatibility issues. Its flagship product Oracle® Cloud works on device management.
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IBM offers a significant breadth of offerings as the IoT device management software and provides enhanced features and functionalities to its commercial customers. Its flagship product is a fully managed, cloud-hosted service that makes it simple to derive value from Internet of Things (IoT) devices.
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PTC leads the IoT market by providing robust IoT offerings. The company has been actively adopting organic and inorganic growth strategies. It provides ThingWorx platform which offers complete set of critical IIoT capabilities, both natively and through robust integrations with partners like Microsoft and Rockwell.
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Wind River has a comprehensive portfolio of software solutions for harnessing intelligence to drive innovation and business transformation. It provides software and tools for developing infrastructure for the IoT. Wind River® Helix Virtualization Platform consolidates multi-OS and mixed-criticality applications onto a single edge compute software platform, simplifying, securing, and future-proofing critical infrastructure solutions in the aerospace, defense, industrial, medical, and automotive markets.
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Telit offers a wide range portfolio of integrated products and services for end-to-end IoT deployments. These products and services include cellular communication modules in all technologies, GNSS, short-to-long range wireless modules, IoT modules, IoT connectivity plans, and IoT platform services. The IoT modules include automotive IoT modules, short-range wireless IoT modules, cellular IoT modules, and GNSS positioning IoT modules.
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Cumulocity IoT device management software and application management platform is instrumental in reducing the complexities of IoT, and allows the scalable and flexible management of millions of heterogeneous devices connected over the network. It manages the status of newly-connected devices, monitors the connection quality and the service status of devices, manages the software and the firmware on devices, including the credentials of devices, and helps to remotely locate, monitor, control, and troubleshoot the connected devices.
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Particle is an open-source framework that lets users build their Internet of Things devices control panel. The platform provides the developer with options to remotely access the device and offer cloud services as well. Particle is one of the very widely used platforms with its reach to more than 150 countries, and thousands of companies are using the framework to build interactive APIs. IoT devices are expanding in every field and so the popularity of Particle.
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Arm Holdings provides  IoT device management software, deployed on premises, without dependency on any cloud instances. Solution is named as Pelion Device Management. It provides simple, secure, and flexible IoT management capabilities for a range of device profiles. It Reduces complexity of device management and diversity of device profiles.

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Proximetry delivers device software solutions that handle a lot of things in the Internet of things. In late 2016, the company was bought by relayr. Now both the companies are working jointly together to ensure stable integration of the technologies into one full end to end IoT architecture. This will help in collecting, processing, and analyzing the big data from all the integrated devices to get suitable business results. It offers device management latform named as Proximetry Edge Device Management Platform.

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Amplia Soluciones has a product to deal with IoT for business solutions named as- OpenGate. It calculates the standard OEE parameters for each unit of the device, with periodic statistics to have a broader timely view. This information is sent from the devices to OpenGate, providing global and unified information on the running devices. It can be used to check the efficiency and performance of any remote object. It offers configuration, remote updates, status alarms, diagnosis of any element in the solution. OpenGate monitors the solution to allow proper functioning of the business Monitoring and acting over the infrastructure includes sensors, communication devices, network element, and third party carriers. Its acts include sending operations, diagnosis, and configurations.

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Advantech is in the market since its inception and deals with all the services, sensors, and cloud-based services. It is an open-source platform that lets users build an app to provide connectivity of IoT devices. The software used by Advantech is indigenously built and is called WISE-PaaS. Developers can build very intuitive apps for users using the framework.

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2.4
Aeris provides a wide array of IoT device management software and services for its commercial clients in the IoT arena across the globe. The company offers reliable IoT device management software and services, including M2M solutions and services that help IoT vendors and CSPs build profitable IoT businesses. Aeris’ flagship platform, AerPort, has been instrumental in offering advanced functionalities in different areas of IoT device management, including device traffic management and alert management.
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Smith Micro Software is as the name suggests a software-based U.S. firm which presents numerous fundamental solutions in communication, family safety, and graphics. The company produces software to improve the entire mobile experience while also presenting solutions to wireless service provider giants.  Smith Micro's very own SafePath platform aims to enhance IoT, home network, and security solutions for mobile devices. Recently, the company announced SafePath 6.0, which is the latest update.

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ORBCOMM is a top-notch company that offers effective IoT solutions to increase operational efficiency. Its innovative technical products make it one of the leading M2M industries. They offer award-winning GPS tracking products with a Cargo sensor that makes the user quite flexible in ongoing support.  ORBOCOMM includes an embedded platform that protects cargo without spending too much cost. They deliver a single high-end interface that manages the asserts across numerous networks effortlessly. CargoWatch® Secure is the product offered by the company which tracks assets in-transit and in-storage.

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Google Cloud IoT is a complete set of tools to connect, process, store, and analyze data both at the edge and in the cloud. The platform consists of scalable, fully-managed cloud services; an integrated software stack for edge/on-premises computing with machine learning capabilities for all your IoT needs.
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Bsquare is a US-based IoT service provider, a technology distributor, and a system integrator. The firm's own IoT engineering services purposes of enhancing asset utilization and optimization with data-driven diagnostics and IoT device management. Bsquare's DataV helps automate the process, monitor assets, predict failure and make business outcomes better and efficient.

