Pointillist Pricing & Demo
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Pointillist Customer Journey Analytics
Massachusetts, USA
2014
Below $10 MN
Enterprise
7 Likes
69 Buyers Negotiating
Summary
Pointillist customer journey analytics solution uses predictive analytics and machine learning techniques to discover the most important customer journeys so that enterprises can focus on the most impactful concerns and opportunities. The company’s customer journey analytics software provides automated alerts that enable marketing and customer experience teams to automatically engage with each customer at the right time, through the preferred channel and in a relevant, personalized way. It enables marketers to understand the customer journey by applying 4 steps. Pointillist pricing is flexible and it suits for all types of customer journey analytics requirements. The software targets the customer group by segmenting customers based on their behavior and demographics. It then discovers the critical paths taken by the customers to guide them with the easy path and to provide automated engagement throughout the journey.
Key Features:
- Real Customer Journeys – Pointillist’s customer journey analytics software discloses the actual paths the customers take, as they involve with the company across touchpoints and over time.
- Real-time customer behaviour – Businesses can measure the impact of customer behaviour on their metrics and key performance indicators like revenue, customer lifetime value, churn, CSAT and NPS.
- Personalized Customer Experiences – With Pointillist’s customer journey analytics businesses can create personalized customer experiences by assessing their current preferences and latest interactions. Pointillist helps in engaging the customers at optimal points along their journey, in real time and through the most effective channels.
- AI to Make Better Decisions – Pointillist customer journey analytics helps businesses to quickly evaluate hypotheses, forecast future behaviour, and determine what the customers are doing before, after and within their journeys.
Pointillist Pricing
Pointllist Pricing suits every stage of customer journey analytics implementation. Pointllist Pricing is not published on the company website.
Pointillist Demo
Users can schedule a demo with Pointillist and get consultation about their requirements.
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Pointillist Customer Journey Analytics Reviews
Buyer, North America SME Company
Apr 24, 2023
I recently came across Pointillist and decided to give their Customer Journey Analytics a try. They offer an innovative approach to customer segmentation and journey tracking, which is exactly what I was looking for. I am very impressed with their product offerings, robust features and ease of use.
I really like how Pointillist has taken a creative approach to user personas. With the help of their Personas tool, I was able to segment and analyze my different visitor types. I was even able to identify areas of opportunity that I was missing out on.
Another great feature of Pointillist is that its incredibly easy to use. My team had no trouble navigating through the interface, launching campaigns or segmenting visitor types. Everything was straightforward and intuitive.
The cost of ownership for Pointillist is surprisingly low as well. The subscription packages are incredibly affordable for the features that are included making it a great value for money. There is also great interoperability and integration with other products and technologies, which is beneficial for companies that rely heavily on analytics.
Pointillist is also a well-established company with a great record of innovation and stability. They are constantly releasing new features and updating their platform, which helps keep their product up to date and in line with the latest technologies.
As for customer service, I can say that Pointillist excels in this aspect. They have a dedicated team of experts who are always there to answer my questions and address any issues that I may have.
Overall, I am very impressed with Pointillist. It is a great platform for customer journey analytics with a great set of features, ease of use, great value for money and excellent customer service. Highly recommended! Rating: 5/5
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Pointillist Customer Journey Analytics Presence in
Customer Journey Analytics Software
Pointillist provides its cloud-based customer intelligence platform across the Americas, Europe, and APAC. The company has a direct presence in North America, APAC, and Europe. It provides its solution across various verticals, including retail, financial services, and telecommunications and IT. The company has several competitors in the customer journey analytics market. Some of these competitors include BlueConic, AgilOne, and Sailthru.
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Company Size :
Enterprise
SME
Startup
