Kitewheel Customer Journey Hub Pricing & Demo
Are you from this Company?
80 Buyers Negotiating
Summary
Kitewheel Customer Journey Hub orchestrates marketing and sales technologies to provide contextual interactions throughout the touchpoints. Furthermore, it enables marketers to target individual customers in the real time and helps them in creating optimized customer journeys. Kitewheel Customer Journey Hub provides various features, such as personalized interactions, real-time analytics, and journey process testing. The company provides its solutions through the cloud deployment model and offers product training to support its customer journey analytics customers. Kitewheel pricing plans work perfectly for all kinds of customer analytics budgets.
Key Features:
- Marketing strategists and relationship managers implement Kitewheel’s interface to create and plan their customer journeys. With one click, the templated journey jumpstarts the user’s process for journey management.
- Allows users to build an active visualization, so that they can exemplify the value of the paths for conversions, growth, and optimization while sharing those strategies between departments to authorize a cross-functional plan.
- Provides a powerful processing engine that can helps with personalization and omni-challen data and system integration. Kitewheel also warrants communications are provided at the right content, at the right cadence through the right channel.
- Provides adaptive machine learning technology to perform various outcomes in real time. Kitewheel can automatically redirect traffic to the most positive outcome for the customer, creating a frictionless path for a highly-satisfying customer experience.
- Journey Performance in Real Time – The users can measure the ROI of their customer journeys in real time and also integrate their journey results into their current reporting flow. Kitewheel’s Metrics dashboard allows journey monitoring and reporting needs with simple visualizations.
- Real Time Engine – Kitewheel provides a powerful processing engine that allows users to move past segments and campaigns and drive appropriate and related customer experiences. With functions that can happen in milliseconds, Kitewheel makes sure that conversations are provided at the right content, at the right cadence through the right channel.
- Track Critical Moments – Kitewheel’s journey discovery model helps businesses to understand the most valuable steps for their customers, and then records those communications to better understand overall customer intent.
- Personalization – Kitewheel provides businesses with the ability to perform business logic based on current data to customize the experience, and then implement a flawless conversion regardless of the channel. It takes customization out of one department and applies it across the whole customer journey.
- Real-Time Interaction Management – Kitewheel provides prompt and smart actions that allow for powerful customer experiences. It responds in real-time, and automates the experience required by the data sources and technology to be linked to a real-time decision engine for optimal customer satisfaction.
Customer Journey Hub Pricing
Customer Journey Hub Pricing suits every stage of customer journey analytics implementation. Customer Journey Hub pricing is not published on the company website.
Kitwheel Demo
Users can schedule a demo with Kitewheel and get consultation about their requirements.
Discussions
Discussions (1)
Buyer
Sunil's requirement
14/09/2022
"Learning Kitewheel"
Like
Comment
Strengths
Cautions
Kitewheel Customer Journey Hub Reviews
Buyer, Europe Company
May 11, 2023
I recently began using KITEWHEELs customer journey analytics and so far Im extremely pleased. The first thing that was evident to me was the product vision of the platform - it offers comprehensive and expansive analytics which allow me to gain a better understanding of our customers and how they interact with our offerings. The product features of the platform are also incredibly diverse and versatile, making it easy to analyze user personas.
The platforms usability is probably the strongest point - its accessible to any user irrespective of technical knowledge and its interface is modern and intuitive. In terms of cost of ownership, Id say that KITEWHEELs platform is quite competitively priced, making it great for any budget. Furthermore, the platform is heavily interoperable and integrates with most legacy systems we have in place.
So far, Ive been pleasantly surprised with KITEWHEELs maturity and innovation. The customer service has been excellent and their team makes sure to keep me updated in case of any policy or product changes. Im also looking forward to using KITEWHEELs platform to uncover groundbreaking insights about our customers and to create use cases around these insights.
Value for money wise, KITEWHEELs offering is quite decent and Im happy with the quality of service they provide. All in all, I recommend this offering and rate it 9/10 stars.
KITEWHEEL Customer Journey Analytics Review
Read
more
Useful
(0)
Not useful
(0)
Buyer, Europe SME Company
Mar 25, 2023
#1
Ive been using KITEWEELs customer journey analytics for over six months and have been thoroughly impressed. The product vision of the platform has enabled us to uncover deep insights regarding our customer journeys and how they interact with our products and services. KITEWHEEL also offers extremely diverse and versatile product features, allowing us to analyze our user personas so we can better understand them and create tailored experiences.
The ease of use of their platform is remarkable - learning their analytics suite was intuitive and extremely fast. The cost of ownership is quite reasonable, making it accessible to any business regardless of size. Thankfully, KITEWHEELs platform is fully interoperable and integrates seamlessly with our existing systems. Weve been thoroughly impressed with the maturity, stability, and innovation of the company which has enabled us to make confident decisions regarding our customer journey analytics.
The customer service from KITEWHEEL has been top-notch as well. When I was learning about their platform, their knowledgeable customer service team was available and extremely helpful in supporting my teams understanding of their product. Additionally, the use of next-generation technology from KITEWHEEL has enabled us to uncover groundbreaking new insights about our customers and use them to create futuristic use cases.
Finally, after evaluating the value for money of KITEWHEEL Customer Journey Analytics platform, I must say that its fairly priced. All in all, I highly recommend this offering and rate it 8/10 stars.
Read
more
Useful
(0)
Not useful
(0)
Buyer, Asia Pacific Company
Feb 09, 2023
Ive been using KITEWEELs customer journey analytics for over six months and have been thoroughly impressed. The product vision of the platform has enabled us to uncover deep insights regarding our customer journeys and how they interact with our products and services. KITEWHEEL also offers extremely diverse and versatile product features, allowing us to analyze our user personas so we can better understand them and create tailored experiences.
