FRED Pricing & Demo
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Summary
FReD field service management is a field reporting tool software which is made to be easy to use and simple to deploy. FReD field service management is mainly built with special attention to field service management, field merchandising, and retail store audits. It has the unique capability to give its users an all-rounder 360-degree view for better supervision and efficient execution of actions.
FReD Pricing:
FReD pricing details can be availed from its website or various vendors. The package can vary as per your specific requirements and the services that you need. To get a better idea of the FReD pricing and the services summed up in it, it’s better to take the demo and make your ideal decision.
FReD Demo:
There is also a trial or free demo provided by FReD. Field reporting is a task that requires numerous specifications, and checking of tools can be beneficial. The demo period varies for each FReD package you choose.
Features:
Here are some of the essential features of this tool-
360-degree field reporting- Gives the manager complete power to act in real-time
- Better accuracy of detecting errors and rectifying
- One can have full authority and control on their data
- With better control, users can pre-define their rate of growth
- Efficient communication creates more relevant and desirable results
- Executions are efficiently managed
- Data is available in stats and also photographs
- Easier to take orders
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FRED Reviews
Buyer, Europe Company
May 16, 2023
As a tech-savvy customer, I have had the pleasure of using FReDs Field Service Management offerings. Their user-friendly interface is simple to navigate and has made setting up and managing display and schedule activities infinitely simpler. I love that I can quickly and easily track open advisories and pending orders and I appreciate the little touches such as being able to save and store commonly used memos and notes to make the process of responding to customers tickets even faster. Additionally, I am able to access the software itself from anywhere so that I can manage my on-site services exactly when and where I need them. And, their features such as the search engine, advanced analytics and reporting capabilities allow me to tailor my services to my customers in order to ensure that I am providing the best experience. Overall, Im pleased with FReDs Field Service Management solutions. Their technology is modern and yet easy to use. I would say that FReDs solutions are worth a four out of five stars because the design is easy to use and their solutions are effective and reliable.
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Buyer, SME Company
May 11, 2023
2 I recently migrated to FReDs Field Service Management software, and I have to say that I am thoroughly satisfied with the purchase. This software is extremely cost-effective and doesnt come with any hidden fees. It is also extremely user-friendly and customer service is always available to answer my questions. Perhaps the most impressive part of FReDs software was its compatibility with my existing systems. I was easily able to integrate the software and connect it to my database. This enabled us to store everything in one secure platform, which makes it much easier to pull reports across departments. Some of my colleagues are often resistant to changes like this, but even they were surprised at how seamlessly everything was combined. Overall my experience with FReDs Field Service Management system has been great. I would give it a 4.7/5 for cost of ownership and a 5/5 for its interoperability and integration!
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Buyer, UK Mid Market Company
May 09, 2023
Im a middle-aged Asian businessman looking after many businesses. We have been using FReDs Field Service Management offerings for some time now and, I must say, I am quite pleased at overall performance. I would like to provide a comprehensive review on my experiences in regards to Interoperability and Integration and Overall Innovation and use of next generation technology. I find that FReDs interoperability and integration is quite successful, allowing us to connect seamlessly across all our operations. It has allowed us to improve the efficiency of data transfer, allowing us to be more informed and up to date on our work management. Through this, we have been able to reduce operations cost and improve the flow of information. I will give a rating of 8 out of 10 in this regard. When it comes to overall innovation and use of next generation technology, I have to say that FReD has excelled here. Cloud computing has been very effective in boosting the entire system, affording us more capabilities than before. The predictive analytics and machine learning capabilities are elegantly integrated, making it easy for our team to get up to speed when using the product. I rate this aspect a 9 out of 10. Overall, I am quite impressed with FReDs offering in the field of Field Service Management. Their interoperability, integration and their use of next-generation technology has been very impressive and has made our operations much smoother. I highly recommend this offering to anyone.
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Buyer, North America Mid Market Company
May 08, 2023
I have used FReDs Field Service Management offerings for some time now, and Im very pleased with performance. In terms of Interoperability and Integration, I find that FReDs technology has a very seamless connection — it enables us to easily integrate all operations together, thereby reducing cost and the need for manual work. It is here that I give a rating of 8 out of 10. In regards to Overall Innovation and use of next generation technology, FReD again excels in this field. It incorporates cloud computing easily and its predictive analytics and machine learning make the entire system more intuitive. Its easy for us to understand how the product works, and this makes it great for our team. I would rate this aspect as a 9 out of 10. Overall, FReDs Field Service Management offerings are great for our business. The interoperability, integration and use of next generation technology are great, and I would recommend this product to anyone.
