MIC Reviews & Product Details
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Summary
MIC is a leading provider of global customs and trade compliance solutions. It offers a comprehensive set of solutions, including global customs management, export control and denied party screening, product tariff and export control classification system, origin calculation and supplier solicitation, global trade content service, intrastat reporting and declaration, Excise Movement and Control System (EMCS), Customs Solutions CH (e-dec), and Customs Solutions AT (e-zoll). Furthermore, the company provides professional services, such as project management, support, and maintenance. It also caters to the needs of more than 700 customers from various verticals, spread across the regions of North America, Europe, Africa, Asia, and Australia. MIC Customs Solutions was founded in 1988 and is headquartered in Linz, Austria. The company is a leading provider of global customs and trade compliance solutions. It offers a comprehensive set of solutions, including global customs management, export control and denied party screening, product tariff and export control classification system, origin calculation and supplier solicitation, global trade content service, intrastat reporting and declaration, Excise Movement and Control System (EMCS), Customs Solutions CH (e-dec), and Customs Solutions AT (e-zoll). Furthermore, the company provides professional services, such as project management, support, and maintenance. It also caters to the needs of more than 700 customers from various verticals, spread across the regions of North America, Europe, Africa, Asia, and Australia.
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MIC Reviews
Buyer, UK Company
Jun 11, 2023
'I recently evaluated MIC's Global Trade Management Software and I think it is a great option for organizations that handle international trade operations on a regular basis. This software provides us with a cost-effective solution and a wide range of features that can automate many of our manual tasks. It also allows us to integrate with AI solutions, which makes it suitable for businesses that want to stay at the forefront of technological advancements. AI can provide us with predictive insights and recommendations which can help us make better decisions for our trade operations. However, I find that the customer service could be improved, as the response time of the customer service is often slow. Therefore, I give this software a rating of 3.5 out of 5.
Review 5:'
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Buyer, Asia Pacific Mid Market Company
Jun 10, 2023
'Since I've started using MIC's Global Trade Management Software a few weeks ago, I'm quite pleased with my experience so far. It's quickly allowed me to streamline my international trade operations and make it easier to manage.
Unfortunately, I did have a few struggles in the beginning as I got used to the software. But that was quickly solved by the customer service reps at MIC. Not only did they answer all of my questions, but they were willing to walk me through the whole process. The customer reps were knowledgeable, patient and friendly - excellent customer service!
The software is advanced, utilizing modern technology and with an interface that's very user-friendly. Plus, the built-in analytics help me gain insights into how my international operations are running. It's like a hefty bonus!
Overall, I'm highly impressed with MIC's services. The customer service is the best I've experienced and the software is innovative and efficient. In terms of their overall innovation and use of next-generation technology, I rate them an A++ and their customer service as an A+. MIC's Global Trade Management Software comes highly recommended from me and I can't wait to grow my business further with them!'
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Buyer, SME Company
Jun 09, 2023
'Record 3
Overall, I'm pleased with the purchase of MIC's Global Trade Management Software. The software provides a great deal of control over our day-to-day processes and it has truly helped streamline our sourcing efforts. I also like the fact that the software is continually updated to match global trade regulations and best practices. With regards to ease of use, I find it very intuitive and easy to navigate, and all of my staff members have had no trouble adapting to it. I'm also pleased with the overall interoperability and integration of the program, which has allowed us to quickly take advantage of global trade opportunities. In terms of overall performance, I'd give this program a 5 star rating.'
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Buyer, North America Mid Market Company
Jun 09, 2023
'Review #3:
After some research, I decided to test out MIC's Global Trade Management software, and it has been a great experience so far. This software is not only powerful, but it's also user-friendly, which is an important factor for a small business owner. Setting up the integration between our e-commerce platform and the software was very easy and didn't take us too long.
The analytics features are also very impressive. We can analyze our processes in great detail, which helps us make the right decisions for our business. On top of that, I'm very happy to see how easy it is to upgrade the software as new features become available.
The security this software provides is also top-notch. I'm glad to see how focused they are on protecting the data of our customers. The newest technologies are incorporated to ensure that our operations are safe and secure.
Overall, I can confidently rate MIC's Global Trade Management Software 9/10. I highly recommend this software for small businesses looking to manage their global operations in an easier and more efficient manner.'
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Buyer, North America Mid Market Company
Jun 08, 2023
'Overall Rating: 4/5
Overall, we have been happy with MIC's Global Trade Management Software. The range of modern features, next-generation technology, and automation capabilities make it easy for us to manage our global trade operations with ease. The customer service and support team have also been very helpful and have provided us with the necessary advice and assistance. We have experienced some annoying bugs and errors, but these are likely to be resolved in due course. We would definitely recommend this to any companies looking to automate their global trade operations.'
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Buyer, UK Mid Market Company
Jun 05, 2023
'Review 5
As a supplier, I recently started using MIC's Global Trade Management Software and have found it to be more than satisfactory. The software has comprehensive features which cover the entire spectrum of my supply chain and logistics operations. It also handles all documents and filings seamlessly.
Apart from being able to manage and control international trade in an efficient manner, the software is also designed in such a way that it supports futuristic use cases. Its automated documentation feature and invoice management system have been highly helpful and have enabled me to save time and money.
Overall, MIC's Global Trade Management Software is a great way to handle my imports and exports, providing me with value for money. I would highly recommend it. I give it 4.6/5 Rating.'
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Buyer, Asia Pacific Company
Jun 03, 2023
'Review #5
I’ve been using MIC’s Global Trade Management Software for the past few weeks and it has been a great experience overall. The software is easy to use and packed with features that support global procurement operations. We’ve been able to automate several tedious processes, such as data entry and contract management, which has allowed us to reduce labor costs and speed up processes.
On top of that, the customer service team has been excellent! Whenever I’ve had a question or an issue, they’ve responded promptly and have been incredibly helpful. I really appreciate the fact that I can either email, call, or interact directly with their support staff through the software itself.
Overall, I’d give MIC’s software 4.8/5 stars. It’s intuitively designed, easy to use, and packed with features that help streamline global operations. My team and I are very satisfied with the product and I highly recommend it to any business looking for a powerful trade management solution.'
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Buyer, Asia Pacific Company
Jun 03, 2023
'Review 2 - Value for Money
When I was looking for a trade management software for my organization, MIC’s Global Trade Management Software ensured to stand out from its competitors. The expansive feature set they offered gave us great flexibility in how we manage our international trade and the ability to customize the software for various business needs.
The feature set, including the ability to quickly process transactions and compile comprehensive reports, made the system extremely valuable for our team. Plus, the program’s predictive modeling capabilities for predicting supply chain and pricing forecasts allowed us to plan with maximum accuracy.
The cost of the system may be fairly higher than some of the alternatives but given the benefits, I feel it is worth every penny. Additionally, the scalability features make it a great product to be chosen for both small and large organizations. On the whole, I would rate MIC’s Global Trade Management Software a 9/10 for value for money.'
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Buyer, North America SME Company
Jun 02, 2023
'Review 5 - Cost of Ownership
I recently got the opportunity to use MIC’s Global Trade Management Software and I was pleasantly surprised by the range of features included with the package. From predictive analytics to compliance automation, this software covered all the bases when it comes to international trade management.
Additionally, I was impressed with MIC’s customer service. Their team of experts provided me with the support and guidance I needed to ensure I got the most value out of the system. The scalability and flexibility of the software was particularly useful in allowing us to customize the solution for our organization’s specific needs.
The only downside is the cost of the software which may be considered somewhat high when compared to some of the alternatives. However, given the features and usability of the software, I believe the cost of ownership is certainly justified. Rating: 7/10'
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Buyer, UK Company
May 30, 2023
'Review 2
I recently had to choose a global trade management software provider, and after considering several options, we opted to go with MIC. We were looking for a reliable provider who could provide next-generation technology in their software, and I have to say that MIC definitely delivers on this front. The product is innovative and intuitive, providing us with access to powerful features and functionalities that goes far beyond what we initially expected.
The customer services has been exceptional - whenever we had an issue, they would jump in to help us out with a solution. This is great, as it highlights a truly dedicated team who are keen to ensure that our needs are being met. The pricing, while competitive in comparison to other providers, is still slightly on the high side - though, I find the performance and quality of the product to be fairly consistent with the cost.
Overall, I'd recommend MIC Global Trade Management Software to others, as our experience has been great - the customer service is top-notch, the technology highly advanced, and its user experience is excellent.'
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Buyer, North America Mid Market Company
May 29, 2023
'Value For Money
From my experience, I felt they lack the modern touch. They do offer support to different types of personal and professionals needs but it would have been much better if they included more features and technologies along with the upgrades. I think they need to improve in terms of breaking the monotony and really push forward the boundaries of innovation. So all in all, I'm not happy with the value for money or the overall experience, which is why I'm rating them 1.5/5.'
