Dell offers ProSupport Suite and support tools, which include TechDirect and SupportAssist as a part of its support services.
The ProSupport plus is an exclusive offering of Dell services, which includes premium features, such as dedicated technical account manager, priority access to ProSupport engineers round the clock, and proactive automated support with support assist. Dell offers real-time intelligence on the edge of the device to analyze the data and harness the real insights of the data. Dell allows its big data analytics on the enterprise data center or on cloud.
Dell offers Dell Statistica, a collective intelligence that empowers data scientists and data engineers to partner and collaborate with the available models, applications, and functions that would be instrumental in driving the innovation. Dell Statistica provides predictive analytical modeling on the data that can fetch important insights from the unstructured data.
Edge analytics offered by Dell is instrumental in providing the much-needed flexibility and agility for IoT implementation. Data scoring and light computing at the edge of the devices minimizes the costs of transporting and saving of data. Analyzing the data on the edge of the devices provides real-time insights, which can be instrumental in taking proactive business decisions.