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Panjiva
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5 Buyers Negotiating

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Buyer
jignesh shah's requirement
05/10/2021
"Hi I want to know about plans "
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Strengths
  • +13
    Compliance Database
  • +5
    Consulting
  • +12
    Import/Export Management
  • +9
    Medium Enterprise
  • +9
    Multiple Integration Points
  • +8
    On-Cloud
  • +9
    On-Premise
  • +8
    Order management
  • +12
    Product Demos
  • +11
    Reporting & Query Tool
  • +6
    Risk and Quality Management
  • +10
    Shipment tracking
  • +6
    Supply Chain Visibility
  • +7
    Support and Maintenance
  • +12
    Trade Consulting
  • +7
    Trade Finance
  • +13
    Vendor Management
  • +8
    Customization
  • +14
    Document Warehouse
  • +5
    Duty Management
Cautions
  • -14
    ERP Integration
  • -6
    Implementation
  • -7
    Insurance Management
  • -9
    Inventory management
  • -10
    Invoice Management
  • -10
    Large Enterprise
  • -5
    Procurement Models
  • -11
    Product traceability
  • -13
    Proof of Concept
  • -8
    Small Enterprise
  • -11
    Software Requirement Specification (SRS)
  • -14
    Training

Panjiva Reviews

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Buyer, UK Company

5
Jun 12, 2023
'Panjiva's Global Trade Management Software offers a powerful suite of features and tools that makes global trade simpler and more comprehensive. I've been using the software for over two years now and have found it to be an invaluable resource for managing our company's high-volume global trade operations. The software is packed with great features like: advanced trade data filtering, a suite of powerful analytics, and a sophisticated risk rating system to help us stay informed. The user interface is modern and intuitive, making it easy to navigate and learn the trade management software quickly. This has helped us get up and running quickly with minimal IT support. In addition, the customer service team at Panjiva are top-notch and always willing to listen and help with any questions or concerns that arise. I could not recommend the software more highly and my team has been extremely pleased with the service and results we've seen. Rating: 5 stars out of 5.'
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Buyer, North America Mid Market Company

5
Jun 12, 2023
'Panjiva's Global Trade Management Software offers a comprehensive suite of tools to help streamline any global trade process. It is designed for scalability, allowing us to easily adapt our business flow as our operations grow and expand. It has been incredibly helpful to streamline our entire import and export system, helping us to avoid numerous common pitfalls that occur in international trade. The powerful analytics package also helps us gain in-depth insight into our company's performance and trade patterns, giving us the ability to plan and strategize our trade operations more effectively. Lastly, customer support is always available and willing to help with any questions or issues, and the response times are impressive. Panjiva has been a tremendous asset to our company and we would highly recommend their software. Rating: 5 stars out of 5.'
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Buyer, North America Mid Market Company

5
Jun 11, 2023
'#3: As a customer of Panjiva, I have had the pleasure of using its global trade management software. As a business that requires international trade, Panjiva has been an invaluable resource. It has enabled us to keep accurate records of our activities and reduce manual labor significantly. In particular, its ability to integrate with our existing ERP systems has proven to be incredibly useful as well. We are able to cut down on the time taken for processing transactions, as well as ensure consistency throughout our operations. However, I find the customer service provided by Panjiva to be a bit lacking; responses can be slow and it takes a while for tickets to be resolved properly. Rating: 3/5.'
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Buyer, North America Mid Market Company

5
Jun 09, 2023
'I'm a Senior Manager at a mid-size logistics and transportation business and I recently decided to give Panjiva's Global Trade Management Software a try. After switching from our working incumbent IT provider, I must admit I am quite pleasantly surprised. With a single solution I am able to effectively manage crucial aspects of my business like customs inspection, duty estimation and risk compliance. Not only is the software solution able to automate and streamline my business processes through seamless integrations, but it also offers great value for money compared to the cost of traditional software licensing. Our teams especially love the intricate reporting capabilities provided by the software, as they make analysis and decision making much simpler and straightforward. To top it off, the cost of ownership of Panjiva's GMTS is relatively low and the company sometimes provides interesting discounts to loyal customers, which is something certainly welcomed by our accounting team. Great job Panjiva, I'm enjoying the switch! 9.5/10 Review 2'
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Buyer, UK Company

5
Jun 08, 2023
'Review # 1 Panjiva’s Global Trade Management Software is a great platform for managing complex international trade operations. From Interoperability, integration and product vision to product features like e-commerce integrations, access to market intelligence and so on, the product delivers. The platform’s data compatibility ensures that all the data is integrated across all the applications. This allows seamless interoperability, making it easier for us to get the desired result. Working with the right partners along with the right data has also enabled us to better leverage our resources and understand our trade data better. Also, their product features are top-notch and provide a comprehensive view of the market. The software includes e-commerce integrations to facilitate online payments, tracking of documents and shipments, and access to market intelligence that provides valuable insights about the market footprint. This trade information is quite interesting and has been of immense use to us. I rate this product 8 out of 10 for its interoperability, integration and product vision.'
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Buyer, Asia Pacific Company

5
Jun 07, 2023
'Review#3: As a small business owner, I can't say enough about the usefulness of Panjiva's Global Trade Management Software. This software has made managing my imports and exports much easier and more efficient. It allows me to track shipments, ensure compliance with international regulations, and control my inventory. It also makes it easier to clear customs, which can be a real hassle. The integration with my accounting software makes managing my finances much simpler too. Overall, I'm very pleased with this software and would highly recommend it to any small business owner looking to streamline their trade management processes. Rating: 4.5 stars.'
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Buyer, SME Company

5
Jun 06, 2023
'Review 3 – Cost of Ownership ★★★★☆ When looking for an international trade software, it was critical for me to find one that was cost effective and scalable. This is why I chose Panjiva’s Global Trade Management software. I was concerned that I wouldn’t find the right software in my budget, but Panjiva’s team offers monthly subscription plans and a la carte features at an affordable price. The plan I am on now includes unlimited shipments and currency conversions. Plus, the panjiva team offered me incentives for signing up for an annual subscription which has saved me a ton of money. Overall, the cost of ownership of Panjiva’s Global Trade Management software is reasonable and cost-effective. I am able to rest assured knowing that my small business is in good hands without having to spend more than necessary.'
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Buyer, Europe Company

5
Jun 05, 2023
'Review #1 - 5/5 Stars After trying out multiple Global Trade Management Software options, we decided to settle on one from Panjiva. Since the day we implemented it, they have been a perfect partner. From their intuitive user interface, to their comprehensive customer service, they have gone above and beyond to make sure our procurement process runs as smoothly as possible. We initially had some apprehensions about the platform’s accuracy in data processing due to our large-scale projects, but Panjiva’s product vision has been great. They have consistently put in the effort to update and improve their software to make it suitable for the most complex of processes. Their product features have also impressed us. The ‘Reporting & Compliance’ feature, in particular, has been particularly helpful in ensuring that we remain compliant with all the regulations with regards to our international operations. Furthermore, the ‘Custom Alerts’ tool helps us stay updated on any changes to the shipments or tariff borders, or any other information that we need to plan actively around. In conclusion, I highly recommend Panjiva’s Global Trade Management Software. Their stellar customer service, comprehensive product vision, and versatile product features makes them the most reliable partner for any procurement process.'
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Buyer, Asia Pacific Mid Market Company

5
May 29, 2023
'Review 2 Rating: 4.5/5 I've been using Panjiva's Global Trade Management Software for the past six months on behalf of my company. It has been a great experience. The software has so many great features that have allowed us to keep track of orders and shipments from all our vendors quickly and easily. It has made it much simpler for us to keep our inventory up to date and keep track of which orders have been fulfilled. The customer service team has also been great. They are always happy to answer my questions and find solutions to any issues I might be having with the software. They are also very proactive in sending us updates on new features that are available and that could help us be more efficient. I would definitely recommend this software to other Procurement Managers looking to simplify the process of managing international trade.'
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Buyer, UK Company

5
May 28, 2023
'Review 1 As a director of a multinational company, I can attest to the incredible value that Panjiva’s Global Trade Management Software delivers. What sets Panjiva apart from the competition is their focus on interoperability and integration. By creating a software that integrates with our existing trade platforms, we’ve been able to increase efficiency, streamline operations, and reduce costs. Even more exciting, their approach to product vision brings our entire trade workflow into one cohesive platform - enabling us to manage everything in one easily accessible location. The product features impressed us as well. The automatic compliance checker ensures that we can quickly flag any issues, allowing us to quickly address risks. The built in document archiver ensures that nothing ever gets “lost in the shuffle”. Their analytics capabilities make it easy for us to evaluate performance and ensure that we’re making the most smart decisions for our company. All in all, I highly recommend Panjiva’s Global Trade Management Software if you are looking for a comprehensive yet flexible and user-friendly solution that will empower your multinational trade efforts. 9/10'
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Buyer, North America Mid Market Company