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Buyer, Asia Pacific Mid Market Company
May 27, 2023
'I recently switched to MIC's Global Trade Management Software for my small business and it has been an overwhelmingly positive experience. From the moment I contacted their customer service for information and pricing, I knew that I was in good hands - their customer service team was friendly, knowledgeable and willing to answer all of my questions.
The Software itself is modern and innovative, with a user-friendly interface and utilized cutting-edge technology. Because I have some customer feedback that mentioned ease of use, I knew I needed a trade management solution to fit that requirement. I'm really pleased to say that MIC's software exceeded my expectations - it makes tracking and managing all of the documentation of my international transactions easier than I ever thought possible. Not only does it save me time, but it also helps me keep track of my products abroad, so I can focus on my core business needs.
Since I've been using MIC's software, their customer service has been unbelievably helpful every time I'VE had questions. I had a few learning curves I had to learn in the beginning but they were more than happy to walk me through the process. It's always nice to have good customer service and MIC's team certainly goes above and beyond in that category.
Overall, MIC's Global Trade Management Software is an innovative solution that offers cutting-edge technology and excellent customer service. I rate their overall innovation and use of next generation technology as an A+ and their customer service as an A++. I'm excited to continue to rely on MIC's software to increase my global trade experience.'
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Buyer, UK Company
May 22, 2023
'Overall Innovation
From what I saw, the software was not quite innovative. It had regular updates to apply the latest technology but most of it was focused on bug fixes and incremental improvements from which the user may not even realize much difference. I barely saw any cutting-edge of technology to make the tasks or processes smarter or more automated. If MIC is really serious in keeping up with the current market, then they need to think beyond of what is customary and get into more innovation for their userbase. I can't credit they more than 2.5/5 for overall innovation.'
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Buyer, North America Mid Market Company
May 19, 2023
'5.
The procurement team recently purchased MIC's Global Trade Management Software and I've been using it for a few months now. Overall, I'm kind of in two minds about it. On the one hand, the product vision is really good for moving goods from borders to warehouses in a compliance with international regulations. The features are also superb with automated tracking & tracing, manifesting, and filing customs documents. Plus, the cost of ownership is good too. On the other hand, I'm not a huge fan of the UX and feel it could have been better. Also the help desk response times are a bit slow. All in all, I'm of the opinion that it's still a good solution. Rating: 4.2/5'
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Buyer, Asia Pacific Company
May 18, 2023
'1
I would like to provide my overall Experience with MIC’s Global Trade Management Software offering. I was part of a team which was trying to manage the complexity of world trade and we weighed out different options before landing on MIC’s solution. Overall, we were delighted with the range of innovative functions and capabilities that the software offered us, but there were a few areas where it fell short. Firstly, the interface was not as intuitive as expected due to the complexity of the global trade operations. It took some time and patience for the team to get the hang of the different features and functionality of the software. In addition, the reporting functions could have been better; I would say it was average due to some data linkage issues. However, the features which allow to keep our instructions valid are quite useful. We have more control and visibility along the process. On the positive side, with advanced functions like auto-sorting and labeling, we are able to expedite our operations, which was really impressive. My overall rating for the MIC Global Trade Management Software would be 3/5 stars.'
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Buyer, North America Mid Market Company
May 17, 2023
'2.
My procurement team bought MIC's Global Trade Management Software recently and I'm happy to say that it is meeting, and even exceeding, our expectations. I'm personally loving the product vision as it provides great solutions to move goods from borders to warehouses. The features that come with it are also great. The automated tracking & tracing, manifesting, and filing customs documents are working perfectly and the tariff classification support is great. Another huge plus for us is that the cost of ownership is not too high. We got the same features as most of the competitors for less money. All in all, it's a great solution for us. Rating: 4.8/5.'
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Buyer, UK Company
May 17, 2023
'Review 1
I recently engaged in a project with MIC's Global Trade Management Software, when we were looking for the best solution to our problem of having to streamline our supply chains across multiple business units. Overall what I can say is that the product is great. The customer service has been absolutely wonderful - they were extremely attentive to our questions and queries, and engaged deeply with us in understanding our business needs which helped effectively frame a solution that was tailored to our interests and expectations.
The software itself is innovative in that it provides us with a range of features and functionalities that can be used to create data-powered supply chains from the start to the finish. From integrating different currencies to managing transportations across many countries in a cost effective manner, their technology management system is designed to provide an automated and seamless business process.
To end, I'd say MIC deserves a 4/5 pricing - their services are competitively priced and their customer service excellent, but there is definitely some room for improvement in terms of the software they offer, particularly the next-generation technology used for their products.'
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Buyer, UK Mid Market Company
May 16, 2023
'Review #1
I have been using the MIC Global Trade Management Software for many years. Despite this long usage, I cannot bring myself to give a positive farewell to the software. From an innovation and technology perspective, it feels distinctly dated; certainly, it does not reflect the latest advances in the industry. My biggest issue is that this software does not seem to support a lot of the new use cases that are emerging as technology and international trade become more complex. As such, I have to give the software a rating of 4/10 for Overall Innovation and the use of next-generation technology.
That said, I must admit the software does have some useful features that have been improved over the years. From the customizable dashboards to the variety of shipping and receiving reports, they improve operational efficiency. In addition, the risk management module has been very helpful in connecting cargo and shipment information with the end customer. That said, these features do not make up for the antiquated design of the software and the difficulty it brings in working with a technology that is quickly proving outdated.'
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Buyer, UK Company
May 15, 2023
'Review 3:
My team and I recently undertook a project to find a suitable global trade management software, and after much research and consideration, we eventually settled on MIC’s offering.
We found the system to be quite intuitive and user-friendly, so it didn’t take us too long to get accustomed with it. We were able to easily configure it to integrate with our existing enterprise systems and take advantage of its various features such as electronic forms, import-export process automation and compliance management.
I was glad to find out that the software was quite affordable, although I was a bit skeptical about its price at first. It offered good value for our money and has helped us save on expenses.
The customer support team was really helpful as well. We had some technical issues when setting up the software, but they were easily resolved with their assistance.
Overall, I'm happy with the software and I would rate it 7/10.'
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Buyer, Asia Pacific Company
May 11, 2023
'Review 4
I recently used MIC's Global Trade Management Software when searching for a new service provider, and I have to say, overall, the experience has been great. I was impressed with the power of the product - from its next-generation technology solutions to the breadth of its features and functionalities, it was better than expected.
The customer services has also been good - whenever we had an issue, they would provide us with our desired solutions in a timely and efficient manner. Pricing was competitive, though the cost of the software was slightly on the higher side for my budget - however, I still found the performance and quality of the product to be comparable to that of the cost.
I would highly recommend the software to others in need of a global trade management software tool - it is effective and user-friendly, the customer service is impeccable, and the technology being used is considerate of our future needs.'
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Buyer, UK Company
May 04, 2023
'1.
Love MIC's Global Trade Management Software offering. Firstly, I want to highlight that the product vision is exceptional. They've managed to create almost turnkey solutions that help companies move goods from borders to warehouses with excellent compliance with international regulations. The product features are also top-notch. The platform has all the usual features like tracking & tracing, manifesting, and filing customs documents, but also has things like tariff classification support and integrated supply chain management. The cost of ownership is also fair. Despite having top-of-the-line features, the pricing is reasonable and I haven't experienced any hidden or extra costs. Highly recommend MIC's Global Trade Management Software solution. Rating: 5/5'
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Buyer, UK Mid Market Company
May 02, 2023
'Features: ****
The software’s features include several useful tools for global trade management. It enables businesses to accurately calculate duties and taxes. It also offers a comprehensive set of analytics to track and monitor the performance of the business’s global trade activities. Furthermore, it offers a streamlined process for filing documents, submitting reports and payments, and managing product inventory. Finally, the software integrates with supply chain software and allows businesses to manage their entire supply chain from a single platform. All in all, I believe the features of this software are well-designed for global trade. ****'
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Buyer, SME Company
May 01, 2023
'Review 3
I first encountered MIC's Global Trade Management Software when I was looking for a way to streamline my business unit's supply chain operations. So far, I've been highly satisfied with the software results and the customer service provided. The software itself is topnotch - providing us with a range of powerful features and functionalities that seamlessly integrate into our operations. Furthermore, the incorporation of next-generation technology ensures that our operations remain efficient and up to date.
The customer service has also been good - they've been attentive to our queries and questions, and provided us with solutions that were tailored to our interests and expectations. Prices for the service are also reasonably priced, making the software highly competitive in the market.
I am thoroughly satisfied with the services we have been provided so far, and believe that the interface itself is highly intuitive and user friendly. A 5/5 rating is due to the performance of the software, its cost-competitiveness, and the quality of customer service.'
