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Pike13 Reviews
Buyer, SME Company
Jun 10, 2023
'Review 1: Pike13's Gym Management Software
I recently purchased Pike13's gym management software for my facility and I have to say that I am very impressed with the product. It has gone beyond my expectations for what a gym management software should do. The software's intuitive design and easy to use interface makes it easy for even the most non-technical staff to manage memberships, schedules, and billing. The product also offers a comprehensive suite of tools that enables gyms to track and document attendance, keep track of member activity, and more.
On top of that, Pike13 also offers an impressive number of features that enable gyms to achieve their goals. The scheduling feature allows members to book their sessions with ease and the software integrates with popular payment gateways like Paypal and Stripe. There is also the ability to use email marketing to reach out to potential members, as well as the ability to keep track of all of the data in the member database.
I'm really impressed with the overall value that Pike13 offers – for what they charge, it is an excellent product. The only thing I can think of that the software lacks is an API, though with its great features and convenience I can overlook this. Overall, I would highly recommend Pike13 for any gym looking to switch to a gym management software; hence I rate it 8/10.'
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Buyer, UK Company
Jun 08, 2023
'I'm a Customer Success Woman Leader for Pike13, so I understand how important it is for gym management software to be interoperable and easy to integrate. We've used our software to provide seamless browser and mobile experience for our customers. It's easy to customize as well - you can easily adjust the look and feel of gyms, membership types, and studio policies. And of course, it integrates with over 100 leading payment and third-party apps, in part to make sure our customers have a great customer experience. Rating: 9/10
Ease of use review'
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Buyer, North America SME Company
Jun 07, 2023
'I've been working at ABC Fitness for the last five years and we recently switched from our existing gym management system to Pike13's Gym Management Software. Here, I want to review my experiences about the software and how it improves our customer service and supports futuristic use cases.
To start, I have to say that the customer service that comes with the software is exceptional. We have never had to wait for more than five minutes to get our answers. They have helped us to solve all our queries every time. Not only that, but they have also implemented features to support our futuristic use cases. For instance, we now can set up automated campaigns with ease and also analyze customer data for more meaningful insights.
In terms of usability, the software is really robust but fairly easy to use. Even those who haven’t used this type of software before can quickly understand and navigate it. We can also understand how customers interact with our gym and put together strategies that keep them engaged.
Overall, I would rate Pike13's Gym Management Software 4 and a half stars out of five. It’s easier than most software we have used in the past and is a very reliable source for managing our gym. It has helped us process customer service more efficiently and also help us to support futuristic use cases. Highly recommended!'
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Buyer, UK Company
Jun 06, 2023
'#2
When I decided to start my business, I heard great things about Pike13’s gym management software, but my subsequent experience has been anything but positive. The system was hard to set up, as the instructions weren’t clear nor was the customer service helpful. Plus, while the software boasts the ability to track payments and class attendance, it constantly gets stuck and often won’t accept payments. Also, due to a lack of innovation and the use of next generation technology, the software is not as user friendly as it should be. I cannot recommend this gym management software and I would give it a 1.5/5 stars.'
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Buyer, Asia Pacific Mid Market Company
Jun 05, 2023
'Pike13 – Gym Management Software Review #5
We have recently switched over to Pike13’s Gym Management Software offerings and we are thrilled with the results. The software has enabled us to reduce the cost of our operations and improve user experience.
We are satisfied with the level of innovation that Pike13 brings to the table. It can easily be integrated with multiple systems, so that all our data is up-to-date at all times. Additionally, the company stays up-to-date with the latest trends in the industry, such as AI-powered features. Such features make user experience much better.
Overall, we are content with the service provided by Pike13. They deliver exactly what is promised at an affordable price. We highly recommend Pike13’s Gym Management Software offerings to anyone who wants to take their gym to the next level. Rating: 5/5'
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Buyer, UK Company
Jun 05, 2023
'Pike13 – Gym Management Software Review #4
Recently, we decided to upgrade to Pike13’s Gym Management Software offerings and are very pleased with our decision. It has enabled us to streamline our operations and improve the customer experience!
We are really impressed with Pike13’s use of the latest technology. For instance, the software can be integrated with multiple systems in real-time, ensuring that our data is up-to-date at all times. Additionally, the company implements upcoming trends and features into their software, ensuring that our gym can stay ahead of the competition.
Overall, we are very content with Pike13’s software and would recommend it to anyone who wants to upgrade their gym management operations. Rating: 5/5'
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Buyer, UK Mid Market Company
Jun 04, 2023
'We recently switched to Pike13, and couldn't have asked for a better experience. Their customer service team is extremely knowledgeable about their product and the product roadmap. They are able to answer any query with humility and empathy and that helps us feel taken care of. Based on the depth of the product feature set that this software offers, we can see that this is a product that has been developing and adapting with time. From payment integrations to standard notes, permission assignments, process tracking and reporting, everything is seamlessly integrated and easy to comprehend. Their product vision is clear and they have kept their users in mind while developing it. All in all we rate their product features and customer service as an 8/10.
Review 4'
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Buyer, North America Mid Market Company
Jun 04, 2023
'I have been a partner of Pike13’s gym management software offering for several years, and for the most part, I am satisfied with my experience. The software is relatively easy to use and helps to keep my gym functioning smoothly. The training that is provided to all partners is comprehensive and makes it easy to learn how to use the software. Pike13 also offers excellent customer service, with employees that are knowledgeable and always willing to assist. Overall, Pike13’s software is a great tool for keeping my gym running and I strongly recommend it to other gym owners. I give it a rating of 9/10 for ease of use and 10/10 for customer service.'
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Buyer, UK Company
Jun 02, 2023
'#5
I recently implemented Pike13’s gym management software into my small business, and it has been an incredibly frustrating experience. Setting up the software was much more time consuming than I expected and the user interface is slow and complicated. Additionally, the software fails to leverage today’s newest and most efficient technologies, leaving it behind its competitors. I am highly disappointed with this product and would give it a 1/5 stars due to its lack of ease of use and innovation.'
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Buyer, North America Mid Market Company
Jun 01, 2023
'Overall sentiment – 4/5 stars
We are extremely pleased with Pike13's gym management software. Our fitness center has become more efficient and easier to manage with this platform. It has enhanced our customer service, allowing us to extend top-notch services to our members while also helping us keep up with current trends. The mobile application is a great addition, and members are more engaged with its payment solutions, booking options, and real-time reporting.
However, while the software is highly innovative, we found that there are a few minor hiccups in its performance. With more time, we can likely get these sorted out but right now, they are a bit annoying. Overall, we would highly recommend the software for its features, cost-effectiveness, and customer service.'
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Buyer, North America Mid Market Company
May 29, 2023
'Overall Innovation and use of next generation technology – 4/5 stars
Pike13 gym management software provides a range of innovative features that make it easy for us to keep up with current trends. A standout feature is the mobile application that keeps our members up-to-date on classes, events, and other activities. It also enables members to quickly view upcoming appointments and send messages to our staff.
The mobile app also provides secure and efficient payment solutions, which allows us to increase member convenience. Online booking and check-in options make signing up for classes a breeze. Plus, with the ability to track attendance, members can easily ensure they are on track with their health and fitness goals.
The system also integrates real-time reporting, so it’s easy for us to analyze activities and membership profiles. We can then implement changes to ensure the continued success of our fitness center. All in all, the system is innovative and well-suited to the ever-changing needs of modern fitness centers.'
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Buyer, SME Company
May 28, 2023
'Review 5
I am quite satisfied with the results of using Pike13 Gym Management software. It is quite helpful to manage the registration, class scheduling, membership management, and payment tracking for my small gym. The design of the software is great and is easy to use even for beginners. The customer service is very helpful and they are always ready to answer any questions and resolve any issues. The cost of ownership for this software is definitely higher than other software solutions in the market. But I do believe the value it provides outweighs the cost. I would surely recommend it. Rating: 8/10'
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Buyer, Europe Company
May 26, 2023
'Since we changed over to Pike13 our gym management process has become much more intuitive. The customer service team is excellent, ready to answer any question and they even worked closely with us through our initial utilization of the product. They are patient, understanding and will go through great lengths in order to make sure that you get the most out of the product. The product features are easy to use and quite dynamic, they allow us to track process, integrate payments, assign permissions, take notes and reports. Their product vision is quite forward-looking and it gives us great confidence. On the whole we rate their product features and customer service as a well-deserved 7/10.
