IBM advanced IoT applications include enterprise management, facilities management, and product development. IBM Watson AoT not only helps organizations with risk analysis and management, but also checks privacy and protects decentralized systems using blockchain capabilities. Clients can make use of IBM’s cloud deployment model to reduce operational costs and capital expenditure. IBM also offers the on-premises deployment model so that clients can maintain high-end security and avoid misuse of data.
IBM services include business consulting, technology services, financing, and training, and provides its AoT solutions to various types of end-users, such as application developers, business analysts, data scientists, and consultants. Hence, the company has robust delivery functionalities. Clients can also make use of pre-sales support which includes product demos, entitled system support, and support portal to resolve their queries and learn about the company’s products quickly. The type of support, i.e. on-site or remote, can be decided by the client depending upon the issue faced and cost to resolve it. The post-sales support of IBM includes technical support along with customer support and sales support.