5
May 27, 2023
'Review #2 - 5/5 Stars When it comes to Global Trade Management Software, Panjiva is a leader in the field. After opting for their services, we have been extremely happy with the features, customer service, and product vision that they provide. Due to the complexity of our operations, accuracy of the data processing was of utmost importance to us. We are privileged to report that Panjiva’s software is up to the mark in that regard. All the documents, tariffs, and shipments that we needed to manage were all handled with the utmost efficiency. The customer service provided by Panjiva is of the highest order. When we faced any issue, their team was quick to help us out. The alerts we receive from them are also quite comprehensive. We are notified of any particular updates or changes to the shipment and tariff borders, which allows us to stay proactive and plan accordingly. All things considered, I would rate Panjiva’s Global Trade Management Software as 5/5. We are extremely pleased with the product vision, customer service, and feature-rich software that they provide.'
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Buyer, Asia Pacific Company

5
May 25, 2023
'I've used Panjiva's Global Trade Management Software for a few months now and have been generally satisfied with its performance. It does offer a great product vision, giving me the unified suite of tools I need to manage global trade operations. The various product features are great and perform as expected. I'm also quite glad with the customer support team; their response to queries is fast and they do provide some decent workarounds. The value for money is OK too. Panjiva isn't the cheapest option available so you do pay a premium for its features. However, considering the efficiency this software offers, I don't mind paying for it. On the whole, considering the level of sophistication this software offers, I can give it a 3.5/5 score. Its expensive price tag can be a deterrent, but thankfully its features justify its price. The only issue I can think of is that some of the features are quite complicated and I wish there was an easier way to customize them based on my needs.'
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Buyer, SME Company

5
May 24, 2023
'I had the pleasure of trying out Panjiva's Global Trade Management Software, and I must admit I was very pleased with the performance of this particular piece of tech. Not only does using such software greatly aid my business with streamlined and automated duty processing, but I was also pleasantly surprised with the cost of ownership. This has allowed me to save a considerable amount of money, while still being able to grant my teams the extra flexibility they need to advance our operations. The software was also quite easy to integrate within our infrastructure, which allowed us to quickly run and and continue with our operations without any major delays. All in all this piece of tech checks all the boxes for us, with excellent value for money and great cost benefits over time. Good job Panjiva! 9.2/10 Review 5'
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Buyer, North America SME Company

5
May 21, 2023
'3. Our company recently adopted the Panjiva Global Trade Management Software (GTM) for our supply chain related operations and the experience has been quite good so far. The onboarding process was quick and didn’t involve too much effort from our end. The user interface is straightforward and quite simple to operate. We have found the levels of visibility it provides during our day to day operations to be quite high which has been great for ensuring seamless supply chain visibility. Coming to the Cost of Ownership, the subscription fee for GTM is on the higher side but given the amount of features it provides it can be considered as quite reasonable. In terms of Value for Money, we would give a rating of Excellent.'
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Buyer, Asia Pacific Company

5
May 15, 2023
'My engineering team has had to use Panjiva’s Global Trade Management Software offering for the past few months and they are not very happy. Due to its outdated nature, the user interface is quite tiresome and a lot of the time it’s almost non-functional. The biggest issue with this system is by far the complete lack of interoperability and integration with any existing system; my team has really struggled to find a way to bridge the gap between our internal systems and the Panjiva system. For all of the above mentioned reasons, I rate the overall innovation and use of next generation technology, as well as the Interoperability and integration with existing systems 1/10.'
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Buyer, UK Mid Market Company

5
May 14, 2023
'I've been using Panjiva's Global Trade Management Software for a few months and have been impressed with the offering so far. To begin with, its product vision is a great way to manage global trade operations more efficiently. The various features are great too, allowing for easy management of the procurement process. The value for money is also quite fair given the cost. Sure, it is more expensive than some other solutions, but it delivers as promised. Overall, I'd give this software 4/5 based on my experience. It's a great tool that offers some very useful features that certainly help to streamline the global trade operations of any organization. The only tiny thing that can be improved upon is the learning curve for new users.'
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Buyer, North America Mid Market Company

5
May 13, 2023
'My company recently implemented Panjiva’s Global Trade Management Software platform and we couldn’t be happier with the results. The customer service provided by Panjiva was first-rate and they worked diligently to ensure that the setup process went smoothly and efficiently. The software is also great. It has a modern, intuitive user interface that makes it easy for us to access the data we need quickly and easily. The international data supported by the software is incredibly helpful and lets us manage our operations in an organized way. And because the software is both traditional and Blockchain-based, we can be sure our technology is staying ahead of the curve. The analytics provided with the software are also incredibly useful. We can use it to identify areas of improvement, as well as track our progress and performance. In summary, we’re more than pleased with our experience with Panjiva. I would definitely recommend them to any business looking for a Global Trade Management solution. I would rate them five out of five stars.'
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Buyer, North America Mid Market Company

5
May 12, 2023
'Product Features: 4.5/5 The suite of features that come with the Global Trade Management Software is impressive. From automated creation of purchase orders, to individual product tracking, it’s an incredibly powerful tool. The analytics capability has been enormously beneficial for our customers since we are able to receive real-time feedback and translate that to improved production and customer service. The compliance and audit features have been great in helping us remain compliant with global trade regulations.'
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Buyer, Europe Company

5
May 09, 2023
'Overall (3/5 stars): I've been using Panjiva's Global Trade Management Software for a few months now, and while it's helped streamline some of my processes, I'm still not impressed with the product. The integration capabilities and interoperability between other programs is weak, and this is hindering my workflow at times. However, it's relatively easy to use, and I'm able to quickly search through my shipments. Unfortunately, it can be a bit slow to respond at times, which can be a problem when trying to quickly address urgent shipments. I understand this product is still new and the developers are working hard to address the issues I'm experiencing, but until those issues are resolved, I won't be satisfied with the product.'
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Buyer, UK Company

5
May 02, 2023
'Customer Service: 5/5 The customer service delivered by Panjiva is in one word, outstanding. From the initial training period to now, the customer service team have been absolutely brilliant. They responded quickly to our queries with courtesy and understanding, helping us get familiar with the software. Even after the software was up and running, the team remained helpful in assisting us with any adjustments. The addition of post-sales support in the form of webinars and easy-to-integrate plugins has certainly been reassuring in keeping our customers happy.'
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Buyer, Europe Company

5
May 02, 2023
'Panjiva Global Trade Management Software – Cost of Ownership I have been using the Panjiva Global Trade Management software and have been quite satisfied with the results. The cost of ownership has certainly been one of the things that have worked in favor of this software. The price was nothing more than what I was expecting and was quite reasonable given the features offered. All of the features are available with the premium version as well and I have not had to pay extra for them. So, overall I am really happy with the cost of ownership here. I rate this product 7/10'
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Buyer, North America Mid Market Company

5
May 01, 2023
'My company recently implemented Panjiva’s Global Trade Management Software solutions and we couldn’t be more pleased with our overall experience. The customer service that Panjiva provided right from the start was top notch, from seamless implementation, to providing us with a dedicated support team to answer our questions. What’s more, their software is incredibly intuitive and user-friendly. We were able to quickly and easily leverage Panjiva’s API to pull all of our data together into an accessible system. Plus, the software supports both traditional and Blockchain-based operations, so we can be confident that our technology is staying up-to-date. The analytics that come with the software are also incredibly helpful, making it easy to find the data we need in a timely manner. We’ve also been able to use the embedded insights to better understand our processes, identify process weaknesses, and track our progress over time. Based on our experience, I would highly recommend Panjiva to any company looking to improve their Global Trade Management. The level of customer service they provide is unparalleled, and the product itself is first-rate. I’d give them a five out of five star rating.'
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Buyer, UK Company

5
Apr 30, 2023
'Review 5 As a director of a multinational company, I could not be more pleased with the benefits Panjiva’s Global Trade Management Software has brought to our operations. Their commitment to interoperability and integration ensures that trading costs remain low, while their product vision to bring our entire trade workflow into one platform eliminates the need for multiple solutions. The product features are also a compelling reason to choose Panjiva. The compliance checker and document archiver make it easy to manage risks, and the analytics capabilities allow us to make the smartest decisions for our business. In closing, Panjiva’s Global Trade Management Software has been a true asset to my multinational company and I actively encourage everyone to give this solution a try. 9/10'
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Buyer, UK Mid Market Company