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Buyer, North America Mid Market Company
May 02, 2023
Review for Pricing The pricing of FReDs Field Service Management offerings can only be rated as average. They charge a premium, though the features and technology they use justify the cost. With the help of the data generated from their services, I was able to improve my productivity and customer service delivery. Even with the high cost of the application, the overall ROI was quite satisfactory. I would give them a score of 7/10 for the pricing.
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Buyer, Asia Pacific Mid Market Company
May 01, 2023
Review 3: FReD Field Service Management I recently got the opportunity to try out FReDs Field Service Management offering and I must say it met my expectations. The product vision and features make for a comprehensive product that helps manage my staff, assets and overall operations. Right from the start, I was pleased with the setup and ease of use. Within minutes my staff and assets were organized and ready to manage. The system provides useful insights and trends, allowing me to make well thinking, informed decisions quickly. I also liked how all areas of my service were covered including, tax compliance, labor management and equipment tracking. Overall, I think I am getting good value for money. With the complete suite of features, I am able to store, access, and track all of my asset information. Furthermore, I can customize the solution to fit my specific needs, making it quite a worthwhile investment. Thus, I am quite satisfied and happy to rate the product for its product vision, features and value for money.
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Buyer, UK Company
May 01, 2023
FReDs Field Service Management Overall Review I had initially expected great things out of FReDs Field Service Management package due to its attractive product vision and feature set. Unfortunately, the cost of ownership was too high, causing us to have to look into other management systems more suitable to our budget. The product features didnt meet our expectations as there were bugs and latency issues that hampered our usage. Moreover, the eventual product vision that FReD eventually presented us with wasnt up to the standard that we had initially expected. Overall, our experience with FReDs field service management system was lackluster and disappointing. Rating:2/5
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Buyer, Asia Pacific Company
May 01, 2023
FReDs Field Service Management Cost of Ownership Review I wanted to switch to FReD for my businesss field service management. It sounded like the perfect system to utilize for my small business and seemed to offer great functionality within reasonable cost parameters. Unfortunately, the cost of ownership for the FReD system ended up being too expensive for us to continue utilizing. The initial quoted fees were very high and after factoring in continual maintenance fees, we were running into far more than we had initially expected or wanted to pay for FReD. We decided to pass on the product due to the cost of ownership, and look for other, better field service management systems. Rating: 2/5
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Buyer, Europe Company
Apr 27, 2023
FReDs Field Service Management System - Interoperability and Integration Review Regarding the interoperability and integration of FReDs Field Service Management platform, I was very disappointed. Even some of the more basic data elements werent able to sync up across systems, causing me to waste lots of time on manual data entry and double-checking. Furthermore, the integration of service portals and mobile applications was incredibly slow and lacked ample support. I found myself needing to constantly upgrade to newer versions to get the features I needed, only to find that the limited services were often not compatible. Rating: 3/10
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Buyer, UK Company
Apr 27, 2023
FReDs Field Service Management Recommendation Review I would not recommend FReD for your field service management needs. The cost of ownership is far too expensive and the eventual product vision that is presented is uninspiring, to say the least. The product features also did not meet our expectations, as we found significant delays and issues with the systems performance. Overall, we were not happy with our experience with FReD and if you saw the same problems that we experienced, I would urge you to look for a different field service management system. Rating: 1/5
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Buyer, UK Mid Market Company
Apr 25, 2023
Review on Cost of Ownership FReDs Field Service Management application is one of the most reasonably priced solutions for small and medium scale businesses. It has a competitive pricing structure with different plans for different customer needs. The application is well-featured and highly scalable and with their model, you can easily scale up your operations without needing to invest in additional hardware or software. FReDs FSM also provides a lot of features for maintenance and support, with the option for self-service and proactive support. All things considered, the cost of FReDs FSM is quite good, making it well worth the investment. I would give it a rating of 4 out of 5 for its cost of ownership.