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Buyer, Asia Pacific Company
Apr 28, 2023
'Review #1:
I recently started using MIC's Global Trade Management Software and it has been an amazing experience so far! The software offers so much that I never thought possible when it comes to global trade management. The software lets us manage paperwork, documentation, and taxes quickly and efficiently. The integration with our e-commerce platform was even easier than expected, allowing us to make global shipments a breeze.
I was most impressed by the intuitive navigation features this software offers. Not only is the interface super easy to use, but I also find that it's capable of providing us with highly detailed analytics. These insights allow us to make decisions with confidence.
The different levels of security the software offers are also noteworthy. As a small business owner, I'm constantly worried about keeping our customers' data safe, and MIC'S Global Trade Management Software helps us do just that. I can confidently say that we are now a more secure operation than ever before.
Innovation-wise, the software uses the latest technologies to ensure accuracy and speed in our global operations. Plus, new updates and features are constantly being added to take advantage of new technologies.
Overall, I'm giving MIC's Global Trade Management Software an 8/10. It's well-built, intuitive, and secure, and I'm confident that it can help us grow our small business in the global economy.'
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Buyer, SME Company
Apr 27, 2023
'Review 3
Using MIC's Global Trade Management Software has enabled me to move my international trade operations onto a digital platform. The software is comprehensive and covers over 200 world-wide trade regulations, making it a sought after option for any trading supplier. Its intelligent algorithms allow me to track my shipments in real time and get real-time notifications of duties on imported and exported goods.
The software also allows me to automate EDI processes and seamlessly documentations with its wide range of secure payment methods. Shipments are secure and document viewing is easy with its cloud-based operations. I can also easily access important data through exportable and printable reports.
The software is easy to use and reliable. I'm sure it will continue to improve my business operations in the years to come. I give it 4.7/5 rating.'
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Buyer, North America Mid Market Company
Apr 26, 2023
'Review 4 - Value for Money
MIC’s Global Trade Management Software has been a great asset for me and my organization. The software’s interactive dashboards have virtually eliminated any manual data entry efforts and have allowed us to easily monitor our trade operations. In addition, the software equipped us with features such as price management, trade compliance and risk management which allowed us to make strategic decisions when managing our operations.
When it comes to pricing, MIC’s software is slightly expensive compared to some of the other competitors in the market but for the extensive features, I believe it’s totally worth the price. I especially appreciate the mobile app which gives me access to the system at any time, allowing me to stay connected and monitor my trade operations even on the go.
On the whole, I rate MIC’s Global Trade Management Software an 8/10 in terms of value for money.'
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Buyer, SME Company
Apr 25, 2023
'Having recently switch to MIC's Global Trade Management Software, I'm highly impressed. Their customer service team is incredibly helpful and knowledgeable. From the start, they answered all of my questions and concerns with patience and expertise.
The software is also top of the line. It is modern and advanced, helping me keep a close eye on my international transactions so that I can quickly notice any potential problems and correct any areas that need attention. This allows me to stop worrying about the tedious tasks I was struggling with previously and focus more on the core operations of my small business. I can also gain insights into my international operations with the built-in analytics, allowing me to preempt any issues before they become major problems.
Something else I really appreciate about MIC's software is their customer support. Whenever I've had questions, the team has always been more than happy to help me out. They have provided me with the solutions that I need, ensuring that there are never any interruptions to my business due to technical difficulties.
Overall, I am truly satisfied with my experience with MIC's Global Trade Management Software. I've enjoyed their fast customer service and next-generation software offering. I rate their innovation and use of technology as an A and their customer service as an A+. I am confident that this will help me get the most out of my business's global trade operations.'
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Buyer, UK Company
Apr 21, 2023
'I recently began using MIC’s global trade management software and so far it has been an incredible experience. Their integration tools have allowed us to quickly onboard suppliers regardless of their size or location, making the Vendor Relations process much smoother. Furthermore, their attention to innovation has been impressive - their software features an AI component which is able to detect customer purchase patterns, which reduces customer dissatisfaction due to delays. This is an incredible benefit to our business. Overall, I would highly recommend MIC’s global trade management software to any organization looking to streamline their complicated supply chain process.Rating: 4.8/5 stars.'
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Buyer, UK Mid Market Company
Apr 19, 2023
'3
MIC's Global Trade Management Software really impressed me with its cutting-edge technology and convenient features. As the Senior Manager of a large trading company, I was amazed by the software's capabilities and found it to be extremely efficient in handling operations. I was particularly delighted with their auto-sorting and labeling functions as they allowed us to expedite our tasks quite easily. The reporting features were also quite satisfactory but I did find the audits to not be as comprehensive as we would have liked. This is the only hiccup I would point out in the software. However, other than that, I was very pleased with it and rate it 4.5/5 stars.'
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Buyer, Asia Pacific Mid Market Company
Apr 19, 2023
'Review 5:
We recently implemented MIC's Global Trade Management Software offerings to streamline and automate our multinational import and export operations. We can confidently say we're happy with the results.
The team at MIC were professional, friendly, and knowledgeable. They provided us with tailored solutions to meet our specific needs and helped us on our journey to success. We're particularly pleased that their software is compliant with country requirements and regulations, as this made our compliance task much easier.
We're overall quite impressed with the value for money and cost of ownership of these offerings. Despite their many comprehensive features, the software was simple and easy to set up. We've also seen productivity and efficiency increase from our staff members as a result. On a rating scale, I'd give the value for money and cost of ownership an 8.5/10.'
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Buyer, Asia Pacific Company
Apr 17, 2023
'Review 5:
We recently purchased MIC’s Global Trade Management Software and while the initial implementation was quick and seamless, I’m rather disappointed with its performance in certain areas.
While I appreciate the built-in alert system for policy changes, duties and other rate-related changes, I feel that it’s rather unreliable — we’ve received false alerts about rates and other issues multiple times. The software also seems to be lacking in terms of its compliance management features.
The one big positive I can say about the software is that it’s quite reasonably priced and offers good value for money.
Overall, I'm concerned with the software’s performance and I would rate it 6/10.'
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Buyer, Asia Pacific Company
Apr 17, 2023
'Review #1
I’ve been using MIC’s Global Trade Management Software in my procurement department for several years now, and I have to say, it’s been a fantastic experience! The software is easy to use, yet packed with powerful features that support our global procurement operations. It was super helpful in simplifying the overall process, from creating and managing RFPs and contracts to executing and monitoring purchases and imports.
I’ve been particularly impressed with MIC’s customer service team. They are very responsive to questions and are always quick to resolve any issues that arise. The fact that there’s a dedicated support team assigned to our account is especially impressive.
Overall, I’m really satisfied with MIC’s offering. I would give their software 5/5 stars for ease of use, customer service, and innovation. The software’s automated features have allowed us to streamline tedious processes and avoid costly errors. In addition, the data analytics and dashboarding provide us with up-to-date insights into our operations. I highly recommend this software to any business looking to streamline their procurement operations.'
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Buyer, Europe Company
Apr 12, 2023
'Record 5
I recently purchased MIC's Global Trade Management Software and I must say that it has really exceeded my expectations. The software is extremely easy to use and navigate, and I haven't had to spend much time training my staff on how to use it. It's also extremely interoperable, which has allowed us to quickly integrate with our global trading partners. From a customization point of view, the software offers a great deal of flexibility and I can adjust it to our specific needs in no time. Overall, I'm quite impressed with the performance and I would rate this software 4.5 stars.'
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Buyer, Asia Pacific Mid Market Company
Apr 12, 2023
'Product Vision: ****
Customer Service: *****
I am the Director of a large multinational company and I am writing this review to provide an honest opinion of MIC’s Global Trade Management software offering.
The product vision of the software is focused on providing solutions for businesses who want to go global. By focusing on global trade, customs and logistics management, the software provides an end-to-end framework for businesses to successfully navigate the complexities of global trade. It also enables them to meet their import/export requirements and adhere to ever-changing government regulations. Overall, the product vision is quite promising and provides an efficient platform for global trade. ****
The customer service experience was exceptionally great. They have knowledgeable technical experts on hand to provide guidance. In addition, the solutions they present are well thought out and comprehensive. Each of their experts were helpful in providing information for our specific business requirements. I also appreciate how the customer service team was able to explain the mechanics of the software in a clear and concise manner. Due to their high level of professionalism and expertise in the field of global trade, I give the customer service program five stars. *****'
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Buyer, North America Mid Market Company
Apr 11, 2023
'Review 4:
We made the switch to MIC's Global Trade Management Software offerings to help us streamline and automate our multinational import and export operations. We were thrilled with the results.