Review 5'
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Buyer, SME Company
May 26, 2023
'I had the pleasure of working with Pike13's Gym Management Software recently, and I believe it is one of the best software solutions in the market. The software is both highly advanced and highly interoperable, making it a valuable asset for our organization.
The futuristic use cases of Pike13's Gym Management Software really impressed me. They have utilized the latest technology to develop features such as a digital sign-in system and a cloud-based reservation system, making it easier for customers and staff to manage their gym class schedules. They are even working towards implementing a mobile app so that customers can manage their activity list and make purchases in a secure and convenient way. This is definitely the future of gym management software.
In addition, I was pleased to find that the software is highly interoperable with other technologies. Their software is integrated with several third-party applications, allowing users to connect their Pike13 accounts with other services such as Apple Health, Fitbit, and even other gym management systems. Additionally, their open API gives developers the chance to access their database and develop creative applications to further enhance the overall user experience.
All in all, I am very pleased with the capabilities of Pike13's Gym Management Software. The software has clearly been designed with the future in mind and is highly interoperable with other technologies. I am pleased to recommend it to our organization and give it a rating of 4.8 out 5 stars.'
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Buyer, UK Company
May 23, 2023
'Lastly, as a Customer Success Woman Leader for Pike13, I'm happy to see that our software comes with built-in reporting capabilities. Our customers can easily generate insightful reports of their gym performance, across teams and departments. They can also gain insights to help them identify any members who may be at risk of leaving. Plus, the performance report not only helps you track your team's efforts, but also provides you with a richer understanding of your gym performance. Rating: 8/10'
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Buyer, Asia Pacific Mid Market Company
May 23, 2023
'Review 1
I have been using Pike13’s Gym Management Software for more than two years now. This is the best business decision I had taken so far. I own a small gym and the software has been of immense help to simplify the registration, class scheduling, billing, and membership management process. It really helps to streamline the entire process and enables me to track payments and get notification of missed payments. During pandemic times, it still allowed me to pivot my business model and provide virtual services to my customers. The customer support staff is amazing and they are always willing to resolve any issue or answer any query. The software design is also very intuitive and user-friendly. Overall, it is a great value for money product and I highly recommend it. Rating: 9/10'
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Buyer, SME Company
May 22, 2023
'As with any software package, technical support is paramount; Pike13's Gym Management Software is no exception here. Their team of customer service personnel are always helpful and responsive, and any issues I have experienced have been sorted out quickly and efficiently. The friendly and knowledgeable technical support teams is another part of the software that I'd give 9/10.'
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Buyer, Asia Pacific Company
May 22, 2023
'I manage a large conglomerate with many business units, and recently had the opportunity to work with Pike13's Gym Management Software. This software exceeded my expectations in many ways, and I am excited to recommend it to our larger organization.
The biggest benefit of Pike13's Gym Management Software is its futuristic use cases. They have utilized cutting edge technology to develop futuristic features that are unparalleled in this industry. For instance, their digital sign-in system helps to streamline the check-in process for customers and staff, resulting in time savings and increased efficiency. Additionally, their cloud-based reservation system makes it easy for staff and customers to manage their gym class schedules. They are even working towards implementing a mobile app so that customers can manage their activity list and make purchases in a secure and convenient way.
I am also impressed with their interoperability and integration abilities with other technologies. Their software is integrated with several third-party applications. This gives users the option to connect their Pike13 accounts with other services such as Apple Health, Fitbit, and even other gym management systems. They have implemented an open API, allowing other developers to access their database and develop innovative applications to further enhance the overall user experience of their gym management software.
Overall, I am highly satisfied with the capabilities of Pike13's Gym Management Software and I would recommend it to anyone looking for a complete and secure software solution for their gym business. The software has clearly been designed with the future in mind and is highly interoperable with other technologies, making it an invaluable asset for our organization. I give it a rating of 4.5 out 5 stars.'
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Buyer, UK Company
May 22, 2023
'I’ve been an Engineering Manager here at ABC Fitness for a good eight years and I have been used to managing a laundry list of gym tools. A few months ago, however, I shifted to Pike13's Gym Management Software and I have to say it has been a major success. This piece of software has truly changed the way we handle customer service and support futuristic use cases.
First off, the customer service is absolutely phenomenal. They are on call 24/7 and never hesitate to respond quickly and efficiently. The people working for Pike13 make sure that you get the assistance you need at all times. Supporting futuristic use cases is a huge part of the software—we are able to use it to automate some of our more common processes. We’re able to set up sweepstakes and giveaways for our customers, manage our memberships, and analyze customer data. All of this has made our customer experience so much better.
The software is also very easy to use, which I appreciate. We don’t have to spend hours and hours learning a complex piece of software. Instead, the interface is designed to be simple and intuitive, helping users get the hang of the product right away.
All in all, I would give Pike13's Gym Management Software a solid 5-star rating. They have provided us with a great tool that has revolutionized the way we do business. We are able to serve our customers better and use the software to support our processes in the most efficient way possible. I highly recommend this software to anyone looking to make their gym experience easier and more productive.'
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Buyer, Europe Company
May 18, 2023
'Review#4
I have been using Pike13’s Gym Management Software for several years now and have certainly noticed the massive leaps it has made in terms of offering futuristic use cases and using next-generation technology.
The company has successfully incorporated an AI optimization tool as part of the software that helps members to monitor their progress more effectively. Furthermore, the software has seen several updates in terms of improved search engine and the integration with G Suite, aiding members to join and register directly from their emails. What's more, with its AR feature, the software has enabled staff members to work with better speed and accuracy.
Although I’m quite impressed with the software's overall effort to push for futuristic use cases, I do think there is still some scope for improvement. For instance, I had hoped for further integrations with other wellness service providers, such as nutritionists and physiotherapists, which I believe has not been ofered yet.
Nevertheless, Pike13’s Gym Management Software is quite impressive and has definitely evolved over the years. Taking all these features into account, I would rate this software 8/10.'
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Buyer, North America Mid Market Company
May 16, 2023
'Review 1- Interoperability & Integration -Rating 2/5
As a Supplier Partner, I have to say I am less than impressed with Pike13's interoperability and integration capabilities. Not only is the integration process cumbersome and difficult to navigate, the system is overly complicated and completely inflexible. I have tried to integrate it with other platforms, but Pike13 flat out refuses to co-operate. I'm sure it looks great on paper, but when it comes to actual integration, it's just not very good. Rating: 2/5.'
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Buyer, Asia Pacific Company
May 11, 2023
'Review#5
When I first encountered Pike13's Gym Management Software a few years ago, I was impressed with the features that it offered. However, since then I have noticed that the software has seen quite some improvements in terms of futuristic use cases and its use of next-generation technology.
The company has implemented a highly advanced AI-powered optimization tool that assists members with custom workout plans and more personalized experience. Furthermore, improved search engine capabilities help members to find local gyms and trainers based on their skills, location, and zip code. The software has also seen the integration of G Suite, allowing members to join and register directly from their emails.
Overall, I think Pike13 has done a great job in providing up to date technology with its Gym Management Software. Taking all this into consideration, I would rate it 8.5/10 for its adoption of futuristic use cases and its use of next-generation technology.'
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Buyer, Asia Pacific Company
May 10, 2023
'Review 4
I recently started using the Pike13 Gym Management Software and I am quite happy with the results. It makes it very easy to handle registration, class scheduling, membership management, and payment tracking. The software is also user-friendly and quite intuitive making it easy for me to use even with my limited technological knowledge. I also like the customer service that is available at all times to resolve any issues. The only thing I am not happy with is the cost of ownership for the software and the associated membership support. However, I do believe that the software provides immense value which makes up for the cost. Rating: 7/10'
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Buyer, SME Company
May 06, 2023
'Our business unit recently implemented Pike13 Gym Management Software for our operations. Initially, we were eager to use the product for our membership and daily operations management, however, we quickly realised that the features provided by Pike13 were just basic, lacking any new innovations in gym management. Although the product has been available for quite some time, it still has many limitations in terms of its features. Furthermore, the cost of ownership for Pike13 was quite high, and we were unable to negotiate any lower cost.
We believe that Pike13 needs to focus more on innovating and improving its features, rather than just replicating basic functions. In terms of customer service, the quality and response rate was below par and left much to be desired.