5
Apr 29, 2023
'Review#2: I've been using Panjiva's Global Trade Management Software for a few months now and I can honestly say that it has exceeded my expectations. This software is incredibly easy to set up and provides an all-in-one solution for managing all of my imports and exports. With the shipment tracking feature, I am able to ensure that all orders are delivered on time. It also makes it easier to ensure compliance with international trade regulations and makes the customs clearing process much smoother. Plus, the inventory management feature makes it incredibly easy to keep track of my stock, so I never run out of the products I need. I would highly recommend this software to any small business owner who wants to streamline their trade management processes. Rating: 5 stars.'
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Buyer, North America Mid Market Company

5
Apr 27, 2023
'My engineering team has been using Panjiva’s Global Trade Management Software offering for the past couple of months and it’s been a rather frustrating experience. The software is archaic and its features are out-dated and not in line with the latest industry trends. My engineers struggle to perform even the most basic of tasks as the user interface is completely outdated. Navigation is a nightmare and certain functions don’t even work. What’s worse is that they battle to integrate the system with our internal systems, resulting in a lot of wasted time. Taking all of the above into account, I would rate Panjiva’s innovation and use of next-generation technology an abysmal 1/10.'
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Buyer, UK Mid Market Company

5
Apr 26, 2023
'Review 3 Rating: 4/5 I've been using Panjiva's Global Trade Management Software for the past six months and it has been a great experience. The software has a great set of features that make managing supply chains across multiple countries much easier. Their automated features have helped us track orders with fewer errors and their customer service team has also been very helpful. They always answer my questions quickly and have been great about providing solutions to any issues I've run into. Their team has also been very proactive in offering new features for the software and providing us updates to ensure that it's running smoothly. I would highly recommend this software to any Procurement Manager looking to streamline the process of managing global trade.'
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Buyer, Asia Pacific Company

5
Apr 25, 2023
'5. Pros:Intuitive Design & Easily Configurable I recently had a chance to trial Panjiva's global trade management software and was thoroughly impressed. The most notable feature, in my opinion, is the intuitive design. The software is very user-friendly and it was quick and easy for me to navigate through the features. Not only is Panjiva's design intuitive, but the software is also easily configurable. I was able to customize the tool to suit the exact needs of our company. This aspect of the tool is especially helpful as we can get the most out of the software while still tailored to my needs. Rating: 4.5/5. The intuitive design and configurability make Panjiva an excellent option for global trade management.'
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Buyer, UK Company

5
Apr 22, 2023
'4. We recently started using the Panjiva Global Trade Management Software (GTM) and the experience has been fairly satisfactory. The software comes with a range of features that has been quite helpful in terms of providing visibility and accuracy while managing our trade-related operations. The user interface is quite straightforward and requires minimal training to comprehend the features. The speed of the software has been good and our employees find it easy to use. But, when it comes to the Cost of Ownership, the subscription fee for the GTM is on the expensive side when compared to other solutions in the market. We hence would rate the Value for Money of GTM as Average.'
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Buyer, North America Mid Market Company

5
Apr 19, 2023
'I recently got the chance to try Panjiva's Global Trade Management Software and I'm here with my review. For starters, its product vision of unifying global trade operations is quite welcome, making the entire process of procurement seamless. The various product features work well too, and even though I was stuck a few times trying to customize them, the customer service team was quite helpful. The price is definitely on the higher side, but considering what this software can do, it's definitely worth it. In summary, I'd rate this software a 4.5/5 based on my experience. It's well-designed and provides a great deal of convenience and automation with regards to global trade management. I only have one gripe - it can be a bit of a steep learning curve for new users, but that isn't really a deal breaker.'
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Buyer, UK Mid Market Company

5
Apr 19, 2023
'Review 2 My multinational company’s experience with Panjiva’s Global Trade Management Software has been nothing short of stellar. I truly appreciate their commitment to interoperability and integration, as it has enabled us to save a remarkable amount of time and resources. Beyond that, the product vision of a unified platform with all of our trade workflows in one place is simply brilliant - we are able to quickly access and manage trade information in an organized way that is advantageous to our business. In terms of product features, we could not have been more satisfied. The compliance checker allows us to quickly identify issues, while the document archiver helps us ensure that nothing slips through the cracks. The real value for us, though, have been the analytics capabilities as they have allowed us to make smarter, informed decisions. Without fail, I would recommend Panjiva’s Global Trade Management Software to anyone looking to take their multinational trade efforts to the next level. 10/10'
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Buyer, Asia Pacific Mid Market Company

5
Apr 18, 2023
'I’ve used Panjiva’s Global Trade Management Software for the past few months and I’m afraid to say that I’m really not happy with their offering. The biggest issue that I’ve experienced is that their system’s interoperability and integration with existing systems is simply abysmal. Even after many attempts, we were never able to bridge the gap between our internal systems and the Panjiva system. Also, their customer service is slow and ill-equipped to properly tend to customer grievances and queries. I’d rate the Interoperability and integration with existing systems at a dejected 1/10.'
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Buyer, Asia Pacific Mid Market Company

5
Apr 17, 2023
'4. As an industry leader in global trade, Panjiva’s Global Trade Management Software has made it easy for customers to manage their entire trading life cycle without leaving the platform. With real-time data and predictive analytics, users can stay up to date on the latest market conditions and instantly adjust their strategy accordingly. Additionally, integrated end-to-end workflow capabilities allow users to quickly and accurately manage their trade operations. All in all, this software is an invaluable tool for any customer looking to maximize their efficiency and profits in global trade. Rating: 4/5'
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Buyer, SME Company

5
Apr 17, 2023
'My company recently started using Panjiva’s Global Trade Management Software solutions, and our entire experience has been fantastic. We were particularly impressed with the customer service that Panjiva provided us. They were very attentive to our concerns and always available to answer questions. From a technology point of view, the software is brilliant. Leveraging Panjiva’s API, we were able to connect all of our data into an easy to access, centralized system. The software also supports both traditional and Blockchain-based operations, which we view as essential to ensuring our technology stays up-to-date and relevant. The analytics that come with the software have also been extremely helpful. We can easily sift through data to identify opportunities for improvement, as well as track our progress and performance over time. We’re very happy with our experience with Panjiva and would definitely recommend them to anyone looking to get their global trade business up and running. They have earned a full five out of five stars in my book.'
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Buyer, UK Company

5
Apr 14, 2023
'Review 5 – Product Features ★★★★★ Panjiva’s Global Trade Management software is fast becoming my go-to product for export and import operations. The software offers a wide range of features to efficiently manage shipments, finance, and trade disputes. It also allows me to track the lowest freight rates and manage freight contracts with ease. The reporting and analytics features are also unmatched. I am able to get detailed insights into how much my business is importing and exporting, as well as keep track of revenue sources. Plus, the software integrates with more than thirty financial and payment solutions which has made settlement and payment processing a breeze. The fact that I can automate these tedious processes has saved me a lot of time so I can focus on what’s important - running my business. Overall, I am pleased with Panjiva’s Global Trade Management Software. The product features have truly enabled me to streamline my export and import operations.'
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Buyer, Asia Pacific Mid Market Company

5
Apr 10, 2023
'Global Trade Management Software offerings by Panjiva I recently switched to Panjiva’s Global Trade Management software. After using it for the past six months, I am impressed by how well it performs. The software makes it easy to manage insurances, carriers, and vendors, putting all the relevant information I need at my fingertips. At first, I had to come to grips with the platform and all the features, but the customer support team was extremely helpful and guided me through the process at each step. The platform is extremely easy to use, making it suitable for everyone from beginners to experts. The interface is well designed, and I especially appreciate that it is available in multiple languages. This made the onboarding process much simpler for my colleagues from different countries. I would rate Panjiva’s Global Trade Management software 4.5/5 stars. The customer service is top notch, and the ease of use and design of the platform is superb. The only issue I had is with the pricing, which is slightly expensive, with some competitors offering similar platforms at cheaper rates.'
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Buyer, Asia Pacific Company

5
Apr 08, 2023
'3. We've been using Panjiva's Global Trade Management Software for several months now, and it has been an incredibly helpful tool for us to manage our trade and compliance obligations. The software allows us to track, monitor, and analyze global trade data in a single platform without leaving our desks. The real-time tracking feature has been a tremendous asset to us in identifying any potential problems and resolving them quickly. The customer service team is also impressive as they are always available for support and always willing to go the extra mile to answer our queries. The overall experience hasn't been perfect though as we sometimes have to deal with slow loading times or some lag in the platforms. However, we are pleased with the data accuracy and seamless customer service, and overall this has been a great investment for us. Rating - 4/5.'
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Buyer, Asia Pacific Mid Market Company

5
Apr 08, 2023
'Pricing (3/5 stars): The pricing for Panjiva's Global Trade Management Software is a bit high in my opinion. It's advertised as a relatively affordable building block for businesses, but in my experience, it's anything but. I understand that new software requires capital, but I feel as though given the amount it costs, the issue of integration and interoperability should be fixed already. I'm paying quite a bit of money for a product that I'm not completely satisfied with, and that's the main reason why I'm rating it with a 3/5 stars. I think that the developers should consider either dropping the price or improving the product.'
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Buyer, UK Mid Market Company