The MIC team were professional, helpful, and knowledgeable. They understood our specific challenges and were able to adapt their software to fit our needs. The software was easy to understand and intuitive. We were also glad to learn that the software was compliant with many country regulations and requirements, which made our compliance tasks much easier.
When considering the value for money and cost of ownership of these offerings, one can't help but be impressed. We've not only seen cost savings in our operations, but increased efficiency and productivity of our staff as a result of the software. I'd rate the value for money and cost of ownership a 9/10.'
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Buyer, North America SME Company
Apr 11, 2023
'Supporting Futuristic Use Cases for Digital Transformations: 4.5/5
When it comes to supporting futuristic use cases for digital transformations, MIC's Global Trade Management Software has certainly delivered on its promises. We have been able to integrate our own data-driven solutions with the software to create a truly unique and smart global commerce solution.
The AI-driven bots make it easier for us to automate tasks and make the processes more intelligent. It has enabled us to model complex scenarios and leverage advanced analytics to make decisions quickly. Customizable reports and data-driven dashboards also make it easy for us to monitor and analyze performance metrics and spot any potential issues quickly.'
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Buyer, UK Mid Market Company
Apr 10, 2023
'Review #4
My team and I have been using MIC’s Global Trade Management Software for the past couple of months and the results have been really positive! The software is incredibly easy to use but still packed with features to support our global operations. Its automated capabilities allow us to quickly execute and monitor purchase order, manage contracts, and track shipments.
I was also really impressed with MIC’s customer service team. Whenever I’ve had a question or a problem with the software, they’ve responded quickly and were eager to resolve any issues I’ve had.
I would give MIC’s software 4.7/5 stars. Overall, it’s an excellent piece of software that has allowed us to streamline our global operations and reduce costs associated with tedious manual processes. I strongly recommend this software to any business looking for a powerful, yet user-friendly global trade management solution.'
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Buyer, UK Company
Apr 07, 2023
'As the head of R&D for our organization, I recently evaluated MIC's Global Trade Management Software to see if this would be a suitable product for us to implement in order to ensure our business operations are running efficiently. After reviewing the features that this software provides, I am confident that this software could provide us the necessary tools to build strong trade partnerships with other countries and help us stay competitive in the global market. I was impressed by the cost of ownership of the software and the wide range of tools that it provides to us. In particular, I found that the tool enables us to automate a number of tasks related to shipping, product tracking, customs compliance, and the management of import/export processes. The software also has the capability to integrate with AI solutions, which is extremely advantageous for our business as AI can provide us with predictive analytics and recommendations that help us make wise decisions regarding our trade operations. Therefore, I am giving MIC's Global Trade Management Software a rating of 4/5.
Review 2:'
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Buyer, Asia Pacific Company
Apr 07, 2023
'Review 1
I'm a supplier partner of MIC's Global Trade Management Software and I couldn't be happier. With MIC, I'm able to manage and control my international trade in a smoother and organized fashion. The software is intuitive and user-friendly, making the entire process simple for me. Its seamless integration with multiple challenging business processes, such as document filing and managing inventory, has proved to be very helpful. My customers are super impressed by the easy navigation and clarity of the software. One of my favorites features is that it automatically suggests the optimum route for my importing and exporting needs, and can be customised according to my specific requirements. I can also check the status of all my operations in real time.
Overall, MIC’s Global Trade Management software is simple, reliable and cost-effective. I would definitely recommend it to any international trade supplier as it offers tonnes of value for money. I give it an impressive 4.8/5 Rating.'
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Buyer, SME Company
Apr 05, 2023
'Review 4:
We've been using MIC's Global Trade Management Software for some time now and it has improved the effectiveness and efficiency of our research and development team's global trading operations. The software is incredibly user-friendly and highly detailed and intuitive, enabling our team to apply advanced tools like shipping documentation with ease. This comprehensive suite of features allows us to effectively manage and monitor our global trades and the real-time capabilities give us a competitive edge. The system is extremely cost effective and provides us with huge cost-savings when compared to other similar solutions. The customer service team was also incredibly helpful, walking us through the installation process and providing us with helpful advice for us to get the most out of the software. I’m very pleased with the software and can confidently recommend it to others needing a reliable global trade solution. Rating: 5/5'
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Buyer, Asia Pacific Company
Apr 04, 2023
'Review #4
My experience with the MIC Global Trade Management Software has been very dissatisfying so far. I find that the innovation, technology, and use of next-generation technology are very poor; this has significantly hindered our ability to streamline several of our operations in the international trade sector. As such, I can only award the software a rating of 2/10 when it comes to Overall Innovation and use of next-generation technology.
What’s more, I also find that the software has come up short when it comes to our data integrations. While the interface is intuitive, the software is not able to consistently maintain the accuracy of our data. We have often had to manually update records and fields to ensure accuracy. Furthermore, the software’s Automation capabilities are lax, meaning that certain operations have to be done manually. This all adds up to a software that I would not recommend to anyone looking to optimize their international trade operations.'
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Buyer, Asia Pacific Company
Apr 03, 2023
'Review 3:
We made the switch to MIC's Global Trade Management Software offerings to automation and optimize our multinational import and export operations. We haven't been disappointed!
The MIC team were amazing, walking us through the process of getting our company up and running with the software. We could tell their team was knowledgeable and passionate about what they do from our very first interaction with them. We were pleased to learn that the software was compliant with many different country regulations. This certainly made our compliance tasks easier.
In terms of value for money and cost of ownership, I can confidently say that MIC's offerings are certainly worth the price, especially for multinational companies. We were able to get up and running in no time with minimal resources, and save time in the long run. Their software was reliable and intuitive. I'd rate the value for money and cost of ownership quite highly with a 9.5/10!'
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Buyer, Europe Company
Apr 02, 2023
'Final Verdict
Overall, I'm not really impressed by MIC's Global Trade Management Software offerings. The user interface felt dated and the features needed improvements. The software was not quite innovative and lacked in terms of using the next-generation technology. I did not find the same level of usability on multiple platforms and felt it lacked in terms of overall value for money. All in all, I'm giving it an overall rating of 2/5.'
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Buyer, Europe Company
Mar 28, 2023
'My organization recently began using MIC’s global trade management software and we have been very impressed so far. The software has allowed us to drastically reduce manual processes when integrating suppliers and shippers into our system. From the moment we downloaded it, the software was very easy to navigate and quickly integrate with. We have been truly amazed by their commitment to interoperability and innovation, especially the attention to next generation technologies and AI capabilities. This has enabled us to make precise changes to our shipping plans, helping us to always ensure on-time delivery. Overall, I would highly recommend MIC’s global trade management software for anyone looking to greatly optimize their supply chain operations.Rating: 4.9/5 stars.'
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Buyer, North America Mid Market Company
Mar 27, 2023
'I recently looked into MIC's Global Trade Management Software and I think it's an excellent choice for businesses that need a comprehensive solution for their import/export operations. This software has a reasonable cost of ownership and it provides us with a huge number of features that allow us to automate many of our manual tasks. I found that the software can integrate with AI solutions, which is extremely beneficial in the long run. AI can analyze data quickly and provide us with predictive insights which can greatly improve our efficiency. Additionally, I am impressed by the customer service and technical support that this software offers. The customer service is very prompt in answering questions and providing assistance in case of any technical difficulties. Therefore, I would rate this software 5 out of 5.
Review 3:'
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Buyer, SME Company
Mar 26, 2023
'Price: ****
Finally, the price of the software is quite reasonable. The software is offered at a price point that was within our budget. Although the software is not free, the features and benefits that we received for the price were highly satisfactory. I believe that the price of the software is inline with what we were expecting and it did not put us in a financial bind. For this reason, I give it four stars. ****'
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Buyer, UK Company
Mar 26, 2023
'Customer Services and Support: 4.5/5
MIC's customer service team have been absolutely great in terms of providing us with assistance whenever needed. In our experience, they have responded quickly and provided us with tailored solutions that have helped us get up and running quickly.
They have also provided us with dedicated account management that has been instrumental in helping us manage our operations better. Their team has provided us with valuable advice and insights that have allowed us to make the best use of the software.'
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Buyer, UK Company
Mar 23, 2023
'Review 5:
I am thoroughly impressed with the quality and performance of MIC's Global Trade Management Software. This comprehensive software solution brings a suite of powerful features which have enabled our research and development team to monitor, manage and optimise our global trades with increased efficiency. The software is easy to understand and work with and allows us to customise our global trade transactions in a specific manner. The shipping documentation feature has also been especially helpful and has streamlined our export and import procedures. The competitive pricing also offers us great value for money and provides us with significant cost savings when compared to other available options. I'm extremely satisfied with this software and would highly endorse it to other businesses and research teams. Rating: 5/5'
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Buyer, North America Mid Market Company
Mar 22, 2023
'Overall Use: 4/5
The Global Trade Management Software from MIC has proved itself to be a very useful tool in helping us manage our global trade operations. The range of features and functions make it easy for us to manage our operations quickly and easily.