Rating: 1/5'
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Buyer, Asia Pacific Mid Market Company
May 04, 2023
'I recently started using Pike13 to help manage my gym and it has been an excellent experience. Their software is incredibly user-friendly and does a great job of helping organize all the many aspects of a gym. Their customer service is superb as well, always being there to assist with whatever issues I have. I wouldn’t hesitate to recommend them to any gym owner, as I’ve been very pleased with their services. I rate Pike13 8/10 for ease of use and 10/10 for customer service.'
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Buyer, UK Mid Market Company
May 04, 2023
'I've been using Pike13's Gym Management Software for over 6 months, and I'm constantly impressed by the overall user experience. The software is incredibly intuitive, making it easy for both gym owners and members to get to grips with. The system also offers up real-time insights, meaning owners can stay on top of attendance and other metrics. All-in-all, the user experience of this software hasn't been matched by any of its competitors. I rate this 8/10.
Review 4 — Visual Design'
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Buyer, North America SME Company
Apr 30, 2023
'#1:
I recently implemented Pike13’s gym management software as part of my small business, and I have been frustrated by the abundance of negative experiences I have had. While the software was supposed to make tracking payments and class attendance easier, it’s been anything but. The setup process was overly complicated, and as far as tracking payments, the system runs extremely slow, constantly getting stuck during the payment process. Moreover, I have noticed that the software is lacking in its overall innovation and the use of next generation technology. Even the user-interface is outdated and difficult to navigate. Overall, I am disappointed with the Pike13 software and would give it a 2/5 stars due to its lack of ease of use and its lack of innovation.'
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Buyer, UK Company
Apr 28, 2023
'Analytics – 3/5 stars
The analytics feature of Pike13 gym management software is decent but needs some improvement. We can generate reports on memberships, staff hours, and attendance, but it would be helpful to have additional metrics to better track our success and progress.
Currently, the analytics don't include targeting and segmentation features. This would be invaluable for marketing campaigns and promotions. Additionally, the graphs and visualizations can be challenging to interpret and the load time for reports can be slow.
It’s a good start, but it would be great if the analytics were more comprehensive and user-friendly.'
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Buyer, SME Company
Apr 27, 2023
'The visual design of Pike13's Gym Management Software is second to none. With intuitive, engaging visuals, the software is not just aesthetically pleasing but easy to navigate. Everything made sense the moment I opened the software, and the design has certainly contributed to its incredible popularity. 8.5/10.
Review 5 — Technical Support'
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Buyer, North America Mid Market Company
Apr 23, 2023
'Review 3
Using the Pike13 Gym Management Software for two years now, I am quite satisfied with the result. I especially enjoy the customer service that is available at all times to help resolve any issues. The software design is excellent too and is extremely intuitive and user-friendly making it easy to use even for beginners. I really like the payment tracking and notification of missed payments that it offers. As far as the cost of ownership is concerned, it does seem a bit expensive to me compared to other management software in the market. However, I do believe that the value it provides makes up for the cost. Rating: 8/10'
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Buyer, Asia Pacific Company
Apr 22, 2023
'Review 2
As someone who understands the importance of gym management software, I can really appreciate what Pike13 has to offer. I have been using it for the last few months and am pleased with the latest updates and features. It is incredibly easy to use which makes the whole process more seamless. I think the best part is that you can tailor the software to meet the different needs of each gym, making it a perfect fit!
In terms of features, this software comes with all that is needed to manage a gym. It makes it easy to manage memberships, add classes, and manage availability. I also really like how simple it is to keep track of payments and determine attendance. One thing to note, however, is that the customer service could be better. It can take some time to get a response, and while they are ultimately helpful, I think they could be more responsive. I still give this software an 8/10!'
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Buyer, UK Company
Apr 22, 2023
'We recently purchased Pike13 software for our gym management system and I must say that the experience has been quite pleasant. The customer service team is excellent and very knowledgeable, with the perfect blend of humble demeanour and industry knowledge. With their help, our initial use with the product was a cinch. They have kept our particular use case and processes in mind while developing the product and it shows with their feature set. Process tracking, payment integrations, permission assignments, standard notes, and reporting is all seamlessly integrated, robust, and easy to comprehend. We grade their product vision and product features with a hearty 8/10.'
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Buyer, UK Company
Apr 21, 2023
'We recently implemented the Pike13 Gym Management Software in our business unit. Our primary goal was to streamline and simplify our operations with added features such as attendance tracking, financial management, and enhanced customer support. We had two weeks of training and implementation to learn the ropes of the software.
In terms of cost of ownership, Pike13 was quite expensive. Despite the added features and customer service, the total cost of ownership for Pike13 was high, and we were not able to negotiate the cost or receive any other financial incentives. Additionally, the Product Vision and Feature set of Pike13 was just average for our business unit and the customer service lacked the necessary professionalism and accuracy.
Rating: 2/5'
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Buyer, Asia Pacific Company
Apr 20, 2023
'I have recently started using Pike13's Gym Management Software for my organization. I must say this software has not disappointed me with its enhanced capabilities and innovative features. It has made a significant impact on my business processes in a very short amount of time.
The software allows staff to manage a wide range of activities related to running a gym. They can easily register and manage customer profiles, set up gym sessions, and easily identify and note the attendance of members during daily sessions. In addition, the software also offers checkout product features, digital schedule tracking capabilities, and advanced reporting tools for better decision making.
Another aspect of the software that I think is great is its mobile integration. The app is easy to use for all staff members and allows them to interact with customers on the go. It's something that gives the software a great competitive edge in the market.
Overall, I think Pike13's Gym Management Software is quite remarkable. It has creative features and the latest technologies that fit today's expectations and can also support futuristic use cases. Therefore, I would rate this software 4.8/5 stars.'
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Buyer, North America Mid Market Company
Apr 20, 2023
'Pike13 – Gym Management Software Review #2
We recently made the switch to Pike13’s Gym Management Software offerings, and we couldn’t be happier! Not only has it made managing our gym much easier, but it has also improved our customers’ experience.
Firstly, we’re impressed with the level of innovation and use of next-generation technology. Pike13 keeps up with the latest trends in the industry and provides us with the latest features for our gym. For instance, they have implemented AI-powered bots to reduce our customer service workload. Additionally, their software can easily be integrated with multiple systems. After a reasonable amount of setup, we are now able to access the data we need in real-time.
Overall, we are very pleased with Pike13’s Gym Management Software offerings. We highly recommend it for its innovative features, user-friendly design, and integration capabilities. Rating: 5/5'
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Buyer, UK Company
Apr 19, 2023
'Review 2: Pike13's Gym Management Software
After researching a few gym management software solutions, I decided to give Pike13's a try and I am extremely pleased with my decision. The software provides a comprehensive set of features to help manage my gym's operations, from managing memberships, to billing and scheduling. The overall design and user interface is modern and easy to use, which is important for our staff to get up to speed quickly.
Additionally, the software integrates with payment gateways like Paypal and Stripe, and even allows us to send out email marketing campaigns. I'm particularly impressed by the use of next-generation technology such as Artificial Intelligence (AI) to help with customer service and the ability to track member data to ensure accurate billing and attendance records.
When it comes to value for money, I think Pike13 offers an excellent product at a reasonable price point. It could be better if there was an API, but so far I am very pleased with what I received. I'm happy to give Pike13 a rating of 9/10.'
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Buyer, Asia Pacific Company
Apr 11, 2023
'Review 5 - Interoperability & Integration -Rating 2/5
I have yet to find any benefit to the interoperability and integration that Pike13 has to offer. The features do not seem to be particularly advanced, and it is almost impossible to setup seamless connections between applications. The technical support is poor, and I have had to make significant modifications in order to make the platform work. Rating: 2/5.'
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Buyer, North America Mid Market Company
Apr 08, 2023
'Pike13 is a great company to partner with if you’re looking for a gym management software. Their service is aimed to make running a gym easier and more efficient, and they provide the tools to make that happen. I’ve been a partner for many years, and have always been impressed with the customer service and ease of use of the software. I’ve never had an issue with their solutions that couldn’t be resolved. I give the company an 8/10 for ease of use and a 10/10 for customer service.'