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2.2
Zentri which is acquired by silicon labs is emerging as a secure IoT platform provider that helps commercial customers to install software on embedded devices and developers to create mobile apps which work jointly with the connected products and the cloud. The company's device control and management products and services, including cloud-based monitoring, are widely adopted by various enterprises and commercial customers in the market. The Zentri Device management Service (ZentriDMS) is part of the Zentri cloud service portfolio. Product companies primarily use ZentriDMS to manage entire product lifecycles.
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Tibbo Technology focuses on designing, manufacturing, and marketing programmable IoT modules, boards and controllers for IoT and automation applications. It provides AggreGate IoT integration platform which is a white-label framework for device management and monitoring product.
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DevicePilot is the software used for locating, monitoring and managing connected devices at scale.They have planned the model, which helps to get the analytics from the data provided by the clients. They do this by providing their clients with simple software, and they guide them through the whole process. 
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1.6

WSO2 is an open-source platform to enhance the connectivity among multiple devices. It is a one-destination solution for all of the problems faced during the process of establishing an environment of connected devices. It’s a server that lets you build an API to provide the users with an option to have an app to manage all the IoT devices. The framework also requires very light coding.
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1.5

Capricode Oy has SyncShield- a state of the art cyber-security solution with centralized management, monitoring, and remote updating service. More than that, SyncShield is a comprehensive software tool that integrates easily into existing back-ends and device platforms. It enables full automation to keep device fleets updated and secured over their entire life cycles. Capricode offers SyncShield technology to device OEM's, service providers, IoT platforms, integrators, enterprises and technology partners. It fulfils a combined need to manage and secure their connected devices with easy customization and its flexible integration levels with open interfaces and a dedicated development kit.

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Enhanced Telecommunications Inc. offers a wide range of products, which includes service assurance, service management, device management, and IP services to its commercial customers across the globe. It offers reliable device management solutions and services, including Auto Configuration Server (ACS), device management, IoT device management, integrated ACS, field tech ACS, tips and tricks for device management, and device testing.
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APPDYNAMICS introduced an IoT platform named as IoT Monitoring that works in real-time. It can connect to multiple devices and still perform to its peak capabilities. The platform runs instant diagnostics to evaluate performance and overall usage of the enterprise to offer insights aimed to enhance the overall performance. It is a thorough service that provides quick alerts and covers spectrum like unpredictable errors, server topology discoveries, and tracing business actions, capable of offering reports on revenue.
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Arris Group Inc offers smart media devices with IoT enabled integrated platform. It can change the world by introducing entertainment with high-end voice-visual assistance. Thus, they can control as well as monitor the entire home IoT services efficiently. Versatile software with a high-performance processor easily enables the app environment. Its platform ARRIS HOMEASSURE™ delivers reliable, high-performance Wi-Fi® throughout the home, with a solution that’s easy for consumers to install and use, while reducing support costs.
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Atos provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. Atos created Horus PKI for managing connected devices life and to create electronic certificates. It support security services such as user authentication, non-repudiation of transactions, and confidentiality of data exchanges.

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Beeline is a software as a service company dealing with solutions for sourcing and managing the extended workforce. The company ranks among the most extensive vendor management system (VMS) providers. The discussed provides Workforce Management Solution Design, Consulting, Account Management, Global Strategy and Governance, and Data Analysis.

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Bittium provides reliable and secure solutions for connectivity, tactical communications and biosignal measuring and monitoring. Bittium SafeMove® Mobile VPN remote access software provides always-on, secure and seamless mobility and addresses some of the most common issues with mobile connectivity. It is software solution for managing and delivering seamless, uninterrupted and secure network connectivity to mobile devices such as laptops and tablets. 

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Casa Systems have become a renowned name when it comes to cellular IoT solutions. The company doesn’t believe that one service will fit everyone, so they have built the Axyom C-SGN that seeks to provide the optimal level of cellular IoT while working with the Axyom Software Platform. They help to implement different IoT technologies, especially for the prosperity of commercial hubs along with flexibility. Their services are especially helpful for the better performance of NB-IoT.
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Frequently Asked Questions (FAQs)
7 key industries are using IoT for their growth. Communications, Retail, Energy, Manufacturing, Financial Services, Healthcare and Transportation.
IBM Corporation, Aeris Communications, Inc., Microsoft Corporation, Bosch Software Innovations, Oracle Corporation, PTC and Advantech Co. Ltd.
As the technology evolves, an IoT ecosystem keeps on getting complex. The number of connected devices keeps on increasing in order to deliver more data that can increase and improve the proficiency of a business. The devices connected may range from small sensors, single-purpose microcontrollers to powerful gateways that connect the devices form the server. Bug fixes, software updates, and device replacements are part of the system. So as to minimize the downtime while maintaining both hardware and software, organizations must have certain paradigms. An IoT platform’s device management offers certain facilities that can take care of devices and software to reduce the downtime and keep up the productivity like Provisioning and authentication, Configuration and control, Monitoring and diagnostics, Software updates and maintenance.
IoT Device Management market is driven by few key factors like IoT Device Scope, IoT Security, IoT Device Monitoring and Maintenance and Edge Computing in IoT Network.