Fujitsu have defined four steps as the basic model for transformation
Create a digital road map that is modular, scalable, and extensible.
- Too many organizations have built a digital road map that is rooted in the here and now, resulting in tactical road maps that achieve near-term goals.
Define new KPIs that reflect the digital native enterprise.
- Legacy KPIs don't work. New KPIs and DX scorecard need to be defined. KPIs are needed for each part of the business and each of the DX tenets.
IT organizations (within enterprise) need to evolve as DX maturity evolves.
- IT organizations need to embark on their own journey of transformation, evolving to understand the needs of customers and to be able to rapidly develop new innovations. If the IT organization is not evolving, it may wind up impeding the overall digital transformation of the organization.
Adopt a data-centric digital platform.
- The absence of the right technology architecture to accelerate new capabilities is holding back many enterprises in their digital transformation. This has primarily been driven by the fact that digital IT environments were often established separate from the traditional enterprise IT platform, with APIs and integration services connecting the two of them (often as an afterthought).