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Laserfiche
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62 Buyers Negotiating

Summary

Laserfiche Enterprise Content Management (ECM) has flexible licensing options that include on-premises, subscription, and cloud-based licensing models. In addition to its ECM portfolio, the company also offers Laserfiche Forms, which is a tool used by enterprises to automate their business process flows. Laserfiche form has Business Process Library, which has over 100 packaged, industry-specific templates to automate business processes, including invoice processing, PO requests, HR onboarding, network access requests, and many others. The company also has intuitive document imaging and capture solutions that enable organizations to quickly digitize content. Laserfiche Quick Fields and Laserfiche Scanning provides intuitive document imaging and capture solutions that enable organizations to quickly digitize content. The Enterprise Content Management (ECM) Workflow provides a powerful platform to automate business processes. Laserfiche Records Management is certified on the U.S. Department of Defense (DoD) 5015.2 standard and meets the Victorian Electronic Record Strategy (VERS) requirements. Laserfiche meets CMIS requirements for interoperability. The Enterprise Content Management (ECM) Connector enables integrations with a line of business applications through a wizard utility without any coding. Laserfiche Discussions allows social collaboration on specific documents and processes, including the ability to posts and vote.

Laserfiche Pricing:

Laserfiche pricing is on a per-user, per-month basis. Let’s take a look at
detail pricing:

Laserfiche Cloud –The price is $60 per user, per month. Laserfiche Cloud pricing is $54 per user, per month if paid annually. The following features are included in the above pricing:

  • Storage capacity: 100K documents/files or up to 100 GB storage/user
  • Network activity (outbound): 10K downloads/user per month or up to 10 GB/month
  • 1 repository per account
  • 1 GB maximum document file size
  • Content capture
  • Integrations
  • Connector
  • Forms
  • Business processes
  • Mobile app
  • Audit trail
  • Active directory

Additional Storage – The pricing for additional storage is $15 per 10 GB, per month, or $10 if paid annually.

Additional Network Activity – The pricing for additional network activity is $25 per 10 GB, per month outbound network activity, or $15 if paid annually.

Add-Ons (purchased separately)

  • Public Portal
  • Forms Portal
  • Quick Fields (available on-premise)
  • Software Developer’s Kit (available on-premise)
  • Laserfiche Plus (available on-premise)
  • ScanConnect (available on-premise)

Laserfiche Demo:

A free demonstration of the the ECM program is available. Clients can request a demo by registering on the website of the company.

Discussions

Strengths
  • +14
    Yes
  • +10
    Large Enterprises
  • +7
    On-Premise
  • +12
    Cloud
  • +14
    Laptop
  • +13
    Mobile
  • +5
    Pad
  • +11
    Software Tool Integration
  • +12
    Solution Integration
  • +9
    Through Partners / Third-Party Vendors
  • +9
    Medium level Business
  • +8
    Small Businesses
  • +8
    Hosted / On-Cloud
  • +10
    Sensor integration
  • +10
    Full Time Equivalent
  • +12
    Per User / Device Basis
  • +11
    Subscription / Licensing
  • +14
    Delivery
  • +14
    Remote Support
  • +10
    Support Services
Cautions
  • -12
    Level of Support
  • -8
    Directly
  • -9
    Hardware Integration
  • -6
    Other Platforms
  • -13
    Others, please specify
  • -13
    On-Site Support
  • -13
    Cloud Services
  • -9
    Consulting
  • -8
    Deployment and Integration
  • -11
    Maintenance
  • -12
    Managed Services
  • -14
    Other Services
  • -13
    Digital Asset Management
  • -6
    Others
  • -12
    Records Management
  • -11
    Web Content Management
  • -10
    Dedicated Account Manager (DAM)
  • -11
    Other Support Services
  • -10
    Sales support
  • -7
    Software Requirement Specification (SRS)

Laserfiche Reviews

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Buyer, UK SME Company

5
Mar 28, 2023
I recently evaluated the Laserfiche Enterprise Content Management suite of products and found them to be the perfect solution for my business needs. The product vision they have is highly evolved and laser-focused on user personas, giving me the freedom to work with a few basic features or deep dive into the more complex ones. I love the ease-of-use, as well as the cost of ownership which are both quite reasonable. My team and I have also been impressed by the interoperability and integration that the product offers, making it a great fit for enterprise setups. The companys stability and maturity is something that I must point out, as this is a great indication of a companys ability to stand the test of time and continue to offer quality products. This is always important for large companies such as ours. We were thoroughly impressed by Laserfiches commitment to innovation and their use of the latest technologies, from AI-driven automation to auto-classification capabilities. They have managed to reduce the amount of time and effort that our team spends on mundane tasks, which is invaluable to us. Customer service is also high up there with Laserfiche, and as we continued our product evaluation and implementation, their team was always available to help us out. Our training needs have been very well taken care of and the employees have been given sufficient guidance, resulting in overall satisfaction. Taking into consideration all the features on offer and the value for money, I would rate Laserfiche 4.7/5.
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Buyer, Asia Pacific Mid Market Company