The ease of use of their platform is remarkable - learning their analytics suite was intuitive and extremely fast. The cost of ownership is quite reasonable, making it accessible to any business regardless of size. Thankfully, KITEWHEELs platform is fully interoperable and integrates seamlessly with our existing systems. Weve been thoroughly impressed with the maturity, stability, and innovation of the company which has enabled us to make confident decisions regarding our customer journey analytics.
The customer service from KITEWHEEL has been top-notch as well. When I was learning about their platform, their knowledgeable customer service team was available and extremely helpful in supporting my teams understanding of their product. Additionally, the use of next-generation technology from KITEWHEEL has enabled us to uncover groundbreaking new insights about our customers and use them to create futuristic use cases.
Finally, after evaluating the value for money of KITEWHEEL Customer Journey Analytics platform, I must say that its fairly priced. All in all, I highly recommend this offering and rate it 8/10 stars.
KITEWHEEL Customer Journey Analytics Review
Read
more
Useful
(0)
Not useful
(0)
Buyer, Europe Mid Market Company
Feb 07, 2023
Ive been using KITEWHEELs customer journey analytics offering for a few months now and Im really glad I chose them. The product vision behind their platform enables us to dive deep into our customer journeys and learn why they behave the way they do when interacting with our products. KITEWHEELs product feature set covers all the bases - from user personas to dynamic segmentation - and its enabled us to create rich, tailored experiences for our customers.
The platform is intuitive and accessible, requiring no technical expertise to use. The cost of ownership is also quite decent - especially for the amount of detailed analysis and insights their platform offers - and its rightly priced for the quality of service. KITEWHEELs platform is also fully interoperable with most of the other systems there are.
The company behind KITEWHEEL has displayed maturity, stability, and innovation which I feel is especially pertinent when it comes to this type of product offering. Moreover, the customer service team has always been available, should I have any questions or need help getting started.
The platform can also be used to uncover cutting edge insights about our customers and use them to create futuristic use cases. In terms of value for money, KITEWHEELs offering is arguably the best in the market, and Id recommend it. I rate this offering 8.5/10 stars.
Read
more
Useful
(0)
Not useful
(0)
Buyer, Enterprise Company
Jan 24, 2023
#3
Ive been using KITEWHEELs customer journey analytics offering for a few months now and Im really glad I chose them. The product vision behind their platform enables us to dive deep into our customer journeys and learn why they behave the way they do when interacting with our products. KITEWHEELs product feature set covers all the bases - from user personas to dynamic segmentation - and its enabled us to create rich, tailored experiences for our customers.
The platform is intuitive and accessible, requiring no technical expertise to use. The cost of ownership is also quite decent - especially for the amount of detailed analysis and insights their platform offers - and its rightly priced for the quality of service. KITEWHEELs platform is also fully interoperable with most of the other systems there are.
The company behind KITEWHEEL has displayed maturity, stability, and innovation which I feel is especially pertinent when it comes to this type of product offering. Moreover, the customer service team has always been available, should I have any questions or need help getting started.
The platform can also be used to uncover cutting edge insights about our customers and use them to create futuristic use cases. In terms of value for money, KITEWHEELs offering is arguably the best in the market, and Id recommend it. I rate this offering 8.5/10 stars.
Read
more
Useful
(0)
Not useful
(0)
Buyer, SME Company
Nov 22, 2022
#2
I recently began using KITEWHEELs customer journey analytics and so far Im extremely pleased. The first thing that was evident to me was the product vision of the platform - it offers comprehensive and expansive analytics which allow me to gain a better understanding of our customers and how they interact with our offerings. The product features of the platform are also incredibly diverse and versatile, making it easy to analyze user personas.
The platforms usability is probably the strongest point - its accessible to any user irrespective of technical knowledge and its interface is modern and intuitive. In terms of cost of ownership, Id say that KITEWHEELs platform is quite competitively priced, making it great for any budget. Furthermore, the platform is heavily interoperable and integrates with most legacy systems we have in place.
So far, Ive been pleasantly surprised with KITEWHEELs maturity and innovation. The customer service has been excellent and their team makes sure to keep me updated in case of any policy or product changes. Im also looking forward to using KITEWHEELs platform to uncover groundbreaking insights about our customers and to create use cases around these insights.
Value for money wise, KITEWHEELs offering is quite decent and Im happy with the quality of service they provide. All in all, I recommend this offering and rate it 9/10 stars.
Read
more
Useful
(0)
Not useful
(0)
Kitewheel Customer Journey Hub Presence in
Customer Journey Analytics Software
Kitewheel offers its solutions across the globe through its business ecosystem, which consists of channel partners, technology partners, and resellers. The company has adopted effective organic and inorganic business strategies. As a part of its organic growth strategies, the company has extensively involved itself in R&D activities to launch new products and enhance the capabilities of the existing ones. For instance, in May 2016, Kitewheel upgraded the capabilities of its existing product, Customer Journey Hub, with the launch of Kitewheel 2016. The new product consists of various capabilities to plan, manage, and optimize the customers’ journey. Additionally, the company has introduced several new services. In December 2016, Kitewheel launched Customer Journey Strategy Practice to support its customer journey software and implementation services. Furthermore, as a part of its inorganic strategies, the company has undertaken various partnerships. Recently, in May 2017, Kitewheel partnered with Nucleate, a data-driven marketing company. The partnership has enabled Nucleate to provide its clients real-time journey mapping and data, based on the customer journey to improve the marketing efficiencies.
Success
info
Error
Company Size :
Enterprise
SME
Startup