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Buyer, Asia Pacific Company
Apr 19, 2023
1 I recently purchased FReDs Field Service Management Software and I have to say, I am pleasantly surprised with my purchase. To start, the cost of ownership cant be beaten. FReDs pricing is affordable and, more importantly, there are no hidden costs that pop up unexpectedly. Additionally, their customer service is absolutely impeccable - they stay in contact and are always available to answer any questions that I may have. In terms of its interoperability and integration, this software system surpassed my expectations. Set up was incredibly simple and straightforward and it was able to seamlessly connect to our existing database. Now, all of our information is stored in one secure cloud-based platform and it is very easy to pull reports across departments. All in all I am very happy with my purchase. FReDs Field Service Management Software gives me ease of mind and its impressive customer service just adds a cherry on top. Id give it a 4.5/5 for cost of ownership and a 5/5 for its interoperability and integration!
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Buyer, UK Company
Apr 18, 2023
Review for Use of Next Generation Technology FReDs Field Service Management offerings are quite promising when it comes to the use of next generation technology. I was able to track my employees and vehicles in real time to provide services to customers quickly. They integrated a powerful AI-based digital assistant which made it easy to book services, provide quotes and manage customer queries. Moreover, I was awe-struck with the use of Augmented Reality which allowed me to showcase the services to my customers without any physical contact. For this, I would rate FReD 9/10.
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Buyer, UK Company
Apr 15, 2023
Review 2: FReD Field Service Management Having been in the industry for majority of my life, I was immediately impressed with FReDs Field Service Management offerings. The moment I got my first look at the software, I knew it was something special. From the overall product vision to the product features, FReD Field Service Management is a comprehensive solution that is sure to help optimize my service staff. The product was easy to setup and use, allowing me to quickly get up and running. I was impressed by the various features available such as tax compliance, labor management and the various insights they provide. I also liked how I can maximize my asset utilization, getting more out of my resources. Overall, I am quite happy with the product and believe I am getting great value for money. For an average monthly fee, I am able to access a suite of tools that can help me keep my field service staff and assets well-managed. Thus, I am quite satisfied and highly rate the product vision, features and value for money.
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Buyer, UK Company
Apr 15, 2023
Review #3 Having been recently introduced to FReDs Field Service Management offerings, I feel that Im in a position to provide an honest opinion and review. Im very impressed with FReDs foreground thinking when it comes to futuristic use cases. Their commitment to leveraging AI-driven predictive maintenance and adding customer-centric features to their platform has set them apart from their competitors in a positive way. Plus, their analytics dashboard is incredibly helpful for businesses that are looking to transform their operations. Moreover, I found their platform to be surprisingly user-friendly. The experience was seamless and intuitive, and I could navigate from feature to feature with ease. Their customer support staff were quite professional and friendly, and my queries were answered promptly and courteously. In conclusion, I believe FReDs Field Service Management offers many real benefits that makes them well worth investing in. Taking into account their performance in supporting futuristic use cases and ease of use, I give FReDs solutions a 4 / 5 stars.
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Buyer, Asia Pacific Mid Market Company
Apr 03, 2023
Review on Interoperability and Integration FReDs Field Service Management is an extremely robust platform when it comes to interoperability and integration. It can be seamlessly integrated into a number of other applications and frameworks, including Salesforce, Subscriber Relationship Management software, and more. It also has a wide range of APIs, allowing developers to create custom integrations and tailor the application to their needs. This makes it ideal for businesses aiming to streamline and centralize their field service operations. I would give FReDs FSM a rating of 5 out of 5 for being so reliable and robust.
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Buyer, Europe Company
Apr 01, 2023
Review #4 Having worked with FReDs Field Service Management offerings in the past few weeks, Im prepared to provide my own unique perspective. To start, Ive found FReD to be particularly impressive with its focus on futuristic use cases. They have taken measures to leverage AI to create predictive maintenance capabilities, as well as using customer-driven features to enhance their customers experience. And, their analytics dashboard is an invaluable tool for businesses to make better decisions. Furthermore, I believe their platforms ease of use is a major plus. The user experience was smooth, with intuitive navigation and a responsive interface. Their customer service team was also particularly helpful and professional, which makes it easier for new customers to get up and running quickly. At the end of the day, I give FReDs Field Service Management offerings a 4.5 / 5 rating for their work in supporting futuristic use cases. And for ease of use, I give them a 4 / 5 due to the professional customer service team and intuitive navigation.
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Buyer, SME Company
Mar 26, 2023
Review for Overall Innovation The overall experience with FReDs Field Service Management offerings was quite satisfactory. I was impressed with the number of innovative features that they have incorporated in their solutions. They have a flexible user interface and powerful analytics capabilities which allow us to make quick and informed decisions. I also noted that the application can be tailored according to the need of customers and delivered in a software-as-a-service model, which adds to the flexibility. I was highly satisfied with the overall innovation and would rate FReD at 8/10.