5
Feb 19, 2023
I recently had the pleasure of experiencing the Laserfiche Enterprise Content Management suite of products and would highly recommend them. The product vision they have is quite unique and encompassing every user persona, offering a range of advanced features and a user-friendly interface. I was particularly impressed by the flexibility they offer in terms of interoperability and integration, making it an ideal choice for larger businesses. On top of that, I must mention the companys stability and maturity, which has been consistently excellent. Laserfiche is known for its innovation and futuristic use cases, keeping up with the ever-evolving technological landscape. I find their commitment to pushing the boundaries of technology really admirable. Furthermore, their customer service team is competent and always available to answer our queries. The product is well-priced and the value for money makes it even better; this was one of the deciding factors for us. Overall, I am more than satisfied with the Laserfiche Enterprise Content Management suite of products they have completely transformed my organization while keeping things simple and effortless. I would rate the products 4.8/5.
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Buyer, Asia Pacific Company

5
Feb 05, 2023
Laserfiche Enterprise Content Management suite of products is an ideal choice for businesses of all sizes, ranging from small ones to large already established enterprises. Their product vision is impeccable and they have been diligent in their product features, providing the best experience to their users. Apart from this, their products are incredibly easy to use and there is a minimal cost of ownership, making it more accessible to different kinds of enterprises. Interoperability and integration is great, and their experienced teams make sure that everything runs smoothly. Their company is highly stable and mature, and Im quite confident that they will continue to provide reliable services. Laserfiches commitment to innovation is quite commendable and they always make sure to future-proof their products. Their customer service has been remarkable and they have always acted quickly and smoothly on every request. We have found the product pricing to be very fair, taking all its features into consideration, making it very strong value for money. We have been thoroughly pleased with Laserfiche and would rate them 4.7/5.
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Buyer, Asia Pacific SME Company

5
Jan 14, 2023
In my opinion, Laserfiche is one of the best in the enterprise content management market right now. Their product vision was evident in their user-centric approach; they kept several personas in mind while developing their features and its quite evident that they covered every base. The products are intuitive and easy to learn, and the cost of ownership is quite reasonable. Whats more, I was really happy to see the high level of support for interoperability and integration of the product with our other systems. The companys solid reputation and record of innovation, as well as their use of cutting-edge technologies, were two of the deciding criteria for us when we were evaluating the product. Our team loved the customer service and knew that any issues we encountered could be taken care of in no time. We have been more than impressed by the value for money as well, and this has certainly been a game-changer for our organization. I would rate Laserfiche 4.9/5.
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Buyer, UK Mid Market Company

5
Dec 31, 2022
I recently acquired the Laserfiche Enterprise Content Management suite of products and have been pleasantly surprised by the product vision they have to offer. All the features have been thoughtfully designed with several user personas in mind, ranging from the novice to the experienced user. I was also impressed by how easy the products were to learn, as well as the cost of ownership. Interoperability and integration are a breeze, which is always an important factor for enterprise users. On top of this, I really appreciate the companys stability and maturity. The products have unified several of my systems and are reliable and secure. Aside from this, I would also like to commend Laserfiches innovative nature they are always introducing new features and utilizing the latest technologies to give us the best experience possible; this is definitely something that sets them apart from their competitors. And we cant underestimate the importance of the customer service weve received from the Laserfiche team. They are always available to answer our questions and guide us through a new product launch or feature implementation. And for an extra added bonus, the price I paid was also very reasonable in comparison to the multiple products and services I received. Overall, I can confidently recommend Laserfiche to other businesses looking for an Enterprise Content Management provider. I would rate it 4.5/5.
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Laserfiche Presence in Enterprise Content Management Software
The company is a leading ECM vendor with a focus on the Americas, APAC, and EMEA. With corporate offices in the U.S., Mexico, UK, Hong Kong, Shanghai and Canada, Laserfiche sells through a strong network of resellers that offers industry-specific expertise and tailored solutions on its global Laserfiche Solutions Exchange. The company serves organizations of all sizes including Fortune 500 companies, SMBs with 100- 1,000 employees, and global non-profit organizations. Due to such a diverse customer base, the company has become a leader in the ECM market. The company in the last years has strengthened its ECM portfolio by introducing Forms Essentials with Laserfiche 10, which helps automate business processes. The company has shown thought leadership by introducing its Digital Transformation Model, which provides a roadmap for creating efficient digital workplaces. The product roadmap includes significant investments in case management, predictive analytics and collaboration solutions.
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