The modern, user-friendly interface helps us to utilize the features of the software to the fullest. We have been able to integrate the software into our existing workflow with ease. The data-driven analysis and reporting features make it easier for us to track our progress and make informed decisions.'
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Buyer, UK Company
Mar 22, 2023
'Review #3
I’ve been using MIC’s Global Trade Management Software for the past few months and I must say, it goes above and beyond my expectations! The software has helped us automate processes, reduce costs, and optimize efficiency. We’ve been able to save time on tedious data entry, reduce labor costs, and prevent costly errors.
I also wanted to comment on the exceptional customer service from MIC’s team. Whenever I’ve had a question or encountered a bug, their support team has been quick to respond and eager to help. I really appreciate the fact that I can either email, call, or chat directly with the support staff on the software.
On the whole, I’d give MIC’s Global Trade Management Software an overall rating of 4.9/5 stars. The software is well-designed, easily customizable, and contains several helpful features. I strongly recommend this solution to any business looking to manage and monitor their global procurement operations.'
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Buyer, Asia Pacific Company
Mar 19, 2023
'Review 4
As a supplier of international trade, I use MIC's Global Trade Management Software to completely take care of my supply chain and logistics operations. The software is comprehensive, reliable and has proven to be an invaluable asset to my business. My customers have also had a positive experience using it because they are able to view real-time updates which provides them with clear visibility into their orders.
Moreover, I can also customize the software as per the requirements of my trading operations. Its sophisticated AI-driven features enable the software to generate automated documents and process shipments efficiently. I can also track shipments in real time and get notified when I receive payments.
MIC's Global Trade Management Software is an easy to use and reasonable solution. I'm happy with the performance of the software and would give it 4.9/5 rating.'
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Buyer, North America SME Company
Mar 18, 2023
'.
## Review 1 - Cost of Ownership
I was tasked with selecting the right trade management software for my organization and, after extensive research, I decided to invest in MIC’s Global Trade Management Software offerings. MIC’s software certainly had a higher cost of ownership than some of the alternatives, however I knew that the comprehensive suite of solutions it provided would far outweigh the price.
The software did not come without its share of complexities. However, I was impressed with the breadth of the user support that MIC provided. Their highly knowledgeable and responsive customer service team worked diligently to ensure that I received the best support and guidance I needed to ensure I got the maximum benefit from the system. In addition, MIC’s resources including training webinars, videos, demo scripts and articles helped me to quickly understand the benefits of the software.
Overall, I believe that the software offers great value for money. Despite the initial cost of ownership, I am confident that it will bring tangible returns to the organization. Thus, I would highly recommend MIC’s Global Trade Management Software offerings. Rating: 8/10'
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Buyer, UK Company
Mar 14, 2023
'Ease of Use
I recently evaluated MIC's Global Trade Management Software offerings. I found it quite an arduous task to make it work despite the tutorials and support from their end. The user interface felt quite dated. The features weren’t quite intuitive. Despite having access to expert guidance from their team, I found it took a lot longer than necessary to complete tasks. I sometimes got stuck in several rounds of manual reloads of databases or static coding to get the system to work. Even when I finally got the system to work, I found the overall performance elsewhere needed a lot of improvement too. For me, the experience was way below what I expected and wouldn’t rate it higher than 2/5 for ease of use.'
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Buyer, UK Company
Mar 12, 2023
'Record 4
I recently tested MIC's Global Trade Management Software and while I think it could be greatly improved, I also feel that it is overall a good solution. From an ease of use perspective, the program is quite user friendly and our staff have had no problem transitioning to it. The customization options are also quite robust and we were able to very quickly adjust it to our own specific needs. When it comes to interoperability and integration, the software is reliable enough; however, there have been a few issues here and there that have caused some delays. With some more improvements in this area, I would rate this software 3 stars.'
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Buyer, North America SME Company
Mar 11, 2023
'I recently implemented MIC's Global Trade Management Software for my small business and so far I am quite satisfied. In addition to their user-friendly interface and modern design, their customer service is unbeatable. My customer service questions have been answered with speed and efficiency, which allowed me to get back to business in a timely manner.
The software itself is also extremely advanced, with the capacity to streamline my operations and empower me to manage my international transactions with ease. I no longer need to worry about manually tracking and managing my products internationally - the software does that for me. In addition, their software helps me gain insights into what I need to do and how I need to do it. It saves me a lot of time and stress.
I'm really happy with the customer service support that I have received from MIC. The team is always friendly and willing to answer my questions and provide helpful assistance along the way. I know I can always count on them to quickly respond and help me out if I have any difficulties.
Overall I am highly impressed with my experience with MIC's Global Trade Management Software. I have enjoyed their superior customer service, as well as their innovative software. I rate their overall innovation and use of next generation technology as an A and their customer service as an A+. I'm confident this will help my business grow even faster in today's competitive global trade market.'
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Buyer, Europe Company
Mar 11, 2023
'Usability On Multiple Platforms
Although MIC boasts support for multiple platforms, I experienced a bit of a disappointment in terms of overall usability. I'm sure, with a bit of effort, it can be adopted across platforms, but there may be a few quirky issues especially when it comes to the latest OS. Having a better optimization or version control would have been much better to cross-check different versions rather than just getting into trial-and-errors. I'm giving them a rating of 2/5 for usability across multiple platforms.'
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Buyer, North America Mid Market Company
Mar 08, 2023
'Review 3:
My experience with MIC's Global Trade Management Software has been nothing short of outstanding. We recently installed the software and have already seen the positive impacts it has had on our research and development team's global trading operations. The user interface is very easy to use and our team was able to use and understand all the features quickly without any issues. The software follows a comprehensive suite of powerful features which have helped us to streamline and optimise our global trade transactions in a real-time manner. The shipping documentation feature has been particularly useful as we have been able to generate shipping documentation in just a few clicks. In addition, the competitive pricing offers us great value for money and has allowed us to significantly save on costs when compared with other solutions. I'm highly satisfied with this software and would highly recommend MIC's Global Trade Management Software. Rating: 5/5'
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Buyer, SME Company
Mar 06, 2023
'Review 1:
I recently implemented MIC's Global Trade Management Software and have had positive experiences with their product. The software is very easy to use and highly intuitive, allowing our research and development team to use the advanced features with time-saving efficiency. The software includes a comprehensive suite of features, all which have enabled us to track, manage, and optimise our global trades on a comprehensive, real-time basis. We especially appreciate the shipping documentation feature, which has streamlined our export and import procedures almost instantaneously. In terms of cost-effectiveness, the software is extremely competitive and offered us huge savings when compared to other software on the market. From the helpful customer support to the overall value for money - I'm very pleased with MIC's Global Trade Management Software offering and would highly recommend it to any other company looking for an effective global trade solution. Rating: 5/5'
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Buyer, UK Mid Market Company
Feb 21, 2023
'I’ve been using MIC’s global trade management software for just over a year and it has been a great decision for our business. This software has allowed us to greatly reduce the time it takes to integrate suppliers and shippers into our platform, by allowing us to do it all on the fly. We have found that with their software, it is much easier to manage our Vendor Relations. We have also been amazed by the thoughtful next generation technology and AI capabilities the software offers. This has allowed us to develop the ability to make automated changes to our shipping procedures, therefore ensuring that we always deliver on time. I would certainly recommend MIC’s global trade management software to anyone looking to take their supply chain operations to the next level.Rating: 5/5 stars.'
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Buyer, North America SME Company
Feb 20, 2023
'Overall, I must say I'm not a fan of MIC Global Trade Management software. For starters, the user experience is pretty poor and the user interface is clunky and unintuitive. This make itboth difficult to use and understand. Additionally, the product lacks key functionality such as currency support, custom reporting, and advanced features are only available in the most expensive packages, which make the software not very cost effective. If I had to rate MIC's Global Trade Management Software, I'd give it a 2 out of 5 stars.'
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Buyer, UK Company
Feb 18, 2023
'As a small business owner, MIC's Global Trade Management Software has been a tremendous asset to my operations. The customer service is fast and friendly, always answering my questions with speed and accuracy. They've been with me every step of the way, providing assistance no matter what’s needed.
The software is also extremely innovative and powerful. It's been easy to gain insights into my international operations based on the built-in analytics. Plus, their user-friendly interface means I no longer have to manually track and manage my documents, freeing up a lot of time.
Overall, I'm highly pleased with my experience with THEIR software. It's modern and advanced, efficient and it's made my international trade operations a cinch! While their customer service gets an A++ from me, I rate their overall innovation and use of modern technology as an A.