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Buyer, SME Company
Apr 08, 2023
'As a Customer Success Woman Leader for Pike13, I'm always eager to promote our software for its great data visualization capabilities. From the mobile app and desktop interfaces, you can easily track and visualize key gym performance metrics and see the progress of each and every group with a glance. The software also offers improved customer segmentation, enabling members to create reports and graphs across multiple levels. Plus, it's easy to share this data with team members or customers for analysis. Rating: 9/10
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Buyer, Asia Pacific Mid Market Company
Apr 07, 2023
'Review 4: Pike13's Gym Management Software
I recently switched to Pike13's gym management software suite for my facility and I couldn't be happier. The interface is easy-to-use and intuitive, making it a breeze for my staff and members to manage their activities. The product also offers features such as attendance tracking, member tracking, and billing tools.
The software also integrates with payment gateways such as Paypal and Stripe, as well as providing an AI-powered customer service. On top of that, the software allows us to send out email marketing campaigns to reach out to potential members.
Overall, I think Pike13 is a good value for money. It does lack an API, however it more than makes up for this with its great features and convenience. I'd rate it 8/10.'
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Buyer, North America Mid Market Company
Apr 04, 2023
'Review 5
As the owner of a small business gym, I know how difficult it is to keep up with the day to day operations. Pike13’s Gym Management Software has really been the answer for me. It is incredibly efficient and useful for managing customers, classes, appointments and subscriptions. I have found everything runs so smoothly and it is also very cost effective – amazing value for money. This is a great gym management software for small business owners and I’d be happy to recommend it to anyone who asks. Rating: 9/10'
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Buyer, North America SME Company
Apr 04, 2023
'I have been working as an Engineering Manager for ABC Fitness for a couple years and about four months ago we switched to Pike13's Gym Management Software. Here I want to review my experience with the software and highlight how it improved our customer service and supports futuristic use cases.
Firstly, the customer service is second to none. I have never had to wait more than five minutes for answers to queries. They have set up systems that provide better customer interactions and automated processes. Not only that, but they have also worked to support futuristic use cases such as setting up sweepstakes and giveaways, and analyzing customer data for greater insights.
In terms of user experience, the software is very user-friendly. Even those who aren’t tech-savvy can quickly become comfortable and works with the product. This makes it easier for us to create customer engagement strategies.
My overall rating for this software would be 4.5 stars out of five. It’s reliable and the customer service is topnotch. The software supports futuristic use cases and helps us process customer service more efficiently. Highly recommend this software as a gym management software solution!'
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Buyer, North America Mid Market Company
Apr 04, 2023
'Interoperability and Integration capabilities are key for any successful gym management system. Pike13 understands this, and have gone to great lengths to ensure that their Gym Management Software interacts easily with existing gym systems. With the ability to sync data from check-in kiosks, initiate payments with third-party providers, and generate reports, this software is second to none when it comes to integration. I give its interoperability a solid 9/10.
Review 3 — Overall User Experience'
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Buyer, UK Company
Mar 30, 2023
'Review 4 - Supporting Futuristic Use Cases -Rating 1/5
As a Supplier Partner, I am more than a little concerned about the fact that Pike13 is not set-up to support much of the future-proof technology that is quickly becoming essential. There simply isn't the capability to integrate with the kind of innovations that are emerging, and it appears as if Pike13 lacks the insight to anticipate the need for these solutions. Rating: 1/5.'
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Buyer, North America Mid Market Company
Mar 26, 2023
'#4
In the past few months, I’ve implemented Pike13’s gym management software and I have been highly dissatisfied with the product. The setup process was more complicated than necessary, and the user interface is difficult to navigate. Plus, the system is slow, constantly freezing when trying to accept payments and track attendance. Moreover, Pike13’s lack of innovation and its failure to leverage next generation technologies is also concerning. I wouldn’t recommend this software to anyone and would give it a 1/5 stars.'
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Buyer, UK Company
Mar 25, 2023
'Gym/Fitness Studio Management Software by Pike13 - Review #1
The success of your gym business lies heavily in how well you are able to manage it. I've been using Pike13's Gym Management Software for several years now and without it, I wouldn't be able to run my business nearly as well. The software is incredibly flexible and is great for all sorts of gym business needs. It's a great all-in-one solution that not only manages membership access but also reports, billing, scheduling, point of sale and so much more.
The best feature of this software is the seamless interoperability it offers. It integrates with software like QuickBooks, Google calendar, and Xero, allowing staff to stay up to date with their bookkeeping and client needs. It also integrates with Facebook so its easy to create events and promote workshops.
The customer service I have received from Pike13 is simply outstanding. They have been readily available to answer my questions and understand what I'm looking for. They've also been very responsive to any software issues I've had, often resolving them the same day.
Overall, I've been really satisfied with Pike13's Gym Management Software. It's made managing my gym much easier and smooth, allowing for more effective operations. I would highly recommend this software solution for any gym business.
Rating: 5/5'
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Buyer, North America SME Company
Mar 22, 2023
'We recently implemented Pike13 Gym Management Software in our business unit and the results have been quite satisfactory. In terms of cost of ownership, the total cost was reasonable compared to other similar products available in the market. The Product Vision and Feature set of Pike13 was decent and it offered all the essential features to streamline operations and manage memberships.
The customer service and support was top-notch and the response rate was exceptional. The integration with third-party sources was quick and straightforward. We appreciate the ability to customize the software according to our business needs.
Rating: 4/5'
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Buyer, UK Company
Mar 17, 2023
'Review 3 - Interoperability & Integration -Rating 1/5
Pike13's lack of integration capabilities is quite frankly, shocking. They claim to have the most advanced integration software on the market, yet I have struggled to even get the platform to properly connect with other systems. Furthermore, the support offered is lacking and I have been unable to get the help I need to get things running smoothly. Rating: 1/5.'
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Buyer, Asia Pacific Company
Mar 16, 2023
'Review#3
In the past couple of years, there have been considerable improvements to Pike13's Gym Management Software. One of the areas that has seen the most improvement is the use of futuristic use cases and next-generation technology. The software incorporates many features such as a highly advanced AI-powered optimization tool that helps create the best training and exercise plans based on individual needs. The company has also integrated G Suite with the software, thus lending members the ability to join and register directly from their emails.
A noteworthy feature has been its improved search engine. Now, members can search using skills, location, zip code and even time zones. Furthermore, with its AR feature, the software has become quite the timesaver, allowing for quick access validations and better utilization of mobile applications.
Overall, it is safe to say that Pike13 has been successful in its endeavor to provide up to date technology. Taking all these features into consideration, I would rate this software 8.5/10 for its ability to adopt futuristic use cases and use of next generation technology.'
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Buyer, Asia Pacific Mid Market Company
Mar 16, 2023
'Review 5: Pike13's Gym Management Software
I recently switched to Pike13's gym management software and couldn't be more pleased. The software's intuitive and user-friendly design makes it a dream to use, and the time it saves us in managing our operations is invaluable. The software also offers comprehensive features such as attendance tracking, billing tools, and the ability to integrate with payment gateways.
Furthermore, the software provides an AI-powered customer service that helps to streamline our service process. It also allows us to send out email marketing campaigns to members and potential new customers.
For the price, I think Pike13 is an excellent choice for any gym. The features are great and the software allows us to save time and money. The only downside is that there is no API, but this is a minor issue compared to the benefits. I rate it 9/10.'
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Buyer, Asia Pacific Mid Market Company
Mar 16, 2023
'Overall, I am very impressed with Pike13’s gym management software and its capabilities. Its innovative and modern design coupled with the integration of the latest technologies makes it stand out from other competitors in the market. I especially love the ease of use and the ability to get insights into customer preferences and behavior. Based on my experience, I would rate the software a 4.75/5!
Customer Success Woman Leader review'
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Buyer, Europe Company
Mar 13, 2023
'Reporting – 4/5 stars
The reporting features in Pike13 gym management software are incredibly helpful. Thanks to the real-time analysis, we can generate comprehensive reports with precise metrics. We can quickly and easily view a range of metrics on staff hours, sales, bookings, attendance, and so much more. We’re able to customize reports and download them whenever needed.
The only issue we’ve found is that the reports can be a bit complex to analyze due to the sheer volume of information. Furthermore, it lacks the ability to export data into external programs. Other than that, the reporting features have become indispensable for our operations.'
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Buyer, North America SME Company
Mar 12, 2023
'Interoperability and integration review – 5/5 stars
We recently purchased Pike13 gym management software, and the interoperability and integration of the platform is absolutely amazing. The ability to quickly link with our existing fitness tracking software, and also sync client data with our corporate file-sharing system, is so convenient. We're now able to respond to customer inquiries and make changes to our schedules with minimal effort due to the connectivity of the platform. We've also found it incredibly useful for tracking staff hours and managing staff resources, so our office can better control costs and keep up with demand.