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Buyer, North America SME Company
Mar 22, 2023
3 Although I was originally hesitant about purchasing FReDs Field Service Management software due to its perceived cost, I soon found out that it was actually quite affordable. This software requires no extra fees and comes with outstanding customer service. Whenever I have a question, there is always someone available to help me. This software also functions extremely well with my existing systems. Integrating the software and connecting it to my database was surprisingly simple, and now all of our information is in one secure platform. Were able to easily access reports across departments and the transition was unhindered by any issues. Overall, I am very satisfied with this purchase. FReDs software provides great value and I would recommend it to others. Its interoperability and integration capabilities are top notch and I give it a 4.75/5 for cost of ownership and a 5/5 for its interoperability and integration!
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Buyer, UK Company
Mar 20, 2023
I have been working with FReDs Field Service Management offerings for a few months, and I am overwhelmingly pleased with their offerings. Their intuitive interface makes them a breeze to use. Most of the time all I need is my initial information and the software will take care of the rest. I love how easy it is to manage my customers tickets, scheduling, and inventory level control all in one place. In addition to being incredibly easy to use, FReD provides a comprehensive range of features for those looking for or needing more advanced features. For example, their dashboards and analytics provide insights into service operations, making it easy to plan and optimize service activities. Plus, the data table provides detailed tracking and reporting of field service ticket history all with easy-to-comprehend analytics tools. This is great for those tech savvy customers With the help of the mobile app, field workers can check the inventory levels in the remote warehouse and make recommendations on how to fill it up. Overall, Id rate FReDs Field Service Management solutions with five stars for its ease of use, future-facing capabilities, and efficient speed of delivery. Everything about the product is incredibly fast, accurate and reliable. All the features and services delivered by FReD can give me a clear edge and help me enhance customer experience.
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Buyer, Europe Company
Mar 17, 2023
Review #5 Today, Im delighted to offer my perspective on FReDs Field Service Management offerings. First and foremost, Im extremely impressed with their commitment to supporting futuristic use cases. Their predictive maintenance features are far better than the competition, and their customer-centric features make it easier to connect directly with customers and deliver a great service experience. The analytics dashboard is an amazing tool as well, providing real-time insights right at your fingertips. In addition, FReDs platform is intuitive and quite user-friendly. Navigating around the platform was a breeze, and the interface was quite responsive. I was also incredibly impressed with their customer service team—every query I had was answered with speed and professionalism. To sum up, I feel that FReDs Field Service Management offerings are a great choice for any business looking to leverage the latest technology to create a better customer experience. All things considered, Im awarding them a 4.5 / 5 for supporting futuristic use cases and a 4 / 5 for ease of use.
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Buyer, SME Company
Feb 22, 2023
Review on Cost of Ownership The cost of FReDs Field Service Management offering is very reasonable, which makes it a great choice for businesses on a budget. The cost of hardware and software is low, and the application comes with scaling options allowing you to pay only for the features you need. The application also offers a wide range of maintenance and support options, from tech assistance to self-maintenance and monitoring, as well as proactive support. All in all, FReDs FSM is a great choice for cost of ownership, and I would rate it 4.5 out of 5.
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Buyer, Europe Company
Feb 22, 2023
Review on Interoperability and Integration FReDs Field Service Management offering has exceptional interoperability and integration capabilities. It can be integrated into a number of applications and frameworks, including Salesforce, Subscriber Relationship Management software. It also has a wide range of APIs, allowing developers to create custom integrations and tailor the application to their needs. This makes FReDs FSM a great choice for businesses aiming to streamline and centralize their field service operations. I highly recommend it, and would rate it 5 out of 5 for its reliable interoperability and integration capabilities.
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Buyer, SME Company
Feb 21, 2023
Review for User Experience I was thoroughly satisfied with the user experience FReDs Field Service Management was offering. The application was easy to use and intuitive. It had all the features that I expected and more. I was able to streamline my service delivery flow with their flexible user interface and following the ideas coming from AI-based chatbot. All my customer interactions were monitored properly and I was able to access all the reports on a single dashboard. I would rate their user experience 9/10.