I highly recommend MIC's Global Trade Management Software - it's a gamechanger!'
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Buyer, UK Company
Feb 17, 2023
'Review 4:
I’ve been using MIC’s Global Trade Management Software for a few months now and I’m really impressed with what it has to offer. The user experience is great, the various features that it provides have helped us streamline the process of international trade for our customers and the support team is always willing to help if required.
The biggest advantage of the software is its analytics capabilities. Being able to get real-time data related to trade strategies, buyers and sellers was a real game changer for us.
On the downside, I feel the software lags behind when it comes to supporting futuristic use cases. We’re looking to predict future trends and outcomes, and while the analytics capabilities are adequate, the software does not harness the power of AI for more in-depth insights.
Overall, I would rate this software 7.5/10.'
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Buyer, UK Mid Market Company
Feb 13, 2023
'features
Record 1
I recently tested out MIC's Global Trade Management Software offerings and overall I'm delighted with the performance and capabilities. The software is simple and easy to use, with an attractive user interface and intuitive navigation. I had no trouble transitioning my procurement team over to using their software, and everyone was impressed with how quickly they were able to begin interfacing with the program. As a procurement manager, I immediately appreciated the compatibility with third-party software and the fact that I was able to customize the system to meet our specific workflow requirements. The software was extremely interoperable and allowed us to seamlessly integrate our global sourcing initiatives. I would give MIC's Global Trade Management Software a 5 star rating for ease of use and integration capabilities.'
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Buyer, UK Company
Feb 12, 2023
'Review 5
I recently chose to go with the MIC's Global Trade Management Software suite when my business unit was looking for a powerful solution to streamline operations. What I can say is that overall, the software is great and the customer service has been good.
The technology used in the product is incredibly advanced and intuitive - the range of features and functionalities it offers is robust and comprehensive, making sure that our supply chains are automated from the beginning to the end. It is also built in such a way that the transition process was seamless and smooth.
The customer service has also been on-point as they went out of their way to understand our needs and deliver solutions that effectively cater to our interests. The vendor pricing was competitive competiveness, making them stand out in the market.
All-in-all, I am thoroughly satisfied with my experience with MIC's Global Trade Management Software and believe that they deserve a 4/5 rating - the software they provide is excellent, the customer service impeccable, though the price may appear slightly on the high side.'
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Buyer, Europe Company
Feb 09, 2023
'for Digital Transformations
Overall Innovation: 4/5
MIC's Global Trade Management Software offers plenty of modern features and functions, making it easy to manage global trade operations in an efficient manner. The software's UI is easy to navigate and comes with an intuitive design, making it easier for us to get our staff up and running quickly and easily. The array of modern features surpasses many of the other solutions out there in the market. The software also offers features to help us manage our inventory, which has been a great asset in streamlining our operations.
We have also been able to use some of the next-generation technology that MIC provide, which have been great in terms of cost-savings and streamlining our global trade operations. The automated features and cloud architecture make it easier for us to scale and grow our business with ease. The supplier and customer management features make it easier to manage relationships with ease.'
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Buyer, North America Mid Market Company
Feb 06, 2023
'I recently gave a look at MIC Global Trade Management software offerings and I will say that the software does have some potential, but there are notable issues which prevent it from becoming a truly usable option. To start, the software is very clunky and the user experience is far from ideal. Its interface is often overly complicated and there’s no built-in mobile app. Basic functionalities such as currency support and custom reporting are also noticeably absent. Furthermore, many of the advanced features aren’t available on the cheaper subscription packages, making it somewhat expensive. When it comes toMIC Gloabl Trade Management software, I’d give it a solid 2.5 out of 5 stars.'
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Buyer, Asia Pacific Mid Market Company
Feb 05, 2023
'While I can say that MIC's Global Trade Management software offerings have made the arduous process of logistics much simpler, the product fails to meet expectations when it comes to vision and features. To start, the company provides limited support for customer orders in multiple currencies, which make it difficult to track, coordinate, and fulfill customer orders. Additionally, an inability to access custom reporting leaves me wishing for more. Moreover, the user interface is not particularly intuitive and there is no mobile app to speak of, making it even more difficult to access from out in the field. Though the software does offer a number of helpful features that can help make the logistics management process easier, the lack of product vision and features is a huge setback. From my point of view, I'd have to give MIC's Global Trade Management Software a 2 out of 5 stars.'
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Buyer, UK Company
Feb 04, 2023
'Overall: ****
Taking all the different aspects of the Global Trade Management software into consideration, I believe this software offers a comprehensive platform for businesses to successfully manage their global trade activities. The product vision is well-designed, the customer service provided is top-notch and the features are efficient and thorough. Overall, I would give this software four stars and would definitely recommend it to others. ****'
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Buyer, SME Company
Feb 04, 2023
'Review #2:
I'm so glad I decided to go with MIC's Global Trade Management Software! We're a relatively small business that doesn't have the resources to invest in expensive systems that require a steep learning curve. This software solution has been an absolute lifesaver - it's powerful yet so simple to use.
The integration process between our e-commerce platform and the software was seamless and quick. This has saved us time and money, as we can now manage taxes and shipping paperwork in a much more efficient manner.
This software has allowed us to gain access to detailed analytics that provide deep insights into our operations. Now we can make informed decisions and track our progress with ease. This type of analytics wouldn't be possible without the next-generation technology that MIC offers.
I'm also impressed with the security features MIC software provides. As a small business, I am always looking for ways to ensure the data of our customers is safe and secure. MIC's Global Trade Management Software is an impressive solution that offers various levels of security to provide extra peace of mind.
I was hesitant to invest in such a powerful solution but I'm impressed with the results. I would rate MIC's Global Trade Management Software 9/10. I'm confident that this software can help us grow our business and advance to the next level.'
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Buyer, Europe Company
Feb 03, 2023
'Review #3
I have recently begun using the MIC Global Trade Management Software and I can certainly say that it leaves a lot to be desired. From an innovation and technology standpoint, this software is definitely not up to snuff with the current industry standards. For instance, it’s unable to provide robust support for some of the newer use cases that are becoming more prevalent. This has caused us some serious difficulties as the software is not equipped to keep up with the changing landscape. As such, I can only provide the Overall Innovation and the use of next-generation technology a rating of 4/10.
The software does have some pluses, as it provides a customizable dashboard and several reports to manage the shipping and receiving processes. Also, the risk management module has been quite useful in connecting our cargo and shipment information with the customer. However, these features are relatively basic and do not help to offset the software's dated design and its numerous compatibility issues.'
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Buyer, UK Mid Market Company
Feb 02, 2023
'Review #5
Having used the MIC Global Trade Management Software for several months now, I feel I am in a position to evaluate it fairly. Unfortunately, I cannot give the software a glowing review. While the interface is easy-to-navigate, the software is unable to keep up with the new technologies and use cases that are becoming the norm in the international trade sector. This has resulted in serious issues with our data integrations, as well as our Automation capabilities. As such, I give it a rating of 3/10 for Overall Innovation and the use of next-generation technology.
Despite this, I must admit that the customizable dashboard and the shipping and receiving reports have been quite helpful in streamlining our operational processes. The risk management module has also proven to be very useful in connecting cargo and shipment information with the customer. But, these features are a far cry from the software offering the innovation and sophistication that modern international businesses require.'
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Buyer, Asia Pacific Company
Jan 31, 2023
'Ease of Use: ****
One of the primary benefits of the Global Trade Management software is its ease of use. It offers an intuitive user interface, allowing us to quickly access key features and functions. We were also able to quickly understand the functionality of the software without any help from customer service. In addition, the software is well-documented with detailed step-by-step instructions. All in all, I am highly satisfied with the ease of use of the software. ****'
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Buyer, SME Company
Jan 31, 2023
'Use of Next Generation Technology
I'm sure MIC would be aiming to stay ahead of the competition with their offerings. However, the software lagged behind my expectations in terms of using the next-generation technology. Other software I've tested offered more automation, built-in AI and ML, intuitive user interfaces and mobility apps that are connected to the core system. I could not find the same level of features and overall user experience from MIC's offerings. Due to this, I cannot rate them higher than 2/5 for next-generation technology.'
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Buyer, North America SME Company
Jan 30, 2023
'3.
I'm writing this review to share my experiences with MIC's Global Trade Management Software. In terms of product vision, they've definitely done an excellent job creating a great solution for us to help move goods from borders to warehouses with full compliance to international regulations. The features are also great with automated tracking & tracing, manifesting, filing customs documents, and tariff classification support. In addition, the cost of ownership is also reasonable, or even below, competitors. Overall, I'd recommend this software to other procurement teams. Rating: 4.7/5'
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Buyer, UK Mid Market Company
Jan 30, 2023
'Review #2
I’ve been using MIC’s Global Trade Management Software for the past few months and I am thoroughly impressed with the product. The software is incredibly user-friendly and intuitively designed, making it easy for even beginners to use. Its features have allowed us to streamline processes, reduce costs, and increase efficiency. We’ve been able to automate data entry, contract management, and event tracking, allowing us to focus more on strategic initiatives.