The most significant advantages of the software have been in how it’s cut back on administrative tasks. Creating invoices, managing memberships, and scheduling classes are now so much easier for us. This helps us extend top-notch services to our members and encourages them to come back for more.'
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Buyer, UK Company
Mar 11, 2023
'Gym/Fitness Studio Management Software by Pike13 - Review #4
As a manager of a gym, I'm always looking for ways to make operations smoother and more efficient. After learning about Pike13's Gym Management Software, I decided to give it a try.
I'm glad I made the switch – this software really has it all when it comes to gym management. It's great for membership access, staff management, booking, and billing, to name just a few.
The best part has to be its interoperability. The software integrates with accounting software like Quickbooks as well as Google Calendar, eliminating the need for manual entries. This allows me to keep my records up to date at all times.
I've also been very pleased with the customer service from Pike13. They provide clear queries and polite responses. Whenever I need help, they are always able to provide it.
In conclusion, I'm really glad I chose Pike13's Gym Management Software. It has made running my business much simpler.
Rating: 4.5/5'
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Buyer, UK Company
Mar 09, 2023
'capabilities
Pike13 – Gym Management Software Review #1
I’m the Director of a multinational company, and we recently switched over to Pike13’s Gym Management Software offerings. We’re extremely impressed with their service so far!
Overall, we’ve been thoroughly impressed with the software’s innovation and use of next-generation technology. Pike13 makes sure to stay ahead of the curve in terms of emerging trends in the gym management software space. For example, they have implemented AI-driven features, such as a virtual assistant for members, that are going to transform the way users interact with the software.
Moreover, we were amazed by its interoperability and integration capabilities. Of course, we had to spend some time configuring everything properly, but it was worth the effort. We can now easily access our data in multiple systems, all in real-time. This will help us save on time and resources in the long run.
Overall, we’re extremely satisfied with Pike13’s gym management software offerings and highly recommend it to companies who want to stay up-to-date with technology. Rating: 5/5'
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Buyer, UK Mid Market Company
Mar 06, 2023
'Having heard so much about Pike13’s gym management software, I decided to give it a try- and I must say, I’m glad I did.
The software is comprehensive yet very user-friendly. I was able to get a good grip on the system quite easily using the intuitive user interface. From managing customers to setting up loyalty programs and more, everything can be done within the software.
The mobile application allows customers to check-in and access their class schedules whenever they want. The automated billing feature makes it even easier to manage payments.
The customer service is also quite impressive. Whenever I have a question, the representatives are always there to provide helpful solutions. I really appreciate their help and support.
In conclusion, Pike13 is the perfect tool for managing a gym. Their comprehensive, user-friendly and futuristic features make it the perfect choice. I would definitely rate them five stars for their gym management software solution.'
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Buyer, UK Mid Market Company
Mar 05, 2023
'Pike13 recently made the transition to automated gym management and I was quite skeptical of the decision. But I must say I’ve been thoroughly impressed with what I am seeing. Pike13 offers a comprehensive software application that helps gym owners anticipate & serve their customers in a better way.
The customer service is top notch. Whenever I need help, their support team is always there to help. From understanding the software structure to training the staff, they have been very helpful and prompt.
The mobile application capabilities also allow the customers to access their check-in and class schedule information from anywhere. This makes it easier for customers to connect to their gym and check-in seamlessly.
They also offer a host of additional support features like email and push notifications, loyalty programs, automated billing, and membership management which make it easier for gym owners to manage their gym.
Overall, I think that Pike 13 is the perfect combination of value and innovation which has made my gym run more efficiently. I would definitely give Pike 13 five stars for their amazing gym management software solution.'
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Buyer, North America Mid Market Company
Mar 02, 2023
'Pike13’s gym management software offering is one of the best out there. Their service is incredibly simple to use and offers many features that make running a gym a much easier task. Customer service has been excellent as well, with quick response times and knowledgeable associates. I definitely recommend Pike13’s software to any gym owners out there. I rate them a 9/10 for ease of use and a 10/10 for customer service.'
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Buyer, Europe Company
Feb 24, 2023
'I’ve been a partner with Pike13 for a while now and so far it’s been a great experience. Their gym management software is incredibly easy to use and without it, I certainly wouldn’t be able to keep my gym running smoothly like I do. The customer service is also outstanding and have always been there to answer any questions or provide solutions to any issues I’ve had. Overall, I completely recommend Pike13 to any gym owner looking for a good management software. I rate them a 9/10 for ease of use and 10/10 for customer service.'
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Buyer, North America Mid Market Company
Feb 23, 2023
'Review 4
For any small business who is in the market for gym management software, I would highly recommend Pike13’s offering. I recently started my own private gym and after using other services, I found Pike13 was exactly what I needed. It is very intuitive and user friendly, meaning myself and my staff can easily get used to it. Plus, it has been great for managing payments, subscriptions and customers. Lastly, it is so cost effective, you really are getting a great bang for your buck! Rating: 10/10'
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Buyer, Asia Pacific Mid Market Company
Feb 23, 2023
'I manage a large conglomerate with many business units, and recently had the opportunity to use Pike13's Gym Management Software. I found this software to be far superior to the other gym management software solutions in the market, and I am thrilled to recommend it to our larger organization.
One of the aspects of Pike13's Gym Management Software that I found particularly impressive was its futuristic use cases. The software is equipped with many modern features such as a digital customer sign-in system and a cloud-based reservation system. Additionally, they are even working towards implementing a mobile app so that customers can manage their activity list and make purchases in a secure and convenient way. This is truly the future of gym management software.
Additionally, I found their interoperability and integration capabilities with other technologies to be equally noteworthy. The software is integrated with several third-party applications, giving users the option to connect their Pike13 accounts with other services such as Apple Health, Fitbit, and even other gym management systems. Furthermore, their open API gives developers the option to access their database and develop innovative applications to further enhance the user experience.
Overall, I am thoroughly impressed with the capabilities of Pike13's Gym Management Software. The software stands out for its ability to deliver a truly futuristic experience and its interoperability with other technologies. I give it a rating of 5 out of 5 stars.'
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Buyer, Asia Pacific Mid Market Company
Feb 23, 2023
'As the head of a large business conglomerate, I recently had the opportunity to work with Pike13's Gym Management Software. I am pleased to report that the software is a superior offering in the gym management software market and is well-suited for our organization.
The futuristic use cases of Pike13's Gym Management Software are one of its most noteworthy aspects. This software is equipped with many modern features such as a digital customer sign-in system and a cloud-based reservation system. Additionally, they are even working towards implementing a mobile app so that customers can manage their activity list and make purchases in a secure and convenient way. This is definitely the future of gym management software.
In addition, this software is also highly interoperable and can be integrated with other technologies. They have implemented an open API, allowing developers to access their database and develop innovative applications to further enhance the user experience. Additionally, their software is already integrated with several third-party applications, giving users the option to connect their Pike13 accounts with services such as Apple Health, Fitbit, and other gym management systems.
I am tremendously impressed with the capabilities of Pike13's Gym Management Software. This software has been designed with the future in mind and is highly interoperable with other technologies, making it an invaluable asset for our organization. I happily recommend it and give it a rating of 4.9 out 5 stars.'
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Buyer, UK Company
Feb 22, 2023
'Review 3
I have just been using Pike13's Gym Management Software for a few weeks and I am already impressed. I have tried other services previously and none has compared to this one. The system allows me to smoothly run my small business gym while keeping customer service high. The software is quite intuitive, and I can quickly pull up customer records to track helps. It is also very useful for managing appointments, classes and payments. Moreover, I have found the cost to be totally reasonable - great value for money. Rating: 8/10'
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Buyer, Europe Company
Feb 20, 2023
'Having been involved in the fitness industry for many years, I was hesitant to introduce a new gym management system to a new facility. But I am glad that I chose Pike13. They offer an intuitive, convenient and scalable solution.
The software is extremely user-friendly for both gym owners and customers alike. Whether a customer needs to view what classes are available or a gym owner needs to manage billing and memberships, Pike13 is the perfect tool. It makes the transition to a virtual gym much smoother since it is easy to use.
The customer service is what really made me decide to use Pike13. They offer quick solutions for all my inquiries, often within a few minutes. The staff is polite and helpful and they are always available to assist.