5
Apr 07, 2023
'My company recently implemented Panjiva’s Global Trade Management Software solutions to help with digitalizing our supply chain and compliance processes. We’ve been very impressed with the results and I thought I’d share my review. First of all, the customer service provided by Panjiva is outstanding. During the setup process, they provided us with a dedicated support team that was available around the clock to answer questions and provide guidance. They worked closely with our team to make sure that setup and implementation was smooth and efficient. From a technological standpoint, we’ve been thrilled with how seamless Panjiva’s software integrates with our existing systems. We’ve been able to leverage Panjiva’s API to pull all of our data together into an easy to access, unified system. And because their software supports both traditional and Blockchain-based operations, it allows us to think about how we can use this technology to increase efficiency and security into the future. The analytics provided by the software are incredibly helpful, and the user interface makes it easy to find what we need quickly and easily. What’s more, the embedded insights can be used to both identify opportunities for improvement, as well as track progress and performance over time. Overall, we’ve been very happy with our experience with Panjiva and would highly recommend their services to any business looking for a Global Trade Management solution. I’d give them a rating of five out of five stars.'
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Buyer, Europe Company

5
Apr 05, 2023
'Ease of Use: 5/5 I have been using Panjiva’s Global Trade Management Software for almost a year now and have been delighted with the level of customer satisfaction this software continues to provide for us. The customer team have been working closely with us to ensure that the setup of our GTRM is effective from the outset and the intuitive graphical interface has certainly made life easier for our whole cross functional team. The software is extremely simple and easy to use, making us feel more in charge and confident of the tools we have at our disposal. The helpdesk team have been more than accommodating with training / responding to queries to help us make the most out of our implementation.'
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Buyer, SME Company

5
Apr 05, 2023
'#4: As a manager responsible for managing global trade activities, I find that Panjiva is a great solution. It offers real-time tracking and alerting of daily activities, which removes the need for manual labor and gives us more visibility over our processes. Moreover, I appreciate its ability to integrate with our current enterprise systems, which has enabled us to automate certain processes and ensure data accuracy. The customer service team is also helpful and eager to assist, which is a relief. My only complaint is that the user interface could be improved; it needs to be more intuitive and user-friendly. Rating: 4/5.'
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Buyer, North America SME Company

5
Apr 04, 2023
'Global Trade Management Software offerings by Panjiva I have been using Panjiva’s Global Trade Management software for the past year and it has revolutionized the way I manage my supply chain. The platform is incredibly easy to use and navigate, and I can access all the relevant data with a single login. The customer support team is helpful and prompt in responding to my queries. The response time, as well as the quality of the answers I receive makes me feel that I am in good hands. The ease of use of the platform is the icing on the cake. I find that I can quickly learn the features and functionalities of the platform and navigate it with ease. I also really appreciate that the software is available in several languages. This is especially helpful when I am onboarding colleagues from different parts of the world. I would rate Panjiva’s Global Trade Management software 4.75 out of 5 stars. It has been a great experience so far, and the customer service team as well as ease of use has been great. The only issue I faced was with the pricing, which is slightly expensive when compared to competitors.'
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Buyer, Asia Pacific Mid Market Company

5
Apr 03, 2023
'Panjiva's software is an absolute must-have for anyone involved in international trade. While it may take some time to learn the system's intricacies, once you dive in you won't look back. The software is comprehensive and provides a wide variety of features needed to manage global trade. From sophisticated risk assessment tools to advanced data visualization, everything you need is included. The customer service team at Panjiva is also great, never failing to respond to our questions promptly and from a knowledgeable perspective. We've been using the software for a while now and are extremely pleased with the outcome so far. Highly recommended! Rating: 5 stars out of 5.'
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Buyer, Asia Pacific Company

5
Apr 01, 2023
'4. Cons: Interface & Lack of Modules I recently had an opportunity to trial Panjiva's global trade management software. Although I found some features to be impressive and helpful, there are a few areas that could do with improvement. First, the interface of the software is quite clunky and gets in the way of efficient work flow. I found myself having to constantly switch between screens to find the information I was looking for, and the system sometimes lagged or froze. Another downside is the lack of modules. While I was able to find many of the features I was looking for, I would have liked to find more pre-built modules to make certain tasks easy and intuitive. Rating: 3/5. A more modern interface and pre-built modules would go a long way in improving the usability of Panjiva's software.'
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Buyer, North America Mid Market Company

5
Mar 31, 2023
'1. Panjiva’s Global Trade Management Software offers the best of both worlds when it comes to trade solutions. The software is incredibly powerful, yet still easy to use. As a customer success woman leader, I’ve seen firsthand how it streamlines and simplifies complex global trade processes, while also providing an unparalleled level of flexibility and customization. The software’s innovations stretch far beyond industry-standard automation and tracking capabilities, providing comprehensive tools for tariff-level accuracy, detailed compliance management, and powerful data analysis. Additionally, the software easily integrates with existing systems to offer an even more comprehensive approach to global trade. All in all, Panjiva’s Global Trade Management Software sets the bar for the industry. Rating: 4/5'
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Buyer, Europe Company

5
Mar 30, 2023
'Review 1 – Product Vision ★★★★☆ I recently purchased Panjiva’s Global Trade Management software for my small business. After a few months of using the software, I could not be happier with the results. The product’s vision of streamlining and automating the importing and exporting process is a lifesaver. The software allows me to focus on the core of my business while taking care of the tedious shipping and logistics tasks. Every day the software helps me manage shipments from different countries and set on-time delivery notifications. Panjiva’s automated tracking system makes sure I can stay informed on the status of each shipment without having to manually check in. Plus, the software integrates with my existing business solutions which has made the transition easy and smooth. The product is easy to understand and setup, and the support team has been great in helping me with any questions I had. Overall, I highly recommend Panjiva’s Global Trade Management Software for any small business looking to improve their international business operations.'
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Buyer, Europe Company

5
Mar 24, 2023
'5. Panjiva’s Global Trade Management Software is the perfect solution for those looking to streamline their global trade operations. From powerful tariff-level accuracy and detailed compliance management, to the integrated system with existing systems, this software is the most comprehensive approach to global trade. The user interface is easy to use and intuitive, with drag-and-drop tools to easily create and modify organizational structure, while real-time predictive analytics and machine learning offer optimal trade strategies. All in all, Panjiva’s Global Trade Management Software is the perfect solution to global trade. Rating: 5/5'
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Buyer, Asia Pacific Mid Market Company

5
Mar 24, 2023
'I'm the Senior Manager at a transportation and logistics company and I recently decided to switch to Panjiva's Global Trade Management Software in order to streamline our business operations. After a few weeks of using the product, I can safely say that I'm quite pleased with our decision. Not only is the software easy to learn and master, but I also find it quite intuitive too. Additionally, the cost of ownership of the software is quite competitive compared to other providers, which is great for our accounting team. This has in turn allowed us to save a good amount of money while still gaining access to all the features and capabilities we need. The best part is that Panjiva sometimes offers promising discounts to loyal customers, which is certainly something I like about this particular software.h 8.8/10'
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Buyer, UK Company

5
Mar 23, 2023
'Overall rating: 4.8/5 Overall, Panjiva exceeded our expectations with the use of their Global Trade Management Software. We’ve seen significant reductions in cost and time through the use of this product and our customers have also benefitted from better monitoring and an overall improved customer experience. The product features and customer service provided by Panjiva has been commendable, and the team is committed to continue innovating, providing excellent support and helping us succeed. We are certain that Panjiva will continue to deliver on their mission to provide seamless global trade experience for all.'
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Buyer, UK Mid Market Company

5
Mar 21, 2023
'Global Trade Management Software offerings by Panjiva I recently began using Panjiva’s Global Trade Management software for our supply chain management. So far, it has been a positive experience. The platform helps us to easily access a broad range of vetted data across our insurances, carriers and vendors with a single login, making the entire process much easier. I’m also very impressed with the customer service response from the team at Panjiva. I always get a prompt reply, and it does not take them long to resolve my issues and answer my queries. Initially, when I started out, I had a bit of trouble understanding the functionalities of the software. But the customer support team was really helpful in guiding me along and making sure I get the right answers. The software has a user-friendly interface to ensure that it can be navigated easily by all users. This is further subject to the fact that it is available in multiple languages. I would give Panjiva’s Global Trade Management a rating of 4.8/5. It is a great software overall and I find the combination of customer service, ease of use and design to be really commendable. My only complaint is that the pricing is a bit too steep when compared to similar offerings in the market.'
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Buyer, Asia Pacific Mid Market Company

