Casengo Pricing & Demo
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Summary
Casengo is a Help Desk Management Software which is suitable for businesses of all sizes. The software provides prompt and effective solutions for customer care services. It allows for uses to manage their tasks extensively, to team up with colleagues, and to receive performance reports to strategize and perform better.
Casengo Pricing
Casengo Pricing depends on the three different versions available. These plans are Basic, Premium, and Enterprise. The Casengo Pricing for each falls in the range of $9 to $44 per month billed annually. Moreover, the pricing for Premium and Enterprise belongs to the range of $39 to $69 per month, billed monthly. There is a free version of the software available for a single agent.
Casengo Demo
Casengo Help Desk Software does provide a free trial version, which consists of the features belonging to the Enterprise plan, for 14 days.
Casengo Features
The software consists of multiple attractive features at fair Casengo Pricing as well. Some of the features that are worth noting are listed below.
Effective Management: Supports multiple channels including Facebook, WhatsApp, Twitter, email, live chat, and others. Provides users with a self-service feature. Manages customer queues efficiently and includes automated options to reduce timeKnowledge Base and Management: Stores all information including all kinds of files and posts in one place for easy access. Includes private notes and customer queries as well
Team Collaborations: Allows for teaming up of agents to increase the efficiency of real-time responses and an increase in productivity. Provides a shared team inbox with necessary details for efficient access
Reporting: Produces performance reports for both agents and users. Monthly and weekly reports
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Casengo Reviews
Buyer, Telecom Infrastructure, SME
Apr 29, 2020
“Efficient Management, Increased Productivity”
Casengo allows users to increase productivity with an extensively managed knowledge base while providing secure and easy access to teams working together.
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Buyer, Software, SME
Apr 29, 2020
“Affordable, User-Friendly, Satisfactory”
With Casengo, it''s easier to serve customers promptly and efficiently, increasing the worth of the software.
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Company Size :
Enterprise
SME
Startup