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Buyer, UK Company
Feb 15, 2023
Review 5: Im really impressed with FReDs Field Service Management offerings. What really stands out is their use of advanced and next-generation technology which makes it incredibly easy to use. The customer service I have received has been exemplary as well - they are always prompt and helpful in addressing my queries. On top of that, I can also view in-depth reports on my system which have been very useful in gauging the performance of my teams. All in all, Im over the moon with FReDs and I highly rate their innovation, technology and customer service offerings 5/5!
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Buyer, UK Company
Jan 31, 2023
Review 2: Ive been using FReDs Field Service Management offerings for a while now, and I can confidently say they are excellent. The technological features are incredibly advanced and incredibly easy to use. I especially love the detailed reports I can get on the performance of my teams, as I can see if things need to be improved. The customer service I receive is also excellent when I have an issue or an inquiry that needs to be addressed, it is handled with great care and attention. FReDs really stands out from the competition and I give them a 5/5 for their innovation and technology, as well as their customer service!
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Buyer, North America SME Company
Jan 30, 2023
I am a rather satisfied customer of FReDs Field Service Management offerings and can highly recommend it to anyone. After using this programme for quite some time, I can say that I am especially pleased with its Interoperability and Integration. This enabled us to connect all our operations seamlessly, thereby reducing costs and making our lives much easier. I rate the Interoperability and Integration aspect 8 out of 10. The Overall Innovation and use of next-generation technology is another great feature. The cloud computing capabilities make all the difference and its predictive analytics and machine learning are able to increase the effectiveness of all operations. Weve found that the system is also intuitive and easy to use, which is great. I would rate this feature a 9 out of 10. Overall, I would definitely recommend FReDs Field Service Management to anyone. The interoperability, integration and use of next-generation technology are great, and it combines with a great customer service team to make it a great product.
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Buyer, North America SME Company
Jan 30, 2023
I can vouch for FReDs Field Service Management offerings as a happy customer of their services. Regarding Interoperability and Integration, their technology has allowed us to connect our operations seamlessly, reducing the need for manual labour while also lowering operating costs. I give them a 8 out of 10 rating in this regard. It is in Overall Innovation and use of next generation technology that FReD stands out the most. Their inclusion of cloud computing and predictive analytics and machine learning has made a big difference in the performance of our team. Not only that, but their system is also intuitively easy to use, which is great for us. I rate this aspect a 9 out of 10. All in all, Id say FReDs field service management is a great tool for businesses of all sizes. Interoperability, integration and use of next-generation technology are all provided, and I would definitely recommend it to anyone looking for such services.
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Buyer, North America Mid Market Company
Jan 29, 2023
I recently purchased FReDs Field Service Management system for my business and I am very impressed with the products intuitive user interface and wide range of features. The dashboard allows me to manage my customers tickets, schedule, and inventory levels all in one convenient place. The analytics features provide insightful data that helps me better plan and optimize my services. Furthermore, I have been very happy with the mobile app they offer. It was simple to set up and allows me to check the inventory levels of a distant warehouse. I am also able to access the software from anywhere, so that I can quickly service my customers whenever and wherever I am needed. Overall, I would rate FReDs Field Service Management solutions four and a half stars because of its ease of use, futuristic capabilities, and the array of features they offer. Customers will find the product delivers fast, accurate, and reliable services to enhance customer experience.
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Buyer, SME Company
Jan 24, 2023
I recently purchased FReDs Field Service Management System, and I have been overwhelmingly satisfied with its offerings. The products user-interface is fairly simple and straightforward to use, allowing me to easily manage my customers tickets, schedule, and inventory levels. I also appreciate the programs feature of saving and storing commonly used memos and notes to quickly respond to customers tickets. Their mobile app is great as well. It is quick to install and gives me the ability to monitor inventory levels from afar - a really nice feature to have. The analytics and dashboards give me insight into service activities, making it easier for me to plan and organize my services in the best way for my customers. Given its ease of use, feature-richness and effectiveness, I would rate FReDs Field Service Management system with a four and a half star rating. Although the technology does require some level of tech knowledge, it offers a great and reliable service that enhances customer experience.
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Buyer, SME Company
Jan 22, 2023
with existing systems
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Buyer, North America Mid Market Company
Jan 22, 2023
Review 4: I recently switched over to FReDs Field Service Management offerings and I am more than satisfied with my decision to do so. The technology used is simply amazing and I love being able to track the performance of my teams in great detail. The customer service team is also outstanding - whenever I have an issue or a query, its addressed quickly and politely. The overall innovation and use of next-generation technology is something to be commended - I could not be happier with their offerings. I highly recommend FReDs and give them a 5/5 for their innovation, use of technology and customer service.