5
Mar 19, 2023
'1. Pros: Well-built, Innovative Solutions I recently had a chance to trial Panjiva's global trade management software offerings and so I thought it would be useful to share my experience with others. Overall, I'm quite impressed with the software offerings Panjiva has developed. Their system is well-built, user-friendly, and offers solutions that more traditional global trade management tools simply don't. One feature I particularly liked is the international compliance alerts. They allow our company to stay on top of the fluctuating trade rules and regulations so that we can avoid any potential compliance or trade issues. Also, I found the analytics they offer extremely useful, especially the ability to visualize global supply chain and trade flows. It really allows us to make informed decisions quickly and easily, based on accurate data. Rating: 4.5/5. Panjiva provides an excellent toolset for managing global trade. Its innovative solutions help us stay on top of trade regimes and make informed decisions quickly and easily.'
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Buyer, North America SME Company

5
Mar 17, 2023
'3. Pros: Comprehensive Documentation & Technical Support I recently tried Panjiva's global trade management software offerings and wanted to share my experience. One aspect I really appreciate is the comprehensive documentation and technical support offered by them. When I had an issue during my trial, I was able to look it up in the resources they provide and find information to resolve it quickly. The technical support was also excellent. Whenever I needed assistance they were prompt and helpful. I really appreciate the efforts of the staff and the feedback they offer to help me learn more. Rating: 4/5. Comprehensive documentation and helpful technical support make Panjiva a great option for global trade management.'
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Buyer, Asia Pacific Company

5
Mar 15, 2023
'Review 3 Panjiva’s Global Trade Management Software has been an invaluable asset to my multinational company. The focus on interoperability and integration has enabled us to reduce costs and increase efficiency - allowing us to get the job done faster and better. Furthermore, the product vision to bring the entire trade workflow into one platform is remarkable, and enables us to manage operations and access trade information with a single click. The product features of the software have impressed us immensely. The compliance checker and document archiver safeguard us from risks and operational errors, while the impressive analytics capabilities allow us to make the best decisions for our company. Without hesitation, I would recommend Panjiva’s Global Trade Management Software to any multinational company looking for the best tools and solutions to manage their trade operations. 10/10'
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Buyer, North America Mid Market Company

5
Mar 15, 2023
'Customer Service (2/5 stars): I'm unhappy with the level of customer service provided by Panjiva's Global Trade Management Software. It's very difficult to get answers to any of my questions or have my issues addressed in a timely manner. When I've tried contacting the support team, they often take days to respond, if they even respond at all. It's quite frustrating to be left in the dark when trying to have important issues addressed. And to make matters worse, I've had to go through several customer service reps before someone is able to provide a satisfactory answer. I hope that the developers are able to address this issue soon, as customer service is just as important as the product itself.'
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Buyer, SME Company

5
Mar 15, 2023
'5. We've partnered with Panjiva for our global trade management needs, and so far, our experience has been good. The software offers many features to streamline our trade processes, like automated compliance monitoring, route optimization, and tariff calculations. The intuitive user interface and easy access to all data sources enables us to make informed decisions and take full advantage of inter-country trade opportunities. The customer service team has also been very helpful – they've been always available to answer any queries we have, and they've been very patient with our demands and requests. Overall, I'm happy with our choice of Panjiva and look forward to seeing how the software will help us facilitate our global trade in the months and years to come. Rating - 4/5.'
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Buyer, Asia Pacific Mid Market Company

5
Mar 14, 2023
'Review # 5 Since we started using Panjiva’s Global Trade Management Software, we have seen a great improvement in our international trade operations. It provides us with Interoperability, integration, and product vision, allowing us to access key data and maximize efficiency. The software has enabled us to leverage our resources and understand our trading environment better. Its product features allows us to access market intelligence, which helps to identify new opportunities, monitor pricing and data. It also provides us with e-commerce integrations, shipment tracking and documentations. Overall, the software is a great asset for us and allows us to manage our trade operations easier. We are very pleased with the product and the manner in which it has been able to revolutionize our trade processes. I rate this product a 9 out of 10 for its seamless and comprehensive features.'
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Buyer, UK Company

5
Mar 09, 2023
'Review #3 - 5/5 Stars We have been using Panjiva’s Global Trade Management Software for the past few months and their services have been impeccable. As soon as we implemented their software, their customer service team got in touch and made sure that everything was in order. This was reassuring as we were concerned about the accuracy of the platform due to the large-scale projects we had to manage. Their product vision has been tremendous. Throughout our usage, they have worked hard to make sure that their software can process data with utmost efficiency, regardless of the complexity of the project. They are constantly adapting and updating their software so that it remains up to date with the changing markets and regulations. In particular, we have thoroughly enjoyed their product features such as the ‘Reporting & Compliance’ and ‘Custom Alerts’ tools. The ‘Reporting & Compliance’ tool ensures that our operations are compliant with all the international legislation, and the ‘Custom Alerts’ informs us of any changes to the shipments or tariff borders. Overall, I highly recommend Panjiva’s Global Trade Management Software. Their customer service, product vision, and product features make them the perfect partner for any international procurement process.'
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Buyer, North America Mid Market Company

5
Mar 05, 2023
'Review#5: I recently started using Panjiva's Global Trade Management Software and I must say that it has been a great asset to my small business. This software helps me to stay organized by accurately tracking my imports and exports and ensures that all orders are compliant with international regulations. Plus, the software has great features like shipment tracking, inventory management and integration with my accounting software. I really appreciate the cost of ownership as well, because the price is affordable for my small business. Overall, I'm impressed with this software and would highly recommend it to other small business owners. Rating: 5 stars.'
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Buyer, Asia Pacific Company

5
Mar 03, 2023
'2. At the heart of Panjiva’s Global Trade Management Software is its commitment to using the latest in next-generation technology to ensure quick, accurate, and compliant global trade operations. The software’s user interface is incredibly intuitive, with drag-and-drop tools to easily create and modify organizational structure, integrate new data sources, and lay out complex workflows. Additionally, the system leverages predictive analytics and machine learning to optimize global trade strategies on-the-fly. All of this technology combines to provide an industry-best solution to global trade. Rating: 5/5'
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Buyer, Asia Pacific Company

5
Feb 28, 2023
'Review 2 – Product Features ★★★★★ Panjiva’s Global Trade Management software has been such a great fit for my small business. The software offers a wide range of features beyond just importing and exporting. The reporting and analytics features of the software are incredibly powerful. They allow me to see exactly how much my company is importing and exporting, how much revenue all of our shipments generate, and how much business I’m losing due to excess costs. Plus, the software integrates with more than 30 financial and payment solutions which makes settlement and payment processing a breeze. The software also offers transaction and dispute histories which are especially helpful when dealing with long-time clients. I am also able to manage my freight contracts with ease while tracking the lowest rates offered from freight companies. Overall, I am very pleased with the product features Panjiva has to offer. The team of developers has thought of everything and their product really helps my business stay one step ahead of the game.'
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Buyer, North America Mid Market Company

5
Feb 28, 2023
'I'm the Senior Manager in charge of a medium-sized logistics company, and we decided to switch to Panjiva's Global Trade Management Software. After testing the software out and using it in our operations, I can safely say I'm quite impressed. While I initially had my concerns about the switch, especially due to the fact that it was cheaper than our incumbent provider, I was pleasantly surprised by the myriad of features and capabilities of this particular piece of tech. Not only are there very helpful features like duty estimation and cargo tracking, but the cost calcuations integrated into the software are much more accurate than with other solutions. Additionally, the cost of ownership is quite appealing, and Panjiva sometimes offers amazing deals to its loyal customers. I love it! 9/10 Review 4'
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Buyer, UK Company

5
Feb 26, 2023
'Review #4 - 5/5 Stars Since switching to Panjiva’s Global Trade Management Software, we have been incredibly impressed by their product features and customer service. Due to the large scale projects, we were looking for accuracy and an up-to-date product vision with regards to the data processing. We were rest assured that Panjiva supplied us with all of the above. The product features of Panjiva’s software have allowed us to streamline our operations. In particular, the ‘Reporting & Compliance’ tool has proved to be incredibly helpful in ensuring that we comply with all international laws and regulations. The ‘Custom Alerts’ is also really useful as it notifies us of any changes to the shipments and the tariff borders. What has particularly impressed us is their customer service. The team is always available when we need them and take the time to understand our problems. They offer comprehensive and efficient solutions that really fit our needs. In conclusion, I would say that Panjiva’s Global Trade Management Software is the best option for international procurement processes. They provide customer service of the highest order, a comprehensive product vision, and versatile product features that guarantee efficiency and accuracy across all operations.'
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Buyer, North America Mid Market Company

