HubSpot Service Hub helpdesk software tracks customer requests and enables helpdesk teams to remain organized. Its helpful features enable quick and reliable prioritization of work and finding solutions for customers. For this, it provides special integrated tools. It keeps track of customers’ feedback by creating surveys.
HubSpot pricing makes it economical for everyone since it provides free trials. Its starter plan costs $35 per month and includes a thousand contacts. The combination of starter and CMS Hub Professional plan starts at $245 per month. Its enterprise plan begins at $2,240 per month. Detailed pricing for this company has not been disclosed, but it is in line with leading competitors in the market. For the best pricing plans, contact the vendor.
The option for getting a free trial is available with HubSpot. It provides free, live demos to prospective customers. For this, details about the customer and the company are required. A free demo can be scheduled by filling the form provided or by contacting them through the number given on their website.
Some of its exciting features besides exciting tools and fair HubSpot pricing are listed below.
Ticket Tools: Provides tools to record, organize and track customer issues. Ensure access to the entire team.
Key Support Metrics: Tracks key support metrics including agent response time and ticket volume. Manages customer demand effectively to provide a better experience
Automation of Tickets: Creates efficiencies through automation to lessen manual data entries. Adds routing and automation to tickets to create helpdesks
Prioritizes Requests: Resolves critical issues faster by prioritizing requests. Assignment of owners and stage to individual tickets
Conversational Bots: Improves the efficiencies of live chats through the use of bots. Scale one-to-one communications by routing customers to relevant helpdesk documentation, agents and others.
Buyer, Software, SME
Buyer, Construction, Enterprise