The customer service from MIC has also been exceptional. Whenever I’ve had a question or encountered a bug, they have responded promptly and have been eager to help. I love that I can either email, call, or interact directly with their support staff in the software itself.
All in all, I’d give MIC’s offering 4.5/5 stars for its user-friendly interface, customer service, and overall innovation. Even with relatively little knowledge of the software, my team has been able to start seeing results within just a few weeks. If you’re looking for cloud-based trade management software, I definitely recommend taking a look at MIC.'
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Buyer, Asia Pacific Company
Jan 30, 2023
'Review 1:
I recently had the pleasure of using MIC’s Global Trade Management Software and I must say, it was a great experience. For my Research & Development team, it enabled us to adapt to quickly evolving market trends with its easy-to-use web interface and comprehensive suite of features.
Specifically, the powerful analytics tools that it provides gave us deep insights into our trade strategies for buyers and sellers, especially in the global market. At the same time, the built-in alert system for policy changes, duties and other rate-related changes allowed us to stay ahead of the game.
The support team at MIC was highly knowledgeable and readily available to help out with any of our queries. Support turnaround time was great and they were always available to answer our questions at the right time.
To top it off, we found the Global Trade Management Software to be very reasonably priced — it offered great value for our money.
Overall, I rate this software 9/10 and recommend it to everyone in search of an efficient, cost-effective and user-friendly global trade management solution.'
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Buyer, North America Mid Market Company
Jan 27, 2023
'Review 2
As an International Trade supplier, MIC's Global Trade Management Software has made my life a whole lot easier. I no longer have to worry about paperwork or processing my import and export duties. The software has absolutely simplified all my supply chain operations, saving me time and money. With its sophisticated features, I'm able to meet all my international trade orders with efficiency and accuracy.
I would also like to mention, MIC's software is designed in such a way that it supports futuristic use cases and scalability. Its integrated artificial intelligence support gives it a cutting edge over other software and can adapt to multiple business scenarios. Customised reports provide me with in-depth analysis of my trade operations and help me make better business decisions.
I am highly satisfied with MIC's Global Trade Management Software operations and would rate it a 5/5.'
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Buyer, UK Company
Jan 26, 2023
'4.
I just want to share my thoughts on MIC's Global Trade Management Software. I think the product vision is great - it definitely helps move goods from borders to warehouses in a much easier and more efficient manner. The features are also awesome - tracking & tracing, manifesting, filing customs documents, and so on. Plus the cost of ownership isn't bad either. However, the only thing that I'm not a fan of is the UI/UX of the platform for that could use some improvement. Nevertheless, I think its a very good solution for procurement teams. Rating: 4/5'
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Buyer, UK Company
Jan 25, 2023
'Review 2:
We utilized MIC's Global Trade Management Software offerings to ensure all of our import and export tasks were managed in an efficient and timely manner. We are pleased with the results and the cost savings we've seen from implementing the software.
The software was easy to get up and running and required minimal IT resources. We were also surprised to learn that the software was compliant with many country regulations and requirements. MIC's teams answered our questions quickly and were always able to provide solutions when we encountered any roadblocks.
In terms of value for money and cost of ownership, I can confidently say that MIC's offerings won't break the bank. It was well within our allocated budget and the onboarding process was incredibly cost-effective. We've seen considerable savings in both staff time and cost savings as a result of this. On a rating scale, I'd give the value for money and cost of ownership a solid 8/10.'
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Buyer, North America Mid Market Company
Jan 25, 2023
'As a director of a multinational company, I've found that MIC's Global Trade Management software offerings were a great first step in helping streamline the logistics process, however, the product falls short in many areas. To start, there aren't many key features such as currency support and custom reporting. It also lacks a mobile app, which would be incredibly helpful. Lastly, the user interface can be difficult to navigate and learns, not making it very user friendly. Because of this, I’d have to give the software a 2.5 out of 5 stars.'
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Buyer, UK Mid Market Company
Jan 23, 2023
'Review #2
Having used the MIC Global Trade Management Software for over a year, I have mixed reactions to its offering. First of all, I really appreciate the user interface; it is both intuitive and easy-to-navigate, making it suitable for teams across varied experience levels. However, this is one of the few advantages that I have observed with the software, as I have found that it is unable to keep up with the new technology and use cases that the international trade landscape offers. As such, I rate the Overall Innovation and the use of next-generation technology at a 4/10.
At the same time, I have experienced several issues with the software when it came to the quality of our data integrations. The software has been unable to consistently maintain accuracy of our data even when clear specifications have been provided. There is also a notable lack of support in terms of data management, which has resulted in the need to manually update records and fields on an ongoing basis. Overall, this software could definitely benefit from additional Innovative integrations and better Automation capabilities when it comes to data management.'
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Buyer, North America Mid Market Company
Jan 21, 2023
'4
I recently had the opportunity to test MIC's Global Trade Management Software and must say that their innovation and use of next generation technology was quite remarkable. The software was easy to use and offered us the ability to auto-sort and label data with ease. Additionally, the reporting functions were also quite sufficient and were able to generate high-quality data for us. This really saved us a lot of time as we no longer had to manually go through thereports. However, I did feel that there were some reliability issues associated with the software when handling large sets of data. It sometimes took longer than expected to get the results back. For this reason, I must rate this software 3.5/5 stars.'
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Buyer, UK Company
Jan 16, 2023
'I'm in the business of managing global trade for many decades and have used various software solutions for managing the same. I recently took a look at MIC's Global Trade Management Software and here's what I think.
On the product vision, I'd say it's quite ambitious with features such as Automated workflows and reconciliation, comprehensive tracking features, algorithmic efficiency and customer segmentation etc. However, on closer inspection, I find that the product vision as such does not cover the true sense of 'Trading beyond Borders'. You'll find exemptions being applied unneedlessly and workflows that cannot be integrated with other processes. In addition, there are compatibility issues when it comes to integration with other software such as EDI. A rating would be 5 on 10 in this regard.
Moving on to product features, I see that the MIC solution covers a broad set of requirements such as negotiation support, digital compliance, dispute resolution and a host of other features. However, these features don't seem to offer anything new over other solutions in the market. I feel like the product is missing out on more forward-looking features such as AI-enabled decision-making capabilities and predictive analytics. To me, it looks like the offering is stuck in the past and was never designed to meet the needs of the futuristic environment. A rating here would be 6 on 10.
Finally, looking at the use cases offered by MIC's Global Trade Management, I see an adherence to the usual. It offers transactions and tracking features and helps streamline the existing processes. But it doesn't really offer anything that goes above and beyond the regular. On the futuristic side, it is lacking in automation and IoT integration, which are the two most important technology elements today. A rating of 5 on 10 would be quite apt here.
In conclusion, I'm sure the product does what it advertises and can probably make a difference in the more mundane tasks of global trade. But in terms of creating a genuine product that can go beyond borders, MIC's Global Trade Management solution has a long way to go.'
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Buyer, UK Company
Jan 16, 2023
'I recently evaluated MIC's Global Trade Management Software and I think it's a great choice for businesses that are looking for comprehensive solutions. This software is available for a relatively affordable cost of ownership and is packed with a wide range of features. These features allow us to streamline our import/export processes and automate many of our operations. Additionally, the software can be easily integrated with AI solutions, which makes it suitable for organizations that are looking for more advanced solutions. AI can provide us with predictive analytics and recommendations, thereby allowing us to take advantage of the latest technologies. However, I find the technical support to be lacking, as the customer service is often slow to respond to our queries. Therefore, I give this software a rating of 3.5 out of 5.
Review 4:'
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Buyer, North America Mid Market Company
Jan 16, 2023
'Record 2
I recently purchased MIC's Global Trade Management Software and while it was a great improvement over our prior systems, there's still some room for improvement. The user interface was relatively easy to use, though I wish certain features were a bit more obvious and streamlined, as certain processes are sometimes cumbersome. There were several compatibility issues that we had to iron out, and when interfacing with external trading partners, there were numerous little bugs that had to be worked out. This created a few delays in our integration process. As a procurement manager, I understand that compatibility issues are to be expected, but I still feel the software should have been more reliable in this regard. With a few more improvements in terms of reliability, I'd probably rate it 4 stars.'