5
Feb 21, 2023
'2. After extensive research and due diligence, we decided to go for Panjiva's Global Trade Management Software. The software is feature-rich and has a very user-friendly interface for fast access to multiple data sources on a global scale. This helps us easily identify potential trade opportunities, anticipate capacity requirements and optimize shipping routes while remaining compliant with international regulations and standards. The automated risk monitoring and alerting system ensures that we remain compliant at all times, while the customer service team provides quick solutions and reliable advice to any questions related to the software. When we first started using the software, we were skeptical and were unsure about the accuracy of the results - but our worries have been proved wrong with the daily usage and reports we've been getting out of the software. It's been a great investment, and so far, we're happy with the results. Rating - 5/5.'
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Buyer, UK Mid Market Company

5
Feb 20, 2023
'5. We’ve been using the Panjiva Global Trade Management Software (GTM) for last few months and it has been an amazing experience so far. The smooth transition process was perfect for our team as there were minimal learning and training requirements. The software provides great end-to-end visibility during our daily operations which has helped in managing our business efficiently. Coming to the pricing, the subscription fee is on the higher side when compared to our old system. But, the amount of benefits we receive outweighs the cost so it is acceptable. In terms of Value for Money, we would give GTM a rating of Good.'
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Buyer, SME Company

5
Feb 15, 2023
'Review 4 Rating: 4.5/5 I've been using Panjiva's Global Trade Management Software for the past six months and it has proven to be extremely useful. It's allowed me to streamline the procurement process and keep track of orders from any of our vendors. I'm also impressed by their customer service team. They are always willing to help and handle all my requests with a great sense of urgency. In addition, they frequently send updates about the product, which helps us stay up-to-date with the latest features and keeps us informed about any changes that could affect our operations. Overall, Panjiva's software is great for any Procurement Manager looking to get a better handle on global supply chains. I would highly recommend it.'
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Buyer, North America Mid Market Company

5
Feb 15, 2023
'Review#4: I've been using Panjiva's Global Trade Management Software for about a year now and it has made my job as a small business owner a lot easier. This software provides a great all-in-one solution for managing all of my imports and exports. I'm able to accurately manage my shipments, ensure compliance with international regulations, and automatically update my inventory and restock when necessary. Plus, the integration with my accounting software makes managing my finances a breeze. I would definitely recommend this software to any small business owner who is looking for an efficient way to manage their trade operations. Rating: 4.5 stars.'
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Buyer, SME Company

5
Feb 13, 2023
'Review#1: I recently began using Panjiva's Global Trade Management Software for my small business and I am completely pleased with the results so far. The software is quite comprehensive and offers great features and tools that can save me a lot of time and money. It allows me to accurately manage my imports and exports, and ensure that all orders are compliant with international trade regulations. It also allows me to track shipments, ensure efficient customs clearance, and manage product information. I can even use it to control my inventory and restock when needed. In addition, the software integrates seamlessly with my accounting software, allowing me to easily manage my finances. I would highly recommend this software to anyone who is a small business owner because it does a great job of streamlining the trade management process. Rating: 5 stars.'
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Buyer, North America SME Company

5
Feb 11, 2023
'2. Cons: Cost & Customer Service Although Panjiva provide an innovative solution for managing global trade, there are a few aspects that I think could be improved. First, the cost of the software can be quite expensive. While some of the features are quite novel and helpful for global trade management, the cost is often too much for smaller companies. Second, customer service is also not great. On a number of occasions, I've had questions or issues that I needed to contact support for, but they were often slow and unhelpful. Rating: 3.5/5. Customer service needs to be improved and the cost of the software should be more accessible to smaller companies.'
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Buyer, North America Mid Market Company

5
Feb 10, 2023
'My company recently implemented Panjiva’s Global Trade Management Software solutions and the entire experience was great. Right from the start, Panjiva provided top-notch customer service. Their team was very responsive to our questions and worked diligently to make sure our implementation went off without a hitch. We’ve been extremely impressed with the software itself. It has a modern, intuitive user interface that allows us to easily access our data in an organized way. Leveraging their API, we were able to connect all of our systems into a centralized system. And because the software supports both traditional and Blockchain-based operations, we can be confident that our technology will remain future-proofed. The analytics provided by the software have also been a great asset. The data we get from Panjiva’s software helps us to identify areas of improvement, track our performance, and accurately measure our success. I would highly recommend Panjiva’s solutions to any company looking to manage their global trade. The customer service we received was excellent, and the software is top of the line. I’ll be giving them a full five out of five stars.'
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Buyer, Europe Company

5
Feb 10, 2023
'Review 4 As a director of a multinational company, I can say that Panjiva’s Global Trade Management Software offers phenomenal value. Their focus on interoperability and integration with our existing systems has allowed us to reduce costs and streamline operations. The unified platform with all of our trade workflows in one place is also wonderful - making it simpler for us to access and manage trade information. The product features are definitely worth noting as well. The automated compliance checker is a lifesaver in terms of risk management, while the document archiver helps us make sure nothing gets dropped. On top of that, the analytics capabilities have enabled us to make the most informed decisions to benefit our company. To put it simply, I cannot recommend Panjiva’s Global Trade Management Software enough - it is an invaluable asset for multinational companies and a no-brainer for anyone looking for ways to optimize their trade efforts. 9/10'
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Buyer, UK Company

5
Feb 01, 2023
'I've been using Panjiva's Global Trade Management Software for the past year as I manage Procurement at our organization. I have to admit; I had my doubts initially when it comes to the value of this service. But after a year of use, I'm very impressed with what this software offers. First off, I appreciate its product vision which unifies all of a company's global trade operations. This definitely has helped me streamline a lot of our procurement-related processes, eliminating redundancies and making our system a lot more efficient. The product features are also quite reliable and well-executed. Initially, I had some issues customizing some of the features as per our organization, but the customer support team really stepped up and provided me with some workarounds that made it easier to customize the software to our needs. The value for money is decent too, considering what this software can do. It's definitely not the cheapest option out there, but you definitely get what you pay for, and Panjiva definitely delivers value. Overall, I'd rate this software as 4/5 based on my experiences over the last year. Despite its more expensive price tag, I feel it's earned its value and provides an unbeatable advantage in terms of global trade management efficiency. There are some issues that can be improved upon, but overall I'm satisfied with Panjiva's offering.'
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Buyer, SME Company

5
Feb 01, 2023
'Global Trade Management Software offerings by Panjiva I have been using Panjiva’s Global Trade Management Software for the past 2 years. I have to say that it has drastically improved the efficiency and effectiveness of our supply chain. The process to go global is highly complex and the software from Panjiva simplifies this immensely. With a single login, we were able to access a ton of highly relevant and vetted data across our insurances, carriers and vendors, which made the entire process much easier for us. I must say that the customer support at Panjiva is excellent. The team is available to answer my questions and address my issues and concerns quickly. The customer service team’s response is friendly and helpful, and they take the time to guide me through the process and make sure I get the right answers. This was particularly helpful when I first started to use the platform and had trouble navigating through its features. In terms of the ease of use, the platform offers user-friendly functionalities that are easy to learn and navigate. The design is also simple and it is very helpful that the platform is available in numerous languages. I would give Panjiva’s Global Trade Management Software 4 and a half out of 5 stars. It is an overall great software. The customer service team is efficient, highly responsive, and helpful. The platform is easy to use and understand. The only issue I had was with the pricing. It is slightly expensive when compared to some of similar offerings in the market.'
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Buyer, SME Company

5
Feb 01, 2023
'Panjiva Global Trade Management Software – Support I have found the support provided by the Panjiva team quite useful. If I ever had a query regarding the usage of the software, all I had to do was reach out to their help center and expect a reply within 24 hours. I have also been guided quite well on how to best use the software in order to maximise its productivity. I rate the customer service at 9/10.'
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Buyer, SME Company

5
Jan 30, 2023
'I'm writing this review after using Panjiva's Global Trade Management Software for the last 6 months now and I'm fairly pleased with what it offers. The product vision of unified global trade operations has been quite beneficial in streamlining processes for my organization. I also appreciate the product features, which allow effective management of procurement with minimal fuss. The value for money is quite alright too. Sure, it's more expensive than some other options in the market, but the features more than make up for the cost. Overall, I'd give this software a 4/5 rating based on my experience so far. This software is miles ahead of the traditional methods of global trade management, and the cost is definitely worth the features it offers.'
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Buyer, North America Mid Market Company

5
Jan 30, 2023
'Review # 3 Overall, Panjiva’s Global Trade Management Software has brought us a great level of convenience and efficiency when it comes to our international trade operations. With its Interoperability, integration, and product vision, it has enabled us to manage our operations with more precision. We have been able to access a variety of useful features such as e-commerce integration, tracking of documents and shipments and access to market intelligence. This has allowed us to manage our workflow more effectively, leveraging our resources and gaining valuable insights into the market. In our opinion, the product is very well developed and features reliable possibilities. It is also under continuous development, which is great because it allows us to work with more modern models that adapt to the current market conditions. I rate this product a 9.5 out of 10 for it's versatile scope and understandable user interface.'
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Buyer, Europe Company