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Buyer, SME Company
Jan 21, 2023
Review 5: FReD Field Service Management Having recently implemented FReD Field Service Management offering, I must say I have had a good experience with the product so far. The product vision and features make for an impressive suite that is designed to help service providers manage their workforce and assets better. It certainly exceeded my expectations. The product is quite intuitive and easy to set up. Moreover, the various tools and insights are very useful in helping me maximize my resources. By providing visibility to areas such as labor management, tax compliance and asset tracking, I am able to make informed decisions quicker than before. I also think I am getting good value for money. The monthly fee is quite reasonable and I believe I am getting a good return on my investment. Thus, based on my experience, I highly rate the product vision, features and value for money.
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Buyer, Asia Pacific Mid Market Company
Jan 16, 2023
Review 1: FReD Field Service Management I recently had the fortune of trying the FReDs Field Service Management offerings and I have to say, it exceeded my expectations. My primary requirement was a way to manage my field service staff and assets better and I was pleasantly surprised by FReDs solution. Firstly, I really appreciate their product vision. They have created an entire suite of features that are designed to help optimize tax, compliance, labor management, and overall operations. The product itself is quite good and I found the user experience to be quite intuitive. It was easy to setup and I was able to organize my assets and staff quickly. The product also provides useful insights into how I can maximize my resources, allowing me to identify trends and eliminate inefficiencies quickly. I also think that FReD provides great value for money. They offer discounts to customers who are looking to purchase the complete suite of Field Service Management offerings, making it a worthwhile investment that pays for itself in the long term. Overall, I am very satisfied with the product and would highly rate it for its product vision, features and value for money.
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Buyer, UK Company
Jan 15, 2023
As a user of FReDs Field Service Management offerings, I have found them to be rather impressive. The user interface is very user-friendly and the features are quite comprehensive. I personally appreciate the insight that I get from the analytics feature, which helps me in properly planning and optimizing service activities. The mobile app is very handy as well, since I can now keep an eye on my inventory, regardless of where I am located. Even simple features such as saving and storing of commonly used notes help me to speed up my customer responses. Overall, I am very pleased with FReDs Field Service Management solutions. I would rate them four and a half out of five stars for their effectiveness, convenience and their ability to enhance customer experience.
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Buyer, UK Mid Market Company
Jan 08, 2023
Review 4: FReD Field Service Management I had the fortune of trying out FReD Field Service Management offering recently and have some mixed feelings about it. Firstly, I like the product vision and features. Overall, it is quite comprehensive and provides visibility to various areas of my service staff, helping me maximize my resources. However, I find the user experience a bit difficult to navigate. It was not as intuitive as I thought it would be, and I found I had trouble locating the various tools I needed to manage my staff and assets. Although the product provides useful insights and trends, I find myself navigating several sub menus before I get the information I need. Moreover, I find the product a bit expensive. Although it covers multiple areas, I dont think the cost is right for my small business needs. Since it is necessary for my operations, I plan to use it for the time being, but may switch to an alternate product once my budget improves. Thus, I would rate the product vision and features highly, but not the value for money.
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Buyer, UK Company
Jan 06, 2023
FReDs Field Service Management Product Features Review From a field service management perspective, FReD seemed great.The product had all the features we had initially asked for and more that provided some nice value-adds to the package. Unfortunately, the product did not meet our expectations due to its poor performance. We found significant latency issues when processing data, and large chunks of data would fail to upload as we tried to perform functions on the system. There were also bugs that kept cropping up throughout our usage and we found ourselves frustrated with the lack of responsiveness from FReD to fix the problems. Rating:2/5
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Buyer, SME Company
Jan 04, 2023
offerings Review 1: I recently had the pleasure of using FReDs Field Service Management offerings and I have to say I was highly impressed. The overall innovation and use of next-generation technology was exemplary. I didnt have to worry about any technical issues as the software was incredibly advanced and easy to use. The customer service I received was above and beyond any queries I had were answered quickly and courteously. I could also view detailed reports on my system which were extremely useful for gauging how efficient my field teams were. I am thrilled with FReDs services and would highly recommend them I rate their overall innovation and use of next generation technology and customer service offerings 5/5!