The analytics features of Pike13 also make it ideal for the modern fitness center. I can track customer engagement, analyse the most popular activities and manage scheduling in one easy step. What’s more, the software integrates with our existing POS system allowing us to manage our billing and payments without any disruption.
I am rating Pike13 five stars for their amazing gym management software solution.'
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Buyer, North America Mid Market Company
Feb 16, 2023
'I have been using Pike13's Gym Management Software for the past few months. The software has definitely lived up to its brand name. It has helped improve my business processes immensely with its innovative features and next-generation technologies.
The software is capable of handling a variety of activities related to the gym. It allows the staff to easily register and manage new customer profiles, set up gym sessions, and keep track of attending members on a daily basis. In addition, the software also allows for checkout of products, digital schedule tracking, and advanced reporting capabilities.
Mobile integration is also something worth mentioning. The software has a fully-functional app that can be used to register new customers and access customer information from any device. This has made it easier for the staff to interact with customers on the go.
Overall, I am very pleased with Pike13's Gym Management Software. It has proven to be the perfect solution for my organization. It has innovation and use of next-generation technology that fits today's expectations and also the ability to support futuristic use cases. I rate this software 4/5 stars.'
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Buyer, UK Mid Market Company
Feb 15, 2023
'Pike13 – Gym Management Software Review #3
Pike13’s Gym Management Software has been one of the best investments that our company has made. We upgraded to their software a couple of months ago, and have been delighted by the user experience and functionality of the software.
In terms of their use of modern technology, Pike13 really excels. All the latest advancements can be found within the software, such as AI-powered features, that make user experience much better. Additionally, the software can be integrated with other systems, providing us with the perfect solution for our needs.
All in all, this software has exceeded our expectations. It delivers all the features that we need for a very reasonable price. We would highly recommend Pike13’s Gym Management Software offerings to anyone looking for a reliable and comprehensive solution. Rating: 5/5'
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Buyer, North America Mid Market Company
Feb 15, 2023
'Having just opened a new gym, I was desperately in search of a reliable and efficient gym management software. After doing some research, I decided to go with Pike13.
The software is incredibly powerful and it provides all the tools I need to manage my business. The customer engagement features like email and push notifications make it easier to keep in touch with customers and promote my services. Their loyalty program also helps me reward customer loyalty and encourage repeat business.
The customer service at Pike13 is just amazing. They provide all the information I need in a timely manner and make sure all of my queries are addressed.
Furthermore, the app-based feature makes it easier for customers to check-in and view their class schedule from anywhere. The automated billing feature also eliminates the need for manual billing.
I’m highly impressed with the performance of Pike13 and would rate them five stars for their gym management software solution.'
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Buyer, Asia Pacific Company
Feb 12, 2023
'As a Customer Success Woman Leader, I have the immense pleasure of using Pike13’s gym management software and its capabilities. The software has enabled me to streamline processes and automate tasks, which ultimately helps to save time and resources. The software is equipped with many advanced features which allows me to leverage data in order to generate insights into customer behavior. On the whole, I am truly impressed with Pike13 and what the software has to offer – I would strongly recommend it to anyone looking for a comprehensive gym management solution! I would rate it a 5/5!'
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Buyer, North America SME Company
Feb 11, 2023
'Review 2
I have been using the Pike13 Gym Management Software for two years now and I am absolutely delighted with the result. It is a great tool to simplify gymnast registration processes, class scheduling, membership management and payment tracking. I especially like the notifications I get for missed payments. The software design is user-friendly and intuitive making it easy to use even for beginners. I am also happy about the customer service’s constant readiness to resolve any issue. All in all, it is a great value for money and I highly recommend it. Rating: 10/10'
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Buyer, SME Company
Feb 11, 2023
':
Review 1
I recently started my own small business gym and wanted to find a great gym management software that could help me with my daily responsibilities as a business owner. After extensive research, I decided to go with Pike13’s offering and I must say that I am more than pleased with the results. Not only is it incredibly cost effective, but it is also super user friendly – meaning my staff can easily learn how to use it without any technical knowledge. So far I have found it super flexible and customizable; for instance, I had no issues setting up my customer subscriptions. All in all, Pike13 is a great choice for small business owners and I am so glad I’ve chosen this solution. I am sure I’ll only have positive experiences as I move forward. Rating: 10/10'
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Buyer, UK Company
Feb 02, 2023
'Review 3
I’ve been looking for a new gym management software and stumbled upon Pike13. After researching more about the product, I think that they have an excellent offering for gym owners. The software makes it easy to keep track of memberships and manage availability, and it is also incredibly user-friendly. The customer service team has been helpful when I have had any questions, which I appreciate.
I like the ability to customize the software and make it fit for the gym’s needs. It’s great that you can set up payment plans and track attendance as well. All-in-all, it is a great piece of software and I would definitely recommend it to anyone looking for a gym management solution. I give this software a 9/10 rating!'
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Buyer, North America Mid Market Company
Jan 30, 2023
'Gym/Fitness Studio Management Software by Pike13 - Review #2
I'm a gym owner and have been using Pike13's Gym Management Software for some time now. The software is feature-rich and offers benefits that ultimately help streamline operations.
I must say I'm very impressed with the interoperability of this software, thanks to its integration with major accounting and calendar programs. Now, I'm able to track attendance, manage student and instructor schedules, and keep up with receivables and payables all from one platform. It's totally eliminated the tedium and manual work of updating records for each individual program.
The customer service is noteworthy as well. From the initial onboarding to ongoing support, the team at Pike13 is mo0re than willing to answer any questions or listen to feedback.
To conclude, Pike13's Gym Management Software has proven itself quite useful and reliable over the years. Best of all, it's very intuitive and user-friendly, so anyone can quickly learn how to use the software.
Rating: 4.5/5'
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Buyer, UK Mid Market Company
Jan 29, 2023
'Review 1
I’ve been using Pike13’s gym management software for many years now and can honestly say that it’s one of the best systems I’ve ever used. The customer service team is superb, always answering my questions in a timely manner and making sure that I get the help that I need. I have not encountered any issues while using the software, and I am constantly amazed with how easy it is to use. I love that you can customize the software to fit your own needs, which is a great bonus!
The features are what really stand out though. The ability to create class schedules and manage memberships is invaluable. You can also set custom membership plans and track attendance. The system also makes it incredibly simple to compute and track payment receipts. Those are just some of the reasons why this software gets a 9/10 from me.'
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Buyer, UK Mid Market Company
Jan 28, 2023
'Pike13 has certainly made use of next generation technology with their gym management software. I have been very impressed by the integration of AI and machine learning which has enabled me to automate processes and save time. The software is able to analyze customer behavior and generate personalized reports based on their preferences. On top of that, it also offers various chatbot functionalities which can provide services to customers even when our team is not available. I’d rate the use of next generation technology a 4.5/5!
Ease of use review'
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Buyer, North America Mid Market Company
Jan 25, 2023
'I’ve been using Pike13's Gym Management Software for a few months now and I wanted to give a review about it from a Engineering Manager’s point of view. The software is mainly aimed at improving customer service and supporting futuristic use cases. Here’s my experience with the software.
First off, the customer service is incredible. Whenever I need help or answers to my queries, I never have to wait long. They provide us with quick and efficient service. They have also implemented features to make sure we get the best customer experience. For example, we’re able to use the software to set up automated campaigns with ease and analyze customer data to gain meaningful insights.
In terms of usability, the software is really well done. It’s fairly easy to get used to and the interface is intuitive and clear. This allows us to come up with customer engagement strategies and use our resources to the best potential.
Overall, I would rate Pike13's Gym Management Software 4 and a half stars out of five. It’s reliable and provides us with great customer service. The features that it offers helps us to support our futuristic use cases and improve customer satisfaction. Definitely recommend it!'
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Buyer, UK Mid Market Company
Jan 24, 2023
'We were looking for an enterprise-strength gym management software solution and Pike13 delivered. From the moment we signed on, we could tell that their customer service team had an intricate knowledge of the product and the vision via which the product has grown. Everything worked according to plan without any major hiccups. We have found their product features to be extremely easy to comprehend, user-friendly, and intuitive, and this has made rolling it out to our team quite easy. We appreciate that standard notes, payment integrations, process tracking, permission assignments and reporting are all quite easily configurable. Along with the comprehensive product features the ongoing support and product vision of the Pike13 team gives them a solid 8/10 when it comes to our review.