5
Jan 30, 2023
'1. We decided to adopt the Panjiva Global Trade Management Software (GTM) at the start of last year and it has been a great decision since. The software allows us to manage our supply chain related back-end operations without the need to recruit additional employees. The entire setup process was simple and involved minimal learning and training requirement for my existing employees. The performance of the software has been great in terms of speed and accuracy. We find the end-to-end supply chain visibility that it provides to be extremely useful in managing our global trade business. The software has a great dashboard which provides us with all information in real time and also allows us to drill down into further details when necessary. Coming to the cost of ownership, the software is being licensed on a subscription basis and the amount we pay every month is quite reasonable when looking at the features and benefits it provides us. We therefore would rate the Value for Money of GTM as Excellent.'
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Buyer, Asia Pacific Mid Market Company

5
Jan 27, 2023
'Global Trade Management Software offerings by Panjiva I have been working with Panjiva’s Global Trade Management software for the past few months. The software has improved the overall efficiency of our supply chain. The data gathered from the insurances, carriers and vendors is highly vetted and is immediately available upon login, which is especially useful when I am running in a tight schedule. I find the customer service team to be excellent. They are incredibly helpful, responding to queries and issues quickly. During the initial run, I found the customer service support really helpful by aiding me in understanding the operations of the software. The software is extremely user-friendly, making navigation a breeze. The design is also simple, which is complemented by the fact that it is available in several languages. I rate Panjiva’s Global Trade Management software 4.7/5. The customer service is exemplary, and the ease of use is commendable. My only gripe with the platform is its pricing, which seems to be a bit expensive when compared to other similar offerings in the market.'
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Buyer, North America Mid Market Company

5
Jan 27, 2023
'4. As a research and development head, I have used Panjiva's Global Trade Management Software for the past six months, and it has enabled us to analyze and compare trade data from different countries quickly and accurately. The platform offers intuitive visualizations that help us to assess the potential risk associated with any trade deals, identify areas of improvement, and make better business decisions. Additionally, the automated reports and alerts help us stay informed about any potential legal or compliance risks. Furthermore, the customer service team is extremely helpful as they are always available to answer our queries and provide technical support. With its sleek interface and robust compliance and trade-related features, I can confidently say that we are seeing good returns from our investment in Panjiva's Global Trade Management Software. Rating - 5/5.'
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Buyer, North America SME Company

5
Jan 23, 2023
'Panjiva Global Trade Management Software – Next Generation Technology I’m quite impressed with the way Panjiva has incorporated next generation technology into their Global Trade Management Software. Having machine learning capabilities has made the task of managing global trade easier. There is also an AI powered assistant which has helped me with forecasting and decision making. This detail was really beneficial for me, as a small business owner. I rate this product 10/10'
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Buyer, Asia Pacific Company

5
Jan 19, 2023
'#2: Having used Panjiva for the past two years, I must say it has definitely helped us to streamline our global trade management activities. The ability to access data associated with cross-border shipments, track their progress, and monitor ship performance in real-time is incredibly valuable. Such features are ones that most other software do not offer but are incredibly important for our operations. Additionally, integration with our various software is easily achievable; we can link our current ERP systems to Panjiva with no additional effort. However, their customer support could be improved - more often than not, response times are slow and occasionally tickets are not resolved properly. As disappointing as this may be, it has not stopped us from using their platform. Rating: 4/5.'
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Buyer, North America Mid Market Company

5
Jan 19, 2023
'3. By leveraging the most up-to-date technology and offering unparalleled ease of use, Panjiva’s Global Trade Management Software is perfect for customers wanting to quickly, easily, and accurately manage their global trade activities. The software provides actionable insights into changes in global trade that allows customers to take full advantage of market opportunities, and automated tools for validating compliance with trade regulations. The software’s intuitive workflow engine allows users to easily setup and run multiple workflows for every aspect of their trade activities, and integrated data sources ensure a consistent level of accuracy and transparency throughout the process. Rating 5/5'
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Buyer, North America Mid Market Company

5
Jan 16, 2023
'Review 5 Rating: 4/5 Having used Panjiva's Global Trade Management Software for the past six months, I can safely say that it has changed the way I manage our international operations. With this software, I've been able to streamline the process of tracking inventory and prioritizing order fulfillment. It's also great that the software supports more complex use cases such as compliance checks and risk mitigation. Aside from the features, I've also been very impressed by their customer service team. They are always available to help and have been quick to respond to my queries. All in all, I would highly recommend this software to any Procurement Manager looking to improve the process of managing complex international supply chains.'
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Buyer, SME Company

5
Jan 15, 2023
'Product Vision: 4/5 The overall product vision seems to be headed in the right direction. The team is continuously launching more features to keep up with the rapidly changing customer needs. To capitalize on this, it has become essential to be connected with our customers – and this includes also shipping partners and production partners. Together, Panjiva’s software capabilities have allowed us to go beyond the traditional boundaries of ‘on-site’ operations. By integrating the supply chain system together with the customer management system, we can effectively manage the entire customer relationship more coherently and reduce costs.'
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Buyer, North America SME Company

5
Jan 15, 2023
'2. We recently subscribed to the Panjiva Global Trade Management Software (GTM) and, in hindsight, the decision to switch to GTM seems to be a smart move. The transition process was smooth and the software came with many useful features that have been quite helpful for our business. We found the software to be easy to navigate through in terms of understanding the features and exploring the settings. While training our employees, we found that only minimal instruction was needed as the interface is straightforward and intuitive. The reports we generate using GTM are comprehensive and accurate, making it easier for us to keep a track of our supply chain related operations. In terms of the Cost of Ownership, we find the subscription fee to be slightly on the higher side. Though the features provided are quite useful, the price could be more in tune with what it offers. We hence would rate the Value for Money of GTM as Good.'
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Buyer, Asia Pacific Company

5
Jan 11, 2023
'Review 4 – Product Vision ★★★☆☆ Panjiva’s Global Trade Management Software does offer an interesting vision for a comprehensive export and import solution. The software aims to help all businesses, small and large, streamline and automate their trade processes. The product claims to integrate with existing business solutions and manage shipments across different countries while offering automated tracking and settlement features. I was looking for a product to handle all of my trade operations, although some of these features have yet to be proven. That said, I look forward to seeing what else Panjiva has in store for the future. I just hope they will be able to fulfill their product vision and deliver a truly comprehensive export and import solution.'
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Buyer, North America Mid Market Company

5
Jan 10, 2023
'Interoperability and Integration (2/5 stars): I've been using Panjiva's Global Trade Management Software for a few months, and while I can say that it's helped streamline some of my processes, I'm having trouble with its interoperability with other software I'm already using. For example, I'm unable to integrate any of the mobile applications I'm using for my small business with Panjiva's software, and this makes it difficult to manage my workflow and track my shipments. The same goes for trying to integrate it with another popular blockchain platform, which I use to securely store payment information. Every time I try to connect it, I'm met with error messages and I don't have an efficient way to connect the two together. It's starting to become a hassle to use either of the platforms when working together, as I'm continually met with sync issues. I understand it's still a relatively new system, but I'm hoping the developers will figure out a way to incorporate more functionality between the two systems soon.'
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Buyer, Asia Pacific Mid Market Company

5
Jan 10, 2023
'My experience with Panjiva’s Global Trade Management Software offering has been one of extreme disappointment. The biggest issue by far is the integration of their system with our internal systems; integration is simply not achievable with this product. This renders it completely obsolete as, without integration, the system’s features are completely useless. The customer service is horrid and I don’t think they are even aware that technology has advanced in the past ten years. In light of this, I’d rate the interoperability and integration of the product an unfortunate 0/10.'
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Buyer, North America SME Company

5
Jan 08, 2023
'Review 1 Rating: 4.5/5 I'm a Procurement Manager at a large-scale manufacturing operation and I've been using Panjiva's Global Trade Management Software for the past six months. Their software has allowed me to streamline the procurement process and make it more efficient for my team - saving us a lot of time and effort. The software simplifies the task of tracking orders from suppliers and automating many of the manual processes. With the robust set of tools available, I can quickly locate inventory that was stuck at customs and coordinate solutions promptly and proactively. In addition, I'm consistently impressed by the customer service team. They always respond quickly and are eager to help, even if I'm asking for more complicated features. The team also regularly sends us product updates highlighting new features in the software that could help us be even more efficient. I would highly recommend this software to any Procurement Manager looking to streamline processes and stay organized.'
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Buyer, UK Company