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Buyer, SME Company
Dec 28, 2022
Review on Interoperability and Integration One of the best features of FReDs Field Service Management offering is its interoperability and integration, which allows it to work seamlessly with a number of other applications and frameworks, including Salesforce, Subscriber Relationship Management software, and more. This means that FReDs FSM can be integrated into existing systems and applications. This also ensures a high level of data continuity and data integrity, eliminating the need for manual data entry. The application also has APIs, allowing developers to create custom integrations and tailor it to their particular needs. Intergrability makes FReDs FSM a great choice for companies wishing to streamline and centralize their field service operations. I would give it a rating of 5 out of 5 for its robust and reliable interoperability and integration capabilities.
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Buyer, North America SME Company
Dec 26, 2022
4 My recent investment in FReDs Field Service Management software has already paid off - after just a few weeks of use, I can easily say that it is well worth the cost. The pricing is extremely reasonable and, whats more, there are no hidden fees. The customer service team is also incredibly helpful and always willing to answer any questions I have. I was also pleasantly surprised at how well FReDs software integrates with my existing systems. Integrating the software and connecting it to our database was nearly effortless, and now all of our data is stored in one secure platform. It is much more efficient to pull reports across multiple departments and the change was actually welcomed by my entire team! I highly recommend FReDs Field Service Management software - the cost of ownership is great and the customer service is outstanding. I give it a 4.8/5 for cost of ownership and a 5/5 for its interoperability and integration!
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Buyer, UK Mid Market Company
Dec 17, 2022
Review #2 Ive been working with FReDs Field Service Management offerings for the past few months, so I feel confident enough to offer a review. To start, its great to see that FReD is pushing the envelope when it comes to futuristic use cases. Their reliance on AI-driven predictive maintenance capabilities, as well as their customer-focused features and analytics dashboard, stands out from their competitors and positions them as a frontrunner in the industry. Furthermore, their focus on helping businesses keep up with the pace of digital transformation has really paid off in helping their customers remain competitive as the industry landscape shifts. Its great to see how their solutions have helped their customers reach new milestones in customer service and improved their business growth. Unfortunately, I found that the platform wasnt particularly user friendly. Their navigation was particularly slow, and it was sometimes hard to find the feature I wanted. Their customer service team wasnt particularly responsive either, and I often had to resort to emails before getting the help I needed. Altogether, I have to rate FReDs Field Service Management offerings at a 3 / 5 for their work in supporting futuristic use cases. For ease of use, I have to award them a 2 / 5 rating.
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Buyer, Asia Pacific Company
Dec 13, 2022
Review on Cost of Ownership FReDs Field Service Management offering is an exceptional choice when it comes to hardware and software cost. The cost of hardware is low, and the software costs are reasonable, so you can easily set up a system with minimal investment. This makes it a great choice for small businesses that have limited funds. The application also includes a lot of features and is highly scalable, allowing you to work with a range of customer size as well. In terms of maintenance and support cost, it also comes with a range of options, from tech assistance to self-maintenance and monitoring, They also provide proactive support which means less downtime and fewer issues. All in all, FReDs FSM offering is a great cost-effective choice for small or large companies. I would highly recommend it for cost of ownership and give it a rating of 4.5 out of 5.
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Buyer, UK Company
Dec 05, 2022
Review for Customer Service I recently had the opportunity to use FReDs Field Service Management offerings. I must say that the customer service provided by FReD was highly satisfactory. Representatives were available round the clock and helpful to address customer queries. They had sound knowledge of the product and were patient enough to explain all the features in detail. The issue resolution time was under 24 hours in most cases, which definitely placed them above their competitors in customer satisfaction. I would rate their customer service 9/10.
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Buyer, North America SME Company
Dec 03, 2022
5 FReDs Field Service Management software was a great decision. This software is extremely affordable, and it didnt come with any hidden costs. Plus, customer service is always available to help - which is an incredible added bonus. The best part about this software, however, is its integration capabilities. It connected to my existing systems and combined all of our data in one secure platform. This makes it so much easier to access reports across multiple departments and the transition was completely seamless. I am extremely happy that I made the decision to purchase FReDs software. It costs me very little and offers me tremendous value in terms of its interoperability and integration. Id give it a 4.9/5 for cost of ownership and a 5/5 for its interoperability and integration!
