Zendesk Support Pricing & Demo
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74 Buyers Negotiating
Summary
Zandesk is an all-round call-centre software solution which is tailored in such a way to suit all the needs of the root causes of problems that crop up every day at their workplace. It is basically a support software which is on cloud and is widely used for bettering client and customer communication.
Zendesk Pricing
Zendesk pricing is such that it makes this software the most cost-effective in this space and thus favoured by many call centre organizations. Its price starts from $5 per month per user for the basic package and for an enterprise it is $99 per month. Your total amount is billed annually. For the best pricing plans, contact the vendor.
Zendesk Demo
In the model of zendesk pricing, there is a provision for a free trial policy, however, they do not have a free version of this software. There is a 24*7 chat support with technical assistance on call. Product training is available on-site along with webinars.
Zendesk Features
Here go the premium features of Zendesk that differentiate it from others:
Built-in functions pertaining to call centres: Used for call recording, call logging, call scripting, and escalation management. It also can be used for queue management, inbound and outbound call centre, interactive voice response, and analytics reporting.Advantageous for your financials: Using Zendesk significantly lowers your operating costs through a decrease in support costs. It also boosts employee productivity and customer satisfaction increases with time making it a win-win situation for both parties.
More Add-ons: With Zendesk, you can perform session routing which directs calls to the most eligible representatives after considering several factors. One can also do concurrent calling and session queuing to streamline the processes.
Integration with 3P apps: Zendesk gives you an option of integrating more than 100 third party apps. The facility of flexible ticket management with automated workflow on the web interface with multiple channel support.
Discussions
Discussions (5)
Vendor
Purushottam Yede's requirement
14/06/2022
"This is test"
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Vendor
Manish Rane's requirement
26/05/2022
"This is test"
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Buyer
Heli Shah's requirement
08/02/2022
"I am looking for help desk software I am looking for help desk softwareI am looking for help desk softwareI am looking for help desk softwareI am looking for help desk software"
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Buyer
Heli Shah's requirement
27/12/2021
"hello i am looking for help desk software "
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Buyer
Heli Shah's requirement
27/12/2021
"how does it works we want to know "
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Strengths
Cautions
Zendesk Support Reviews
Buyer, Education, SME
Apr 29, 2020
“Best Helpdesk out there”
This might not solve all your problems but many functions are good for internal purposes.
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(0)
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(0)
Buyer, Manufacturing, SME
Apr 29, 2020
“Modern and handy tool”
Used for customer interaction and we found it an easy to use software which is highly and easily configurable by just watching online videos.
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(0)
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(0)
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Company Size :
Enterprise
SME
Startup
