Kayako Pricing & Demo

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Kayako
95 Likes
70 Buyers Negotiating

Summary

Kayako Help Desk Software is a software platform designed to help customers to connect and interact with real-time resources. This is done by Kayako’s effectively designed platform which aims mainly on the interaction and helps in developing the support system for the users. Kayako provides help to its users by multichannel platforms with an integrated solution.

Kayako Pricing

Kayako pricing depends upon the needs of the customer. Kayako pricing is different for all the users as it all depends upon their requirements. There are a variety of plans available for every user according to the demands of the user. The plan starts from $15, which is billed for every month for a single user.

Kayako Demo

Kayako Help Desk Software Demos are available for the users. All the users across the world can use the demo of this software. The demo contains all the basic features of the software for the users. But, the demo has some limitations, which can be removed only by exploring the Kayako pricing.

Kayako Features

Following are some of the most remarkable features of Kayako Help Desk Software which makes it an ideal software:

Issue Tracking: It allows users to manage the auditing issue and helps in resolving it. It provides an upgraded dashboard that is classified into many functionalities.

Help-Desk: Helps in the recording of phone calls and help the users accordingly. Provides many out of box reports. This helps to create a database to manage the user’s data in an informed and classified form.

Customer support: A customizable ticket helps. Real-time support is available for users.

Live Chat: Live chat is fully featured for providing services to the customer for portals and web pages. Live chat is also available for mobile apps so as to continue the communication flow.

Discussions

Strengths
  • +6
    Cloud, Web-based, SaaS
  • +8
    Hybrid
  • +12
    Live Support Chat
  • +9
    Maintenance & Troubleshoot
  • +10
    System Integration
  • +11
    Ticketing
  • +14
    Community Forums
  • +12
    Knowledge Base
  • +13
    Searchable Articles
  • +10
    Attachments/Screencasts
  • +8
    Response Automation
  • +6
    Ticket Response
  • +5
    Chat/Live Support
  • +14
    Email to Case
  • +6
    Social Integration
  • +8
    Text
  • +10
    Web Chat
  • +6
    Customization
  • +10
    Dashboards
  • +8
    Integration
Cautions
  • -7
    On-Premise
  • -13
    Consulting
  • -5
    Interactive FAQs
  • -12
    Customer and Contacts Database
  • -9
    SLA Management
  • -11
    Ticket Collaboration
  • -5
    Ticket Creation
  • -7
    Workflow
  • -13
    Customer Portal
  • -11
    Mobile SMS
  • -9
    Phone
  • -7
    Voice
  • -13
    Concurrent Calling
  • -11
    Intelligent Search
  • -5
    Mobile User Support
  • -14
    Session Queuing
  • -12
    Suggestions

Kayako Reviews

user-icon

Buyer, Software, SME

4
Apr 29, 2020

“Streamlined Platform”

Services like automated notifications, different integrations are very easy to use. It also helps in creating the work in the great flow
Useful (0) Not useful (0)
user-icon

Buyer, Finance, SME

2
Apr 29, 2020

“Support availability”

Support is available for all the users, also it can be done via its app, which supports all types of versions such as Microsoft, IOS, Android”. This makes communication easy and continued.
Useful (0) Not useful (0)
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Company Size :
  Enterprise
  SME
  Startup