24/7 Customer Inc offers chatbots and virtual agents that help their clients in offering better customer service. The company offers AI-Powered Virtual Agent (AIVA), that is intuitive and capable of having a conversational dialogue. Also, AIVA has the ability of sense customer sentiments, which when it detects, transfers them to an informed human agent to manage the situation. The solution also offers a blends of Virtual and Live Agents, which elevates the customer expereince to a whole new level. 24/7's Chat helps in developing real connections with the help of intelligently automated virtual agents (VAs) and improved live digital chats for the perfect blend of humans and machines. All 24/7 virtual agents have been trained for advanced digital environments and the platform enhances agent performance with predictive targeting, real-time intent prediction, and advanced analytics.