5
Jan 07, 2023
'Ease of Use (4/5 stars): Overall, I'm pretty happy with Panjiva's Global Trade Management Software when it comes to day-to-day operations. It's very user-friendly, and I'm able to easily navigate the layout and manage my shipments with ease. The menus are intuitive, meaning I'm not overwhelmed by the sheer amount of information present, and I'm able to quickly sort through my shipments with the search bar. I also like that I can customize the platform to suit my own needs, as well as how I can keep track of my shipments in real-time. The only downside I've noticed is that it can be a bit slow to respond at times, resulting in delays with some of my shipments. Unfortunately, this issue hasn't been addressed and I'm hoping the developers can improve the response times soon. Otherwise, I'm very pleased with the overall performance of the platform.'
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Buyer, Europe Company

5
Jan 04, 2023
'I’ve been using Panjiva’s Global Trade Management Software offering for my engineering team for the past few months and I can honestly say that I’m not very satisfied. When it comes to innovation and use of next generation technology, their offering is definitely below-par, as it’s quite lacking compared to other similar products. The user interface is outdated and navigation is quite cumbersome; it almost feels like my engineering team is using our system from the pre-Internet era. Its interoperability and integration with existing systems is also very poor; in several attempts, none of my engineers was able to connect or link our internal systems with the Panjiva offering. For the reasons mentioned above, I’d rate the overall innovation and use of next generation technology at a 2/10.'
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Buyer, UK Company

5
Jan 04, 2023
'#1: Panjiva has been an absolute upgrade to our global trade management processes. As an engineering manager I am particularly impressed with their ability to provide for futuristic use cases that allow us to scale and move faster. They offer unique tools like AI-assisted compliance monitoring and live shipment tracking that are not only exceptionally efficient but also save us a lot of time and money. Additionally, the ability to seamlessly integrate with our existing ERP systems is a real winner; it relieves us from the burden of manual data entry and allows us to go beyond the conventional operation workflows. One of my most impressive experiences has been working with the support and customer service teams; they resolve tickets promptly, address problems with precision and, most importantly, are always eager to listen and provide feedback on ways to improve our processes. Rating: 5/5.'
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Buyer, UK Mid Market Company

5
Jan 03, 2023
'Review # 4 We have had nothing but excellent experiences with Panjiva’s Global Trade Management Software. With its intuitive product vision and comprehensive product features, the software has improved our international trade operations. The product has enabled us to create a secure and compliant framework, providing access to timely product intelligence, shipment tracking document, and e-commerce integrations. Its Interoperability helps us to properly integrate our existing systems, enabling us to better manage our operations. We have been able to gain valuable insights into the market and pricing as well as an in-depth strategy for optimizing cost and operational practices. Furthermore, the software is regularly updated, making sure that everything is up-to-date. I rate this product a perfect 10 out of 10 for its robust feature set, operational insights and product vision.'
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Buyer, Asia Pacific Mid Market Company

5
Dec 31, 2022
'I've been using Panjiva's Global Trade Management Software for the past few months, and it's been an interesting journey. The software itself is quite intuitive, and was extremely easy to master in comparison to our previous solutions. I also like how the software can scale easily when I have to handle a higher workload due to demand increase. I was also pleasantly surprised by the amount of money I saved when switching to this software. The cost of ownership is quite low, and the company has been generous enough to grant discounts and deals to loyal customers. Not only did this drastically reduced our overall costs, but it also provided our business with the extra flexibility needed to be more productive. All in all it was a great decision, thanks to Panjiva's GMTS! 8.5/10 Review 3'
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Buyer, North America Mid Market Company

5
Dec 28, 2022
'Panjiva Global Trade Management Software – Overall Performance Overall performance of the Panjiva Global Trade Management Software has been above par. With the help of this software, I have been able to coordinate my day to day activities with ease. This software has made my work life much simpler. I liked the fact that the user interface is quite simple. Furthermore, the availability of real-time data makes it all the more useful. I rate this product 9/10'
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Buyer, Asia Pacific Company

5
Dec 28, 2022
'#5: Having worked with numerous global trade management software solutions in the past, Panjiva is a clear leader. Its ability to offer futuristic use cases, such as AI-assisted compliance monitoring and real-time shipment tracking, has been a major draw. Additionally, its interoperability with our existing ERP systems has allowed us to eliminate manual data entry and streamline certain processes. The customer service provided by Panjiva is also an asset; tickets are resolved promptly and the staff is professional and helpful. However, the user interface could be improved; it needs to be more user-friendly and easier to navigate. Rating: 4.5/5.'
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Buyer, SME Company

5
Dec 28, 2022
'1. We've been using Panjiva's Global Trade Management Software for a while now - and I've been really impressed with how the software works. Firstly, the intuitive user interface and simplified navigation make it easy for even novice users to quickly learn its functionality, and the integrated search tool makes it quick and easy to access trade data from different sources around the world. Additionally, the automated risk assessment and compliance monitoring features allow us to leverage trade data to check for any underlying risks in international deals or transactions – significantly reducing the amount of manual diligence we had to do. Finally, the robust customer service team in place is always available to answer any questions or provide technical support, and they even offer training and onboarding assistance for each software feature. Over all, we found Panjiva's global trade software to be modern and current, and I've been pleased with the effortless accuracy and precision it has brought to our team. Rating - 4/5.'
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Buyer, UK Mid Market Company

5
Dec 27, 2022
'Review # 2 For us, Panjiva’s Global Trade Management Software has been a key component in our R&D processes. We are currently building a number of products that are complex and require significant trade background and information. Panjiva’s software enables us to access product intelligence, international shipment tracking, document and e-commerce integrations. The Interoperability of the software allows us to use our internal systems with relative ease and its solution have enabled us to create a secure and compliant framework for our projects. Also, its product vision has allowed us to achieve the most efficient and effective models in terms of cost and operational practices. The Software provides us with additional features and tools which enable us to access accurate market information and insights to power our projects. Through this, we can ensure that we have analyzed all the trade related aspects to ensure our projects are able to fully comply with the requirements. I rate this product 9 out of 10 for its comprehensive product features and tools.'
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Buyer, Asia Pacific Mid Market Company

5
Dec 27, 2022
'Review #5 - 5/5 Stars If you are dubious about Global Trade Management Software, then let me assure you that Panjiva’s services are the best option for any procurement process. We have been using them for the past few months and they have consistently exceeded our expectations. We initially had our doubts as to how the software would handle data processing due to the complexity of our operations. However, the product vision of Panjiva has quite simply been unparalleled. They have been consistently updating and adapting their software to ensure that it is suitable for all our operations regardless of the enormity of the project. Their product features have also made our process much simpler. The likes of the ‘Reporting & Compliance’ tool and the ‘Custom Alerts’ helps us stay ahead of the curve and streamline our operations. The comprehensive alerts that we receive have proved to be an invaluable asset for our operations. Lastly, their customer service is really top notch. Their team is always available to answer our queries and provide solutions that fit our needs. To sum it all up, I would rate Panjiva’s Global Trade Management Software as 5/5. Their customer service, product vision, and versatile product features make them the perfect partner for any procedure.'
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Buyer, North America Mid Market Company

5
Dec 27, 2022
'The Panjiva Global Trade Management Software greatly simplifies the complex process of managing global trade operations. The intuitive interface helps novice trade professionals become productive quickly. The software has been a reliable partner for our business, allowing us to manage high volumes of data, monitor trade activity, and monitor financials. One of the most notable features is the Risk Rating System which provides us with a simple way to identify and rank the risk associated with our various trading partners. The data analysis functions are also helpful, providing a comprehensive overview of our global trade operations. All in all, Panjiva's Global Trade Management Software has been an essential resource for our business and I'd highly recommend it. Rating: 5 stars out of 5.'
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Buyer, UK Company

5
Dec 26, 2022
'Panjiva Global Trade Management Software – User Friendliness The Panjiva Global Trade Management Software has been designed keeping in mind the convenience of the user. Even those new to technology can get a hang of it very quickly. All the features and functuonalities are easy to access as they have been organized in an organized manner. I also like the availability of self-help videos, if needed. Overall, the user experience is quite satisfactory and I rate it 8/10'
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Buyer, UK Company

5
Dec 18, 2022
'We recently switched from a competitor's trade management software to Panjiva and couldn't be happier with our decision. Panjiva's suite of features offer a comprehensive overview of our global trading activities, helping us to recognize and manage risk factors more proactively. This has helped us optimize our operations across the board, from pricing to regulatory compliance. What's more, the suite is surprisingly easy to use, sparing us the need to invest in extensive IT support. Panjiva's customer service team is also second-to-none. Anytime we have an issue, they are always willing to listen and help out with a solution. Highly recommend the Panjiva Global Trade Management Software. Rating: 5 stars out of 5.'
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