Review 3'
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Buyer, Europe Company
Jan 24, 2023
'The ease of use of Pike13’s gym management software has been a real delight for me. Its user-friendly interface allows me to navigate the application with ease and find all the necessary information quickly. Even the least tech-savvy users can find their way with the help of its intuitive design. In addition, the software’s data-driven reports are great for gaining insight into customer preferences and tracking performance over time. All-in-all, I give the ease of use a 5/5!
Overall sentiment review'
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Buyer, North America Mid Market Company
Jan 24, 2023
'Gym/Fitness Studio Management Software by Pike13 - Review #3
Pike13's Gym Management Software is a must-have for anyone running a gym. The software solution is able to manage multiple facets of my gym operations, from bookkeeping to marketing.
I'm especially impressed by its interoperability and integration with 3rd party software. It's easy to pay my suppliers and invoices from within the software. With the integration with other calendars, we can now keep our instructors schedules up to date with the click of a button.
The customer service of Pike13 is top-notch. Every time I've had a question or concern, the team has responded with mindful support and genuine care. My gym runs much smoother now due in large part to this software.
In short, I’m so glad I chose Pike13's Gym Management Software to help me with my business, and I would highly recommend it to any gym owners looking to stay organized and efficient.
Rating: 5/5'
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Buyer, UK Company
Jan 23, 2023
'As a business unit head of a large conglomerate, I have recently had the opportunity to use Pike13's Gym Management Software. Working with this software has been a pleasant and highly productive experience for our organization.
This software is very advanced and futuristic. Pike13 has utilized the latest technology to equip gym owners with many modern features such as a digital customer sign-in system and a cloud-based reservation system. They have also instituted an open API, which allows other developers to work with their system and enhance the overall user experience. This software is very forward-thinking and is perfect for businesses looking to stay ahead of the competition.
Pike13's Gym Management Software is also highly interoperable and compatible with other technologies. This makes it easy to connect your Pike13 account with services such as Apple Health and Fitbit, allowing users to seamlessly manage their activity lists and make purchases in a secure and convenient way. Additionally, this software can also be integrated with other gym management systems, allowing for interoperability between the two platforms.
I am very impressed with the capabilities and features of Pike13's Gym Management Software. It has been designed with the future in mind and is well-suited for businesses looking for a complete and secure software solution. I give it a rating of 4.75 out of 5 stars.'
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Buyer, UK Mid Market Company
Jan 20, 2023
'As a Customer Success Woman Leader for Pike13, I'm never hesitant in recommending our software to our customers because it's so easy to use. It's simple to create options for members and customers - for instance, you can select a plan and manage membership types with just a few clicks. Customers can handle bookings quickly and manually from their mobile or desktop. Plus, the user experience is easy and intuitive - creating a customer-friendly experience that makes them want to use our product. Rating: 8/10
Customization review'
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Buyer, North America Mid Market Company
Jan 20, 2023
'Review 2
It has been a real game changer having a gym management system that I can depend on. I run a small business gym and have found that Pike13's Gym Management Software is invaluable in helping me manage my day to day operations. It's very efficient – I can quickly look up customer records or easily begin selling new services. The software offers me tailored notifications, which allows me to stay on top of any changes or potential issues with little effort which is very important as a one-man business. Plus, I could not believe how cost effective it was – the price was within the budget and didn't break the bank. Rating: 9/10'
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Buyer, Asia Pacific Company
Jan 18, 2023
'Gym/Fitness Studio Management Software by Pike13 - Review #5
As a gym owner, keeping my business running smoothly and efficiently is of utmost importance. That's why I chose to invest in Pike13's Gym Management Software – and I haven't been disappointed with my decision.
The software is very feature-rich and can meet any gym businesses needs. All of my gym operations are managed within this software from bookings, payment processing and staff management, to marketing campaigns.
Another great aspect of this software is its interoperability. With the integrations with other software, it makes managing records much easier. I find it particularly helpful to keep my instructors schedules up-to-date via Google Calendar.
I'm also really pleased with the customer service provided by Pike13. Their team is quick to respond to inquiries and provides personalized support.
In summary, Pike13's Gym Management Software is a great tool to have for anyone running a gym. It offers a great range of features and help to make managing the gym much easier.
Rating: 5/5'
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Buyer, Europe Company
Jan 14, 2023
'Customer Services – 4/5 stars
The customer services at Pike13 has been great for us. The support team is available at all hours, and they are always courteous and eager to help resolve any issues we have. Whether it’s booking or payment inquiries or tech-related issues, the staff always provides speedy and thorough assistance. They provide us with timely updates, help with troubleshooting, and answer our questions in a friendly and professional manner.
The only negative issue we’ve found with their customer services is their response times. The team is often slow to respond to our urgent inquiries. This can be quite inconvenient, but they are usually very apologetic and aim to improve their services.'
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Buyer, UK Company
Jan 12, 2023
'As a Customer Success Woman Leader for Pike13, I know first-hand how valuable it is to be able to customize our product to our customer's specifications. With Pike13, you can customize your membership plans and offerings to your customer's needs. You can also easily duplicate existing classes or delete entire sets of offerings. There are advanced rules for customers to maximize their efficiency and time-savings. In addition, you can also customize various customer notifications that will be sent out in advance of payments, memberships, or cancellations. Rating: 10/10
Data visualization review'
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Buyer, North America Mid Market Company
Jan 11, 2023
'I have been using Pike13's Gym Management Software for the past couple of months and it has certainly made my work much easier. The software has a range of innovative features and next-generation technologies that make it the perfect solution for my organization.
The software has a wide variety of functionalities related to gym activities. Staff members can easily register and manage new customer profiles, set up gym sessions, and easily identify and note the attendance of members during the daily sessions. In addition, the software also supports checkout product features, digital schedule tracking, and advanced reporting tools.
The mobile integration feature of the software is great. The mobile app is user-friendly and allows our staff to interact with customers on the go. This is something that has made our customer support much more efficient and effective.
Overall, I think Pike13's Gym Management Software is great. It combines innovation and use of next-generation technology with futuristic use cases. Thus, I would give this software 4.6/5 stars.'
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Buyer, North America SME Company
Jan 10, 2023
'I’ve had the pleasure of trying out Pike13’s gym management software and I am seriously impressed by the innovation I’ve seen! The software has a sleek, modern look and feel which puts it miles ahead of many of the competitors. In addition, the software has a wide range of features which helps to streamline processes and automate tasks. With its advanced analytics, I can generate vital business insights and identify potential issues quickly. On top of that, I can also forward customer information to other channels for data tracking. All in all, I would give the overall innovation of the software a 5/5!
Use of next generation technology review'
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Buyer, Asia Pacific Company
Jan 07, 2023
'used
Review#1
I have been using Pike13’s gym management software for over two years now and have to say that I'm quite impressed with the way it has evolved. It hasn't just been restricted to just managing appointments and memberships. The company has done a great job in combining the virtues of incorporating futuristic use cases.With its latest version, it has incorporated a powerful AI optimization tool, which helps in learning the usage pattern of members and recommending them the best type of training and exercise plans based on their individual goals. It also provides a 360-degree view of members with financial and registration information and helps measure goal progress.
I am especially appreciative of their seamless integration with G Suite. It allows members to join and register directly from their emails and sync Google Calendars and G Suite data to help manage appointments. The powerful search engine too has improved manifolds as members can now search using skills, location, zip code and even time zones.
All in all, considering the features and the numerous benefits it provides, I think the software deserves an 8/10 star rating for supporting futuristic use cases and overall innovation.'
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Buyer, Asia Pacific Company
Jan 07, 2023
'#3
I recently invested in Pike13’s gym management software and I must say I was sorely disappointed. Everything from the setup process to making payments and tracking attendance has been a hassle. The platform is outdated and does not capitalize on next generation technologies that would improve experience. Plus, the user interface is overly complicated and is not very intuitive. Overall, I regret my decision to purchase this product and would rate it a 1/5 stars due to its lack of ease of use and its sub-par innovation.'
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Buyer, North America Mid Market Company
Jan 06, 2023
'Review 2 - Supporting Futuristic Use Cases -Rating 1/5
I find myself increasingly frustrated with the lack of future-ready functionality that Pike13 provides. I am struggling to carry out operations that are necessary for our business, and the technology simply isn't up to the task. Although I am aware that they offer some support and updates, the lack of ability to see further into the future when it comes to their offering makes me think twice before recommending them to a client. Rating: 1/5.'