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Buyer, UK Company
Jan 16, 2023
'Review 2:
I am extremely pleased with our experience with MIC's Global Trade Management Software. This comprehensive solution brings a suite of powerful yet straightforward tools that have allowed our research and development team to increase our international shipping activities with great efficiency. The software has enabled us to tailor our global trade transactions to our specific needs. We have been able to effectively monitor, control, and manage our complex global trading operations in real-time. The shipping documentation feature has been especially helpful and allowed us to create shipping documentation with great ease. The software has proven to be of great value for money - providing us with huge cost-savings when compared to other providers on the market. I'm highly confident in the software and would urge others to consider MIC's Global Trade Management Software. Rating: 5/5'
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Buyer, SME Company
Jan 13, 2023
'5
Overall, I am very satisfied with MIC's Global Trade Management Software. Their innovation and use of next-gen technology created a user-friendly experience that was highly efficient. The auto-sorting and labeling features were quite impressive and allowed us to handle operations quickly and accurately. In addition, the reporting functions were adequate enough to get the jobdone. The only issue I saw was with reliability when handling large sets of data; the system tended to take longer to process. Nevertheless, I am quite content with the software and rate it at 4/5 stars.'
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Buyer, Asia Pacific Company
Jan 10, 2023
'Review 3 - Cost of Ownership
I recently got the opportunity to use MIC’s Global Trade Management Software which turned out to be a great experience. The software offers a comprehensive set of features with a modular and customizable architecture. This allowed me to pick the features I needed and also provided the flexibility to add more features as and when required.
The cost of the software was pretty high which could be considered expensive when compared to other solutions. However, I believe the features that are included in the package, along with the accessibility and scalability of the program, makes it totally worth the cost. This is further backed up by the dedicated customer service which makes sure that I get the best out of the system.
Overall, I found the software to be excellent for the cost of ownership. Considering the features offered and the customer service, I would highly recommend this software for my peers. Rating: 8/10'
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Buyer, Asia Pacific Mid Market Company
Jan 09, 2023
'Review #4:
I recently gave MIC's Global Trade Management Software a try, and so far it's been an excellent experience. The software is very intuitive and user-friendly, which makes handling our global operations much easier. Integration with our e-commerce platform was a breeze, and I liked how quickly the process was completed.
The various analytics the software offers are certainly a plus. We can now look at our operations in an in-depth manner and make decisions with confidence. As new features become available, updating the software is very easy and quick.
I'm also happy to report that the security of this software is excellent. The different levels of encryption employed does wonders to protect the data of our customers, and I'm glad to see that MIC is constantly looking for ways to improve the security of this product.
Overall, I would rate MIC's Global Trade Management Software 8/10. It's an exceptional software solution that allows small businesses to manage their global operations in a more efficient and safe manner.'
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Buyer, SME Company
Jan 05, 2023
'I recently evaluated MIC's Global Trade Management Software and I think it is a suitable option for businesses that are looking for comprehensive solutions for their import/export operations. This software provides us with a cost-effective solution and a wide range of features. These features can automate a number of tasks relating to shipping, tracking, and customs compliance. Additionally, the software can be easily integrated with AI solutions, which can help us stay at the cutting edge of technological advancements so that we can gain an edge over our competitors. Despite this, I find the technical support and customer service to be inadequate. Thus, I would rate this software 3 out of 5.'
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Buyer, North America SME Company
Jan 02, 2023
'.
Review 1:
I recently had the pleasure of working with MIC's Global Trade Management Software offerings to streamline and optimize our multinational import and export operations. I can confidently say I'm impressed with the results. The software is intuitive, user-friendly, and got us up and running in no time.
The team at MIC were always willing to go the extra mile with providing us tailored solutions to conform to specific country requirements and regulations. Despite the complexity of our dealings, they remained flexible and attentive. We brought a number of specific challenges to the table and they were always able to find a workable solution with their software.
Overall, I'm quite satisfied with the value for money and cost of ownership of these offerings. Not only did it save us from having to implement many costly IT upgrades, but many of our staff members were able to quickly learn the ropes and pick up the system with ease. I'd rate the value for money and cost of ownership quite highly with a 9/10!'
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Buyer, SME Company
Dec 30, 2022
'Bugs and Errors: 3.5/5
While the Global Trade Management Software from MIC has been an integral part of our operations, we have experienced some bugs and errors with it. Some of these have been annoying at times and have caused us delays and inconvenience.
The customer service team have been asking to debug the software for us and have been helpful in getting to the bottom of the issues. We hope that these bugs and errors can be resolved soon so that we can have a smoother experience with the solution.'
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Buyer, North America SME Company
Dec 27, 2022
'Overall, I am very pleased with MIC’s global trade management software - an integrated suite of advanced logistics software solutions. We have used the software to improve our entire supply chain operations. In particular, I appreciate their steadfast commitment to interoperability and integration. Through their software, they have enabled us to integrate all of our suppliers, shippers, and buyers, regardless of their location and size, into one unified system. This has reduced a lot of cross-company paperwork and has helped to significantly streamline our vendor management. They are also extremely innovative, having adopted the latest generation of technology. The software has built-in AI capabilities which are able to automatically detect customer purchase patterns and make real-time changes to shipping operations accordingly. This kind of innovation has been incredibly valuable in reducing customer dissatisfaction due to delivery delays. I highly recommend MIC’s global trade management software for organizations looking to further optimize their supply chain operations.Rating: 4.5/5 stars.'
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Buyer, UK Company
Dec 27, 2022
'It's always difficult to figure out the goods and bads of any particular software. With regards to MIC's Global Trade Management Software, I’d have to say that there are some good features, but there more downsides than upsides. On the good side, the core features do a decent job of helping streamline the logistics process. However, many of the more advantageous features, such as routing optimization and electronic document management, are only available in the more expensive packages. There’s also a lack of custom reporting options along with a limited support for multiple currencies, which overall diminishes the overall product value. All things considered, I’d rate the software a 3 out of 5 stars.'
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Buyer, North America SME Company
Dec 22, 2022
'2
I recently tested MIC's Global Trade Management Software and have to say for the most part, I was more than pleased with their offerings. Specifically, their use of innovative technology and ease of use stood out to me. The interface was fairly straightforward, and the added feature of being able to process and organize data with ease was quite helpful. Additionally, the reporting and auditing features were highly beneficial. As a large international corporation, we often needed to quickly keep track of compliance requirements, which this software helped us to do. However, I did note that when it came to sorting through massive amounts of data, the software seemed to take a bit more time t than expected. I would rate MIC's Global Trade Management Software as 4/5 stars, overall.'
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Buyer, Asia Pacific Company
Dec 20, 2022
'I have been using MIC’s global trade management software solution for the past several months and am honestly quite amazed at the capabilities that their software offers. From the moment we first downloaded the software, it was extremely easy to use and integrate into our existing systems. What I was most impressed with was their attention to interoperability. Their software allowed us to integate any supplier on the fly, reducing manual processes and paperwork associated with vendor management. We even found that integration was simpler with smaller vendors than with larger ones, allowing us to start building working relationships with smaller companies. The software’s AI capabilities also worked wondrously well and was able to accurately detect customer purchase patterns, allowing us to adjust our shipping operations accordingly. I highly recommend MIC’s global trade management software for any organization looking to streamline their supply chain process.Rating: 4.7/5 stars.'
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Buyer, North America SME Company
Dec 20, 2022
'Review #5:
As a small business owner, I was looking for a way to manage our global operations in a smooth and efficient way. MIC's Global Trade Management Software was the perfect solution for us - it provided the power we needed to handle our operations in an easy-to-use interface.
The integration process with our e-commerce platform was much faster than I expected, and it allowed us to get going quickly. We can now accurately track sales, taxes, and paperwork in an easier manner. Plus, the analytics features help us make informed decisions in an excellent way.
I'm also impressed with the security of this software. The different encryption layers do a great job of keeping our customers' data safe and secure. It's great to see that MIC is constantly working on improving the security of this product.
Overall, I'm giving this software a 9/10. It's user-friendly, powerful, and secure, and I'm confident that it can help us manage global trade operations in the best possible way.'
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Buyer, Asia Pacific Mid Market Company
Dec 19, 2022
'Review 2:
We had recently implemented MIC’s Global Trade Management Software in our organisation, and I must say that the results have been quite impressive. The software has enabled us to streamline the process of international trade for our customers with its various features — from electronic transmission of forms to compliance management.
Additionally, we were also able to efficiently organise shipments, manage invoices and track goods by leveraging the advanced inventory management features of the software. The user experience was great, and our teams were able to interact with the system with ease.
The 24/7 support team were fantastic. They responded to each query in good time and were very helpful in resolving any issues we had.
Furthermore, the software is also very cost-effective and it provides great value for money — we wouldn’t hesitate to recommend it to anyone looking for an efficient and secure global trade management software.
Overall, I'm quite pleased with the software, and I would rate it 8/10.'
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