Real-Time Interaction Manager or Management (RTIM) is a customer communication management software developed by the Teradata organization. RTIM Help Desk Software uses real-time interactions, data, and analysis to combine with predictive modelling & machine learning to deliver a personalized experience for customers. Especially, marketers are now using these AI-powered insights to boost their system performance across multiple channels. Highly accurate machine learning decision making, and accelerating GDPR compliance makes RTIM the most suitable for scaling your business in the right direction.
RTIM pricing varies on several factors depending on the utilization of the resources, the number of channels, size of the data, real-time analysis, decisions, reporting, performance, etc. You must connect with support to know more specific quotes for RTIM pricing and match your business requirements. Though direct prices are not offered by the parent organization, still complete training, documentation and online support are given to clients in helping them understand the RTIM functionalities.
Teradata, the parent organization offers RTIM Help Desk Software online demo for users to understand the real-time views form this sophisticated tool. You can get more specific information by connecting with support and signing up with the right credentials.
Here are the remarkable features of RTIM for enhancing customer experience.
Optimized AI solution: Customer personalization based on past historical data. Multiple channels optimizing with regular A/B testing. Self-learning environment models using Machine learning effectivenessBuyer, Software, SME
James Smith
The major features of this software are Optimized AI solution, Real-time actionable insights, and automatic reporting and analytics.
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Vendor provides online demo of RTIM help desk software for its users which explains all the functionalities of the software.
These details will be updated soon.
RTIM USP lies with three core capabilities with agility, data-driven analytics, and optimization across multiple channels.