Salesforce Service Cloud helpdesk software is a CRM (Customer Relationship Manager) platform based on the company's CRM software for sales professionals. By using service cloud, a user is allowed to automate service processes, find articles and will be able to streamline workflow. The software provides a one-to-one relationship with the customers from any device.
The pricing depends on the plan you choose. The pricing is made in such a way that you will find a suitable plan for yourself. The pricing starts from 25 USD per month to 300 USD per month. For the best pricing plans, contact the vendor.
With this software, you can deliver a complete view of the customer and save employees time with productivity tools. As it is a salesforce platform, all your customer data can be brought up from many departments and systems.
Here are some of the best features of:
Case Management: Agents can now juggle between several cases at once. Agents can respond to multiple requests at the same time.Buyer, Healthcare, SME
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