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Buyer, North America Mid Market Company
Dec 03, 2022
Review #1 Im an industry consultant and subject matter expert with experience deploying FReDs Field Service Management offerings. Im happy to offer my insights and opinions regarding their solutions. To begin, their high emphasis on supporting futuristic use cases is something I feel warrants recognition. They stand out from the competition with the integration of predictive maintenance capabilities to reduce downtime and optimize fleet performance. And, their new customer service experience harnesses this predictive power and allows customers to get real-time updates and customer driven support. In addition, I find that the platforms analytics dashboard is particularly noteworthy. It offers unparalleled insights through working closely with customer feedback and metrics tracking. These benefits are particularly important during a time of digital transformation, as FReDs platform serves as an invaluable tool to help businesses meet their customer demands and grow their market share. That being said, I didnt find their platform to be particularly user friendly. Their interface lacks responsiveness, and several features such as navigation are somewhat unwieldy. In addition, their service team isnt the most professional and it took me several follow up emails before I was able to get answers to my queries. All in all, I give FReDs Field Service Management offerings a 3.5 / 5 rating for their work in supporting futuristic use cases, with a 2 / 5 for ease of use.
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Buyer, SME Company
Nov 28, 2022
Ive been using FReDs Field Service Management offering for quite sometime now, and I must say, Im highly satisfied. Id like to provide a comprehensive review regarding Interoperability and Integration and Overall Innovation and use of next generation technology, as this has been easily the most impressive of their features. In terms of Interoperability and Integration, I find it highly efficient in allowing us to have a seamless connection between our operations, thereby reducing costs and manual labour. I give it a rating of 8 out of 10. In regards to Overall Innovation and use of next generation technology, FReDs offerings are exemplary. Its easy to get the hang of the system through its cloud computing, predictive analytics and machine learning capabilities, and weve been able to manage our operations with greater ease. I rate this aspect of FReDs offering a 9 out of 10. Therefore, Id highly recommend FReDs Field Service Management to anyone. Its interoperability, integration and use of next generation technology is great, and it makes our job a lot easier in the long run.
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Buyer, Europe Company
Nov 25, 2022
Review 3: I recently decided to give FReDs Field Service Management offerings a try, and I am absolutely thrilled with the results. The system is incredibly innovative, thanks to their use of next-generation technology. Whenever I have a query or need help with something, the customer service team is incredibly helpful and personable. Their insights have proved to be quite useful. On top of that, I can also get detailed reports on my system, which makes it easy to track the performance of my field teams and make changes as needed. I am very satisfied with my decision to choose FReDs I rate their innovation, technology and customer service offer 5/5!
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Buyer, Asia Pacific Mid Market Company
Nov 20, 2022
FReDs Field Service Management Product Vision Review My business initially chose FReD for its field service management due to the attractive product vision they presented us with. They described a system that would allow us to have real-time insights into our employees on the field, and have detailed analytics to review over time. What we got, however, didnt match up with what was promised. The product was lacking basic functionalities, and the eventual product vision that FReD presented seemed to be less than what we had originally expected when we initially took on the FReD management package. Rating:1/5
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Buyer, UK Company
Nov 20, 2022
FReDs Field Service Management System - Cost of Ownership Review I needed a Field Service Management system and I decided to try out FReDs offering. Overall, I would rate the cost of ownership as poor. At the start, the high initial fees are difficult to navigate, with complicated options for configuring the system and buying modules. After the initial installing and configuration, monthly fees and associated costs for new features and software licensing added up. Even specific feature upgrades, such as mobile support, cost extra which makes it difficult for companies like mine to stay up to date. Furthermore, the hidden costs for service and support can quickly take a small budget up to unsustainable levels. Rating: 2/10
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James Smith
May 07, 2020
“Understanding the needs of the job”
Field reporting has various domains to polish, and FReD understands the need for this coordination which it executes effectively.
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Buyer, Finance, SME
May 07, 2020
“Great investment to begin field marketing.”
FReD is one sure solution to problems faced in field marketing. It makes use of recent technologies to create faster executions and better results.
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Buyer, Software, SME
May 07, 2020
“Advanced and modern technology”
FReD is easy to use and deploy, and it is also convenient to check one’s progress through a scale of time. With a robust structure and effective FReD pricing, it is a reliable solution to field marketing.
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Buyer, Healthcare, SME
May 07, 2020
“Increases productivity with faster results”
The use of FReD can cut away the need for valuable time spent on manual work. It, therefore, increases the rate of success in shorter time-spans.
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