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Buyer, North America SME Company
Jan 04, 2023
'Our business unit recently implemented Pike13 Gym Management Software in order to streamline and simplify our operations. The cost of ownership was a bit pricey, however, the product features and customer service offered by Pike13 was satisfying overall. The Product Vision and Feature set offered enough functionalities to address all of our operations management needs.
The customer service provided by the company was timely and efficient. We had two weeks of training and implementation to learn the ropes of the software and the staff was helpful and professional. The integration with third-party sources was seamless and quick.
Rating: 3.5/5'
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Buyer, UK Company
Jan 03, 2023
'When I decided to open a gym, I was in search of the right gym management software to run my business. After looking around, I decided to go with Pike13 and I’m glad with my choice.
The software is incredibly intuitive and I was able to customize it to fit my specific needs. The app-based member management feature allows me to have more control over customer data and retention. The automated billing feature simplifies the whole process and reduces my administrative burden to a great extent.
Pike13’s customer service team consists of professionals who are always willing to help. They provide all the support I have ever needed from time to time and guide me through the learning process.
The futuristic features like loyalty programs and email and push notifications help me increase my customer engagement. Furthermore, the analytics feature allows me to track customer trends and optimize my offerings to get the most out of my business.
I’m amazed with the performance of Pike13 and highly recommend their gym management software solution to anyone thinking of transitioning to a virtual gym. Five stars all the way!'
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Buyer, North America SME Company
Jan 03, 2023
'I have been using Pike13's Gym Management Software for some time now and I must say I am impressed with what it has to offer. It has some great features and next-generation technologies making it the perfect software for my organization.
The software makes it easy for staff members to manage a wide variety of activities related to running a gym. Members can easily register and manage customer profiles, set up gym sessions, and keep track of attending members on a daily basis. In addition, the software has checkout of product features, digital schedule tracking, and advanced reporting capabilities.
When it comes to customer support, the software has a great mobile integration feature. The mobile app is easy to use and allows the staff to access customer information from any device. This has made customer support much simpler and efficient.
In conclusion, I am more than satisfied with Pike13's Gym Management Software. It has features that take innovation and use of next generation technology into account and also supports futuristic use cases. Therefore, I would rate this software 4.9/5 stars.'
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Buyer, North America Mid Market Company
Jan 02, 2023
'I’ve been in the gym business for some time now, and when Pike13 came out I was impressed with how much innovation and next-generation technology they packed into their Gym Management Software. From features like fully-customizable automated emails, text messages and customer interaction tracking, to having a mobile app that works seamlessly with the software, this software truly has it all. The biggest game-changer, though, is the way that Pike13 can integrate with so many existing gym systems, making onboarding and integration with third-party services a breeze. I rate this feature 9/10.
Review 2 — Interoperability and Integration capability'
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Buyer, North America Mid Market Company
Jan 01, 2023
'As the Director of a multinational company, our organization required a very agile and easily scalable gym management software solution. We narrowed down to Pike13 and upon further research found that this software offers tools perfect for our use case. I must commend their customer service team for guiding us through every bit of the purchase and use process. They were patient and effectively answered all of our queries without making us feel stupid and made sure that we understand every nuance of the product. The product vision is comprehensive and they have several features that align with our organization’s needs. The feature set is intuitive and comprehensive. Process tracking and payment integrations make this product robust. We are particularly impressed with the ease of use and the seamless integrations with any payment provider and give them high marks in terms of product features – 9/10.
Review 2'
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Buyer, UK Company
Jan 01, 2023
'Review 4
Pike13’s gym management software has been a great addition to our gym. It makes the whole process smoother and allows us to keep track of attendance and payments more easily and quickly. The customer service team has always been incredibly helpful and willing to answer our questions, however, I would like to see it become more responsive in responding to inquiries.
The ability to customize the software makes it fit the specific needs of the gym, which is a great feature. Furthermore, the software is incredibly easy to use and keeps things running smoothly and efficiently. I get why this software is so popular and I am pleased with our decision to choose it. I give it a 7/10 rating.'
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Buyer, Asia Pacific Company
Dec 28, 2022
'We recently implemented Pike13 Gym Management Software in our business unit, and the results have been quite satisfactory. The cost of ownership was reasonable given the features and support offered by Pike13, and the customer service was professional and helpful. The main feature of the product is its ability to manage memberships and attendance tracking. It also offers financial management options including invoicing and taxation.
In terms of the product vision and product features, we are quite satisfied with its current features, however, the product could benefit from added features, such as integrated marketing campaigns, automated emails, and social media integration.
Rating: 3.5/5'
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Buyer, North America Mid Market Company
Dec 25, 2022
'Review 3: Pike13's Gym Management Software
I'm glad I chose Pike13's gym management software for my facility; it has enabled us to quickly start managing our operations without any hassles. The software features a modern and simple-to-use user interface which allows us to quickly get up and running. It offers features such as member tracking, billing tools, and the ability to integrate with payment gateways.
The software also incorporates AI for customer service, as well as email marketing campaigns. I think this is a great example of using next-gen technology to take our operations to the next level.
When it comes to value for money, I think it is a fair price point for what we receive. The software could use an API, but I can overlook this in favor of its great features. For that, I'm happy to give it a 7/10 rating.'
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Buyer, Asia Pacific Company
Dec 22, 2022
'Having been working at ABC Fitness for quite a few years, I recently got to experience Pike13's Gym Management Software first hand and I am here to review it. The software is aimed at improving customer service and supporting futuristic use cases. And it definitely accomplishes both.
To start with, the customer service that comes with the software is phenomenal. We have never had any issues getting our questions answered. Not only have they answered our queries in a timely manner, but they have also worked on implementing features that expand our use cases. For example, we have been able to use automated campaigns with ease and quickly analyze customer data.
When it comes to using the software itself, it’s pretty easy to use. It doesn’t take too long to get used to it and we can come up with strategies to make sure that our customers are kept engaged.
Overall, I would rate Pike13's Gym Management Software 4 and a half stars out of five. This is one of the most reliable softwares out there. The customer service is top notch and the software supports futuristic use cases. Highly recommend it as your gym management!'
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Buyer, Europe Company
Dec 21, 2022
'Review 5
We recently started using Pike13’s gym management software and I have to say that I am pleasantly surprised. It is incredibly easy to use and navigate through, and the customer service team has been more than helpful in answering my questions. I truly appreciate how responsive they are, and the fact that they can tailor the software to meet the needs of the gym is great.
The software really shines when it comes to set up of memberships and class schedules. It is also great for tracking attendance and payments which makes our job infinitely easier. All-in-all, this software is a great choice and I would highly recommend it. I give it an 8/10 rating!'
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Buyer, North America Mid Market Company
Dec 20, 2022
'I am fairly new to Pike13's Gym Management Software but I can already tell it is an amazing piece of software. It has helped me make my organization far more efficient due to its innovative features and next-generation technologies.
The software provides a wide range of functionalities related to gym activities. Staff members can easily register and manage new customer profiles, set up and monitor gym sessions, and identify and note the attendance of members during the daily sessions. It also allows for checkout of products, digital schedule tracking, and advanced reporting.
The software's mobile integration has also been pretty useful. It has an easy to use and fully-functional mobile app which allows all staff members to access customer information from any device. It has made it much easier for our staff to interact with customers on the go.
Overall, I am pleased with Pike13's Gym Management Software. It effectively borders between innovation and use of next generation technology that matches today's expectations and also the ability to support future use cases. In my opinion, this software deserves a rating of 4.7/5 stars.'
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Buyer, SME Company
Dec 16, 2022
'Review#2
Having worked with Pike13's Gym Management Software for over four years now, I've experienced first-hand the improvements and updates the software has undergone. One of the major improvements has been in their use of next generation technology. By this, I mean that they have not only incorporated features like AI fraud detection and optimization of member experience, but they have also integrated big data capabilities to the software, which have greatly helped the company in boosting customer engagement and loyalty.
What's more, with an improved augmented reality feature, the software has enabled staff members to utilize mobile applications and work with members to make data-driven decisions. The software has also provided better digital visibility and predictive analytics by giving gym owners the ability to track usage, access validations and to design consistent customer experience based on the collected data.
All in all, considering the features and the numerous benefits it provides, I think the software deserves an 8.5/10 star rating for its use of next generation technology.'
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